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All 51 Springfield hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2815 North Glenstone Ave, Springfield, MO 65803
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Ranked #14 of 51 Hotels in Springfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Robin W Nelson Bay, New South Wales, Australia
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192 reviews from our community

Traveler rating
    121
    43
    16
    9
    3
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44
43
16
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nelson Bay, New South Wales, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our difficulties began with making a reservation. We were on the road and searching for a place to stay the night (my husband is a Choices Privileges member so we try to pick Comfort Inns) and I found this hotel. It looked as though there might be only one king bed room left so I called the reservations number to... More

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Golden Eagle, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late at night - an easy to find hotel. Although the lobby was under renovation, check-in was quick and the price was right. Our room was clean with everything in working condition except for the room darkening draperies. Despite my best efforts, I could not get the draperies to close completely - annoying but too tired to even... More

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AV
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Right off of I-44, very easy access. Lobby/office area was undergoing renovation on our arrival. Check in was quick and efficient. Room was clean and very quiet, accept for the HVAC unit developed a squeaky fan about halfway through the night, I had to turn it off so I could sleep. Free WIFI, but it took a 15 minute phone... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Andy M, Thank you for taking a moment to share your experience with us here on TripAdvisor. We very much appreciate your feedback. We additionally appreciate your comments regarding the cleanliness and ease of access of our property. Please allow me to apologize for your experience with our complimentary high-speed WIFI. We understand the importance of staying up on... More

Cape Girardeau, Missouri
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here the past couple nights. It was an enjoyable stay with a very clean and newly remodeled room. The front desk staff was also very accommodating. It was surrounded by restaurants and shopping centers as well. We will definitely consider staying there again when we are in the area.

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear nikkic23, We are so glad that you enjoyed your time and stay with us here at Comfort Inn & Suites! It was a complete pleasure to host you for a couple of days. We appreciate your kind words and thank you for mentioning our new fully renovated guest rooms and the cleanliness of our premises. We strive diligently to... More

Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed October 7, 2014

always affordable, super helpful,great staff..Nicci Dunn, the weekend manager was awesome! we stay with our soccer team every time we come to town and the breakfasts are hearty and the pool is good.very fairly priced.

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Sean H, Thank you for sharing your experience! We are pleased to hear of your satisfaction year over year. Take care and we will see you next year! Good luck in future tournaments. Regards, Michael Coffman General Manager 417-869-8246 ext. 103 More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 4, 2014

First, a young capable couple, were given a handicapped room. The door was near impossible to open even manually due to a broken automatic door opener. They didn't disclose this was an issue and when we questioned they informed us there was no remote. Later, the bathroom sink leaked and got our things wet, the shower curtain was so long... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Kasi P, Thank you for taking a moment to review us here on TripAdvisor. Though your remarks are humbling, we welcome any and all feedback in our continuing efforts to provide an exceptional experience to all of our valued guests. Please allow me to apologize on behalf of myself and our staff that we failed to meet your expectations.... More

Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

This hotel is undergoing renovations so it is in a bit of disarray. We were pleasantly surprised after we got to our room to get a call from the desk to make sure all was ok in our room. Our room was very nice - clean, nicely configured so we could relax and watch TV... That is when it had... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Sue E, We want to thank you for staying with us on your recent trip to Springfield. Though we made every effort to minimize the impact of our renovations on our guest's experience, we understand that we were not 100% successful. Please allow me to apologize for the inconveniences that you mentioned. I hope that you will give us... More

Torrance, CA
Top Contributor
114 reviews 114 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 24, 2014

Although the staff was polite and helpful, I can't imagine what the room designer or decorator were thinking. The place is being remodeled/upgraded, but both our rooms (we stayed there at the beginning and the end of our vacation) only had one mirror, no towel rack in the bathroom, no exhaust fan in the bathroom, one room had the sink... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Thank you kindly for taking a moment to review us on TripAdvisor. We appreciate your comments and are glad that you chose to stay with us going and coming on your recent trip. I am additionally pleased to hear that our staff was so helpful and polite. Our focus on providing great customer service is always at the forefront of... More

Little Rock, Arkansas
Top Contributor
54 reviews 54 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 22, 2014

Even though the lobby was being renovated, it did not interfere with anything except that the breakfast was on the floor below. The beds were incredibly comfortable, the room clean, and the staff was great. Thanks! Excellent stay.

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Elise B, We want to thank you for staying with us on your way through Springfield. We also want to give you a shout out expressing our gratitude for leaving your comments here on TripAdvisor. We have striven to minimize the impact of our enhancements on our guests and your words give us hope that we have been successful... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 15, 2014

Nice convenient place amongst a gauntlet of highway hotels. All rooms being renovated, so very nice and new smelling. Outside is typical looking, but rest of place is all being upgraded. IF they keep prices the same it will be best bargain along that strip. Will certainly stay there again. Close to lots of restaurants and 10 minutes from MSU.

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Additional Information about Comfort Inn & Suites

Address: 2815 North Glenstone Ave, Springfield, MO 65803
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
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Also Known As:
Comfort Hotel Springfield
Comfort Inn And Suites
Comfort Inn Springfield
Springfield Comfort Inn

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