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Americas Best Value Inn

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307 North Service Road, off Interstate 44, Sullivan, MO 63080
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Americas Best Value Inn
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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  • All months
    (12)
  • Mar-May only
    (4)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (1)
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Springfield, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

We booked this rat hole for a meeting my husband had The room was filthy. Husband was afraid to take off his shoes for fear of contracting a fungus or something worse. The linens had not been washed. There was several holes in the unpatched drywall. Smelled like musty mildew And other rank smells. The front desk staff was rude.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2015

Inexpensive, friendly staff, clean sheets and bath. Good for rest after late drive. After an eleven hour drive we needed a place to rest and refresh. Air felt good the sheets were nice. Bath was clean and staff was very nice even at 2:30 am. Suited or needs nicely.

Was this review helpful? Yes 1

Travelers are raving about these Sullivan hotels

Shelbyville, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 8, 2015

don't stay here! hairs all over shower stall, no toilet paper they say free Wi-Fi front desk came down said sorry (sometimes it wont come in) king bed was wore out just overall nasty place!! nasty nasty nasty nasty nasty nasty nasty nasty

Was this review helpful? Yes 2
Peter307, Manager at Americas Best Value Inn, responded to this review

Dear Guest, I am very upset that I am just now hearing about this. I am truly sorry for the condition of your room. It sounds to me that my desk clerk put you in a room that had yet to be cleaned. If I had known about this, I would have immediately placed you in a clean guest room.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 6, 2015 via mobile

Was the worst I have ever stayed at. Asked for an extra pillow and was told they had none and I'm pretty sure we were the only ones staying there. Their breakfast was walmart douts in a walmart container. The room stunk. I was afraid to lay on the bed. It was awful. I do NOT recommend it to anyone!... More 

Was this review helpful? Yes 1
Peter307, Manager at Americas Best Value Inn, responded to this review

Dear Tammy, I'm so sorry to hear of your experience. I want you to know I've taken steps to retrain staff in customer service and given our housekeeping staff better knowledge in cleaning the smoking rooms so as to not smell so horribly of smoke. I also would like to assure you that we change and clean our linens daily.... More 

Euless
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 29, 2014

seemingly conscientious ck in lady turned out to be a sales-pitch liar. room was noisy. next door neighbors were fighting for hours. ck in lady made excuses for them rather than making an effort to investigate. I dialed 911 multiple times to get them quiet. room was slimey dirty. carpet should be burned rather than cleaned or vacuumed. walls were... More 

Was this review helpful? Yes 1
Peter307, Front Office Manager at Americas Best Value Inn, responded to this review

Dear Norm, Thank you for your feedback regarding your visit, we welcome both positive and negative feedback in order for us to continually improve as we aim to offer the best level of service possible. We obviously failed in a key area for your stay. I like to sincerely apologize about that and to just as a reminder let you... More 

Michigan City, Indiana
1 review
1 of 5 stars Reviewed April 14, 2014

Worst stay of our whole vacation. When we arrived they had all the doors to the rooms wide open to "air them out". The room next to ours had the door boarded up. Despite the "airing" the room smelled musty, the furnishings were dated, the bed was lumpy and pillows flat. We told ourselves it was only for the night... More 

Was this review helpful? Yes 1
Peter307, Front Office Manager at Americas Best Value Inn, responded to this review

Dear Guest, Thank you for your valuable feedback. I would like to apologize for the issues encountered during your stay. I would like to thank you for taking the time to bring these matters to my attention so I can take action. I will address this issue with housekeeping. My sincerest apologizes, Linda More 

Fenton, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2014

We were in town on a funeral..we were 1 1/2 hrs from home and needed to be back early the next day so we decided to stay in town.... I of course wanted the cheapest place to stay... so we decided to stay here..we arrived around 9pm and were given a room key..when I walked in the room the smell... More 

Was this review helpful? Yes 1
Peter307, Manager at Americas Best Value Inn, responded to this review

Dear Theresa, Thank you for letting us know about your stay. I apologize for that male housekeeper! I would like you to know that he is no longer with us. I have also taken the time to reiterate to my desk clerks to ask the guest if they would like a smoking or nonsmoking room. I apologize that you were... More 

Hazelwood, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

I wanted something inexpensive for an overnight stay and this did not disappoint. Better than what I expected and the staff was very friendly and helpful. The room was clean and worth the price I paid. I would stay there again.

Was this review helpful? Yes 1
Denison, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 28, 2012

Will try to avoid this motel next trip. I stayed at a Americas Best in Effingham Illinois and it was awesome so, maybe I just expected too much. The price was fair but the room was icky. It seemed dirty. It had a table in the room and it was stick and had crumbs on in from the last visitor.... More 

Was this review helpful? Yes 1
Huntingtyon Beach, CA
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed August 1, 2011

Place was cheap but dirty and the owners were not at all friendly. Went for breakfast and the lobby smelled and milk was spilled all over one table and not cleaned up. Keep driving and do not stay here.

Was this review helpful? Yes 1
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