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All 49 Springfield hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2815 North Glenstone Ave, Springfield, MO 65803
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87%
Ranked #11 of 49 hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Randy L P Cincinnati
  • Overview
  • Reviews (176)
  • Photos (27)
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  • Room tips (26)
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176 people have reviewed this hotel

Traveler rating
    116
    36
    13
    8
    3
See reviews for
40
36
15
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cincinnati
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I found this property thru Trip Adviser, as I had never been to the Springfield area before. The reviews were key to me. As such, I was not disappointed. The check in was smooth and the front desk lady super friendly and accommodating (every pun intended). I asked to switch rooms due to a slight odor - no problem -... More

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Fredericksburg, Virginia
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

From the motorcycles parking in the only handicapped accessible entrance, to the manual doors that require hand to door and luggage for too small an opening the list goes on for the multiple failures of this chain. Here's some more. Smell was awful, and this was on the first floor near the check in desk. Whether to cover up the... More

Was this review helpful? Yes 1
Florence, CO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

I stayed here with my Sister-In-Law and eleven year old niece last week on a girl's overnighter. The rooms were spacious and comfortable and the beds were so comfortable I didn't want to get out of mine the next day:) We stayed on the first floor midway between the breakfast area and the pool and were pleasantly surprised at how... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear R G, Thank you for taking the time to review us on TripAdvisor! On behalf of my team, it was a complete pleasure to host your "girl's overnighter!" The experience that you related is the exact type of guest experience for which we hope and strive so diligently to provide. It is through feedback like yours that assists us... More

Contributor
19 reviews 19 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed here for one night in July 2013 with a family member as we traveled across the country on a moving trip. Check-in was uneventful and the rate I was billed was true to the rate in my reservation. At the time, the hotel seemed a little tired but I believe it has been or is in the process... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Hello MerryGoWorld, It is so great that you remembered us almost a year after your stay! I hope that the move was successful and you all are safe and in good health. I want to take this opportunity to thank you for your in-depth review. You touched on almost everything; the cleanliness, convenience, accuracy, and great staff service. I am... More

Senior Contributor
34 reviews 34 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

This was being renovated when we stayed and is closer to the highway than I prefer, but we wanted to give it a try. Staff was 5-Stars, but premises were three. Maybe will try it again after their construction work is done. (The manager called shortly after we checked in to confirm all was well, a very nice touch. And... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear ChDP, Thank you for taking time from your schedule to review us on TripAdvisor. I sincerely appreciate your remarks regarding a "5-Star" staff. We pride ourselves on making you feel right at home when you are staying with us! I also appreciate your feedback regarding our premises. We are making every effort during this time of transition and enhancement... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

I stay at this motel often i have to say i am very pleased with the increadible service u receive and u can always count on a smiling face when walking in the door! I will trutly miss Tony and hes why i started staying here...Kind, friendly, and knows his job and hes training Lechunda to continue to take care... More

Was this review helpful? Yes 1
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear Tina B, Thank you for reviewing us on TripAdvisor! I really appreciate your kind words. It pleases me to hear that you have had such great experiences over the past few years. We hope to continue to provide you with that great service and the fresh and comfortable accommodations that you have come to know and love. Kindest regards,... More

Toronto
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2014

"We stay at Comfort Suites frequently but this Inn is in need of remodeling. The rooms are very tired but the rate is the same as new Comfort Suites. There was also a charge posted on our bill for "Safe Warranty" of $1.00. The charge is removed if you ask about it but I am sure some people fail to... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear LoftyVictoria, Thank you for taking the time to review us on Trip Advisor. We appreciate your feedback as am always looking for ways to improve our guests' overall experience. On behalf of my team I want to apologize that we failed to meet your expectations. Our committment to satisfaction guarantee is something in which we pride ourselves and, therefore,... More

Harrison, Arkansas
1 review
5 of 5 stars Reviewed April 6, 2014 via mobile

Our stay here was very nice. The staff were helpful and very friendly. Rooms were very clean and bed slept like a dream. Breakfast was great and the indoor pool and hottub was wonderful.One of the unique things of this hotel were the murals in the lobby and the pool area. I recommend this hotel to anyone looking to stay... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear derektennison, Happy Anniversary! We are honored that you chose to spend your anniversary here at Comfort Inn & Suites - Springfield, Missouri. We are additionally excited that we met all of your expectations. This is something that we diligently strive to achieve. We want to thank you for such a positive and honest review. We appreciate all of the... More

Saint James, Missouri, USA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

We booked the room so we could attend the RV Show at the fair grounds. The hotel and staff both great. The pool area was wonderful, clean pool was a little chilly. But the hot tub was nice. Our room was very clean, I love the fact that when you put something in the fridge it was already cool. I... More

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Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear kimberbi, We are so glad that you stayed with us while visiting the RV show at the Ozarks Empire Fairgrounds. It is great that we are so conveniently located close to the venue. Thank you for the kind words regarding your accommodation and guest service experience. We pride ourselves on creating an atmosphere where you can feel that you... More

Broken Arrow, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

Tony greeted me upon my arrival and recognized and commented on my Choice Privileges status. I rewarded him with a points card. He was great! I showed up with co-workers on a job in town, and Tony was just as friendly with all of us. I received a call every evening to see if everything with the room was satisfactory.... More

Was this review helpful? Yes 1
Michael_Coffman, General Manager at Comfort Inn & Suites, responded to this review

Dear kfletch53, Thank you for reviewing us on Trip Advisor. More importantly, thank you for your loyalty to Comfort Inn & Suites - Springfield, Missouri! We enjoy having you when you are in Springfield. It pleases me to know that you had such a great experience with us and the feedback helps us to guage how well we are meeting... More

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Additional Information about Comfort Inn & Suites

Address: 2815 North Glenstone Ave, Springfield, MO 65803
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Hotel Springfield
Comfort Inn And Suites
Comfort Inn Springfield
Springfield Comfort Inn

27 photos of this hotel

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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Springfield #13 Family Hotel in Springfield #16 Romantic Hotel in Springfield
Hotel Class
Number of rooms
78

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