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All 1 Town and Country hotels

St. Louis Marriott West

3.5 of 5 Motel   |   660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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74%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Richard S
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200 reviews from our community

Traveler rating
    79
    68
    37
    12
    4
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51
46
13
67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and enjoyable. The lobby bar had several TV's to watch sports or news while having a wind down drink at the end of the evening. The breakfast buffet had a great selection of items. The fresh strawberries and pineapple where delicious. The omelet chef, Ingrid, was very professional and attentive. To be able to cook several... More

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Chillicothe, IL
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful service at this hotel! Every member of the staff was friendly and helpful. We were especially impressed with the breakfast buffet staff. Alando and Carolyn seemed to genuinely enjoy their jobs. And Marie (Saturday) and Ingrid (Sunday) made us the most delicious omlettes and over-easy eggs. Thank you all for making our anniversary all the more special!

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Des Moines Iowa
Top Contributor
85 reviews 85 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In some ways a typical nice Marriott... big.. nice beds... free parking... nice poop and patio area. But you won't feel like you are close to anything but trees and a brook. Location is great. Price was nice. Room was clean. Staff was nice. All you can ask for in a nice hotel.

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San Francisco, California
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for the MIZZOU game in Columbia. There's nothing nearby (except good freeway access, and the religious colleges). Nothing in the ways of eating unless you take a 15-20 min drive. So if you're stuck at the hotel you're stuck. Wifi is free. Rooms are big. The restaurant isn't that great (dinner was terrible and the prices were... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Jilly- thank you for your informative review of our Marriott. We had a lot of MIZZOU Guests staying with us and we appreciate your business. For your next visit, please know that we offer a complimentary shuttle to area restaurants and shopping, and some wonderful options are within a five minute drive. We are in the process of creating... More

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 3 days here. My room seemed a little dated (bathroom fixtures etc) but otherwise fine. The service here was exemplary however. Lincoln was the front desh agent and helped with photocopies, directions, drycleaning and personal hygiene needs like complimentary toothpaste and razors. I usually avoid hotel restaurants but had breakfast here each morning; the eggs benedict was very good... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

I am so happy to have read all your great comments, thank you for taking the time to offer a review of our hotel. How wonderful that you found Lincoln to be so helpful; he truly has the Spirit To Serve! You were also kind enough to write about our great location, food and friendly service...I am sure that many... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel since February when I was assigned to a local customer although my team has been staying here for years. The facility is very nice but its the staff that makes the difference. Since we travel weekly, its the staff that makes us feel like it truly is our home away from home. I... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you so much for your kind and gracious comments about the team here at the St. Louis Marriott West! We are honored to have you stay with us, and please know that I have personally congratulated both Marie and Dan for being stand outs for you! We have updated your profile to include the lake view- it is beautiful... More

Chesterfield, Missouri
1 review
4 of 5 stars Reviewed 1 week ago

I have stay at this Marriott for several years. Know most of the staff on a first name basis. Always greeted in a friendly manner at the front desk. The concierge lounge staff absoutley make the hotel and the feel good experince. Toni in the morning is always pleasant and knows most of her guest on a first name basis.... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Mark, all of us are so honored to have you stay with us! It was so wonderful to read your nice comments, especially about Toni and Connie. They are true gems, for sure! We appreciate your loyalty to our hotel and always look forward to your return. More

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 1 week ago

I would like to appreciate the service provided by Edward the driver. His service is great! I want to share this and thank for the help he has provided during my stay at the hotel. He is helpful, friendly, polite, and prompt. I enjoyed the stay at the hotel.

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you so much for your kind comments about Edward! He truly does have The Spirit To Serve, we appreciate that you recognized him. We hope you will come back to enjoy our "Midwestern Hospitality" again soon. More

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's your standard Marriott, but what stands out is the service--everyone goes out of their way to be helpful. The concierge lounge staff is particularly strong. The lounge itself gets crowded Monday night through Thursday morning, and is unfortunately not open Friday pm until Sunday pm, but the food is perfectly adequate for the task. I stayed 10 days in... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for your kind and thoughtful comments about our Marriott! I am so happy that you mentioned our Associate's great service and helpfulness! Our Hotel is nestled in a business park and has a gorgeous lake view and walking trail. For entertainment, we do offer a complimentary shuttle that will take you to a huge variety of shopping, restaurants... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There was a problem with our reservation while on a business trip. We were terrified and unable to speak with our supervisor. While the front desk supervisor's first reaction was to charge another night to our company's account (without asking our company) Steven took action. He found our Coordinator immediately and fixed our room dilemma in less than 5 minutes!... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for your wonderful comments about Steven! He, as all of our Associates, works hard to employ The Spirit To Serve with every interaction with our Guests. We are just delighted that you took the time to mention him, and we hope that you will be back with us for another conference soon! More

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Additional Information about St. Louis Marriott West

Address: 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
Location: United States > Missouri > Saint Louis > Town and Country
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. Louis Marriott West 3.5*
Number of rooms: 299
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott

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