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Quality Inn

2.0 of 5
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220 Jan Howard Expressway, West Plains, MO 65775 (Formerly EconoLodge)
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Choice Privileges Points
Quality Inn
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Ranked #2 of 7 Hotels in West Plains
A recent review
5 of 5 stars reviewed 2 weeks ago
kmorris677 Fpo
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68 reviews from our community

Traveler rating
    30
    22
    6
    2
    8
See reviews for
29
15
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fpo
Top Contributor
72 reviews 72 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i have not stayed at a quality in in years but when i could not find the chain i stay in in this town and i have my fur child with me so this place said yes for 10 bucks more pets are allowed!!! It was very clean! Nice friendly people working and a large yummy breakfast. Now i will... More 

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Des Peres, Missouri
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On April 24, 2015 we checked into the Quality Inn in West Plains, MO for a two-night stay. I had booked two rooms on line with one room to be occupied by my daughter’s family, which, besides her husband and two children, included a small, maybe 5 pounds soaking wet peekapoo type dog. After check in we loaded up a... More 

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Saint Louis, Missouri
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015 via mobile

Stayed one night with my wife and two kids for a funeral. Kids enjoyed the pool. The place has been recently refurbished. The room was clean and surprisingly quiet given that it appeared to be pretty full. The staff was accommodating when we needed a plastic fork and a couple of extra towels. Definitely a better experience than I expected.

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Colorado
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 25, 2015

Just got here - clean room - I think the hotel has been recently refurbished. Good internet. tripadvisor - you are at least two "changes" behind...this is NOT an EconoLodge anymore. It is a Quality Inn, part of the "Choice" consortium of hotels.

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Prattville, Alabama
Top Contributor
58 reviews 58 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 3, 2015

There are so many words to describe this Econolodge in West Plains Missouri,and not one of them could be bad. From the moment I made the reservations until the time of check out, the staff here are so pleasant that we actually felt like family. Over the phone Ms.Joy represented her name to a T! She was very helpful &... More 

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Waterford, Michigan, United States
Top Contributor
147 reviews 147 reviews
67 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 22, 2014

This motel used to be a Best Western and now it's an EconoLodge and from what I was told it will be remodeled and soon to become a Comfort Inn. The hotel is very clean the rooms are nice but nothing to write home about and the staff is very friendly and helpful. You can get to anyplace in West... More 

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Brad K, Public Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Wichita, Kansas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 16, 2014

I woke up at 3 AM, turned on the light, flipped back the covers and UGH! I was covered in bed bugs. I was out the door by 4 AM. Obviously, I didn't stay for the breakfast. The lady at the front desk just said "Sorry". I've spent the entire next week washing, throwing things out, vacuuming and generally trying... More 

Was this review helpful? Yes 4
Brad K, Guest Relations Manager at Quality Inn, responded to this review

I have shared your feedback with management concerning the bed bugs and wanted to let you know that post control was contacted. Although they were not able to find anything, and we do have there certificate and that photo you post that you copy from http://www.spraguepest.com/images/homepage-carousel/bed-bug-services.jpg website so i don't know what to say but still apologize on behalf of... More 

Lady Lake, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

My wife and I traveled across the US staying at budget hotels. This was by far the best. It was very clean, had a spacious lobby area and the breakfast was terrific. We stayed as reward guests, so we did not see the rate. We would recommend this hotel highly.

Was this review helpful? Yes 3
Brad K, Public Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Somewhere Alabama
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 5, 2014

This isn't a highly traveled area and I was a little skeptical of staying at an Econolodge, until I got there. This hotel has a very welcoming staff, and our room was very nice, clean and comfortable. Great room, great price, pick this one !

Was this review helpful? Yes 3
Brad K, Public Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed August 2, 2014

The highlights of this hotel for a family of 5 including a toddler for a 3 night stay have to be the pool and the breakfast. All you can eat BACON and the pancake machine! The WiFi was awesome and kept the kids visually entertained. There are no kid channels on the television but for less than $100 a night... More 

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23 photos of this hotel

Management photos: Courtesy of the property manager

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