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BEST WESTERN PLUS Washington Hotel

#1 of 2 Hotels in Washington
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2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
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    109 reviews from our community

    Traveler rating
      89
      14
      4
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    42
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    Rating summary
    • Sleep Quality
      5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      5 of 5 stars
    • Service
      5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (11)
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    Contributor
    14 reviews 14 reviews
    4 hotel reviews
    9 helpful votes 9 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Excellent hotel ... simple breakfast but meets the needs ... the room is conformtável, diverse TV channels, WIFI very fast, very good service, very polite and helpful receptionist. The pool area and sauna very clean. I recommend the hotel.

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, Thank you for that wonderful review! We take pride in everything we do here at The Best Western & we are more then happy you enjoyed your stay so much! Next time you are in the Washington area I hope you give us another chance to accommodate you! Kind Regards, Emily Tourville Guest Relations Manager More 

    Reviewer
    4 reviews 4 reviews
    9 helpful votes 9 helpful votes
    5 of 5 stars Reviewed 1 week ago

    We stayed one night at this hotel over valentines weekend. The property was very clean and beautifully decorated. The pool and hot tub was very nice. Staff was incredible!! Check-in was simple. We needed suggestions for wineries in the area and for dinning. The gentleman at the front desk gave us several great suggestions and even took the time to... More 

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, Thank you so much for all your kind words. It is people like you that keep us motivated and moving forward everyday!! I am so glad to hear that you received nothing but superior customer service while you were with us and enjoyed the breakfast, and pool facilities so much! I can't wait to see you next time... More 

    Rockwall, United States
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    Outstanding Staff, great Breakfast and comfortable rooms. I travel out of my way to stay at this hotel primarialy because of the staff, but the quiet hotel really helps too in getting a good night sleep.

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, Thank you for your kind words regarding the service you receive from our staff every time you come to Washington Missouri. We pride ourselves on superior customer service and I am glad to see that our team goes above and beyond for you every time you are with us! I'll be sure to share your feedback with them... More 

    Washington, United States
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    Clean rooms, heater worked good and staff was friendly. Would stay again. Located with in reason to eating establishments. First time in Washington on business and have to return several more times this year; I will book there every time

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, Thank you for your kind words regarding the service your received during your stay and our amenities. We pride ourselves on superior customer service and I am glad to see you will be back in the near future when you visit Washington. Stop by the desk if you would like to know about all the wonderful local areas... More 

    1 review
    5 of 5 stars Reviewed January 19, 2015

    Excellent hotel and staff. We'd definitely stay here again. Recently remodeled so the furnishings, televisions, etc. were new and modern. The complimentary breakfast was wonderful, too, and included eggs, bacon, sausage, biscuits & gravy, Belgium waffles in addition to the breads, cereals, fruit, etc.

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, I would personally like to thank you for taking the time out of your day to leave such a wonderful review and thank you for your kind words. When we remodeled the hotel, all we wanted to get out of it was happiness from our guests, I am so glad you noticed and are happy with the renovations.... More 

    Lombard, IL, United States
    1 review
    5 of 5 stars Reviewed January 16, 2015

    This hotel location offers easy access in and out to a large parking area. Check in was a breeze. Very clean and bright lobby and the rooms are large and comfortable. I was traveling on business so the free internet access was very helpful. Outstanding hot breakfast with a wide selection of items. I would recommend staying here.

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, I would personally like to thank you for leaving feedback about your stay wish us! We are very pleased to hear that you enjoyed our full hot breakfast and Wi-Fi. It is always exciting to read that guests like yourself enjoy our amenities we have to offer. Once again thank you for sharing your experience with us and... More 

    Boulder, United States
    1 review
    4 of 5 stars Reviewed January 12, 2015

    This is an extremely nice place to stay base on normal conditions. However, the two nights I stayed young children were running in the halls until well past 10:00PM. Even with a call to the front desk the noise continued. The kids seemed to be unsupervised and running from pool area to rooms.

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, First off I would like to thank you for taking time out of your day to leave a review about your stay here at the BEST WESTERN PLUS. We take pride in our customer service as you can see from previous feedback. We are very sorry we did not meet your expectations this time around. We will be... More 

    1 review
    5 of 5 stars Reviewed January 12, 2015

    The hotel was nice and clean. The staff was very friendly especially the front desk. They gave us directions to various places in Washington. We asked about The Arch in St. Louis and they were very helpful. Also advised us to use their business center to get details. The breakfast was excellent.

    Review collected in partnership with Best Western

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, I would like to personally thank you for not only making this review, but also letting us now how much you enjoyed your say. Our staff strives on nothing but superior customer service at all times. Doesn't matter if its the front desk or house keeping, we strive to give you the experience you deserve! We hope to... More 

    Kansas City, Missouri
    Reviewer
    4 reviews 4 reviews
    4 hotel reviews
    52 helpful votes 52 helpful votes
    5 of 5 stars Reviewed January 11, 2015

    All I have to say is; this is one of the better hotels I have stayed in. I travel for business and it is a pleasure to see the staff and management treat you with respect and great service. I would highly recommend this hotel to anybody visiting the area. Great hotel please keep up the good job and I... More 

    Nick P, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Dear Guest, Thank you so much for taking the time out of your day to leave such a kind review. We are pleased to hear that you noticed the hard work and superior customer service our staff is always providing to our guests. We can't wait to see you again in May! Kind Regards, Emily Tourville Guest Relations More 

    st charles, United States
    1 review
    4 of 5 stars Reviewed December 8, 2014

    The hotel was beautiful. The staff were very friendly and answered all our questions. The room was amazing and clean. Very nice. Our view was nice too. There were not many people staying there that night, but it looked like parking could be a problem if they were busy. The breakfast was very bad. We ended up leaving and getting... More 

    Review collected in partnership with Best Western

    Nick P, Manager at BEST WESTERN PLUS Washington Hotel, responded to this review

    Thank you for taking the time to complete a survey regarding your experience at our property. We are glad you enjoyed the room! We sincerely apologize for not exceeding your expectations at breakfast though. We have taken action on the situation and hope you will stay with us again in the future. More 

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    Additional Information about BEST WESTERN PLUS Washington Hotel

    Address: 2621 East 5th Street, Washington, MO 63090 (Formerly Sleep Inn & Suites)
    Phone Number:
    Location: United States > Missouri > Washington
    Price Range (Based on Average Rates): $$
    Hotel Class:2.5 star — BEST WESTERN PLUS Washington Hotel 2.5*
    Number of rooms: 73
    Reservation Options:
    TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Best Western, Travelocity, Despegar.com, Priceline and Odigeo so you can book your BEST WESTERN PLUS Washington Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

    15 photos of this hotel

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    Other (3)

    Management photos: Courtesy of the property manager

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    All management photos (10)
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    Room/suite (6)
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    Amenities

    Highlights
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Free Breakfast
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Non-Smoking Hotel
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    In your room
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Internet
    • Free Internet
    • Public Wifi
    • Free High Speed Internet ( WiFi )
    Services
    • Business Center with Internet Access
    • Free Parking
    • Banquet Room
    • Self-Serve Laundry
    • Free Breakfast
    • Meeting Rooms
    Official Description (provided by the hotel)
    The BEST WESTERN PLUS Washington Hotel is excited to invite you to experience our fresh new look after completing a 100% hotel renovation! We offer seventy three newly remodeled guest rooms that are specifically designed to accommodate all needs. Our Best Western Plus hotel is an ideal place to stay for travelers seeking charm, comfort and convenience in Washington or when visiting other nearby areas. ... more   less 

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