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DoubleTree Hotel Springfield

3.5 of 5 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
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DoubleTree Hotel Springfield
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DoubleTree Hotel Springfield
DoubleTree Hotel Springfield
DoubleTree Hotel Springfield
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489 reviews from our community

Traveler rating
    291
    137
    39
    16
    6
See reviews for
141
105
21
162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff is very friendly and the location is great! Not somewhere to grab a quick breakfast though. There is an Applebees right across the street and a nice Houlihans inside the hotel. Greeter at the door and the front desks were very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Juncos, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was really clean and personnel was very cordial and helpful, all time. The check in was fast and personnel do was very helpful and explain the ammenities of the hotel and area nearby. I was on a business trip but I enjoy the nice restaurant at breakfast with a good quality of food.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank your Miriam M for being our guest and letting us know how positive your experiences were. I enjoyed your comment about our Breakfast in Gracie's and will share your review with our Team. Sincerely Brian Inman General Manager More 

St. Louis, MO, United States
1 review
4 of 5 stars Reviewed 1 week ago

The ONLY reason I'm not giving an "Excellent" or "5-star" review is due to no encryption for the Wi-Fi internet. Everything else was awesome, from the warm chocolate chip cookie at sign-in, to the comfort of the bed and pillow, to the very classy ambiance of the room and lobby, to the friendliness and efficiency of the hotel staff!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Jack D for your great review regarding your stay. I appreciate your comments about our Wi-Fi and will look into having this changed. Sincerely, Brian Inman General Manager More 

Kansas City, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visit Wichita on business often and this property is my favorite. While you may find a newer property elsewhere, this particular hotel has all that you need and the staff always goes out of their way to accommodate you on your stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Brian S for being our guest and choosing to make us your Hotel of choice. I will share your positive comments about service with our Team. Sincerely, Brian Inman General Manager More 

Charlottesville, Virginia
Top Contributor
103 reviews 103 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one of those deals where I got to my room at 9 PM and was out by 7:30 AM. Check in was perfect, guy was nice and helpful, room was a pleasant break from Hampton and mattress was firm. I would have enjoyed an omelet for breakfast but guy was awol for 15 minutes. Workout room was in... More 

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you for your comments from your recent stay, I am glad we were able to make your quick stay pleasurable. I apologize we didn't get to make you an omelet, I appreciate you bringing this to our attention. Sincerely Brian Inman General Manager More 

Saint Joseph, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great hotel staff awaits you and your family. The hotel is close to MO State University where my son and I came for a college visit. You will not be disappointed. Take advantage of the pool, the cookies at all times of the day, and don't forget to have breakfast. I think this hotel used to be an Embassy... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Steven816 for your nice comments from your recent stay. I enjoyed you recognizing the many different services we offer in a positive way. I hope to have you as a guest in the future when visiting your son in College. Sincerely, Brian Inman General Manager More 

Overland Park, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed here while visiting family in the area for Thanksgiving. The lobby was decorated nicely and smelled nice, they had pine scent piped in. When we got to the room it was a hotbox, we called the front desk and they had it fixed. When I used the toilet I noticed the paper wasn't folded in a triangle as... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Daniel H for your review from your recent stay. I want to apologize for the issues you encountered, they are not common for us and I will ensure they are properly investigated and addressed. I understand your frustration and I again apologize. Sincerely, Brian Inman General Manager More 

Fort Smith, Arkansas
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel had a nice first impressi, but we had a lot of problems with the cleanliness of our room. The end table was very dusty, and there were blood stains on our comforter. The bed was comfortable, and the pool was nice. However the hot tub was out of order. I would not recommend this hotel.

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Aubreyness for your comments from your recent stay, we have obviously let you down as noted. I want to apologize for the room cleanliness issues and I have addressed this with our Housekeeping Team. This is not common place for us, as you can see by our other reviews, and we are sincerely concerned this happened during your... More 

Decatur, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was great, it was clean and well maintained. The staff that greeted us was friendly and gave us some really good warm walnut/chocolate chip cookies!! The bed was soft as were the sheets which to me is the real reason I stay in hotels. As usual the wifi was on a charge basis. Why do cheap hotels always... More 

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you NGW56 for your positive review from your recent stay. It was nice you recognized our Green initiatives with in-room recycling and awareness. Sincerely, Brian Inman More 

WIRoadWarrior
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I thoroughly enjoyed my stay here - everything was perfect and top of the line. Courteous check-in staff, comfortable room with plenty of space to work and relax. With 200 nights a year in hotels, this is one of the best Doubletree hotels I have had the pleasure to stay in over the past couple of years. Hats off to... More 

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you WIRoadWarrior for your recent review, I am humbled by your great comments. I look forward to your future visits to the Springfield area. Sincerely, Brian Inman General Manager More 

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Additional Information about DoubleTree Hotel Springfield

Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel Springfield 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Springfield Doubletree
Hotel Style:
#2 Romantic Hotel in Springfield
#4 Green Hotel in Springfield
#4 Business Hotel in Springfield
#12 Family Hotel in Springfield

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