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All 7 West Plains hotels

Holiday Inn Express West Plains

1605 Imperial Dr., West Plains, MO 65775
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85%
Ranked #2 of 7 hotels in West Plains
A recent review
4 of 5 stars Reviewed January 28, 2014
11Limited Williamsburg, Va
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41 people have reviewed this hotel

Traveler rating
    18
    17
    4
    1
    1
See reviews for
13
5
3
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Williamsburg, Va
Top Contributor
101 reviews 101 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 28, 2014

I'm a Holiday Inn member, and I appreciate that this hotel is 100% smoke free. The staff at the front desk are all wonderful and the morning breakfast staff are very friendly as well. Breakfast had everything that I needed, though I am a light eater. The room was very clean, equipped with a coffee maker and small frig. The... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We would like to thank you for being a valuable IHG Rewards Member. We appreciate all our guests and thank you for the input regarding our property. We look forward to seeing you in the future. More

springfield
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 13, 2014

This hie is a bit outdated and needs an upgrade. Staff is super friendly and very helpful. Nice pool hot tub but there is no workout room which is very necessary for a work traveler. The rooms are fine but again outdated. No video on demand but hbo tv. Breakfast is ok.

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IHGCare, Guest Relations Manager at Holiday Inn Express West Plains, responded to this review

Dear spfldeater, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. Please allow us to apologize for the shortfalls you have experienced during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us... More

Saint Louis, Missouri
Top Contributor
51 reviews 51 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 26, 2013

This property is comparatively old by most HiEx standards. As such, and given its location, $134 (before tax) for a Friday night's stay seemed overpriced to me. My request for a high floor (they have only 2 I later found out) and room away from noise was honored. The room had a refrigerator and an old, albeit flatscreen, TV. The... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for your candid review of our property. I am sorry to hear you were not satisified with our property. With our guests input we can strive to improve. Our flat screen TVs were purchased in early 2011 and as with any technology they became outdated shortly after we received them. We try to stay competetive with other H... More

Camas WA
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

My family and I stayed at this hotel this past weekend (Room 131 and 133) and I don't even know where to begin with my rave about how wonderful our stay was. From the wonderful staff (Crystal and Pam and the rest) to the clean pool area to the best breakfast ever. This hotel is definitely where I will stay... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the wonderful review. I am proud of the staff we have. We want the property to be the best it can be and when a guest writes a review such as you did, it means a lot to all of us. Once again Thank You we look forward to serving you next time you visit West Planis... More

Hannibal, Missouri
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 8, 2013

After I arrived in West Plains I was able to see the sign to the building but....could not find the entrance and no signage along the highway to get to the motel. After driving around and taking any drive that looked like it would lead to the hotel, I was finally able to arrive. At check in I was greeted... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We would like to thank you for the review and are proud you had the tenacity to continue to drive until you found our entrance. It is somewhat hard to find our drive if you are not familiar with the area. I would like to take this moment to apologize for the stain that was on the chair in your... More

Benton, Arkansas
Top Contributor
65 reviews 65 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2013

I have stayed here many times and would highly recommend this hotel if you're in the area. For once, I enjoyed the sauna & pool. Both were very clean and perfect temperature. Virginia from the front desk was very friendly and nice and wanted to ensure we had everything we needed. Upon waking up, received the paid receipt, along with... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the great review. We want each of our guests to feel at home. Each staff member takes personal pride in their job and the property. I feel like we have one of the best Breakfast Bars and Hostess' in the area and am delighted you felt the same way. Thank you once again from myself and the... More

Lake Ozark, Missouri
Top Contributor
62 reviews 62 reviews
54 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 8, 2013

I've stayed here before when traveling through. I am sure it is the best option and choice in the area. Very clean, with a very friendly and helpful front desk clerk, and very quiet and comfortable room. I usually refuse to stay on the bottom floor, but it felt like such a safe location, I was actually fine with it... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the great review. We want all our guests to feel safe and comfortable while staying with us. Each room is equipped with a fridge and a few select rooms with a microwave. We do provide a microwave in the great room area 24 hours a day for our guest convenience. Once again thank you, we hope to... More

Riverton, Wyoming
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 10, 2013

In the mythical "Middle of Nowhere" this town of 12K make an enjoyable far from the Interstate stop. Pleasant welcome at the desk. (Virginia). The hotel is very clean,the backfacing rooms are noise-free. It's back from the road. Great firm mattresses, and a decent size bathroom. There is a mini fridge,but no microwave-surprising in this price range.No exercise room but... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

On behalf of the staff and management of Holiday Inn Express, West Plains MO I would like to thank you for the wonderful comments. Our front desk staff work to make sure all our guests feel welcome. Our hotel is a concrete structure which helps cut down on outside noise. While we do not offer microwaves in all our rooms... More

Jefferson City, Missouri
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2013

I stay here 4 nights a year and the service us always consistent. This hotel exceeds my expectations each time I lodge here. EVERY staff member is professional and makes every stay here pleasant. The rooms are clean and the people are friendly. I'm my opinion there is no place else to stay in West Plains.

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

You are very kind in your comments. We value all our guests and work to make sure we do the best we can for each guest. We appreciate your continued business and value your opinion. Thank You. More

Kansas
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 10, 2013

We were tired after driving all day from Florida but didn't feel like we could make it back to Kansas City without sleep. We chose this hotel because of the brand name. The staff were so pleasant! They found us a rollaway bed for our adult son, and also provided me with some personal supplied that I'd neglected to pack.... More

Was this review helpful? Yes 1
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for the comments. We sincerely appreciate your business and will look forward to serving you in the future. More

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Additional Information about Holiday Inn Express West Plains

Also Known As:
Holiday Inn Express West Plains Hotel West Plains
Holiday Inn Express West Plains Hotel
Holiday Inn West Plains
West Plains Holiday Inn
Address: 1605 Imperial Dr., West Plains, MO 65775
Phone Number:
Location: United States > Missouri > West Plains
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in West Plains
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
100% non-smoking facility.Holiday Inn Express, West Plains, MO is located in the center of West Plains, in Howell County, just off Porter Wagoner Blvd. Home of Preacher Roe, Jan Howard and Porter Wagoner. West Plains Civic Center is located 1 mile from the hotel. Gammill Sewing Company is 1 block away. West Plains Motor Speedway, one of the top three dirt tracks in the nation and home of the famous 'Show Me 100 Race', is conveniently located within 7 miles. Hosting MARS late models and sprint cars, each weekend is a race to the finish. Whether you like antiques, live theater, hiking, fishing or many sporting events, West Plains offers a wide variety of activities in a small town atmosphere. North Fork Lake is 1 hour away through scenic countryside. Enjoy trips to historic mills, some still in operation, where you can fish, hike or just laze around under a shade tree. MSU West Plains College Campus offers Junior college Basketball and Volleyball. Mammoth Spring, AR State Park is an easy ride south of West Plains. The 10th largest natural spring is home of historic 1888 train depot, with a railroad museum. Why not plan to stay awhile and enjoy a part of the Ozark Heritage Region, we'll make your visit comfortable and relaxing. ... more   less 
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