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BEST WESTERN PLUS Washington Hotel

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2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
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BEST WESTERN PLUS Washington Hotel
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181 Reviews from our TripAdvisor Community

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Aurora, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff were all wonderful, hotel is clean and breakfast is nice. The amenities for shower and bath were nice. Internet was easy to begin and my family enjoyed their stay. We feel the breakfast needed to run a while longer as we didn't want to get up so early being we were on a different time zone.

Review collected in partnership with Best Western

Helpful?
Thank Diana A
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Diana, We are very grateful for the wonderful comments! Thank you so much for the kind words for our staff and about our cleanliness, fast internet, and hot deluxe breakfast. A great deal of effort has been made to make sure your family and all our family guests have a superior experience at our hotel. We do hope to... More 

Brooklyn, United States
1 review
1 of 5 stars Reviewed 1 week ago

Overall the hotel is nice, some of the staff is friendly while others are not. Also in addition I was there on a business trip so majority of my time was away from the hotel so upon my arrival back the day before my departure I discovered that my lock on my suitcase was cut and that my iPad was... More 

Review collected in partnership with Best Western

Helpful?
Thank David A
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear David, While your frustration at the loss of your iPad is certainly understandable, please keep in mind that your claim that the hotel staff stole the iPad is unproven. There is no evidence that it was even taken while you were at the hotel - our security footage shows this. This is the first time in the history of... More 

Evanston, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was comfortable, and the staff were very helpful. All areas were very clean from the rooms, to the breakfast area, to the pool area. The breakfast offered wasn't any different from other hotels, but everything was hot and tasted good. Would definitely visit again.

Helpful?
Thank LHorstmann
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear L, Your compliments about your stay are very much appreciated and truly help people decide which hotel to pick when they travel. Our team is committed to providing the absolute best in customer service and quality and it's a wonderful feeling when our mission is acknowledged. We look forward to seeing you during your next stay. Thank you! More 

Wildwood, Missouri
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, clean, plus huge Jacuzzi Rooms! Friendly good service and location central to everything in Washington, MO area... wineries & weddings! All night gas station / mini-mart across the street came in handy when the lobby pantry was bare. Very nice breakfast too! Everything you could ask for at a reasonable price. Planning to return for a staycation soon.

Helpful?
Thank Mike N
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Mike, Thank you so much for the kind compliments! We are delighted you will be joining us for your staycation - and when you do, that pantry will not be bare! More 

Washington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an excellent experience with this particular hotel. The staff is wonderful and I had a great stay with no problems. The room was comfortable, the temperature control worked great, the pool and spa area was clean and organized, and the breakfast was excellent each morning with a very friendly staff member.

Review collected in partnership with Best Western

Helpful?
Thank Michael Alan Mr I
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Once again, Michael, a hardy thank you for the review! Our staff works hard to provide an excellent stay for our guests. We will be happy to have you stay with us again! -- Dawn More 

Longmont, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

great experience good quality hotel nice rooms great location etc etc would stay here again, close to family and friends breakfast could be better. looked very institutional and powdered eggs and instituional meat

Review collected in partnership with Best Western

Helpful?
Thank Pete M
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Pete, Thank you for your kind comments and for the excellent review! We are delighted you will be staying with us again, and when you do, we'd like you to enjoy a better breakfast with the positive changes that will be forthcoming. More 

Edmond, Oklahoma
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

This was our first experience with this property but it will not be our last, we have found our new favorite place to stay over on trips between OK & MI! The decor throughout is really well done, it's attractive and well maintained. The staff that we encountered were all very pleasant, and showed concern that we were satisfied with... More 

Helpful?
1 Thank Justtwobeachbums
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Beach Bums, We are so glad you found us on your route to Okie and that you'll be staying with us again. Your review is wonderful - thank you so much! It's great to have our guests value the hard work and thought that goes into making the hotel warm and inviting, from interaction with staff, to décor, to... More 

Oldfield, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 13, 2015

We have stayed at the Best Western in Washington Mo. on several occasions and have always had a very pleasant experience. The staff is always welcoming and the rooms very clean and comfortable. The breakfast is always good and the coffee machine offers a choice of strengths!!! A real plus if you like you coffee strong, as we do!

Review collected in partnership with Best Western

Helpful?
2 Thank Sue B
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Sue, It was great to have you back with us once again. We appreciate your kind reviews very much and look forward to seeing you next time! Merry Christmas! More 

Labadie, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

Boss said it was the best Christmas party in 27 years. The Expo Center was perfect for our party. A few of us also stayed at the hotel. Great to walk across parking lot. Staff was very curtious and rooms were very clean and comfortable. What a great way to start the holiday season. We will definitely be back.

Helpful?
1 Thank Lee W
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Lee, We are delighted your Christmas party was the best in 27 years! So glad to have gotten to be a part of that success :) Thank you so much for your kind review. More 

Trenton, IL
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 4, 2015

When I need a room in Washington, MO, my only preference is to say at the Best Western. I know folks will be friendly, the room will be quiet and well apportioned and all my needs will be met. Washington is a delightful town so time spent there is always a pleasure.

Review collected in partnership with Best Western

Helpful?
2 Thank Gleanergal
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Gleanergal, Thank you for your review! We are pleased to know that you prefer to stay with us because of the consistency in friendly quality service. We are also delighted that you enjoy our cozy neck of the woods and we hope you'll be back again soon! More 

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