We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express West Plains

Hotel website
Hotel deals
1605 Imperial Dr., West Plains, MO 65775
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Holiday Inn Express West Plains
Professional photos View all
Browse nearby
Holiday Inn Express West Plains
Add Photo

55 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    24
    22
    6
    2
    1
See reviews for
18
6
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (12)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (17)
All months
Charleston, South Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This was not a horrible hotel, but AC did not cool in three of our blocked rooms. Sadly, not a lot of choice in West Plains. Reception was friendly, breakfast included was good. The best part of the visit was the friendly staff and warm cookies.

Was this review helpful? Yes
Wichita, Kansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were on the last stay of a five day bus trip to Nashville, on the way back to Wichita. The hotel was clean and the staff was very accommodating. The bed was comfortable and the room was very quite.

Was this review helpful? Yes 1
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We are glad you enjoyed your last night of your trip. We hope you will include us again on your next trip through. R Blankenship GM More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2015 via mobile

Incredibly nice employees at this location, and while the building and rooms are standard Holiday Inn Express, I have never been to one so clean. My room was spotless, and so was the lobby and dining area. Breakfast was varied, well cooked and plentiful. I would absolutely return to this location. Room suggestion- I was on the ground floor, and... More 

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We are very glad you enjoyed your stay with us. We hope to see you again soon. R Blankenship GM More 

Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 26, 2015

Checked in Tuesday and out Wednesday. The breakfast was the best part. The employees were very frindly. The only thing I didn't like was that the air conditioner in my bedroom must not have been working. I had the air on 60 degrees and was still hot. Hopefully next time I can get the at worked out.

Was this review helpful? Yes
1605Express, Guest Relations Manager at Holiday Inn Express West Plains, responded to this review

Thank You for you review. I am sorry we did not meet your expectations. We are going to work to get the issue corrected. I'm glad you enjoyed our breakfast. We hope you will give us a second chance when you are traveling to West Plains MO. More 

Jacksonville, Arkansas
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

The last few stays at HIE properties left me with low expectations, but this seemed the best option available in reasonable driving distance of where I needed to be so I picked it anyway and was pleasantly surprised. The room was a comfortable size and bed was clean with a comfortable mattress. In short everything needed for a good night's... More 

Was this review helpful? Yes
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

We are all very glad you enjoyed your stay and we exceeded your expectations. Our staff want each guest to feel welcome and comfortable when they stay with us. We look forward to seeing you again soon. R Blankenship GM More 

Bartlesville, Oklahoma, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed at West Plains, Holiday Inn Express January 11, 2015. It was quiet, exceptionally clean with MANY amenities for all guests. The help was very friendly and helpful. The breakfast was varied with hot entrees as well as the usual rolls, muffins, bagels, and cereal. We couldn't eat all we wanted, no way. We recommend this Hotel to all... More 

Was this review helpful? Yes 3
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank you for the review. We are pleased you enjoyed your stay and look forward to serving you in the future. R Blankenship GM More 

Pensacola, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

I cannot say enough about this wonderful hotel. We stayed here for a night after a VERY long day on the road. EVERYONE at this hotel was unbelievably friendly and helpful. Room was great, comfy and clean. Cookies and hot cocoa or coffee were available when we checked in (They were a tasty late night treat!) and cold, bottled water... More 

Was this review helpful? Yes 2
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank you for the great review. I will pass along your praise to the staff. They work hard each day to make sure each guest gets VIP status. We are pleased you enjoyed your stay with us and look forward to serving you on your return visit in West Plains MO. R Blankenship GM More 

Springfield Mo
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 10, 2014

Obviously, check in was easy, as was parking and finding the hotel. I was very surprised at the cleanliness of the hotel as a whole. lobby, pool area, breakfast area, and especially the room. Very quite rooms, which means built well. AC/heater ran all night, as I like it and was the type of white noise you would like. I... More 

Was this review helpful? Yes 1
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank you for the words of praise. We want all of our guests to feel comfortable when staying with us. We know you can't please each and every individual but we try our best to accommodate each guest and anticipate their needs. We are glad you enjoyed our hotel and hope to see you again in the future. More 

Saint Louis
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

Late October. Few guests on Saturday night. Our king room was a "connector" - probably why sounds/voices from other room seemed loud. Clean, everything neat and arranged. Breakfast is HIE's standard - gets you going! Best place I've Overnighted in West Plains during 40 years travel. Would stay again.

Was this review helpful? Yes 2
1605Express, General Manager at Holiday Inn Express West Plains, responded to this review

Thank You for taking the time to review our hotel. We appreciate the candid comments. We are investigating options of reducing the noise in our connecting rooms. I am glad the rest of your stay was good. We look forward to seeing you again on your next visit to West Plains MO. More 

Lincoln, Nebraska
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed last night. Had midnight arrival and desk clerk was very cordial. Rooms were clean, beds were comfortable. Free breakfast was bountiful with many choices. We did not have time to swim, but the pool looked inviting.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (13)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay