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St. Louis Marriott West

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660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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1 room 1 adult
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293 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed there on New Years Eve, and the hotel was dead surprisingly. Nobody at the bar even. The room itself was just fine, a tad outdated but the necessities were there. Hot tub and pool were nice. Bartender very kindly searched for and provided us with a disposable bottle opener to take to our room for some beer we bought.

Helpful?
Thank Kayla T
New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Perhaps it was just the magical alignment of the stars, but here is the story. Room heater was broken. Hotel restaurant heater broken. Finally fixed by 9pm my first evening. Next morning the pool was freezing cold. And hot tub was a Luke warm tub. And was cloudy - something wrong with their chemical mix. Then my shower was ice... More 

Helpful?
1 Thank Clark B
Dallas, Texas
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 14, 2015

We Stayed on the 8th floor that had the conceierge room. Very nice hotel, nice big room, comfy bed and pillows. Courteous staff. We stayed there while visiting our sone in school and the property is convenient to everything.

Helpful?
Thank TheRoadWarrior1
Denver, Colorado
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 6, 2015

We have stayed here a number of time and this time was the best. From the check in to the restaurant to the cleaning crew. It was great!!! Food was supreme at every meal. The front desk staff really went out of their way to help and the room was spotless. Hats off to St Louis Marriott West. Thank you!!!!!

Helpful?
Thank Rodneyc1234
Hoboken, New Jersey
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 29, 2015

If you're in the area, would recommend this hotel. Has a nice bar area and lounge to hang out in. Also has breakfast in the same place. The rooms are adequate, it's a typical marriott. Also went to the gym, nothing particularly special but has everything you need for an on the road workout. It's in an area where you... More 

Helpful?
Thank ktimmons001
East Central Indiana
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

I had to travel to St. Louis for a 3 Day weekend, and found this to be a great situation. I was a little nervous driving into rush hour, and did not know what to expect. I found this hotel to be far enough away from traffic, but close enough to get to most of the sites in less than... More 

Helpful?
1 Thank WuSongLong
Godfrey, Illinois
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 17, 2015

We have held several events at this Marriott, which is located closely off of Hwy 40 and near our campus. We work closely with the event staff and have always been very happy with their service and space. I have found that this Marriott really values our business and will always go the extra mile to make things right. We'll... More 

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Thank kellykate67
Paris, France
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 10, 2015

If there was no Marriott logo you would think - this is an unpretentious suburban hotel, well located only for those with business meetings scheduled nearby. The point that the brand is attached to this building raises expectations, and I guess that is where some disappointment might come into play. I would not stay here for leisure for sure, it... More 

Helpful?
Thank giocondinha
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear giocondinha, Thank you for your wonderfully detailed review! We are delighted you found the hotel to be clean and the staff to be friendly. Thank you for commenting about our complimentary van service and our delightful driver! I am so happy that you found him accommodating. Our hotel is full on the weekends with leisure travelers who are visiting... More 

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed November 8, 2015

We stayed here this weekend, while the hotel looked nice the service was horrible. The food in the resturant and wait staff were bad. They were rude when delive ring the food instead of placing the food on the table they told me to take my plate it's hot. Service was very slow staff was standing around talking the whole... More 

Helpful?
Thank Hockey37
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Hockey37, The property welcomes hundreds of sports teams all year, and we do provide the Team Rules at check in which are required by the Big Bear Tournament officials. We appreciate your feedback and will work with the appropriate departments for improvement. Thank you for choosing Marriott Hotels when traveling to St. Louis! We hope to welcome you back... More 

Mercer Island, Washington
Level Contributor
248 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed October 31, 2015

My first disappointment was finding the place. It is embedded in a suburban office park, with all the charm that entails. And I had to park very far away. My second was that I checked in at 11:30 to find that all food sources were closed other than granola bars and chips at the snack bar. On the plus side,... More 

Helpful?
1 Thank CWR01
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear CWR01, We are sorry to hear that your stay wasn't as expected. The property is located in an office park, yet sits on a lovely lake and wooded area, which many travelers find enjoyable. Thank you so much for pointing out how clean the hotel is and that you enjoyed the breakfast! We hope that your travels will bring... More 

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