We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arbor Suites At The Mall

1550 E. Raynell Place, Springfield, MO 65804
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Arbor Suites At The Mall
Professional photos View all
Browse nearby
Arbor Suites At The Mall
Add Photo Write a Review

68 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    21
    26
    5
    8
    8
See reviews for
36
11
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (12)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (2)
All months
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed for 4 days and did not enjoy the experience. Their housekeeping is a joke. Never made the beds just threw covers up. Never vacuumed the whole time. The only good part wad the swimming pool. Will never stay there again.

Was this review helpful? Yes
Georgetown, Kentucky
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel during our vacation and had a wonderful time! The room was clean and spacious, with a full kitchen. Loved the pool, spa, and bbq grills! The staff was very friendly and helpful. This is a great place to just relax and unwind! They even have a good hot breakfast!

Was this review helpful? Yes
Grain Valley, Missouri
4 of 5 stars Reviewed 1 week ago

We stayed here with the grand kids, the suites are large so the kids were not on top of each other and had room to play without bothering anyone else. They loved being able to swim every day. The full size appliances made it even more affordable because we weren't forced to go out to eat for every meal. The... More 

Was this review helpful? Yes
Poplar Bluff, Missouri
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been staying here for years. The Good location and amenities (pool, jacuzzi, hot breakfast, bbq grills, pet friendly). The Bad rooms are starting to show their age. The ugly as is usually the case once the property starts to decline the cleaning of the rooms suffers.

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

DewayneS, Thank you for the review on trip advisor and thank you for coming back to us year after year. I would like to apologize for not meeting your expectations, there is never an excuse for the cleanliness of the rooms not being 100%, we have been doing some upgrades to the property and hope you will continue staying with... More 

oak grove
1 review
4 of 5 stars Reviewed 2 weeks ago

My family and I love staying here when we are in town. All the trees help you to forget your actually in town and some of the rooms are big enough my kids aren't in each others pockets which is an added bonus

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

nadmanoakgrove, Thank you for taking the time to review our property on trip advisor. We are pleased that you and your family keep coming back to the Arbor Suites and look forward to your next visit. We hope that all of your visits meet your expectations. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here on a business trip recently and I absolutely loved my stay here. The rooms are very nice and clean and the staff is amazing they were very friendly. I am looking forward to staying here again in the future

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

Thank you MissStanley9188, We are happy that your stay was what you were expecting and hope that your business brings you back this way soon, our staff takes pride in providing a home away from home feeling for all of our guests and i am happy to hear that we have hit our mark. We look forward to your return. More 

Shreveport, Louisiana
1 review
4 of 5 stars Reviewed 3 weeks ago

everything about this place feels like home. all the way down to the southern hospitality, everyone was soo friendly, rooms were nice, great location. i will definitely be visiting again soon! ask for vickie, i couldnt be more pleased with how she went out of her way to help us!

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

joshB, thank you so much for the nice review on trip advisor! We are so pleased that you and your family enjoyed your stay with us and are looking forward to your return. More 

1 of 5 stars Reviewed 4 weeks ago

This place seemed nice enough at the start. Second day in I killed two roaches on the wall. I had to argue to get my money back. Lots of people living there as their home instead of a hotel. Not a safe place to take your kids and stay at.

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

sarahG, I would like to apologize for your stay and the fact that you found a bug in your room, we do not have people that live here indefinitely but we are an extended stay property so we do have out of town guests that stay long term, and for this reason our maintanence personell does keep a strict bug... More 

Union, Missouri
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 20, 2015

We opted to stay at this place due to the cost and nearness to many of the things we wanted to visit. Upon entering our room for the first time, we noticed leaves and other yard debris all over the floor and could find no vacuum to take care of the problem. As we attempted to open the closet door... More 

Was this review helpful? Yes
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

JFeckYoda, Thank you for your review on trip advisor. First I would like to apologize for the leaves on the floor in your room, we do get that with all of the trees in the area, unfortunately we cant keep vacuums in every room but someone from the desk or housekeeping should have taken care of that for you, as... More 

Springfield, MO
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

We stayed at this property on Feb.27th,2015. My daughter-in-law was in the beginning stages of labor and the hospital wouldn't admit her because her contractions weren't close enough. Because we live an hour away, we decided to get a room instead of going home. Long story short,we were allowed to check in around 5:30 am and stay until checkout the... More 

Was this review helpful? Yes 1
ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

Skipper1979, Thank you for reviewing the Arbor Suites at the Mall and congratulations on the new addition to your family. Your review is much appreciated and lets us know what we need to work on. We hope to see you back again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Springfield hotels
1.1 mi away
Arbor Suites Medical Mile
Arbor Suites Medical Mile
#29 of 51 in Springfield
4.0 of 5 stars 144 reviews
4.2 mi away
Greenstay Hotel & Suites
Greenstay Hotel & Suites
#3 of 51 in Springfield
4.5 of 5 stars 355 reviews
3.5 mi away
BEST WESTERN Route 66 Rail Haven
Show Prices
Show Prices
Show Prices
2.2 mi away
Days Inn Battlefield Road / Hwy 65
1.5 mi away
Candlewood Suites Springfield South
1.7 mi away
La Quinta Inn Springfield South
La Quinta Inn Springfield South
#10 of 51 in Springfield
4.5 of 5 stars 348 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay