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All 49 Springfield hotels

Comfort Inn

2.5 of 5 Hotel   |   3370 East Battlefield, Springfield, MO 65804 (Formerly Quality Inn & Suites)
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66%
Ranked #36 of 49 Hotels in Springfield
A recent review
4 of 5 stars reviewed 1 week ago
StrayDogVB Van Buren
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78 reviews from our community

Traveler rating
    34
    18
    10
    9
    7
See reviews for
27
25
8
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Van Buren
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice and clean. Staff was very friendly and helpful. Outside pool was great. It was our second trip to this motel. Good location, close to the bypass. Quick to get to and to get back out on the road again. One of the few motels that have smoking rooms.

Was this review helpful? Yes
MO175, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Orlando, Florida
Top Contributor
306 reviews 306 reviews
90 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed August 10, 2014

This property could use a major renovation. I'm not quite sure why it's labeled as a Comfort Inn, it should be downgraded. I had to move to a few rooms before finding one that didn't smell. The desk was missing an office chair, so I was given a breakfast room chair.

Was this review helpful? Yes 1
MO175, Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your most recent stay with us. We agree the property could use a major renovation, in fact we are undergoing a total renovation across the entire property right now. The current renovations will exceed choice standards and are expected to be completed in just a few months. I apologize the best furniture... More

Tuscaloosa, Alabama
Top Contributor
59 reviews 59 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed in this Comfort Inn a few years ago, and it was a pleasant experience; not as much this time. The price was reasonable, in line with other motels of similar quality, but the motel had gone downhill IMO. Even though the room was clean, everything looked dated, unlike the Quality Inn next door, which had undergone renovation. There... More

Was this review helpful? Yes 4
MO175, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review in regards to your most recent stay. I apologize that you found your experience somewhat disappointing. I completely agree that the property looks somewhat dated, especially for a property that was originally designed as a Courtyard by Marriott. Currently, we are undergoing complete renovations throughout the entire property to exceed... More

Lake Villa, IL
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2014

We were able to get the room for free since we had earned enough Choice Privilege points through the years. It isn't fancy, but served our basic needs after an exhausting day of travel. We weren't there long enough to deal with most staff, but the front desk people were very welcoming. It a word, it was fine.

Was this review helpful? Yes
MO175, Manager at Comfort Inn, responded to this review

Thank you taking the time to review our property. We are pleased that you found our hotel accommodating for your quick stay and that you found our staff pleasant that you had the time to visit with. We hope to see you again the next time you stop in Springfield. Thanks again, The Comfort Inn More

Henderson, Kentucky, United States
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2014

While I was staying in the area for the last 3 weeks, I found this hotel to be restful and very relaxing. When extra staying time was needed the staff was able to work with me for the extra time. The extra time meant the difference from being ready for my next trip, and starting out already tired when I... More

Was this review helpful? Yes
MO175, Manager at Comfort Inn, responded to this review

Stephan H, Thank you so much for taking the time to review our property. I am very pleased that you found our accommodations to be hospitable to your needs. We treasure each and every one of our guests and pride ourselves on treating you like family. Once again, we appreciate you taking the time to provide your input and can't... More

Chillicothe, Missouri
1 review
5 of 5 stars Reviewed February 6, 2014 via mobile

Visit after visit to your hotel allows me the privilege to experience the most outstanding, friendliest, helpful, competent, staff of beautiful people in the business. From Lena, Angel, Niki, et.all, even Robert who was shoveling snow, while it was snowing, a losing battle but his best attempt to make entry easer on guests. Battlefield Comfort Inn is my only choice... More

Was this review helpful? Yes
MO175, Manager at Comfort Inn, responded to this review

Notavailableman, We are so grateful for you sharing your experience that you have with us on a regular basis. Our guests are truly members of our family in our hearts and we hope that each check-in is like you just got home. We are a very tight-knit staff and always work together to ensure that each guest's experience is more... More

Saint Robert, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

after a bad time in branson at a different choice hotel this one more than made up for it majorly. The staff was great, room was clean, i enjoyed the letter from housekeeping in the room. i would recommend this hotel to anyone and being a manager at a different hotel i can tell you i know quality when i... More

Was this review helpful? Yes
MO175, Manager at Comfort Inn, responded to this review

Gilbert p, Thank you very much for providing such positive feedback about your stay with us. Our staff was happy to hear that you had a great experience. Hope we are your choice to stay for the next time you are in the area. Thanks again! -The Comfort Inn More

Springfield, Missouri
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2013

Let's be honest, not all hotels are the same, even when it comes to Comfort Inn, I would consider myself a frequent traveler, and I have stayed in many Comfort Inn's, Super 8's, Comfort Suites, Drury Inn's, etc. some are better than others and usually brand name didn't matter much. But this one it did. From the comfort of the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MO175, Manager at Comfort Inn, responded to this review

Tony l, Thank you so much for the generous review of our property. Loyal guests like you are gold. We appreciate you taking the time to notice the effort inputted by our staff and are so glad that you were pleased with the accommodations we have to offer. We hope to see you again real soon. -The Comfort Inn Family More

Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 28, 2013

The hotel was booked solid, good thing the hotel reserves rooms for my company. The folks at the front desk was friendly and helpful. The breakfast was plentiful with a variety of breakfast foods. The location was great with plenty of options for shops and places to eat.

Was this review helpful? Yes 3
MO175, Manager at Comfort Inn, responded to this review

Bill D, Thank you so much for your wonderful review of our property. It pleases us to know that our front desk staff were able to accommodate you on a sold out night. We are happy to hear that our location was accommodating for you as well. Hope to see you again soon. -The Comfort Inn Family More

Gardner, Kansas
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 22, 2013

We tried calling 7 other places and everything was booked. I have stayed at Comfort Inns before and had not had any issues. We were able to get a room at this place for nearly $100 for the night. As we entered the hotel from the side entrance, you could smell an old smell. The room had only had double... More

Was this review helpful? Yes 1
MO175, Manager at Comfort Inn, responded to this review

pyles3, We appreciate you taking the time to review our property about your last stay us. We provide our deepest apologies that it didn't meet your expectations. We have made sure to implement many changes based on the feedback you provided. The entire property has experienced a full deep clean, and we now require daily inspections on all areas to... More

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Additional Information about Comfort Inn

Address: 3370 East Battlefield, Springfield, MO 65804 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn

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