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All 2 Washington hotels

BEST WESTERN PLUS Washington Hotel

2.5 of 5 Hotel   |   2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
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Ranked #1 of 2 Hotels in Washington
A recent review
5 of 5 stars reviewed 1 week ago
rekneebeanie Missouri
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85 reviews from our community

Traveler rating
    74
    8
    1
    1
    1
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34
15
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20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Missouri
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a great experience from the booking through the checkout. Friendly service at all times. The person who took my reservation was helpful in providing a taxi recommendation for getting to the hotel from Amtrak. I was warmly welcomed and check-in and the person checking me in even gave genuine concern for my horrible headache. The hotel looks... More

Was this review helpful? Yes 9
Viera, FL
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again this year the KATY Trail Bicycle Tour I host over-nighted here. The hotel is beautiful after the recent make-over. Rooms large, very clean and well appointed,. The lobby, although not very large is beautiful. Indoor pool is clean and well maintained. Highly suggest this hotel. I will bring my tour back in 2015

Was this review helpful? Yes 14
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Bubba, Thank you for taking your time to write this wonderful review on our property! It is always so much fun working with you and accommodating all your guests! We can't wait to see you again next year! Regards, Emily Tourville Guest Relations More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to Washington, and Best Western Plus was a super choice. What a bonus to find a quiet and safe place to spend an evening. Upon arrival we were warmly greeted by Beth, who patiently answered questions and suggested a number of restaurants to consider for dinner. Our king suite was spacious and clean with a... More

Was this review helpful? Yes 11
Emily T, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you for taking the time out of your day to write such a wonderful review. Beth is going to be more then pleased to see you left such a nice compliment about her!! I'm glad your stay with us was so great and we look forward to exceeding your expectations next time your in Washington MO. Emily... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel to attend a friend's wedding in the Washington area. It was close to wineries, which we visited, & the downtown Washington area has wonderful restaurants & shops. Even had a Farmer's Market on Saturday morning with fresh produce & flowers, etc. Even though our TV didn't work during our stay, (which was aggravating at times)... More

Review collected in partnership with Best Western

Was this review helpful? Yes 11
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on our property about your stay. I'm more then happy to hear you enjoyed the Washington area so much! I am terribly sorry about your TV issues and I'm glad our team handled it in such a great way by crediting your room. Hopefully next time your in... More

Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are new, clean and comfy. We were in town for a wedding and the staff was knowledgeable and extremely helpful. I personally found the mattress to be a little too firm, but everyone else in my party disagreed. The bathrooms were large and well lit and there were plenty of towels. The pool was nice and there is... More

Was this review helpful? Yes 14
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for the wonderful feedback! We work hard to make sure all of our guests have an amazing experience every time they visit Washington Missouri. I'm glad to see you enjoyed every detail of your staff. If you ever come back this way, please keep us in mind! Emily Tourville Guest Relations More

California, United States
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 26, 2014

Very updated and nice place to stay. The bed was very comfortable and the room had a refreg. and microwave. Loved the patio to use in the evening for some fresh air. the staff was very helpful and friendly. Love the coffee machine in the breakfast area. It is available all the time. Breakfast was good and fresh. Would stay... More

Review collected in partnership with Best Western

Was this review helpful? Yes 15
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you for taking the time out of your day to leave such a wonderful review! We truly appreciate your feedback regarding your stay with us. We try are hardest to give all our guests superior customer service and we are so thankful you noticed. We can't wait to see you next time you are in the Washington... More

Herculaneum, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 9, 2014

We come to the fair each year and stay here. The staff is great, breakfast is hot and always stocked, and the rooms are just like any high hotel without the huge pricetag. Absolutely beautiful. See you again next year!!

Was this review helpful? Yes 18
Emily T, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review. We truly appreciate everything every single one of our guests say. Also I thank you for the kind words about our staff and deluxe breakfast. Your comments are very much valued. Can't wait until this time next year to see you again! Emily Tourville Guest Relations More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 8, 2014

This is a beautiful hotel. Loved the rooms, the lobby, the pool and spa!!!! I WOULD recommend this hotel to anyone going to be in that area. If I am ever in that area again, this will e the hotel you will find me at.

Review collected in partnership with Best Western

Was this review helpful? Yes 20
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear winonam427, Thank you for taking the time out of your day to sit down and write a review. We truly appreciate your feedback regarding your stay. We pride ourselves on superior service everyday! It is people like you winonam427 that keep us moving forward. Have a wonderful day! Emily Tourville. Guest Relations More

Aurora, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed August 7, 2014

This hotel since BW took over it last year is actually a pleasure to visit and stay. The staff is always friendly and pleasant, we have never experienced a problem that was solved immediately. Washington is a nice area for the family or a couple. Definitely would recommend this location to anyone we know. The decor is beautiful and rooms... More

Review collected in partnership with Best Western

Was this review helpful? Yes 17
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear William P, Thank you for your kind words regarding the service you received from our staff, We pride ourselves on superior service and I am glad to see that our team has always gone above and beyond to make your stay more comfortable. Also I want to thank you on the décor compliment. We love our rooms now that... More

Kankakee, Illinois
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 1, 2014

Our overall experience at this hotel was exceptional. My daughter, two granddaughters and I try to have a girls time away every year. We booked one night and quickly added a second night. Emily and Beth are amazing and represent this hotel by excellent customer service and just overall pleasant demeanor. The room, as well as the entire hotel, was... More

Was this review helpful? Yes 8
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Rebecca T, Thank you for your kind words regarding the service you received by Beth and I. We are more then pleased to hear such wonderful comments. At our hotel all of the team prides ourselves on superior customer service. Feedback like that is what keeps us motivated everyday! We can not wait for you to join us in... More

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Additional Information about BEST WESTERN PLUS Washington Hotel

Address: 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Washington Hotel 2.5*
Number of rooms: 73
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