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All 1 Town and Country hotels

St. Louis Marriott West

3.5 of 5 Motel   |   660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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76%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Travellingbug07 Seattle, Washington
  • Overview
  • Reviews (177)
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  • Room tips (32)
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177 people have reviewed this hotel

Traveler rating
    69
    62
    33
    9
    4
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47
41
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Norman, Oklahoma
1 review
2 of 5 stars Reviewed 2 days ago NEW

I tried to request a two double bed room online but my request was not guaranteed. I then called the hotel and spoke to the front desk to see if I could book a room with two double beds on the phone and they said yes. I told the front desk explicitly that I have a family of four and... More

Was this review helpful? Yes
Memphis, Tennessee
1 review
2 of 5 stars Reviewed 5 days ago NEW

I called the day before for them to go ahead and run credit card to have rooms paid for in advance , i as told every thing was good. Drove to St Louis early next morning spent all day at Six Flags left the park at 9;30 p.m. Got to hotel and went to get our keys to the rooms,... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Rhonda P., Please accept our sincere apologies for the issues you encountered! I spoke with my team at length, and they were able to provide me with some more detail. What happened to you is absolutely not the norm for our hotel, yet I can appreciate how frustrating the situation must have been for you and your family. I... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the St Louis Marriott West three years ago and then as now this hotel provides great value and service - even though I purchased through Hotwire the hotel staff honored my requests for a high floor, quiet room facing the creek and I was fortunate to get a room on the top floor, where the lounge is... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Wow, thank you so much for your excellent and thorough review of our Marriott! You are very kind to mention so many wonderful points about the hotel, the products and the services. And yes, being so close to great shopping and other attractions like Ballpark Village really do make us a smart choice for travelers. Please don't wait three years... More

Central Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a day at Six Flags and before visiting the zoo, we enjoyed our time at the Marriott West. We were celebrating our grandson's 10th birthday, so the pool was important. They have an indoor and a very nice outdoor pool, where we had pizza delivered. No breakfast included, but the buffet with omelet and waffle station was excellent. Service... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Happy Birthday to your Grandson! We are delighted that you enjoyed such a special celebration at our hotel. Isn't it great that we are so close to the famous St. Louis Zoo? There are also many other fun attractions for kids in Forest Park. So glad you enjoyed the pool and restaurant as well...please come back to see us again... More

Colorado
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice business park area. There is a big space under door, so could not sleep once people started going in and out of their rooms. My room was somewhat cramped (especially for the price). Indoor and Outdoor pools are adequate. Adequate food in restaurant, but again, pricey. The only thing special that I saw during the 4 nights that I... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Back In The Snow, I am sad to read that we did not Wow you during your stay with us! Guest Satisfaction is very important to all of us, and I feel badly if we were not on point for you. As you can see by other reviews, this is not at all typical for our hotel. I appreciate... More

Cedar Rapids, Iowa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over the July 4th holiday and had a great stay. The staff was excellent and the hotel felt new. The house keeping staff and maintenance deserves a lot of credit for such a clean property. There was a wedding or some event going on but there was no trash anywhere when we walked around. The pool and... More

Was this review helpful? Yes 1
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Alec G, I am so glad that you were able to enjoy a relaxing holiday weekend here at our hotel! Thank you for the kind words about our dedicated team of associates, they will be delighted that you mentioned them in such a positive manner. We are not only a short drive to 6 Flags but also The Gateway... More

Braintree, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Marriott is in a quiet area just off I-64 with beautiful grounds with a lake and a pool in a relaxing setting. The rooms have been updated recently. There is ample free parking. We were on the concierge level with access to the concierge lounge. The light supper in the evening and the breakfast in the morning are well... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Jeff M, What a lovely picture you have painted of our hotel...thank you! We do have a lot of people who enjoy the lake view, and the nature trail that runs 3 miles around it. We all hope that you will come back to visit us again soon to enjoy all of our services! More

Gaithersburg, Maryland
Top Contributor
81 reviews 81 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 18, 2014 via mobile

I have stayed at this hotel many times as I have family near by. Several years ago, there was a major remodel that modernized the lobby and room decor. Usually, I have a view of the parking lot, but this time I could see the pool and lake/pond at the back of the property. The room was spacious. Room rates... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Sally, Thank you for your review of our Marriott! I am glad that overall, you liked the property and were able to have a beautiful view of the lake. I am excited to announce that we have a new Chef who will be joining us and creating a delicious new menu! I hope you will come back again to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

My wife and I stayed here for a night away from the kids..room was really nice. We went to dinner at the restaurant in the hotel. There was a rush of room service and our order took a while longer than expected. We didn't complain, but the manager not only comped our dinner, but also our breakfast as well!! Awesome... More

Was this review helpful? Yes 1
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Kraig S, Thank you for visiting our Marriott for some "Mommy and Daddy" time! I am so happy that you enjoyed your stay. While I am sorry that the meal service was longer than expected, I am delighted that my staff were able to overcome the issue for you. Please come back soon to enjoy our Indoor and outdoor... More

Minneapolis
Top Contributor
68 reviews 68 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 10, 2014

One of my best hotel experiences of the year. Upgraded to a top floor corner room + concierge lounge access, an unexpected surprise! Very comfortable room and great layout - bath area is nicely separate from the sleeping area, which is great for 2 people with different sleep/rise times. Good beds, good and quiet A/C. Really great indoor lap pool.... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Snowman00, Thank you for such a fantastic review of our St. Louis Marriott West! My team is just thrilled with your comments. We love to take good care of our guests with our friendly services and clean, comfy rooms. Thank you for noticing...and come back soon! More

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Additional Information about St. Louis Marriott West

Address: 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
Phone Number:
Location: United States > Missouri > Saint Louis > Town and Country
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. Louis Marriott West 3.5*
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This St. Louis luxury lakefront hotel is minutes from Lambert Airport, Busch Stadium, Six Flags, the Gateway Arch, and Forest Park. The St. Louis Marriott West offers on-site dining at the newly renovated Blue Fire Grill, a contemporary fitness center, outdoor hiking trails, indoor/outdoor pools, a sauna and whirlpool. All guestrooms feature plush bedding, marble bathrooms, a large desk, and Bath & Body Works amenities. Concierge-level guestrooms include exclusive access to the Concierge Lounge. ... more   less 
Number of rooms
299

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