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St. Louis Marriott West

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660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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St. Louis Marriott West
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239 reviews from our community

Traveler rating
    97
    84
    41
    12
    5
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58
48
15
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Smithfield, Rhode Island
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people at the reception desk were very helpful giving suggestions on what to do in the area. The waitress and cook at the breakfast buffet were super friendly and polite. Free wifi!!! I appreciate that they post quiet hours are after 10pm. The kids here for some event must have missed the huge poster stating this before getting on... More 

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Brandon, Manitoba, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Truly hospitality is a core value at this hotel. As every staff member I encountered cheerfully greeted me, while wanting to see if they could enhance my stay. I loved the mattress and had one of the best sleeps at a hotel I have ever had. Very clean room with large windows overlooking the river made this trip very easy... More 

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Washington, District of Columbia, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The management at the St. Louis Marriott West is exceptional and it shows in the staff who put their customers first. I spent 3 months at this Marriott and although it is an older Marriott that could use some capital investment, the management and staff make up for that with your exceptional customer service. I rate this Marriott at the... More 

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Saint Clair, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many Marriotts but this is by far the nicest. From the friendly staff (Lynn at the front desk is the best) to the rooms are all top notch. They have a nice patio along with 2.5 miles of trails for running or walking. Would definitely stay here again!

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Minneapolis, Minnesota, United States
Top Contributor
161 reviews 161 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice hotel in the St. Louis suburbs. Friendly, helpful staff. Comfortable rooms. Shuttle that will take you to places within five miles. Coffees and tea making equipment in the room. Restaurant only so so.

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1 review
3 of 5 stars Reviewed 5 weeks ago

I first stayed at this hotel 2 years ago and it was an impressive hotel, very clean and well kept in the lobby, rooms and restaurant. This visit the hotel was hosting the high school National Championship Hockey teams. There were kids running everywhere, trash cans overflowing outside the hotel, bars broken in the elevator, and what appeared to be... More 

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for taking the time to complete a review of your experience at our Marriott. First, let me apologize for the issues you encountered during your stay. As you know, what you experienced is not the norm for our hotel...we can do better! We have reviewed our staffing for the weekend and have made changes for the future, to... More 

Fort Lauderdale, Florida, United States
Top Contributor
73 reviews 73 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 18, 2015

This place is strategically located for our family visits and we will need to visit the area a lot in the coming years. Most of the staff were nice, but not all. The rooms are outdated and the bathrooms were....a big challenge. We had 4 rooms and we had a challenge getting hot water. One family member never had a... More 

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Your review of our Marriott was straightforward and appreciated. Thank you for providing me with such great feedback! I regret the issues that your family had with the hot water and yet am quite grateful that you will try us again. Thank you for your kind words about the breakfast buffet...our Chef is just finalizing some recipes for new dishes... More 

Collierville, Tennessee
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 18, 2015

This I what yo would expect from an upscale hotel. Clean large rooms and attentive staff. The gym and pool were clean. The restaurant Andy vent room service was really good. The beds are extremely comfortable.

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Suwanee, Georgia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2015

We were here for a hockey tournament. The hotel was conveniently located to dining , airport , rinks and 25 minutes to downtown sites. The hotel was clean, well appointed rooms, gym had many treadmills, Dumbbells, benches, cables, and a pool and hot tub. Pools-indoor and seperate outdoor. The staff was courteous and provided a complimentary breakfast for the hockey... More 

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2 reviews
5 of 5 stars Reviewed March 6, 2015

The Marriott West is my primary hotel for business travel in St. Louis. The staff is excellent, beginning at the front desk. Jared and Tom in the bar do a great job making sure each customer is well served. Toni in the executive lounge is outstanding, greets me every morning with a smile, and is always very willing to help... More 

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