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All 49 Springfield hotels

Arbor Suites Medical Mile

2.0 of 5 Hotel   |   1260 E. Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
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Arbor Suites Medical Mile
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78%
Ranked #23 of 49 hotels in Springfield
A recent review
4 of 5 stars reviewed 4 weeks ago
James H Shoeburyness
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  • Reviews (119)
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119 people have reviewed this hotel

Traveler rating
    63
    28
    13
    6
    9
See reviews for
56
23
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Shoeburyness
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here on way to Branson Missouri. Comfortable, clean room, quiet with good basic breakfast. Watch out however as one of the steps up to the second floor was loose and could have been potentially dangerous. The small pool was good. Good value for money

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

James H. Thank you for taking the time to write a review about your stay with us! I am glad that you enjoyed it. I want to mention that the maintenance man, Joe, and I have taken a look at the stairs and have corrected the problem. It is important to us that each guest have a safe and comfortable... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 16, 2014

We have stayed at Arbor Suites 2 or 3 times a year for the past 3 years. Always a nice ,clean, reasonable priced room. This past weekend changed our opinion. It seems you have permanent guests.,Door open all the time, 5-6 people laying around room. We were approached this morning in the parking lot by a man wanting to bum... More

Was this review helpful? Yes 3
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Robert W, Thank you for taking the time to write a review for your most recent stay with us. I want to apologize for the unsettling occurrence in your stay with us. I want to assure you and future guests that we are in a safe area and that we are a safe hotel. We had several rooms here this... More

2 reviews
4 of 5 stars Reviewed June 14, 2014

We enjoyed our stay and the accommodations in our handicapped suite were perfect. The ability to cook out meals was great. We appreciated having our room on the first floor was a plus. The convenience of being able to share the gazebo was so handy.

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Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Peg K, Thank you very much for taking the time to write a review about your recent stay. I am happy to hear that everything with your room and stay was good! I love that we are able to offer the BBQ grill to our guests! It is a wonderful amenity. I hope that you choose to stay with us... More

Durand, Michigan
Top Contributor
70 reviews 70 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 30, 2014

could not beat the price - used a coupon from the Welcome Center and paid less than $60 for a mini suite. Free laundry - good breakfast. nice and clean. sure couldn't beat it, would definitely stay again.

Was this review helpful? Yes
Buffalo, Missouri
1 review
4 of 5 stars Reviewed April 24, 2014

My family and I are staying here at Arbor Suites while my mother is in Cox hospital. The staff has been very accommodating to my family and I. They are wonderful! The room is very spacious. Plenty of room for the five of us in one room. The housekeeping staff has taken very good care of us. Leaving plenty of... More

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Missouri
Top Contributor
89 reviews 89 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 30, 2014

This is the second time I've stayed at this location with my daughter. The room is large, with two queen-sized beds, sofa bed, desk and office chair, refrigerator, microwave and coffee maker. The TV, though large, was NOT a flat-screen. The bathroom was roomy and well-equipped. However, the towels were NOT bath towels and rather skimpy. A large person would... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2014

We stayed here because it was cheap and close to family. We were disappointed. The bath tub faucet and kitchenette faucet both leaked terribly. The towel rack by the sink wouldn't stay on the wall. There were no dishes, silverware, plates, etc in the kitchenette. The beds were very small (double size). I was just thankful that we aren't big... More

Was this review helpful? Yes 1
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Dear momshir, To begin I want to Thank You for taking the time to leave a review about your stay at Arbor Suites Medical Mile. I am truly disappointed to find that your stay with us was a negative experience. Whilst an apology will not change this I want to extend my very sincerest apologies. My staff and I strive... More

Saint Charles, Missouri
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 26, 2013

Arrived Thanksgiving day (11-28-13) and even though I booked through the hotel website, they had our reservation wrong upon arrival. I had requested a double double deluxe with kitchenette and that is not what they had in the computer. SOOOO glad I had my confirmation with me. Stayed in room 203 on the second floor. Cigarette butts all over the... More

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

lovethebahamas2013: Thank you for taking the time to review your stay at Arbor Suites Medical Mile. I am very sorry that your stay was not up to your expectations! We strive to make each guests stay enjoyable. I have discussed the problems you experienced with my staff to ensure this does not happen again. I would like to talk with... More

EL RENO
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 2, 2013

We were very pleased with our stay. The room was clean and spacious. The customer service at the front desk was very friendly and check-in went smoothly. Absolutely no complaints and will definitely stay again.

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Douglas, Thank you for taking the time to let us know we did a good job! I will be sure to let my staff know!! We look forward to seeing you again soon! Safe travels! More

Corpus Christi, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 2, 2013

We have stayed at Arbor Suites several times, usually for 10-12 nights each visit. We were born & went to school in Springfield, but moved away 22 years ago. Our parents are 90 and 91 and in declining health and many friends in Springfield to visit. It so great to have such a wonderful and friendly hotel to stay. The... More

Was this review helpful? Yes
Tiffiany C, Manager at Arbor Suites Medical Mile, responded to this review

Sparkletravis, Thank you for the wonderful things you had to say! It is a pleasure to have you and your husband stay with us. I will be sure to pass on you kind words to my staff! We look forward to seeing you again! More

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Additional Information about Arbor Suites Medical Mile

Address: 1260 E. Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arbor Suites Medical Mile 2*
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield

8 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#4 Best Value Hotel in Springfield #18 Family Hotel in Springfield
Hotel Class
Number of rooms
49

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