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Quality Inn & Suites

2.5 of 5
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2745 N Glenstone Ave, Springfield, MO 65803
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Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #33 of 50 Hotels in Springfield
A recent review
4 of 5 stars reviewed 4 days ago
Lisa R Missouri
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76 reviews from our community

Traveler rating
    29
    22
    13
    6
    6
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25
18
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Even after I read the reviews I was a bit scared. My husband and I were nicely surprised! Comfortable and clean room. The front desk were nice not very talkative but nice enough. We had our Yorkie with us and he was comfortable also. The room was quiet, the AC/heat unit worked wonderful, bed was wonderful, WiFi was fast. We... More 

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Fairland, Oklahoma
Top Contributor
102 reviews 102 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in about 9 pm Friday the 13th the lady at the front was very helpful and nice. The room was nice to. But we had no hot water and the bathroom was pretty dated. I do recommend this hotel though.

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Top Contributor
76 reviews 76 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 25, 2014

We were traveling on I 44 and need a room. Check AAA and tripadvisor and choose the Quality Inn. We were on the 2nd floor at the end. Quiet and a comfortable room. The breakfast area was being remodeled so took our breakfast and ate outside.

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Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 26, 2014

Saw a walk in rate and decided to stop in, at first we were told the cost was almost $20 more than the rate on the sign and when we said "no thanks" we were then offered the walk in rate which only applied to the third floor rooms. I didn't mind going up steps so we took the room,... More 

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Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 30, 2014

Check in was very easy, staff was cordial, Room very comfortable,We left some items there and the Manager called us before we were very far and told us about it.I would stay there again< The Wi Fi was easy to connect.The only negative thing is there is no elevator and going up to the upper level would be hard for... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 23, 2014

We have stayed at this hotel before, always pleasant at check in staff are very friendly, Rooms are nice and clean can always count on a good nights sleep. They have been updating since our last stay, they have made some good changes to breakfast very nice.

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mo271, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you very much for your great review. We strive to provide friendly fantastic service, always. We are pleased to of exceeded your expectations. I will pass your kind words along to our staff. Thank you again for choosing to stay with us. More 

1 review
5 of 5 stars Reviewed August 23, 2014

They have great service. Really Big comfy beds. Great breakfast. Super clean. Descent size rooms Good wifi connection. Very nice outdoor swimming pool we will aways chose this hotel when in town visiting out family

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mo271, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for a great review! We are happy to hear that you had an enjoyable stay with us while in Springfield MO! It is great to hear that you found our hotel to be clean and comfortable! Those are very important aspects to a relaxing lodging experience. Hope to see you again soon. More 

1 review
4 of 5 stars Reviewed August 9, 2014 via mobile

Very friendly check in the room was very clean the only thing we disliked about our stay was no elevator so if you don't care to walk up stairs ask for a ground floor room and the pillows are a little small. But all in all very nice place to stay a nite or two

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Jackson, Tennessee
2 reviews
3 of 5 stars Reviewed August 3, 2014

Was in town for a wedding weekend. The staff was very nice and hotel was in a good area. Within close distance to shopping and restaurants. Hotel needs to be updated and renovated. My room was suppose to be non-smoking but it evidently was not.

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Boone, iowa 50036
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

I would not recommend this motel to anybody . Before checking in we asked if there was wi-fi . We were told yes. We found out that was not true . We called front desk and was told we could use internet in the front lobby . The rooms were old and dirty looking . We should have asked for... More 

Was this review helpful? Yes 1
mo271, Front Office Manager at Quality Inn & Suites, responded to this review

Thanks for your comments. I’m sorry that your stay was a unpleasant one. We strive to provide the best possible experience to every guest every night and morning, and I sincerely apologize that we fell short of perfection in your case. We’re striving to improve all the time, and we will use these valuable comments to help us get better... More 

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