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Baymont Inn and Suites - Springfield

3776 S. Glenstone Ave., Springfield, MO 65804
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Baymont Inn and Suites - Springfield
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Best prices for: 1 room 1 guest
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Ranked #30 of 51 Hotels in Springfield
A recent review
4 of 5 stars Reviewed December 30, 2013
Rosemary M Salem
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411 Reviews from our TripAdvisor Community

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Traveler rating
    152
    136
    75
    37
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180
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27
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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There are newer reviews for Baymont Inn and Suites - Springfield
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1 review
2 of 5 stars Reviewed December 24, 2013

We'd stayed here before and it was fine, but on 12-14-13, it wasn't so good. Inattentive staff when we checked in (too busy visiting with each other), nobody could be reached at the front desk when we called to ask them to call us a cab, even when we went to the front desk, nobody there!!! For several minutes. Breakfast... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Velma G, Manager at Baymont Inn and Suites - Springfield, responded to this review

Dear Paula L, Thank you so much for taking time to tell me about your stay. I first want to apologize for my team letting you down, that is not the way we treat our guests in Springfield. I have spoken to my team based on your comments and can assure you that because you took the time to bring... More 

Holts Summit, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 15, 2013

The front desk was polite but not overly caring it seemed. We booked our room online at much lower than their quoted price. The rooms are small, but clean! The location is very accommodating. You have access to several nice restaurants and retail stores.

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Velma G, Manager at Baymont Inn and Suites - Springfield, responded to this review

Dear Dave M, Thank you for bringing this to my attention, it's important for my guest to let me know about there stay. I was disappointed to read your review following your recent stay with us. While you noted our online rates, clean room and location of the hotel as being positives, I was sorry to hear my front desk... More 

Springfield, Missouri
1 review
1 of 5 stars Reviewed December 1, 2013

The most expensive room and the walls were stained, counters were chipping paint like it was the 70's and the pool was closed all day, which apparently happens often and with no idea when it would open again which the staff was horrendously rude about. To top it off the managers left at 3p.m., Which btw is check in time.... More 

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6 photos of this hotel

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