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Arbor Suites At The Mall

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 11 reviews
11 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
5
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 49 hotels in Springfield
Description: Modern Two-story All-Suite Hotel located in retail district of Springfield, next to Battlefield Mall.
  • Address
    1550 E. Raynell Place
    Springfield, MO 65804
Check Rates: $73 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 11 traveler reviews
  • What to Expect:
    • 3.5 based on 9 reviews Rooms
    • 3.5 based on 9 reviews Service
    • 3.5 based on 10 reviews Value
    • 3 based on 9 reviews Cleanliness
  • Recommended For:
    • 60% based on 10 reviews Families with young children
    • 60% based on 10 reviews Families with teenagers
    • 50% based on 10 reviews Older travelers
    • 50% based on 10 reviews Young singles
    • 40% based on 10 reviews Pet owners

Reviews of Arbor Suites At The Mall

( 1-10 of 11 )
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4 of 5 stars
Oklahoma City, Oklahoma
May 27, 2008

We were a little reluctant to stay here because of an earlier review that listed bugs.. but we called the hotel and booked a lower rate and discussed the concern with them.. and felt confident that it was good price.. We had a no smoking room where someone had clearly been smoking so the room could have been clearer on... more

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2 of 5 stars
Kankakee, Illinois
Jul 27, 2007
2/3 found this review helpful

Outside, this is a really nifty looking place...well-landscaped courtyard, a small pool with hot tub, gas grills for guests. The overall feel is something you'd see in Colorado (without the mountains, of course!). But, once checked in, forget about a relaxing stay. The place is teeming with kids & poorly behaved adults (keep in mind this is near Branson, MO).... more

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4 of 5 stars
Jefferson City
Jun 17, 2007
1/1 found this review helpful

This “all-suite” hotel featured functional décor, full kitchens, and high-speed wireless internet. The full kitchens include a refrigerator, microwave, oven/stove, dishwasher and a coffee maker. The dishwasher was great for our length of stay! Other extras include complimentary breakfast, a weekly complimentary pizza night, free laundry facilities and a fitness center. Oh yes and pets are allowed, no need to... more

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4 of 5 stars
Springfield, MO
Jun 13, 2007
1/1 found this review helpful

We spent several months at the Arbor Suites at the Mall due to extensive damage to our home caused by a terrible ice storm in 01/2007. The front desk staff were most helpful in making certain we were comfortable and felt like we were at home. If something was needed in the way of maintenance, a brief discussion with the... more

May 28, 2007
1/1 found this review helpful

Our room was dark, dingy, and shabby. It was on the first floor, right on the parking lot. The walls, floors, ceiling, furniture, and bedspread were brown. Nothing seemed to have been redone since the 1970s. It was dark and cave-like. Ultra depressing and uncomfortable. We felt as if we were fugitives in hiding in a cheap motel. We stepped... more

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1 of 5 stars
Springfield, Mo
May 16, 2007
0/1 found this review helpful

We selected this location based on past comments. What we did not realize that while the rooms are large, great location for shopping and restaurants -- the roaches are running the property. We were dislocated because of the ice storm, so for the past several weeks we have been complaining about roaches -- although we were given the option of... more

Management response from
GM_Ryan, General Manager

At the Arbor Suites we realize that the heart of the property is in our outstanding staff, however we take pride in maintaining our property and preserving that “As good as being home” feeling. To GaleP, thank you very much for your time and effort in informing us about your stay. Again, please accept our sincerest apologies for any inconvenience...

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1 of 5 stars
Columbia, Mo
Apr 4, 2007
1/1 found this review helpful

My mother always said, "If you don't have something nice to say, don't say anything at all". Well, if that was the case, this would be VERY short. First, let me say we've stayed at the Arbor Suites many times before and it was always average or better. I like to call it slightly rustic, but we always enjoyed the... more

Oct 12, 2006
2/2 found this review helpful

We've always stayed with friends when we come to Springfield, but with a growing family we are looking at other options. Arbor Suites seemed like a great choice due to their convenient location, cheap prices, full kitchen, and large rooms. I found the best price on Expedia, then called the hotel directly to see if they could beat it. They... more

Sep 4, 2006
1/1 found this review helpful

We have stayed at alot of hotels in many cities. I have a large family, and we need hotel rooms that are nice sized. It is very hard to find that. Most of the time we are tripping over each other. But not at this hotel. We stayed in a Penthouse, and part of my family stayed in a suite.... more

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5 of 5 stars
Kansas City, MO
Aug 12, 2006
1/1 found this review helpful

We loved it. It was like you had your own little mini apartment. We will be returning there the next time we travel that way. A little hint, the receptionist said they can beat any internet price if you just give them a call. more

Reviews of Arbor Suites At The Mall

( 1-10 of 11 )
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Arbor Suites At The Mall Address

1550 E. Raynell Place, Springfield, MO 65804