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All 49 Springfield hotels

Arbor Suites Medical Mile

2.0 of 5 Hotel   |   1260 E. Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
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Arbor Suites Medical Mile
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77%
Ranked #22 of 49 hotels in Springfield
A recent review
3 of 5 stars reviewed 2 weeks ago
msmmclark Missouri
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  • Reviews (122)
  • Photos (8)
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  • Room tips (26)
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122 people have reviewed this hotel

Traveler rating
    64
    29
    14
    6
    9
See reviews for
56
24
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Missouri
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although we weren't sure what to expect since hadn't noticed this hotel on other visits to area. It was on special for date we needed for 1 night stay, so decided to give a try. We were very pleased with the basic accommodations. It fit our needs of cleanliness, friendly staff and space. The room was large with very soft... More

Was this review helpful? Yes 1
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

msmmclark, Thank you for taking the time to tell me about your stay. I am very pleased to read that you enjoyed your stay. We are tucked away back here, sometimes missed. We strive for 100% guest satisfaction. I hope that the next time you are in our area you will stay with us again! Thanks, Tiffiany More

Fort Smith, Arkansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This has become my home away from home! The Hotel Manager Tiffiany goes out of her way to make sure the guest are satisfied. She remember guests preferences and makes sure they are met (when possible) on the next visit. Tiffiany should teach a "HOSPITALITY 101" class! She is very clean and makes sure the rooms are cleans, even when... More

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Robin, Thank you for taking the time to write a review! Girlinda and I want to thank you for mentioning the hard work we do. We all work as a team to ensure each guest has a good stay. Thank you for making our hotel your home away from home. It is always a joy to see return guests. As... More

Cookeville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great value for the room. Lots of room and good location for everything. Breakfast was good too and the hotel was not very crowded when we were there. As with most all hotels we stay at we find it more comfortable to bring our own sleeping pillows and a bath towel from home. Would recommend this hotel to everyone

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Robert J, Thank you for taking the time to write a review about your recent stay with us. I am happy to hear that you enjoyed your stay! My staff and I strive for 100% guest satisfaction. I hope when you and your family are in the area again you will stay with us again. Thanks, Tiffiany More

Shoeburyness
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 25, 2014

Stayed here on way to Branson Missouri. Comfortable, clean room, quiet with good basic breakfast. Watch out however as one of the steps up to the second floor was loose and could have been potentially dangerous. The small pool was good. Good value for money

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

James H. Thank you for taking the time to write a review about your stay with us! I am glad that you enjoyed it. I want to mention that the maintenance man, Joe, and I have taken a look at the stairs and have corrected the problem. It is important to us that each guest have a safe and comfortable... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 16, 2014

We have stayed at Arbor Suites 2 or 3 times a year for the past 3 years. Always a nice ,clean, reasonable priced room. This past weekend changed our opinion. It seems you have permanent guests.,Door open all the time, 5-6 people laying around room. We were approached this morning in the parking lot by a man wanting to bum... More

Was this review helpful? Yes 3
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Robert W, Thank you for taking the time to write a review for your most recent stay with us. I want to apologize for the unsettling occurrence in your stay with us. I want to assure you and future guests that we are in a safe area and that we are a safe hotel. We had several rooms here this... More

2 reviews
4 of 5 stars Reviewed June 14, 2014

We enjoyed our stay and the accommodations in our handicapped suite were perfect. The ability to cook out meals was great. We appreciated having our room on the first floor was a plus. The convenience of being able to share the gazebo was so handy.

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Peg K, Thank you very much for taking the time to write a review about your recent stay. I am happy to hear that everything with your room and stay was good! I love that we are able to offer the BBQ grill to our guests! It is a wonderful amenity. I hope that you choose to stay with us... More

Durand, Michigan
Top Contributor
70 reviews 70 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 30, 2014

could not beat the price - used a coupon from the Welcome Center and paid less than $60 for a mini suite. Free laundry - good breakfast. nice and clean. sure couldn't beat it, would definitely stay again.

Was this review helpful? Yes
Buffalo, Missouri
1 review
4 of 5 stars Reviewed April 24, 2014

My family and I are staying here at Arbor Suites while my mother is in Cox hospital. The staff has been very accommodating to my family and I. They are wonderful! The room is very spacious. Plenty of room for the five of us in one room. The housekeeping staff has taken very good care of us. Leaving plenty of... More

Was this review helpful? Yes
Missouri
Top Contributor
89 reviews 89 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 30, 2014

This is the second time I've stayed at this location with my daughter. The room is large, with two queen-sized beds, sofa bed, desk and office chair, refrigerator, microwave and coffee maker. The TV, though large, was NOT a flat-screen. The bathroom was roomy and well-equipped. However, the towels were NOT bath towels and rather skimpy. A large person would... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2014

We stayed here because it was cheap and close to family. We were disappointed. The bath tub faucet and kitchenette faucet both leaked terribly. The towel rack by the sink wouldn't stay on the wall. There were no dishes, silverware, plates, etc in the kitchenette. The beds were very small (double size). I was just thankful that we aren't big... More

Was this review helpful? Yes 1
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Dear momshir, To begin I want to Thank You for taking the time to leave a review about your stay at Arbor Suites Medical Mile. I am truly disappointed to find that your stay with us was a negative experience. Whilst an apology will not change this I want to extend my very sincerest apologies. My staff and I strive... More

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Additional Information about Arbor Suites Medical Mile

Address: 1260 E. Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arbor Suites Medical Mile 2*
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield

8 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Springfield #19 Family Hotel in Springfield
Hotel Class
Number of rooms
49

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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