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All 49 Springfield hotels

Arbor Suites At The Mall

2.0 of 5 Hotel   |   1550 E. Raynell Place, Springfield, MO 65804
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Arbor Suites At The Mall
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71%
Ranked #34 of 49 Hotels in Springfield
A recent review
4 of 5 stars reviewed 6 days ago
John C Paducah, Kentucky
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57 reviews from our community

Traveler rating
    19
    22
    4
    7
    5
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28
10
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Paducah, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We wandered into Springfield after a long days drive and really kind of lucked into this property. It is a little different from your average cookie cutter motel room, and in a good way! It is a bit older and the exterior could use a little touch up here and there....but it shines where it counts. What a pleasant surprise... More

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Attica, New York, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here at least three or four times to visit my family during the holidays and each visit I found the place to be very nice. Clean rooms plus breakfast is good. During my last visit, discovered my room wasn't completely cleaned. The management was very apologetic and immediately without question, put me in a new room. Close to activities.... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 9, 2014

We liked this hotel because it had what was good for the kids. Pool, Hot-Tub and we thought the "penthouse" was spacious and affordable. It made our trip even better when we got a discount because we were there to see my sick relative in the hospital.

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

James B, Thank you for taking the time to review the Arbor suites at the Mall. I hope your relative is well now. I am happy that you and your kids enjoyed your stay despite your sick relative.We hope that if you return to springfield that you will stay with us again. More

Springfield, Missouri
1 review
5 of 5 stars Reviewed August 7, 2014

arbor suites at the mall is a lovely hotel vicky the manager is very kind and considerate candice and gina at custumer service and all the customer service are extremely kind and helpful dennis the maintence man does an extremely good job up keeping and if there is ever in problem in room is happy to fix there is a... More

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

Joseph W, We are very pleased that you are enjoying all of the amenities at the Arbor Suites. Every one of us strive to make you feel at home during your stay. Thank you so much for the kind words about our hotel and thank you for choosing us as your home away from home. More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

This is advertised as a long term stay hotel. It is an older property and it shows. However, my room was dead quiet and the bed more comfortable than most. The location is quite good--just off one of the main streets, Battlefield, and directly across from the shopping destination, Battlefield Mall. Staffer at check in was very nice and helpful.... More

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

R Diane H, Thank you for the time you took to review the Arbor Suites. Although we are pet friendly, we do keep a strict policy about our pets. I do apologize for the trouble with the dog and how it was handled. I am happy to hear that you did enjoy your stay outside of this problem and hope... More

2 reviews
4 of 5 stars Reviewed June 12, 2014 via mobile

I used Arbor as an extended stay hotel on and off for about 7 monitoring or so.... Staff very nice and helpful... My company had a very good price... Full kitchens, stove, refrigerator, stove and microwave... A little worn but what hotel isn't.... I would suggest this hotel to anyone who is going to Springfield, Missouri...

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

Chris R, I appreciate your business and the kind review. We really enjoyed having you and your company stay with us. Good luck to you and we look forward to your return. More

Dubuque, Iowa
2 reviews
2 of 5 stars Reviewed November 23, 2013

Good Points 1)Friendly and Cooperative Staff 2)Cost Effective 3)Good Location Areas for Improvement 1) 20 year old refrigerator was very noisy once the compressor kicked on. 2) Sliding glass windows were poorly insulated, which caused a cold draft to enter the room. 3) Heater was noisy as it kicked on and off in the room. 4) Rooms were not very... More

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

Gabe S, thank you for taking the time to review the Arbor Suites at the Mall and letting me know where we need improvements. since your stay with us, we have upgraded all of our televisions and we are now replacing the older refridgerators. We hope that you can make it back to springfield to see how much we have... More

Chicago
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 22, 2013

I chose this location to save a few dollars while I was in the area for three days. The suite is a good size, with a full kitchen. The room was very clean. But there was something about this location that I just can't give more than an "average" rating. It just felt worn down and tired. However, cleanliness in... More

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Corinth, Mississippi, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2013

We stayed in the penthouse suite and for the money it was worth it. Huge space for our three kids. 2 bathrooms which was really nice and a full kitchen. Overall the experience was good the only negative thing that my husband and I had about the hotel was the breakfast. Even though it was a "hot" breakfast the biscuits... More

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Downingtown, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed September 4, 2013

Having returned to Springfield after being away for 23 years, my stay at Arbor Suites was a great one! From the cleaniness of the room to the friendliness of the front desk, I can't say enough good things about this place. Extremely quiet, safe and close to everything. I will be staying here again on my next trip through in... More

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ThankYouFromArbor, Manager at Arbor Suites At The Mall, responded to this review

jrwetz, Thank You so much for the wonderful review on trip advisor.. From our housekeeping department to maintenance and front desk staff we strive to make everyone feel as though they are returning home to us. We look forward to your return in October and again Thank You. More

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Additional Information about Arbor Suites At The Mall

Address: 1550 E. Raynell Place, Springfield, MO 65804
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arbor Suites At The Mall 2*
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Also Known As:
Arbor Suites At The Mall Hotel Springfield
Hawthorn Suites Springfield
Arbor Hotel Springfield

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