We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Springfield - South

2.0 of 5
Hotel website
Hotel deals
1333 E. Kingsley St., Springfield, MO 65804
Special Offer
SAVE 15% TODAY!
Extended Stay America - Springfield - South
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #44 of 50 Hotels in Springfield
A recent review
4 of 5 stars reviewed 5 weeks ago
Overdoesit Peru, Indiana
Add Photo Write a Review

42 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    5
    10
    11
    7
    9
See reviews for
12
9
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (11)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (5)
All months
Peru, Indiana
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Customer service has the most opportunity to shine brightest when things are not exactly as planned. The first room we were assigned had clearly not been cleaned. Things happen, miscommunication, one staff member having a less than good day or whatever. When this happens truly great customer service responds. This is what happened for our stay. Patrick seamlessly moved us... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay in our hotel. I am sorry to hear about the issues at check-in; however, I am happy to hear that our staff seamlessly moved you to a room that was satisfactory and that all of your needs were met. Thank you again for sharing your... More 

Joplin, Missouri
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed May 18, 2015

We booked this via Hotwire thru the "Hot Rate" deal, so we didn't know what we were getting. The deal said a 2 star hotel in south Springfield. We only needed a place to sleep and weren't going to be in the room for more than 12 hours, so we took the deal. The location is great - just off... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

The staff was nice. They went out of their way to accommodate us. Some of the other guests decided to smoke Marijuana in their room though cause it reaked of pot in the hallway. Other than that it was a good visit.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff; however, we apologize that other guests in the hotel were able to negatively impact your stay. To ensure that a situation like yours doesn't happen again, our team is conducting several walks of the property each night. I am... More 

Indianapolis
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

This was a place to rest as I had received some tough news while working on the road. Halston, the front desk person helped me to get a good night's rest & sleep. Very comfortable and not too far from the freeway and eating establishments.

Was this review helpful? Yes 1
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2014

Rooms are not cleaned even for long stay residents. A resident was complaining of not having room cleaned in three weeks! I had to beg to get regular cleaning. The hotel is very dirty, with a dirty carpet at the lobby, hallways are never vacuumed, carpets are worn out, and the only thing good is the exterior paint. Do not... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Springfield - South, responded to this review

I appreciate you bringing your experience to our attention. The situation you described concerning the cleanliness of your room and common areas is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have addressed these issues with your room with my housekeeping and maintenance staff to ensure your experience is... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 11, 2014

This place is very scary. Pictures bot what it showed on website. Upon arriving within minutes I knew it was going to be bad. No cleabing service unless you stay 8 days or more. I even seen the desk clerk hand a customer their bed linens over the counter. Luckily found a reservation somewhere else that felt safe.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Springfield - South, responded to this review

Missy - Thank you for taking the time to write a review of our hotel. I apologize that you did not feel comfortable during your stay with us. I will be reviewing your comments with our staff to ensure these issues do not continue in the future. Thank you again for your feedback. We hope that you will stay at... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 9, 2014

We stayed for 11 days. NOT ONCE, was our room cleaned! We had to hunt down THE GROUCHIEST MAID EVER (who appeared to be on drugs) everyday for towels & toilet tissue. Our bathroom sink wouldn't drain! We gave up asking them to fix it after 3 times!

Was this review helpful? Yes 1
Shawnee, Kansas
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

stayed here several days / was clean / friendly staff / my only complaint is it needs a smoking area away from the front entrance / has kitchen / good tv / fridge / the towels could use some fabric softner /but the stay was pleasant

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Springfield - South, responded to this review

Jerry - Thank you for taking the time to write a review of your stay. We are sorry to hear about the inconvenience you experienced regarding the smoking area; however we are glad that you enjoyed your clean room and our friendly staff. In response to your feedback, we will look into creating a smoking area away from our entrance.... More 

Saint Louis, Missouri
Top Contributor
112 reviews 112 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed August 17, 2014

Stayed here for several weeks for business. The staff was nice and took care of a couple things for me, but the hotel itself leaves something to be desired. Half of the stuff in the kitchen area didn't work and a lot of stuff was missing. They tried to put me on the third floor and as I got off... More 

Was this review helpful? Yes
Derby, Kansas
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed July 17, 2014

Room was clean, great location, within walking distance to restaurants. No frills and bring your own shampoo but for the price, it was a clean a comfortable bed. Hair dryer didn't work but I had brought my own, remote was missing, but they replaced it. Room was freezing when we went in and never did warm up....some like that, i... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay