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St. Louis Marriott West

3.5 of 5 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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Certificate of Excellence 2014
St. Louis Marriott West
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St. Louis Marriott West
St. Louis Marriott West
St. Louis Marriott West
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229 reviews from our community

Traveler rating
    92
    81
    39
    12
    5
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56
48
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81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Top Contributor
63 reviews 63 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars NEW

Stayed over a cold winter weekend while visiting family, so we didn't take advantage of many of the amenities. Room was clean with complete, and we enjoyed a quiet sleep. St Louis was hit with a snow storm over the weekend and the desk reminded us to park in the covered parking garage to lessen the amount of snow we'd... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was here for a quick, one-night stay, but this was a comfortable and quiet business hotel. Spacious room. Friendly and helpful staff. The hotel has a very convenient location close to the highway and is easy to find when driving.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolutely perfect customer service! I was not even staying at this hotel and I ran out of gas right by it. I walked in to ask them if there was a gas station within walking distance so I didnt have to get a tow truck. They offered to drive me to a gas station to buy a gas tank fill... More 

Was this review helpful? Yes 3
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Joseph, thank you so much for taking the time to recognize our great, kindhearted associate who took such perfect care of you! Her service is a wonderful reflection of how we at the St. Louis Marriott West truly care about our community and all the people with whom we come into contact. You were so generous to recognize her on... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

I don't usually ever do more than one review of a hotel however, my experience this visit warrants another. Chef Colby has now totally revamped the menu. No need to go all the way to The Hill to eat when staying here. Jared and Tom in the bar have mastered the ability to serve a full and crowded space and... More 

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

You are truly too kind! Thank you so much for all the kudos...in truth, we just love to serve our Guests and our Community! The bake sale raised funds for a local YMCA which serves over 2500 school age children. Our Guests were so generous to contribute to this great institution. I look forward to seeing you next time! More 

Virginia
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

Very good place for a short break. This hotel exceeded my expectations. Very friendly staff, on the arrival I was greeted by the Manageress and she made me feel welcome. I arrived an hour before check in, but that was not an issue and I got my lake view room. The best thing was the king size bed with a... More 

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Wisnia, your review was so kind... I almost feel like you are on my Public Relations team! It is just wonderful when a Guest takes the time to comment about so many of our different attributes and services. I am super delighted to hear that you enjoyed our new menu! We are thrilled to offer house-smoked St. Louis ribs and... More 

Longmont, Colorado
Top Contributor
54 reviews 54 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 19, 2015

We recently hosted a couple of interviews at this hotel. The staff worked hard to create a good space for our meetings. We spent the night here and the rooms are large, well-lot and very comfortable. I'm not a fan of the brand of toiletries; they feature some sort of aromatherapy; but just were too fragrant for me. If I... More 

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Loup407, how nice to know our accommodations were an asset to you for your business trip! Thank you for taking the time to tell others who may be interested in friendly and comfortable meeting space in St. Louis. We will be delighted to be your host hotel for all your future events! More 

Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed January 11, 2015

Very nice hotel in a quiet area. Located very close to St Luke's Hospital, malls, and restaurants. It's winter now, but the pool overlooks a lake with walking areas. Staff was very friendly and helpful. Rooms are spacious, well decorated, and extremely clean. Definitely recommend.

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Alexa, how kind of you to take the time to review our Marriott! We are so honored to have your recommendation. Thank you for mentioning some of the local attractions nearby. We do offer complimentary shuttle service to many wonderful places, as well! Please come back again soon! More 

Stonington, Connecticut
Top Contributor
88 reviews 88 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 9, 2015

I stayed here for a business trip. Clean and efficient. Nice room. Nice breakfast in the concierge lounge ( if you have elite marriott status). There appears to be nothing close by for a tourist. There is a nice Starbucks bar with lattes, etc.

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for staying with us! We appreciate your comments about the hotel. While we are in a business park and very convenient for those travelers, we also have a lot of great St. Louis attractions within minutes from the hotel. The Butterfly House, two amazingly large Outlet Malls, and a plethora of restaurants are close by to the West,... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 4, 2015

This a Good Business Hotel Property but the rooms need upgrade. The room I stayed had problem with heating and was not comfortable. The Hotel has a good Restaurent adn room service was great. Also the Gym need more equipments

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

We appreciate your feedback about our Marriott and thank you for taking the time to review our hotel. Regarding the fitness center, we offer fifteen pieces of cardio equipment, a full set of free weights and a universal weight machine; I am wondering if your workout was during a peak time, since you mentioned that there was not enough equipment.... More 

richmond
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

We stayed at the Marriot for two nights while visiting friends and family in the West County area over the holidays. The rooms were really clean and comfortable with plenty of space, staff was friendly and helpful, and we really enjoyed the workout facility. Next time we will remember to bring our swimsuits for the awesome pool and hot tub!... More 

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for taking the time to review our Marriott! I am sure others will find your comments about our friendly staff and great location very helpful. Please come back to visit us again soon! More 

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Additional Information about St. Louis Marriott West

Address: 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
Location: United States > Missouri > Saint Louis > Town and Country
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. Louis Marriott West 3.5*
Number of rooms: 299
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott

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