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All 7 West Plains hotels

Holiday Inn Express West Plains

1605 Imperial Dr., West Plains, MO 65775
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84%
Ranked #1 of 7 Hotels in West Plains
A recent review
5 of 5 stars Reviewed July 17, 2014
HSKRGAL Lincoln, Nebraska
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46 reviews from our community

Traveler rating
    20
    19
    5
    1
    1
See reviews for
16
5
3
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Lincoln, Nebraska
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed last night. Had midnight arrival and desk clerk was very cordial. Rooms were clean, beds were comfortable. Free breakfast was bountiful with many choices. We did not have time to swim, but the pool looked inviting.

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Union, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed 2 nights in March 2014. Breakfast was good with a nice variety. We swam in the indoor pool 2 days. Room was clean. Staff was very helpful & friendly. I will stay there again when in West Plains.

Was this review helpful? Yes 1
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the good review. We appreciate our guests and enjoy visiting with family while they are in our area. We look forward to serving you again when you return to West Plains MO. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

We go out of our way to go to this hotel! Surrounding towns have hotels, but you'll never find a cleaner, friendlier hotel than this one! Great breakfast every morning with anything you could want, and the amenities in the rooms are just what you'll need. If you forgot something, they'll get it for you! Cleanest, brightest towels, fresh sheets... More

Was this review helpful? Yes 1
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You so very much for the wonderful review. I know it is hard to rate a Fabulous and we appreciate the confidence you have placed in us. I will pass along your comments to each staff member to let them know how much they are appreciated. They enjoy visiting with each of our guests and want you to enjoy... More

Kansas City, Missouri
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 11, 2014 via mobile

Good, basic motel stay ... Staff friendly and helpful, room and general area clean and well presented. Breakfast typical - again, nothing outstanding, but no complaints at all. What we sought was a nice place to stay in the midst of a road trip, and that is exactly what we got. Would gladly stay here again were the need to... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for your review. We appreciate your business and welcome you back on your next visit to West Plains MO. More

Springfield, Missouri
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 6, 2014

Very clean rooms. Hot tub was a nice treat after a long day at work. The breakfast had a large selection to choose from and never ending coffee. Every evening there were fresh baked cookies waiting at the desk. Staff was very friendly.

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We appreciate the great review. Im glad you enjoy our fresh baked cookies, coffee, tea or lemonade during the evenings Mon-Thurs. I too enjoy our breakfast of fresh Pancakes, Biscuits and Gravy, Bacon, Sausage, Scrambled Eggs and Omelettes, as well as various other Continental Style items. We appreciate our guests and hope to see you in the future. R Blankenship... More

Williamsburg, Va
Top Contributor
131 reviews 131 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 28, 2014

I'm a Holiday Inn member, and I appreciate that this hotel is 100% smoke free. The staff at the front desk are all wonderful and the morning breakfast staff are very friendly as well. Breakfast had everything that I needed, though I am a light eater. The room was very clean, equipped with a coffee maker and small frig. The... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We would like to thank you for being a valuable IHG Rewards Member. We appreciate all our guests and thank you for the input regarding our property. We look forward to seeing you in the future. More

springfield
Top Contributor
51 reviews 51 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 13, 2014

This hie is a bit outdated and needs an upgrade. Staff is super friendly and very helpful. Nice pool hot tub but there is no workout room which is very necessary for a work traveler. The rooms are fine but again outdated. No video on demand but hbo tv. Breakfast is ok.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express West Plains, responded to this review

Dear spfldeater, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. Please allow us to apologize for the shortfalls you have experienced during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us... More

Saint Louis, Missouri
Top Contributor
63 reviews 63 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 26, 2013

This property is comparatively old by most HiEx standards. As such, and given its location, $134 (before tax) for a Friday night's stay seemed overpriced to me. My request for a high floor (they have only 2 I later found out) and room away from noise was honored. The room had a refrigerator and an old, albeit flatscreen, TV. The... More

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for your candid review of our property. I am sorry to hear you were not satisified with our property. With our guests input we can strive to improve. Our flat screen TVs were purchased in early 2011 and as with any technology they became outdated shortly after we received them. We try to stay competetive with other H... More

Camas WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 23, 2013

My family and I stayed at this hotel this past weekend (Room 131 and 133) and I don't even know where to begin with my rave about how wonderful our stay was. From the wonderful staff (Crystal and Pam and the rest) to the clean pool area to the best breakfast ever. This hotel is definitely where I will stay... More

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the wonderful review. I am proud of the staff we have. We want the property to be the best it can be and when a guest writes a review such as you did, it means a lot to all of us. Once again Thank You we look forward to serving you next time you visit West Planis... More

Hannibal, Missouri
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 8, 2013

After I arrived in West Plains I was able to see the sign to the building but....could not find the entrance and no signage along the highway to get to the motel. After driving around and taking any drive that looked like it would lead to the hotel, I was finally able to arrive. At check in I was greeted... More

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We would like to thank you for the review and are proud you had the tenacity to continue to drive until you found our entrance. It is somewhat hard to find our drive if you are not familiar with the area. I would like to take this moment to apologize for the stain that was on the chair in your... More

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Additional Information about Holiday Inn Express West Plains

Address: 1605 Imperial Dr., West Plains, MO 65775
Phone Number:
Location: United States > Missouri > West Plains
Price Range (Based on Average Rates): $$
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Also Known As:
Holiday Inn Express West Plains Hotel West Plains
Holiday Inn West Plains
West Plains Holiday Inn

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