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Greenstay Hotel & Suites

Certificate of Excellence
GreenLeadersSilver level
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222 N. Ingram Mill Road, Springfield, MO 65802
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1 room 1 guest
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Greenstay Hotel & Suites
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370 Reviews from our TripAdvisor Community

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Traveler rating
    243
    89
    21
    14
    3
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158
78
30
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (103)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (65)
All months
Lebanon
Level Contributor
8 reviews
2 of 5 stars Reviewed 4 days ago NEW

Just an ok hotel, nothing to brag about. Staff up front is not the friendliest around. The girl we booked with the day before was much more friendly and out going. Building is showing age signs with no apparent work being done to fix obvious problems. Room was clean and it was ok to spend the night. Probably will not... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with 3 friends. The beds were comfortable. The rooms very clean. This is a must for me. The staff was extremely helpful and nice to talk to. Breakfast was amazing! This whole package was a sweet deal. I will definitely stay here again and recommend to anyone wanting an affordable, clean and comfortable place to stay.

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Flower Mound, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm not sure how this property has maintained such a strong rating on Tripadvisor. The first day I noticed a musty odor in our room. The next morning my daughter pointed out the mold growing inside the glass of a picture on the wall. Yuck. We requested a new room and were upgraded to a larger suite. We heard the... More 

Was this review helpful? Yes 2
Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear TexasFloMoMom: Thank you for notifying the front desk about the picture and smell in your room. That gave us the opportunity to improve the quality of your stay and to correct the issues with the room. Unfortunately the room they upgraded you to was our over-sized family suite which is in close proximity to the train tracks. This room... More 

Saint James, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. The staff is very friendly and helpful. The place is clean and updated. The breakfast is hot, tasty, and there is a good variety. I have stayed there several times, and will again.

Review collected in partnership with this hotel

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Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear William M: Thank you for taking time to give us a review. We have been working to increase the variety of items on our breakfast bar and are happy to see you enjoyed it. As always we work hard to keep this hotel clean and friendly. Thank you! More 

1 review
5 of 5 stars Reviewed 1 week ago

We always use this hotel while we are in Springfield Missouri. My daughter goes to Drury University and for as long as we are there this hotel is a great price and very convenient to her location. It provides us with a reasonable breakfast and the staff have always been accommodating. If your child is a student at the colleges... More 

Review collected in partnership with this hotel

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Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear 310wess: We love Drury University and we love you staying here with us! Thank you for taking the time to write a review. We look forward to seeing you again soon. Thank you! More 

columbia, United States
1 review
4 of 5 stars Reviewed 1 week ago

bathroom has separate counter outside bath so two can get ready in morning very easily. also serves as a goo dplace to layout things. A/C worked well and not noisy Breakfast pretty good - sausage, eggs, gravy, waffles, fruit

Review collected in partnership with this hotel

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Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear Karl C: Thank you for taking the time to give us a review. I am happy to hear you enjoyed the layout of the room and our breakfast. All of our rooms have a dressing/makeup counter and mirror separate from the bathroom. We are adding new items to our breakfast bar. I hope to hear you enjoyed them in... More 

Tulsa, Oklahoma
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here over 2 years ago, they had just installed their elevator Now 2 years later, they still have not completed the "FINISHING" touches. I'm attaching photos. There is still painters tape on the old railing from the old banister where the staircase once stood. They still have not finished the tile in front of the elevator. There's a... More 

Was this review helpful? Yes 1
Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear Jmb2020: Thank you for taking the time to give us a review. The installation of the elevator began in January of 2014 and was completed with all inspections in October of 2014. We are happy to have an elevator now and so are many of our guests. You are correct in pointing out there are some unfinished items in... More 

Hillsboro, MO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean, I liked how each room had an animal to represent it along with the room number.. I LOVED the bathroom.. The sink being in the actual bathroom and a vanity with mirror on the outside of bathroom was great. King bed very comfortable, room was very large and I like when my room is cold... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear BeckyJ: Thank you for taking the time to review us. I am happy to hear you enjoyed your stay with us. A lot of people really enjoy the animals associated with the rooms. We have a list of them at the desk you are welcome to look at on your next visit. We receive a lot of compliments on... More 

Temple, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean and comfortable and the staff is very kind and friendly. You feel more like family instead of just a guest. The location was very convenient for us as it is close to the highway we needed to travel on. Breakfast is great! Pool was clean Ph a little high but probably due to the heat of... More 

Review collected in partnership with this hotel

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Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear beverlym482: Thank you for the very kind review! We try very hard to keep it clean and friendly here. We want each of our guests to have a quality stay. I am very happy to hear you had a wonderful experience during your stay here. Your kind words made the entire staff's whole week! Thank you! More 

Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Love the staff! The building is behind the quality of the staff. With that said, the staff stepped up and corrected everything with a smile. It was an outstanding visit! I would recommend this hotel to anybody staying in Springfield!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jeff P, General Manager at Greenstay Hotel & Suites, responded to this review

Dear TonyCalda: Thank you for the compliments on the staff and thank you for the recommendation for future travelers. The staff here is very hard working and very friendly. Stay tuned for building improvements. We have designs for a new lobby soon. Thank you! More 

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