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DoubleTree by Hilton Springfield

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GreenLeadersSilver level
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2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
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1 room 1 adult
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DoubleTree by Hilton Springfield
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665 Reviews from our TripAdvisor Community

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Nixa, Missouri
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We found this hotel very clean. We checked in early, worked out in the generous fitness room and hit Houlihans for a great happy hour. Houlihans is a chain restaurant but is connected to the hotel lobby. After an evening out we had a very comfortable stay and enjoyed a hot breakfast in the morning. Breakfast was about $10 and... More 

Helpful?
Thank Adam E
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Adam E for your review from your recent stay. I enjoyed your comments about our amenities including our Houlihan's and Gracie's Restaurants. I look forward to your future visits to the Springfield are and do hope you continue to choose us as your hotel of choice. Sincerely, Brian Inman General Manager More 

Osage Beach, Missouri
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Clean, friendly and fabulous beds. The breakfast in the morning is fantastic and service by Matt superb and omelet extraordinaire Heather was splendid. Whether enjoying the town and headed to the airport, this is a great place to stay.

Helpful?
Thank LisaFlyFishing
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Lisa for your reviewing our Hotel and your experience, we are honored we made your stay fantastic. I will also recognize Matt and Heather in Gracie's Restaurant for their extraordinaire service. Sincerely, Brian Inman General Manager More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

During the night our car window was smashed and all of our cloths stolen. During the day when we were cleaning up the glass from our car we were approached by 5 different vagrants asking for money, 4 walking thru the lot and one driving a car thru. Not a save place to stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robertjH5340FL
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Robert for your comments from your recent review. I understand your frustration and am very empathetic to your situation and was glad our Team responded to your issue. We take safety and security very seriously and are constantly looking at ways to ensure our guest and their belongings are safe, I want to apologize this unfortunate incident happened.... More 

Fishers, Indiana
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was nice & modern. Could have possibly used a bit more cleaning but the staff was excellent except i received a letter stating my card declined. It was the hotels error after I had already taken care of my bill & saw that it had been processed on my card. I had provided the new employee my coupon... More 

Helpful?
Thank BlessedSalon09
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your review from your recent stay, I appreciate your comments about our Team and that they were able to correct the payment error quickly and let you get back to enjoying your stay. Sincerely Brian Inman General Manager More 

Fenton
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel I highly recommend. Right off highway 44 and Glenstone. Very clean and elegant hotel for a small city. The staff was excellent from checkin to check out. Each employee was friendly and offered assistance even when I didnt ask for it Close to everything. Houlihans restaurant was inside the hotel and a BBQ restaurant was right on... More 

Helpful?
Thank 335vikkif
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your stay, we are committed to ensuring our guest are our first priority and I am humbled by your positive comments. Sincerely, Brian Inman General Manager More 

Poplar Bluff, Missouri
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a mini suite at the Double Tree for an awards banquet nearby. From the warm cookie at check in, to the upscale breakfast experience, to the comfortable lounging areas, and of course, the perfect room--wouldn't change a thing. We didn't want to leave.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank swilby45
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

I am very pleased we were able to make your experience perfect and offer you the little things that make a difference. You are welcome to come back anytime and be our guests. Sincerely, Brian Inman General Manager More 

Harrison, Arkansas
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We braved sleet and snow one night to get to Springfield to fly out the next morning. We saw that the DoubleTree would shuttle you to the airport and keep your car without charge, so we gave them a try. Excellent shuttle service, excellent restaurant (Houlihan's), and excellent customer service all around. We will always choose DoubleTree when we fly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank QR365
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great comments from your recent stay, we are glad to be your shelter from the recent Winter Storm. I am honored you will continue to choose our Hotel when visiting the Springfield area. Sincerely, Brian Inman General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Everyone was so friendly, and helpful! The breakfast was delicious! My kids really enjoyed the pool and hot tube while we were there. If we have a chance to stay again we will stay at DoubleTree again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rose H
St. Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Check in was nice, easy and fast and i got a warm cookie! Lobby was nice, coffee and ondiments were in the lobby. Rooms were clean. There was a Houlihans attahced. They were helpful in opening a bottle of wine for me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle T
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Michelle T for being our guest and giving us a positive review from your recent stay, I am honored to be your Hotel of choice when visiting the Springfield area. Sincerely, Brian Inman General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent accommodations! Phenomenal customer service and beautiful clean room! I would definitely recommend this hotel to anyone going to the area. The room was spacious and extremely clean and nicely decorated. I am a hotel snob because I used to work on hotel designs so I am very particular about the quality of the accommodations and this room was really... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 370aminat
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your recent stay, I will share you comments with our Team. I respect your notice of the details we provided and am humbled by your complete critique. Sincerely, Brian Inman General Manager More 

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