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Clarion & Suites

2.5 of 5
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3370 East Battlefield, Springfield, MO 65804 (Formerly Comfort Inn)
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Choice Privileges Points
Clarion & Suites
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Ranked #35 of 50 Hotels in Springfield
A recent review
3 of 5 stars reviewed 1 week ago
Carrie P
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86 Reviews from our TripAdvisor Community

Traveler rating
    36
    22
    12
    9
    7
See reviews for
28
30
8
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (10)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (17)
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2 reviews
3 of 5 stars Reviewed 1 week ago

The room I stayed in was clean but the bed had been well slept in and was sagging on the one side. I kept rolling to that side when I slept. Outside my room they were putting up wall paper, slamming doors, going up and down stairs which could be heard in my room as if it was in my... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very good. Everything is new and modern. Pictures are from former owner. New management is good. Very high tech and clean for a small inn. I work out a lot and im buff... close by highway 65 which is busy interstate

Was this review helpful? Yes
Nicci D, General Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Springfield, Missouri
1 review
5 of 5 stars Reviewed April 11, 2015

From the moment I called I was treated like a queen by the sweet lady (who's name i can't remember). She fully informed me of how they would have everything ready, with the tables set up and white linens, also coffee and water would be set up. A few days before the event we went by to check it out... More 

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Nicci D, Director of Sales at Clarion & Suites, responded to this review

Thank you so much for your kind words and choosing our property to celebrate such an important event. It was truly a pleasure to do everything possible to make this day special for your grandma. We would love to have you back anytime! More 

Onawa, Ia
Top Contributor
76 reviews 76 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed February 21, 2015

We had to get off the highways as it was raining and freezing. The lady at the front desk was very nice and so helpful. I think they were in the process of updating the hotel as the hallways were a little trashy looking. Our room was nice and it was clean. I thought it a little pricy for what... More 

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Brookfield, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2015

lobby was GONE... just a front desk the rest was GONE due to MAJOR renovations room amazing extremely comfortable bed since room was new I couldn't figure out the heater front desk employees were extremely helpful, came right up to show me WOULD stay again

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to review our property in regards to your most recent stay with us. We appreciate your feedback and are pleased that you found our front desk staff accommodating. Thank you for being understanding as we work hard to improve our establishment with renovations for you and our other guests. We are working to exceed... More 

Omaha, Nebraska
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 11, 2014

The hotel is currently remodeling the lobby and breakfast area. The hotel is difficult to find as it does not currently have the usual blue Comfort Inn logo on the front. It sets on the south side of the highway, but you have to enter from a side street on the west. The driveway is long and puts you at... More 

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MO175, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to review our property in regards to your most recent stay with us. We appreciate your kind words and understanding the reasoning for our current cold breakfast. Once our extensive remodel is completed, we will be like a completely new property and we are looking to exceed all Choice standards to accommodate all of... More 

House Springs, Missouri
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed 1 night using our Choice Rewards points. We had a suite, but 16,000 points seemed to be a lot of points for the size room we had. The smallest suite we have ever had in a Choice Hotel. Bathroom door barely cleared the toilet. Sink in the room, instead of the bathroom. Nice indoor pool & hot tub. Breakfast... More 

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MO175, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to review our property in regards to your most recent stay with us. Our apologies for the inconvenience of our remodel while we improve our accommodations for you and other guests. We can't wait to see you back here again soon. More 

Burlington
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 26, 2014

Reasonable rates for a property that appears somewhat worn/dated. Staff was very good and everything I encountered was clean. Nice beds and great pillows. Room had a desk, fridge, and microwave. I also appreciated the large chair in our double room which made it comfortable as I watched the LCD TV. Good hot and cold breakfast item selection. My room... More 

Was this review helpful? Yes
MO175, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to review our property in regards to your most recent stay with us. I am pleased to find that so many existing parts of your room were to your satisfaction. We are definitely aware of how the property is currently looking a little dated and that is why we are working diligently on a... More 

Van Buren
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

Nice and clean. Staff was very friendly and helpful. Outside pool was great. It was our second trip to this motel. Good location, close to the bypass. Quick to get to and to get back out on the road again. One of the few motels that have smoking rooms.

Was this review helpful? Yes
MO175, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Orlando, Florida
Top Contributor
415 reviews 415 reviews
103 hotel reviews
247 helpful votes 247 helpful votes
3 of 5 stars Reviewed August 10, 2014

This property could use a major renovation. I'm not quite sure why it's labeled as a Comfort Inn, it should be downgraded. I had to move to a few rooms before finding one that didn't smell. The desk was missing an office chair, so I was given a breakfast room chair.

Was this review helpful? Yes 1
MO175, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to review your most recent stay with us. We agree the property could use a major renovation, in fact we are undergoing a total renovation across the entire property right now. The current renovations will exceed choice standards and are expected to be completed in just a few months. I apologize the best furniture... More 

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