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All 1 Town and Country hotels

St. Louis Marriott West

3.5 of 5 Motel   |   660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
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74%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
windycityfamily Chicago, IL
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183 people have reviewed this hotel

Traveler rating
    70
    63
    35
    11
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
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English first
Chicago, IL
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I've never stayed here before in all my years traveling to STL for business but we had a meeting there this time. It was a nice hotel and based on what I could tell during a morning run, there's not a lot in the immediate area besides the college. The gym wasn't all that large or had that many machines.... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for your 4-star review on TripAdvisor! We are glad that you enjoyed our updated rooms. Our Fitness Center does offer free-weights, 15 machines for cardio, and a universal work out machine for our Guests to be able to maintain their fitness routines. How nice that you were able to take advantage of the nature trail behind the property,... More

St Louis, MO
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel after a Doubletree was unable to provide us with our booked rooms. The hotel was a pleasant surprise. We were able to get a corner room, which was spacious for some Marriott hotels. The room was clean, bathroom clean, bed comfortable, a nice pool which was empty when we were there. (Pool is small and... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear ShelbyJR, Thank you for taking the time to evaluate our hotel on TripAdvisor. We appreciate your very complimentary remarks and were delighted that you were pleasantly surprised. Please come back soon to enjoy the lovely water views and great service that we provide! More

Brookfield, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in early Aug for a business meeting. Check in was speedy and the front desk person explained some things about the hotel, elevator location, pools, fitness center, where to unload and to park. The room was nice, larger that others I've stayed in and clean. The bathroom contains the shower/tub and the toilet. Just outside the bathroom... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Dianne E., Thank you for the 5-Star Review! Your commentary was very thorough and I feel it gives other travelers a really good snapshot of our Marriott. I am delighted that you enjoyed the hotel and we hope you will come back again! More

Hunter, New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I'll make this easy. Location, good, bar were all fine. My main issue was a room that had obvious issues that they had to be ignoring. Really obvious things that needed to be fixed and just weren't. I would only stay here again if I ha a business trip because I sort of wouldn't care. I wouldn't take my girlfriend... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Kurt, Thank you for taking the time to review our Marriott. I am sorry that your room was not as expected. We inspect all of our rooms daily, and when a deficiency is uncovered, we address it as we go. I am interested to learn more about what you experienced and would like to personally inspect the room you... More

Louisville, Kentucky
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here because the hotel had a special rate of $110 a night. The rooms were pleasant. They were updated and stylish, as well as a decent size. The lobby was also pleasantly decorated. Noting that, I typically avoid Marriott hotels--they are so cheap that they charge $9.95 for wifi. Other places, even absolute dives where I've stayed, realized... More

Was this review helpful? Yes 1
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Thank you for the nice comments about our lobby and guest rooms, we are delighted that you enjoyed those parts of the hotel. Our Marriott does offer complimentary wireless internet in our lobby and in our guest rooms; there is an upgrade option for a fee but many guests do prefer the complimentary option. We are in the process of... More

Woodinville, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

To describe this hotel as a color, you'd choose magnolia. Not offensive, not vibrant just nothing. The hotel is in the middle of a business park, hence why I am staying in it (convenient), the problem is that there is NOTHING around here *NO-TH-ING*. First night, I ventured out of the hotel (in part because the restaurant was closed for... More

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Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear TheEnglishOn172, I am terribly sorry that you had this experience at our hotel. Overall, it appears to me that my team did not properly engage you as they normally do. If they had, for example, we would have shown you the three-mile walking nature trail for you to explore which is mere steps away from the outdoor pool, and... More

Norman, Oklahoma
1 review
2 of 5 stars Reviewed July 24, 2014

I tried to request a two double bed room online but my request was not guaranteed. I then called the hotel and spoke to the front desk to see if I could book a room with two double beds on the phone and they said yes. I told the front desk explicitly that I have a family of four and... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Oklahoma Traveller; I am terribly sorry to read how disappointed you were with your recent stay at our Marriott. I will work with my team to determine how we can better serve our guests who need rooms with two double beds. This feedback about the King with a Pull Out resolution is very valuable, thank you! Please contact me... More

Memphis, Tennessee
1 review
2 of 5 stars Reviewed July 21, 2014

I called the day before for them to go ahead and run credit card to have rooms paid for in advance , i as told every thing was good. Drove to St Louis early next morning spent all day at Six Flags left the park at 9;30 p.m. Got to hotel and went to get our keys to the rooms,... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Dear Rhonda P., Please accept our sincere apologies for the issues you encountered! I spoke with my team at length, and they were able to provide me with some more detail. What happened to you is absolutely not the norm for our hotel, yet I can appreciate how frustrating the situation must have been for you and your family. I... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stayed at the St Louis Marriott West three years ago and then as now this hotel provides great value and service - even though I purchased through Hotwire the hotel staff honored my requests for a high floor, quiet room facing the creek and I was fortunate to get a room on the top floor, where the lounge is... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Wow, thank you so much for your excellent and thorough review of our Marriott! You are very kind to mention so many wonderful points about the hotel, the products and the services. And yes, being so close to great shopping and other attractions like Ballpark Village really do make us a smart choice for travelers. Please don't wait three years... More

Central Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2014

After a day at Six Flags and before visiting the zoo, we enjoyed our time at the Marriott West. We were celebrating our grandson's 10th birthday, so the pool was important. They have an indoor and a very nice outdoor pool, where we had pizza delivered. No breakfast included, but the buffet with omelet and waffle station was excellent. Service... More

Was this review helpful? Yes
Catherine S, General Manager at St. Louis Marriott West, responded to this review

Happy Birthday to your Grandson! We are delighted that you enjoyed such a special celebration at our hotel. Isn't it great that we are so close to the famous St. Louis Zoo? There are also many other fun attractions for kids in Forest Park. So glad you enjoyed the pool and restaurant as well...please come back to see us again... More

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Additional Information about St. Louis Marriott West

Address: 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
Phone Number:
Location: United States > Missouri > Saint Louis > Town and Country
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St. Louis Marriott West 3.5*
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This St. Louis luxury lakefront hotel is minutes from Lambert Airport, Busch Stadium, Six Flags, the Gateway Arch, and Forest Park. The St. Louis Marriott West offers on-site dining at the newly renovated Blue Fire Grill, a contemporary fitness center, outdoor hiking trails, indoor/outdoor pools, a sauna and whirlpool. All guestrooms feature plush bedding, marble bathrooms, a large desk, and Bath & Body Works amenities. Concierge-level guestrooms include exclusive access to the Concierge Lounge. ... more   less 
Number of rooms
299

Questions & Answers

Questions? Get answers from St. Louis Marriott West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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