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All 48 Springfield hotels

DoubleTree Hotel Springfield

3.5 of 5 Hotel   |   2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
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Ranked #9 of 48 hotels in Springfield
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
Gary C Kansas City, United States
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355 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Kansas City, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was nice, but sheets were not changed when requested and the room not cleaned well. Also, I was never able to contact room service when I wanted to order it. I called the extension but no one ever answered.

Review collected in partnership with DoubleTree by Hilton

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Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your comments and concerns from your recent stay. I have addressed your issues with our Team and apologize for the inconviences. Sincerely, Brian Inman General Manager More

Maryland
Top Contributor
120 reviews 120 reviews
118 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night a I was traveling to the area. Note if you Google the hotel you will see an airport near the hotel. This is not the Springfield Branson (New) airport. The shuttle will not pick you up from the new airport out in the country. At least today it is the country. In 10 years it... More

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Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your kind comments from your recent stay. I noticed your comment that we did not offer airport shuttle, I apologize that we did not clearly communicate that we do have 24 hour airport transportation. Sincerely, Brian Inman General Manager More

Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A bit dated in places, but they're making an effort. Plenty of free parking, walking distance to a selection of restaurants. Wifi was good, staff was up to Hilton standards, freeway about 5 minutes away. Route 66 nearby (check out vintage sign). I will stay here again.

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Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thanks for noticing our efforts to improve our Hotel, we take great pride and care to ensure our guests a positive experience. Sincerely, Brian Inman General Manager More

Chillicothe, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Hotel, The Staff is always Helpful and Friendly. Have stayed at this Hotel several time over the yrs. and always get family type greeting , from front Desk, to waiters and Cleaning staff. Rooms are always clean and beds are great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your great comments about the Staff, cleanliness and facilities. I look forward to your future visits to the Springfield area. Sincerely, Brian Inman General Manager More

Tulsa, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location, great restaurants downstairs. The staff is not real responsive. We left a message for housekeeping and hours later had to contact the front desk as no one had taken action. Having only one elevator in service was a little inconvenient as well. Long waits going to and from your floor.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your comments from your recent stay. I want to apologize for the issues you encountered and letting us know so we can improve. Our elevators are being modernized and the project will be completed early next week. Sincerely Brian Inman General Manager More

Killeen, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We had a great experience with this hotel and the staff. Everybody was friendly and very helpful. Unfortunately we had a toddler with lingering car sickness when we checked in but they were very understanding. Even when we called for fresh bedding and more towels at 2am. The maid even offered to do a load of laundry for us. I... More

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Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your great comments from your recent stay, I will share them with the Team. I enjoyed hearing about the positive experiences with our Housekeeper and your enjoyment of the breakfast with our cook-to-order omelets. Sincerely Brian Inman General Manager More

Joplin, Missouri
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The internet was difficult to sign on to and there was only one elevator and no breakfast. The windows whistled with the wind and something on the roof banged all night. The main problem is that the place is overpriced for the quality of the room and there was no breakfast. The breakfast that was offered would have cost much... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your comments regarding our Hotel not offering free breakfast, I apologize that this lowered your experience. The DoubleTree by Hilton is not a free breakfast concept hotel and I respect your desire to stay at Hotel brands that offer free breakfast with their rooms. Sincerely, Brian Inman General Manager More

West Plains, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband I stayed at the DoubleTree for our 6th wedding anniversary. It was just as good as our original staying during our 1st anniversary. :) All of the staff were incredibly friendly and accommodating. The only downfall was there was a clicking noise in the a/c unit the first night that woke me up and I'm just so used... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for choosing the DoubleTree by Hilton for your special day, we are honored you chose us. Happy 6th Anniversary to you both. Sincerely, Brian Inman General Manager More

Bentonville, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I took a mini vacation and we were so pleased with the Doubletree hotel and the staff. Everyone was very friendly and helpful. We found ourselves just hanging out in our room because the room was so comfortable. But more importantly, and the deciding factor to return, it was clean. We also ate breakfast there every day... More

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for choosing the DoubleTree by Hilton as your mini vacation destination, I enjoyed your positive comments. I will share your great comments regarding your breakfast experience and how this made your stay even better. Sincerely, Brian Inman General Manager More

st. louis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Dear Fellow Travelers, It you want the very best Hotel in Springfield, MO? Go to the DoubleTree where service is King and the rooms are clean. The Food is delicious and the folks are the friendliest!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank yoiu for your great comments and recomendations. Sincerely Brian Inman General Manager More

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Additional Information about DoubleTree Hotel Springfield

Also Known As:
Springfield Doubletree
Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Springfield
#4 Business Hotel in Springfield
#10 Romantic Hotel in Springfield
#16 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Hotel Springfield 3.5*
Official Description (provided by the hotel):
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. ... more   less 
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