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BEST WESTERN PLUS Washington Hotel

2.5 of 5 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
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BEST WESTERN PLUS Washington Hotel
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BEST WESTERN PLUS Washington Hotel
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100 reviews from our community

Traveler rating
    82
    12
    4
    1
    1
See reviews for
42
18
2
22
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • German first
  • Russian first
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English first
  • All months
    (100)
  • Mar-May only
    (24)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (23)
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st charles, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was beautiful. The staff were very friendly and answered all our questions. The room was amazing and clean. Very nice. Our view was nice too. There were not many people staying there that night, but it looked like parking could be a problem if they were busy. The breakfast was very bad. We ended up leaving and getting... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nick P, Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Thank you for taking the time to complete a survey regarding your experience at our property. We are glad you enjoyed the room! We sincerely apologize for not exceeding your expectations at breakfast though. We have taken action on the situation and hope you will stay with us again in the future. More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

No vent / heat lamp in the bathroom makes for an uncomfortable shower and after shower when the bathroom and room fills with humidity. Then after that happens when you think you can open the window for a second to help, you cant cause there is no functioning window. Which for me brings another safety hazard to mind. The window... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was very accommodating. My daughter can only eat certain things for snacks. The snack room didn't have anything, and we had run out. The lady at the lobby that night went to the kitchen to get fruit for her. So very nice! The bed was amazing, and breakfast was delicious.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for taking the time out of your day to tell us about your experience at our property. I'm glad to hear our staff went above and beyond for you!! We all pride ourselves in superior customer service! I hope next you are in the Washington MO area you give us another change to accommodate... More 

Marshfield, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were great. The staff were wonderful. The breakfast was a very good breakfast. It is a wonder place to stay and convenient to so many restaurants and shopping. We used the conference room for a wedding and staff were very helpful with that. There were several guests from the wedding group and I heard only positive comments.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for taking time out of your day to leave a review on your stay with us at The Best Western. On behalf of the staff and I we all loved working with your family and friends. I am so glad to hear you all enjoyed your time with us! Best wishes to Cody and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel goes above and beyond what they "need" to do to make your stay feel like you are with your own family. They are eager to help and give any advice or reccomendations you may need. The hotel it self is clean, quiet and very nicely decorated.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Guest, Thank you so much for going out of your way to make a review on your stay with us here at the Best Western. I am so glad to hear that our staff went above and beyond for you and your family!! I truly hope next time you are in the Washington MO area you stop by and... More 

Yuma, AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean, great staff, a very nice Best Western Very clean, great staff, a very nice Best Western Very clean, great staff, a very nice Best Western Very clean, great staff, a very nice Best Western Very clean, great staff, a very nice Best Western Very clean, great staff, a very nice Best Western Very clean, great staff, a very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Robert V, Thank you for taking the time out of your day to leave a review about your stay at our property. I am more than thrilled to see that you had a pleasant stay with us! I hope next time you are in the Washington MO area you give us again, another chance to accommodate you!! Kind Regards,... More 

Illinois
Top Contributor
172 reviews 172 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 13, 2014

Loved the decor of the hotel. Room was nice and clean. Hot tub was fabulous. Breakfast was good with the exception of the fake eggs. But it was one of the loudest rooms I have ever been in. There were three different wedding parties staying at the hotel which I'm sure had something to do with the noise. We were... More 

Was this review helpful? Yes 1
Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Lenajean, Thank you for taking the time out of your day to leave a review about your stay at our property. We do our best to give every guest superior customer service, and I'm sorry to hear it was very loud. We do have a lot of wedding party's. We do our absolute best to keep everyone under control,... More 

Takoma Park, Maryland
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 9, 2014

My son and I stayed here for two nights. The king bed suite has a separate bedroom with a door, as advertised. My son slept in the bedroom, I slept on the pull-out couch out front where the exterior door and bathroom are located. Spacious room with large mini-refrigerator. Smoke-free hotel is a plus. Wireless Internet access worked fine. Motel... More 

Was this review helpful? Yes 1
Emily T, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Leeskibike, Thank you for taking the time out of your day to write a survey about the experience you received while staying at our property. I'm so glad to see you enjoyed the room, that is one of our most popular suites! I hope that next time your in the Washington MO area you will once again give us... More 

Topeka, Kansas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed two nights in this hotel and it was lovely. Beth at the front desk was amazing suggested local eateries both nights that were perfect. The rooms felt like updated boutique rooms - only better because they were very large. There were only two things that I could have improved on, which would be more sound proofing around doors... More 

Was this review helpful? Yes 2
Emily T, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Weims72, First of all thank you for taking the time to complete a survey on your stay with us! I'd also like to thank you for your kind words regarding the service you received from our staff!! We pride ourselves in customer service and I am glad to see that our team went above and beyond for you!! I'll... More 

Hilton Head, South Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

When our son told us his wedding would be in Washington, MO, I was a little anxious because the hotel selection is small. But happily, we chose the Best Western Plus...it was excellent. The Family room with 2 beds was HUGE. The hotel is spotless, their complimentary breakfast is the best I have eaten at a chain hotel, but the... More 

Was this review helpful? Yes 3
Emily T, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

Dear Sandra, Thank you for your kind words regarding the service you received from our staff! We pride ourselves in superior customer service and I am glad to see that our team went above and beyond to make your stay as wonderful as possible! I'll be sure to share your feedback with them! I sincerely hope that next time you... More 

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Additional Information about BEST WESTERN PLUS Washington Hotel

Address: 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Washington Hotel 2.5*
Number of rooms: 73
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