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DoubleTree Hotel Springfield

Certificate of Excellence
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2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
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DoubleTree Hotel Springfield
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DoubleTree Hotel Springfield
DoubleTree Hotel Springfield
DoubleTree Hotel Springfield
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526 reviews from our community

Traveler rating
    315
    144
    44
    17
    6
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149
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Jonesboro, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Having to be in Springfield for the entire weekend I chose the Doubletree because of the many good experiences before at other locations. Hilton hotels are always my first choice. The weekend in the Ozarks was forecast with rain and I was not going to be out and about. It was The Master's Weekend and I looked forward to staying... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you David H for offering such a detailed and informative review from your recent stay, we take your feedback very seriously. I want to apogize for the numerous issues you encountered and I will address them with our Team. I do hope you will give us a second chance to be your hotel of choice when visiting the Springfield... More 

Maryville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very nice, clean and staff members were very helpful. The beds were very comfortable and room was cool. The only downfall of the hotel would be not offering complimentary breakfast. Overall, I had a great experience with this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Emily F for your review from your recent stay during the FBLA Conference. I understand your frustration that our full service brekfast was not complimentary like other limited service brands. We do offer a special bed and breakast rate that does include breakast, sorry this was not made clear when you made your reservations. Sincerely, Brian Inman General... More 

St. Louis, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed for a business trip and chose this hotel based on location. The hotel and room were clean and well maintained. The attached Houlihan's Restaurant was convenient and the service was good. This hotel did not disappoint.

Review collected in partnership with DoubleTree by Hilton

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Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Michael H for your review from your recent stay. I enjoyed your positive comments and look forward to your future visits to the Springfield area. Sincerely, Brian Inman General Manager More 

Lincoln, Nebraska
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stay at the Double Tree in Springfield because its close to where we go to visit family. The first time the pool was broken, the food was expensive and there was no place to sit comfortably and visit with family outside the room. Its central, Its clean and if you pay attention to the groupons you can get a... More 

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you dianewagner4 for your review from your recent visit, I appreciate your comments. I want to apologize that we did not meet all your needs and make you want to stay at another location. We will address your comments with our Team, thank you again for your feedback. Sincerely, Brian Inman General Manager More 

st louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Double Tree stay was great. We were visiting MO State for my son. The hotel was close to food and the University. It was also close to Bass Pro! Great place to stay in Springfield. Centrally located close to Highway.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Otto T for your review from your recent stay. Missouri State University is a great school and I hope your son enjoys his time there. I look forward to your future visits to the Springfield area. Sincerely, Brian Inman General Manager More 

Jackson, Mississippi
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Bed: Very comfortable and top of the line pillows. Bathroom: Small with low ceiling, but very nice. Shower was a little weak. Room overall: Very nice decor. The AC was set at 65, but was not putting out the cold air as expected. Runs on a chiller, which is less efficient. All of the room doors border the interior, so... More 

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you KTM1234 for your detailed review from your recent stay. I appreciate your comments and do share your concerns over the youth groups and kids running all over the hotel. We do have policies in place and bring extra security to assist, but it can be challenging for guests not associated with the groups. Sincerely Brian Inman General Manager More 

Texas
Top Contributor
77 reviews 77 reviews
33 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first time at this property. Overall I was very pleased. I think the rooms are especially nice. Furnished nicely and well decorated. Bathrooms were also much nicer than I would have expected. Check-in was super-efficient and the front desk agent was very friendly. I loved the cookie!!! For some reason, I really liked that the housekeeper left a note... More 

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you klb990 for your review from your recent stay, I enjoyed your comments about the Housekeeper leaving a positive note and the quality of the breakfast buffet, I will share those with the Team. Sincerely Brian Inman General Manager More 

Kansas
Top Contributor
206 reviews 206 reviews
48 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best thing about the stay was the delightful welcome received at the check in. Very gracious and the chocolate chip cookie is an added plus. This is very centralized with restaurants all around. If you are a single female, I recommend you do not eat at the connected Houlihans. They cater to men....I waited 20 minutes and never saw a... More 

Was this review helpful? Yes
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you MLMROCKS for your review from your recent visit, I have shared your comments with our Team. I have also shared your comments about Houlihan's so they can address the issues you mentioned as well. I look forward to your future visits to the Springfield area. Sincerely Brian Inman General Manager More 

Omaha, Nebraska
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was just traveling through and spent the night. Nice hotel, nice staff. HHonors points stay; no upgrade, but we were still comfortable in a standard room (812). Pros: Friendly, proper staff at the front desk - we were greeted by a man in a suit at the front desk for a late checkin. Make an excellent first impression. Cookies -... More 

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Omaha Travel for your great review from your recent stay, I am humbled you placed us as the "Best Hotel in Springfield", thank you. I enjoyed your detailed critique, it helps us look at ways we can improve. Sincerely, Brian Inman General Manager More 

Michigan
Top Contributor
269 reviews 269 reviews
73 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband is a Hilton Honors Gold Rewards member which means we stay in a lot of Hilton properties. While the staff was super and the over all appearance of the hotel was very nice, our bathroom had some issues. Minor, easy repairs such as a light bulb over the sink, a toilet that could have used some scrubbing and... More 

Was this review helpful? Yes 1
Binman86, General Manager at DoubleTree Hotel Springfield, responded to this review

Thank you Michigan Tess for your review from you and husbands recent stay, I have relayed your restroom issues to our Maintenance Team. I did enjoy your positive comments about our Teams friendliness and how much you enjoyed breakfast. Sincerely, Brian Inman General Manager More 

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