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BEST WESTERN PLUS Washington Hotel

2.5 of 5 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
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BEST WESTERN PLUS Washington Hotel
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BEST WESTERN PLUS Washington Hotel
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105 reviews from our community

Traveler rating
    86
    13
    4
    1
    1
See reviews for
42
19
2
25
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (24)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (28)
All months
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel and staff. We'd definitely stay here again. Recently remodeled so the furnishings, televisions, etc. were new and modern. The complimentary breakfast was wonderful, too, and included eggs, bacon, sausage, biscuits & gravy, Belgium waffles in addition to the breads, cereals, fruit, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, I would personally like to thank you for taking the time out of your day to leave such a wonderful review and thank you for your kind words. When we remodeled the hotel, all we wanted to get out of it was happiness from our guests, I am so glad you noticed and are happy with the renovations.... More 

Lombard, IL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel location offers easy access in and out to a large parking area. Check in was a breeze. Very clean and bright lobby and the rooms are large and comfortable. I was traveling on business so the free internet access was very helpful. Outstanding hot breakfast with a wide selection of items. I would recommend staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, I would personally like to thank you for leaving feedback about your stay wish us! We are very pleased to hear that you enjoyed our full hot breakfast and Wi-Fi. It is always exciting to read that guests like yourself enjoy our amenities we have to offer. Once again thank you for sharing your experience with us and... More 

Boulder, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is an extremely nice place to stay base on normal conditions. However, the two nights I stayed young children were running in the halls until well past 10:00PM. Even with a call to the front desk the noise continued. The kids seemed to be unsupervised and running from pool area to rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, First off I would like to thank you for taking time out of your day to leave a review about your stay here at the BEST WESTERN PLUS. We take pride in our customer service as you can see from previous feedback. We are very sorry we did not meet your expectations this time around. We will be... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. The staff was very friendly especially the front desk. They gave us directions to various places in Washington. We asked about The Arch in St. Louis and they were very helpful. Also advised us to use their business center to get details. The breakfast was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, I would like to personally thank you for not only making this review, but also letting us now how much you enjoyed your say. Our staff strives on nothing but superior customer service at all times. Doesn't matter if its the front desk or house keeping, we strive to give you the experience you deserve! We hope to... More 

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All I have to say is; this is one of the better hotels I have stayed in. I travel for business and it is a pleasure to see the staff and management treat you with respect and great service. I would highly recommend this hotel to anybody visiting the area. Great hotel please keep up the good job and I... More 

Was this review helpful? Yes 2
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for taking the time out of your day to leave such a kind review. We are pleased to hear that you noticed the hard work and superior customer service our staff is always providing to our guests. We can't wait to see you again in May! Kind Regards, Emily Tourville Guest Relations More 

st charles, United States
1 review
4 of 5 stars Reviewed December 8, 2014

The hotel was beautiful. The staff were very friendly and answered all our questions. The room was amazing and clean. Very nice. Our view was nice too. There were not many people staying there that night, but it looked like parking could be a problem if they were busy. The breakfast was very bad. We ended up leaving and getting... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Thank you for taking the time to complete a survey regarding your experience at our property. We are glad you enjoyed the room! We sincerely apologize for not exceeding your expectations at breakfast though. We have taken action on the situation and hope you will stay with us again in the future. More 

United States
1 review
3 of 5 stars Reviewed December 5, 2014

No vent / heat lamp in the bathroom makes for an uncomfortable shower and after shower when the bathroom and room fills with humidity. Then after that happens when you think you can open the window for a second to help, you cant cause there is no functioning window. Which for me brings another safety hazard to mind. The window... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

The staff was very accommodating. My daughter can only eat certain things for snacks. The snack room didn't have anything, and we had run out. The lady at the lobby that night went to the kitchen to get fruit for her. So very nice! The bed was amazing, and breakfast was delicious.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for taking the time out of your day to tell us about your experience at our property. I'm glad to hear our staff went above and beyond for you!! We all pride ourselves in superior customer service! I hope next you are in the Washington MO area you give us another change to accommodate... More 

Marshfield, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2014

The rooms were great. The staff were wonderful. The breakfast was a very good breakfast. It is a wonder place to stay and convenient to so many restaurants and shopping. We used the conference room for a wedding and staff were very helpful with that. There were several guests from the wedding group and I heard only positive comments.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for taking time out of your day to leave a review on your stay with us at The Best Western. On behalf of the staff and I we all loved working with your family and friends. I am so glad to hear you all enjoyed your time with us! Best wishes to Cody and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 21, 2014

This hotel goes above and beyond what they "need" to do to make your stay feel like you are with your own family. They are eager to help and give any advice or reccomendations you may need. The hotel it self is clean, quiet and very nicely decorated.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for going out of your way to make a review on your stay with us here at the Best Western. I am so glad to hear that our staff went above and beyond for you and your family!! I truly hope next time you are in the Washington MO area you stop by and... More 

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Additional Information about BEST WESTERN PLUS Washington Hotel

Address: 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Washington Hotel 2.5*
Number of rooms: 73
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