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Clarion & Suites

2.5 of 5
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3370 East Battlefield, Springfield, MO 65804 (Formerly Comfort Inn)
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Ranked #28 of 51 Hotels in Springfield
A recent review
4 of 5 stars reviewed 3 weeks ago
Shermie51 San Antonio, Texas
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
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  • Mar-May only
    (10)
  • Jun-Aug only
    (37)
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    (31)
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San Antonio, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Although they were still under construction, the staff was friendly and helpful. Great over night stay. The breakfast bar was clean and we'll stocked. The pancake maker was not working correctly and the morning worker made the pancakes for us!

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed June 22, 2015 via mobile

The property is very clean and accommodating. Rooms are awesome,and super clean. Some remodeling was occurring in areas that did not affect our stay at all. The staff is unbelievabley friendly and super helpful! The property is 100% smoke free which was a plus. They have a great free breakfast, on-site restaurant (open till 10 pm or so) and a... More 

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm glad you loved our suites. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. See you soon Thank you... More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed June 21, 2015

Checkin was fantastic! Room - was upgraded to a suite - and it is just fantastic! It is all new and they have fantastic finishes! Staff is super friendly and helpful! I am very impressed with the suite - the beautiful lighting and the carpet and hardwood flooring. My go to place for Springfield!

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Pearcy
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 15, 2015

A national law enforcement motorcycle club, of which I am affiliated with, recently had a weekend gathering in Springfield, MO at the Clarion Inn and Suites. The staff was some of the most accommodating and friendliest I have ever experienced. Every need, no matter how small or how demanding, was met with open arms and was expertly handled. The rooms... More 

Was this review helpful? Yes
Nicci D, General Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed June 15, 2015

Great rooms! Front desk,manager and hospitality were all accommodating . And handled al our needs , definitely stay there again 10 plus , thanks clarion of Springfield ,pool and hot tub were great as well. Great wi-fi , close to a few restaurants And movie theater as well as grocery and gas,, easy access from highway

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed June 14, 2015 via mobile

This place was awesome. The front desk staff were so helpful and personable. Specifically o would like to give a shout out to Kim and Katie who made everything so easy and were very friendly. Also, I would just like to say that for the wedding party rate of 80 something (even the normal rate of about 93) you get... More 

Was this review helpful? Yes
Nicci D, General Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 13, 2015 via mobile

Very satisfied with the hotel staff went above and beyond to make my stay as comfortable as if I was home Carlos and Tony outstanding service and very friendly I recommend if you need a great place to relax

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

From Carlos at the front desk to our suite, everything was fabulous! There is a small pizza bistro in the lobby with delicious & reasonably priced pizza. It looks like HGTV renovated this hotel, our king suite was beautiful and high tech with proximity keys, separate A.C. & thermostats for both rooms, and a 50" smart t.v. (grandson was impressed... More 

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

2 reviews
3 of 5 stars Reviewed June 7, 2015

Just a one night stay here. Hotel was in a good location for us. Alot of road work going on around springfield which always makes driving horrible. Nonetheless the hotel front desk (carlos) was very friendly and nice. Rooms were plenty big enough and bathroom was bigger than expected! All was clean and newer looking. Disappointed in the lounge/bar. Expected... More 

Was this review helpful? Yes
Nicci D, General Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

2 reviews
3 of 5 stars Reviewed May 22, 2015

The room I stayed in was clean but the bed had been well slept in and was sagging on the one side. I kept rolling to that side when I slept. Outside my room they were putting up wall paper, slamming doors, going up and down stairs which could be heard in my room as if it was in my... More 

Was this review helpful? Yes
Nicci D, Manager at Clarion & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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