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All 50 Springfield hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2815 North Glenstone Ave, Springfield, MO 65803
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Comfort Inn & Suites
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Ranked #15 of 50 Hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
jansjourneys New Jersey
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195 reviews from our community

Traveler rating
    122
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    16
    9
    3
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45
43
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Top Contributor
212 reviews 212 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had not stayed at one of these apparently since I was married. She gave me a senior rate but it was still more than what I paid the night before at a County Inns and Suites (in Columbus, OH). Also, my name came up with my old last name when I was married and my old address. She told... More 

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear jansjourneys, Thank you for submitting your review of Comfort Inn & Suites here on Trip Advisor. As a Top Contributor we respect your commitment in sharing your experiences with other travelers. Please allow me to apologize for not meeting all of your expectations. We strive to make each guest's visit as seamless as possible and you have shed some... More 

Lawson, Missouri
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Comfortable room and bed at a reasonable rate. Easy access from I-44 and efficient personnel at the desk. Nice pool/whirlpool area. Breakfast was fair with longer hours than most chain hotels on weekdays.

Was this review helpful? Yes
Michael_Coffman, Manager at Comfort Inn & Suites, responded to this review

Dear Diana L, We all want to thank you here at Comfort Inn & Suites for taking the time to share your experience! It is always reassuring to receive such positive feedback. It helps us know that we are on the right track in our quest to provide a superior experience for all of our valued guests. Your review touched... More 

Gurnee, Illinois
Top Contributor
114 reviews 114 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 4, 2014

We've stayed a couple places around the area, and this year decided to stay on the north side. Access to this hotel is very easy off I-44. Getting out is a little more painful (it's on a frontage road, and in the morning, the traffic backs up something fierce.) Check in was quick and pleasant - apparently they are renovating... More 

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear PinkFloydActuary, Thank you so much for taking time from your day to review us here on TripAdvisor. We notice that you are a "Top Contributor" on this site and are glad that you gave us such a great review! We have been consistently hearing great feedback with regards to our brand new rooms and public areas. Thank you again... More 

Nelson Bay, New South Wales, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 19, 2014

Our difficulties began with making a reservation. We were on the road and searching for a place to stay the night (my husband is a Choices Privileges member so we try to pick Comfort Inns) and I found this hotel. It looked as though there might be only one king bed room left so I called the reservations number to... More 

Was this review helpful? Yes 1
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Robin W, First, thank you for sharing your review. In a competitive industry like hospitality, it is important to receive feedback whether it be positive or negative. Please allow me to apologize that we did not surpass your expectations. It saddens us to see that you left feeling disappointed as we continually strive to provide each of our guests... More 

Golden Eagle, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 10, 2014

We arrived late at night - an easy to find hotel. Although the lobby was under renovation, check-in was quick and the price was right. Our room was clean with everything in working condition except for the room darkening draperies. Despite my best efforts, I could not get the draperies to close completely - annoying but too tired to even... More 

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Kelly M, Thank you so much for the quick review. We have been that "easy stop" to travelers on I-44 for a while now! It was a pleasure serving you while here with us. We are pleased that you enjoyed your stay and we look forward to having you in the future. Happy New Year! Best Regards, Michael Coffman... More 

AV
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 22, 2014

Right off of I-44, very easy access. Lobby/office area was undergoing renovation on our arrival. Check in was quick and efficient. Room was clean and very quiet, accept for the HVAC unit developed a squeaky fan about halfway through the night, I had to turn it off so I could sleep. Free WIFI, but it took a 15 minute phone... More 

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Andy M, Thank you for taking a moment to share your experience with us here on TripAdvisor. We very much appreciate your feedback. We additionally appreciate your comments regarding the cleanliness and ease of access of our property. Please allow me to apologize for your experience with our complimentary high-speed WIFI. We understand the importance of staying up on... More 

Cape Girardeau, Missouri
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed here the past couple nights. It was an enjoyable stay with a very clean and newly remodeled room. The front desk staff was also very accommodating. It was surrounded by restaurants and shopping centers as well. We will definitely consider staying there again when we are in the area.

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear nikkic23, We are so glad that you enjoyed your time and stay with us here at Comfort Inn & Suites! It was a complete pleasure to host you for a couple of days. We appreciate your kind words and thank you for mentioning our new fully renovated guest rooms and the cleanliness of our premises. We strive diligently to... More 

Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed October 7, 2014

always affordable, super helpful,great staff..Nicci Dunn, the weekend manager was awesome! we stay with our soccer team every time we come to town and the breakfasts are hearty and the pool is good.very fairly priced.

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Sean H, Thank you for sharing your experience! We are pleased to hear of your satisfaction year over year. Take care and we will see you next year! Good luck in future tournaments. Regards, Michael Coffman General Manager 417-869-8246 ext. 103 More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 4, 2014

First, a young capable couple, were given a handicapped room. The door was near impossible to open even manually due to a broken automatic door opener. They didn't disclose this was an issue and when we questioned they informed us there was no remote. Later, the bathroom sink leaked and got our things wet, the shower curtain was so long... More 

Was this review helpful? Yes 1
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Kasi P, Thank you for taking a moment to review us here on TripAdvisor. Though your remarks are humbling, we welcome any and all feedback in our continuing efforts to provide an exceptional experience to all of our valued guests. Please allow me to apologize on behalf of myself and our staff that we failed to meet your expectations.... More 

Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

This hotel is undergoing renovations so it is in a bit of disarray. We were pleasantly surprised after we got to our room to get a call from the desk to make sure all was ok in our room. Our room was very nice - clean, nicely configured so we could relax and watch TV... That is when it had... More 

Was this review helpful? Yes
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Sue E, We want to thank you for staying with us on your recent trip to Springfield. Though we made every effort to minimize the impact of our renovations on our guest's experience, we understand that we were not 100% successful. Please allow me to apologize for the inconveniences that you mentioned. I hope that you will give us... More 

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Additional Information about Comfort Inn & Suites

Address: 2815 North Glenstone Ave, Springfield, MO 65803
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
Hotel Style:
#5 Business Hotel in Springfield
#13 Family Hotel in Springfield

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