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University Plaza Hotel and Convention Center

3.5 of 5 333 John Q. Hammons Pkwy., Springfield, MO 65806
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University Plaza Hotel and Convention Center
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University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
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472 reviews from our community

Traveler rating
    275
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    54
    19
    29
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111
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for University Plaza Hotel and Convention Center
See the most recent reviews
Garden City
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 24, 2012

Booked this hotel through Price line and got it WAY cheap. Asked what the rack rate was and we would have easily gotten our money's worth for THAT price. This hotel is stylish and classy. Very well kept, very modern rooms. Absolutely nothing to complain about. Staff was friendly and effecient.

Was this review helpful? Yes 3
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for all your kind remarks about our team and our hotel! Our team works hard to create a welcoming and comfortable atmosphere and it's great to hear you enjoyed it. Hopefully you'll be back to visit our beautiful city soon! Thank you, again, for being our guest! More 

Kansas City, Missouri
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 21, 2012

The whole staff at the University Hotel were all so friendly and always greeted me with a smile and Good Morning or Good Afternoon. I am truly impressed of this hotel that has so many workers that seem truly intent on trying to make the guests feel comfortable and that they really do care . Have to give the hotel... More 

Was this review helpful? Yes 4
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so happy that you enjoyed your stay at the University Plaza Hotel Springfield. All of our team members work hard every day to make each guest feels special and by the sounds of your review, we accomplished our goal. Thank you for taking the time to share your experience with other fellow travelers and we look forward to... More 

Kansas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2012

Arrived at the University Plaza Hotel around 2:00 knowing check in wasn't until 4. Desk clerk said room was ready so we could go ahead and check in, then I asked for a slight twist to our room reservation, wanted a room close to the elevators. She said she could do this for us, but the room wasn't ready yet,... More 

Was this review helpful? Yes 5
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are glad that you enjoyed your time at the University Plaza Hotel and Convention Center in the heart of downtown Springfield, MO. We are in a perfect location whether your trip brings you to Springfield for business or pleasure. We will be sure to pass the kind words about our staff on to them, the front desk staff did... More 

Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2012

Stayed at the University Plaza Hotel this week for business and to lecture in one of their banquet halls. Was very warmly welcomed by Leslie the clerk at the front desk the evening I checked in who was engaging and made me feel right at home with her bright smile. The day of my lecture Sylvia the banquet manager was... More 

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again for... More 

kansas city, mo
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2012

The hotel is very poorly over priced and the service is sub-standard. The food at the restaurant is very good, but everything else is not worth the money spent. The amount of noise from the bar/atrium area is unbelievable and made it very difficult to get a good nights rest from a long and tiring day. We complained several times... More 

Was this review helpful? Yes 2
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept my apologies for your unsatisfactory experience at the University Plaza Hotel. We hold our standards for luxury service in high regard and I deeply regret that your experience fell below that standard. I assure you that I will personally address your service issues with our team. I would like to thank you for bringing these issues to our... More 

Waynesville
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2012

Our entire family and wedding party (25 rooms rented) stayed here for my son's wedding. We also had the rehersal dinner at the Tower Club which is part of the Hotel group. The entire hospitality, sales, catering and hotel staff were wonderful. They made all of us feel welcome and took care of our entire group. They were always available... More 

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Your review describes a wonderful wedding celebration! Thank you for selecting the University Plaza Hotel Springfield and The Tower Club for your special day. I'm glad you found the hotel comfortable and relaxing. Our team makes every effort to provide a relaxing atmosphere. Thank you! We hope you will return very soon! All my best, More 

Gassville, Arkansas, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2012 via mobile

My friend & I had a dead car battery after a late cardinals game. One of the staff members jumped our battery in pouring rain after picking us up in the shuttle. They were helpful above & beyond the standard. The hotel was beautiful, great outdoor pool, & best continental breakfast ever! Thanks again for a great stay!

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Our Team highly appreciates your fantastic review, I was very happy to hear we were able to help you with the battery. Thank you so very much for staying with us and taking the time to provide your comments. We look forward to your next visit to wonderful Springfield and the University Plaza. Best wishes for continued safe travels. More 

Fort Smith, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 8, 2012

Last week my wife and I spent two days at the University Plaza Hotel in Springfield, Mo. It was our first time to stay with them, we normally stay with a large chain hotel company. We were very happy with the everything and will stay with them again. We travel to the Springfield area twice a month, and need a... More 

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

On behalf of the entire team, thank you for your positive comments regarding your stay at the University Plaza Hotel & Convention Center. We are so humbled by your feedback and we truly value your loyalty! Comments like yours truly inspire us to work harder every day to exceed our guests’ expectations always striving for Excellence. We can’t wait till... More 

Saint Louis, Missouri, United States
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 30, 2012

We have stayed there a couple of times, and has been consistenly well-maintained. Breakfast buffet is very good. Great location - easy walking distance to downtown Springfield and Hammons Field. Free parking. Large comfortable rooms.

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel again. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again... More 

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, TIG Global, Priceline, TravelClick, Odigeo, TripOnline SA and Tingo so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#5 Romantic Hotel in Springfield
#6 Green Hotel in Springfield
#14 Business Hotel in Springfield
#19 Family Hotel in Springfield

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