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All 50 Springfield hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2815 North Glenstone Avenue, Springfield, MO 65803
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Comfort Inn & Suites
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Ranked #15 of 50 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Don K Alexandria, Virginia
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201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Virginia
1 review
5 of 5 stars NEW

This is a very clean hotel with an excellent location. The staff are knowledgeable, friendly, and very cordial. They are great ambassadors for the Choice Rewards family. Rusty and Sara kudos for your five star service. Michael the General Manager is friendly, cordial, and pleasant to speak too. Tabitha is a hard worker with a passion for providing excellent food... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The customer service is awesome, Jessica was very helpful. The rooms are spacious with 42" flat screen TV's and ceiling fans. The fitness center, indoor pool and jacuzzi are very clean and well maintained. I would recommend anyone in the area stay here. I travel a lot and will definitely be staying here in the future.

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Peoria, Illinois
Top Contributor
126 reviews 126 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I did not end up actually staying at this hotel. I had a reservation that was changed and then cancelled as my travel plans changed. Somehow there was a glitch in the Choice Hotels International system and the hotel did not receive my cancellation. Upon realizing i had been charged i called the hotel. My first interaction with the man... More 

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Onawa, Ia
Top Contributor
73 reviews 73 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

We had to get off the highways as it was raining and freezing. The lady at the front desk was very nice and so helpful. I think they were in the process of updating the hotel as the hallways were a little trashy looking. Our room was nice and it was clean. I thought it a little pricy for what... More 

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Dixon, Illinois
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here on February 2, 2015. Was greeted with a smile and my sister in law and I were given a nice room at a good rate with my Choice Card and AARP discount. Room was clean and a nice size. TV worked very well too...once I figured out how to put the numbers in on the remote. Breakfast area... More 

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13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Comfort Inn & Suites in January 2015. We were in Springfield for a basketball tournament. The room was very spacious and the beds were quite comfortable. Even the sleeper sofa bed had a nice mattress that you could not feel the springs. Our 13 year old son slept on this with no complaints. The room had... More 

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New Jersey
Top Contributor
218 reviews 218 reviews
23 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 11, 2015

I had not stayed at one of these apparently since I was married. She gave me a senior rate but it was still more than what I paid the night before at a County Inns and Suites (in Columbus, OH). Also, my name came up with my old last name when I was married and my old address. She told... More 

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear jansjourneys, Thank you for submitting your review of Comfort Inn & Suites here on Trip Advisor. As a Top Contributor we respect your commitment in sharing your experiences with other travelers. Please allow me to apologize for not meeting all of your expectations. We strive to make each guest's visit as seamless as possible and you have shed some... More 

Lawson, Missouri
2 reviews
5 of 5 stars Reviewed December 30, 2014

Comfortable room and bed at a reasonable rate. Easy access from I-44 and efficient personnel at the desk. Nice pool/whirlpool area. Breakfast was fair with longer hours than most chain hotels on weekdays.

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Michael_Coffman, Manager at Comfort Inn & Suites, responded to this review

Dear Diana L, We all want to thank you here at Comfort Inn & Suites for taking the time to share your experience! It is always reassuring to receive such positive feedback. It helps us know that we are on the right track in our quest to provide a superior experience for all of our valued guests. Your review touched... More 

Gurnee, Illinois
Top Contributor
114 reviews 114 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 4, 2014

We've stayed a couple places around the area, and this year decided to stay on the north side. Access to this hotel is very easy off I-44. Getting out is a little more painful (it's on a frontage road, and in the morning, the traffic backs up something fierce.) Check in was quick and pleasant - apparently they are renovating... More 

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear PinkFloydActuary, Thank you so much for taking time from your day to review us here on TripAdvisor. We notice that you are a "Top Contributor" on this site and are glad that you gave us such a great review! We have been consistently hearing great feedback with regards to our brand new rooms and public areas. Thank you again... More 

Nelson Bay, New South Wales, Australia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 19, 2014

Our difficulties began with making a reservation. We were on the road and searching for a place to stay the night (my husband is a Choices Privileges member so we try to pick Comfort Inns) and I found this hotel. It looked as though there might be only one king bed room left so I called the reservations number to... More 

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Robin W, First, thank you for sharing your review. In a competitive industry like hospitality, it is important to receive feedback whether it be positive or negative. Please allow me to apologize that we did not surpass your expectations. It saddens us to see that you left feeling disappointed as we continually strive to provide each of our guests... More 

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Additional Information about Comfort Inn & Suites

Address: 2815 North Glenstone Avenue, Springfield, MO 65803
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
Hotel Style:
#4 Business Hotel in Springfield
#16 Family Hotel in Springfield

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