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St. Louis Marriott West

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660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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St. Louis Marriott West
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239 reviews from our community

Traveler rating
    97
    84
    41
    12
    5
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59
48
15
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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There are newer reviews for St. Louis Marriott West
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Huntsville AL
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 5, 2012

Even though the hotel is out of the main stream of activities,it's a great place to stay if you want a quiet hotel after a full day in STL. A very comfortable room. . Also has a great running trail close by.

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Linda E, General Manager at St. Louis Marriott West, responded to this review

Dear Aumb02, Thank you for letting us know that you enjoyed your stay with us at the St. Louis Marriott West. We are very proud of the hotel and strive to make everyone feel comfortable and hope that our surroundings offer a peaceful environment for our guests. Please join us again soon. the leaves are turning right now and it... More 

Moberly, Missouri
Top Contributor
71 reviews 71 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 2, 2012

Weekend get away with my husband. Were looking for some place nice without spending a fortune and this fit the bill. Room was an executive corner room. Good size with a sitting area and desk work area. Over looked what they call a lake, maybe the drought underwhelms the view, and the pool. Having the effects of hurricane Isaac, it... More 

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Linda E, General Manager at St. Louis Marriott West, responded to this review

Dear Lann1, Thank you for the wondeful feedback, I am so glad that you enjoyed your weekend. Please visit us again, we appreciate having you. More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2012

My travel company rated this as a 4 star hotel. It's far from that. The view from my corner room was pleasant, looking out onto trees and the pond. They have a large outdoor pool. However the furniture in the rooms is motel laminate style, cheap/thin towels and stiff, abrasive toilet tissue. There is a restaurant in the hotel, but... More 

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Linda E, General Manager at St. Louis Marriott West, responded to this review

Dear Beluga01, Thank you for your comments regarding your stay here at the Marriott West. I am very sorry that the hotel did not meet your expectations; it is our goal to exceed the expectations of our guests. We will review your comments with our management staff and also our ownership group to address any problem areas. I hope that... More 

Shawnee, Kansas
Top Contributor
228 reviews 228 reviews
28 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed August 19, 2012

I made reservations here Friday for a weekend stay. Before we arrived, I called and told the front desk manager that I needed a quiet room to get a good night's rest. She said she would give us a room on a corner facing the lake. When we arrived at the hotel, we had a quick check in and were... More 

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear CharlieKansasCity, Thank you for choosing the St. Louis Marriott West during your recent trip to the area and for the nice compliments about your stay. I will be sure to pass your comments onto our front desk manager regarding the service she was able to provide as her actions are indicative of the level of personalized service we wish... More 

Bay Village, Ohio
Top Contributor
65 reviews 65 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 15, 2012

My wife and I were traveling on business and the client selected the property. As a Porsche convertible owner, I was pleased with the covered parking. Room was perfect. Bed superb. Breakfast with crab eggs Benedict stellar. Odd to be in St. Louis and find Stella Artois (my fav) on tap. The barman said, "The old days are gone. Anheuser-Busch... More 

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear robinbayvillage, I was happy to hear that you enjoyed your stay at the St. Louis Marriott West and that we were able to provide a pleasant experience for you and your wife. The covered parking is a true benefit for our guests and I am glad you found it valuable. Our hotel is located in a scenic area of... More 

Boston, Massachusetts
Top Contributor
96 reviews 96 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 11, 2012

I just spent 4 nights at this Marriott. Check in was easy, a room was available even though I checked in super early. I immediately wanted to order room service at around 2 pm, but no one would answer the phone. I had to call "At Your Service" to get anyone to respond. The food was tasty and arrived quickly.... More 

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear alm5150, Thank you for your feedback regarding your recent stay and for the kind words you shared regarding our staff. Your comments and recommendations will help us continue to improve the level of service we provide our guests and we will review our beverage pricing to ensure we provide the highest value to our guests. Thank you for choosing... More 

Tokyo, Japan
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 6, 2012 via mobile

Having just stayed here, found the room to be not so clean and service was generally less than good. In the area, you can stay at a number of highway hotels, not sure I will chose this one again. Good gym and pool facilities though and seemed quite popular with the convention crowds.

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear Consultbishop, Thank you for your feedback regarding your stay at the St Louis Marriott West and I would like to extend my personal apology for not exceeding your expectations while staying at our hotel. It is not often that a guest leaves unhappy and you have my full commitment to review your comments with my leadership team. Your feedback... More 

Aurora, Illinois
Top Contributor
121 reviews 121 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 1, 2012

We took a weekend trip to St Louis (coming from Chicago) and had stayed at the St Louis Marriott West a few years back. Since then, the lobby has been updated and our room on the 7th floor was also updated. We thought the new decor looked pleasing and the amenities on site are still nice. They have both an... More 

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear dbmagic, Thank you for staying with us during your recent visit from Chicago and welcome back to the New & Improved St. Louis Marriott West. We have updated our hotel since your last visit and we were excited to hear you enjoyed our new decor. We have received several compliments regarding the overall design and will make sure we... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 30, 2012

Marriott offered this room as one of the choices for its summer getaway rewards. We are only 2 and half hours north of St. Louis so we decided it would be a fun little getaway. It was so nice and relaxing. We had spent the day at Six Flags so it was nice to come back and be able to... More 

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smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear Travlingmommyof2ls, I was happy to hear that you enjoyed your stay at the St. Louis Marriott West and I appreciate the compliments you shared regarding our staff and hotel. We always strive to provide a quality experience for our guests and I am glad your family enjoyed the hotel as well as the Chesterfield area. I was disappointed to... More 

Plano, TX
Top Contributor
124 reviews 124 reviews
57 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed July 28, 2012

This Marriott is definitely worth considering if you're in the area. Rates are definitely a bargain. I got a weekend rate special at the end of a business trip and was quite satisfied. Room was well appointed, they had a good breakfast buffet and a well eqipped exercise room. To top it off its in a nice office park setting... More 

Was this review helpful? Yes
smelchior, General Manager at St. Louis Marriott West, responded to this review

Dear uttrekr, Thank you for staying with us at the St. Louis Marriott West for your business trip as well as your weekend getaway. We appreciate your business and hope to see you again soon! More 

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