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All 48 Springfield hotels

University Plaza Hotel and Convention Center

3.5 of 5 Hotel   |   333 John Q. Hammons Pkwy., Springfield, MO 65806
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University Plaza Hotel and Convention Center
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80%
Ranked #15 of 48 hotels in Springfield
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
KraZe47 Tampa, Florida
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343 people have reviewed this hotel

Traveler rating
    196
    74
    34
    16
    23
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84
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125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Tampa, Florida
Top Contributor
76 reviews 76 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had a suite. Pros Plenty of room. Food pretty good- event that evening and breakfasts Staff Free Shuttle to downtown restaurants Cons Room did not seem clean Children's handprints all over windows Bathroom door needed to be replaced Very noisy in room from lobby 'event' late into the evening.

Was this review helpful? Yes
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the... More

Winter Park, Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Was up for a wedding and stayed for four days. Everything about this hotel is fantastic from housekeeping, restaurant and the staff in general was kind, efficient and friendly the whole time we were there. I would recommend this hotel to anyone looking for a great place to stay. No negatives here.

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again for... More

Madison, Wisconsin
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our three night stay here on a trip to Springfield. The wide open atrium was lovely and it was nice to have the bar there for a convenient drink. The glass elevators were nice and fast. Our king bed room was huge and nicely furnished for the low price we were able to find online.... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

What a pleasure it was having you stay with us at the University Plaza Hotel and Convention Center. Located in the heart of downtown Springfield, we are just steps from popular destinations including MSU and Hammons Field. We look forward to welcoming your return the next time you are visiting Springfield. More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We first stayed here because of the proximity to the convention center. Our family loves everything about this hotel - especially the helpful staff and yummy breakfast. The downfall is that it's always crowded. Having a free shuttle makes that less of a hassle. The goldfish in our room is an unexpected bonus!

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More

Milwaukee, Wisconsin
Top Contributor
165 reviews 165 reviews
47 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is near downtown with plenty of parking. Check-in was convenient, and the staff was nice enough to promptly move us to a different room when we discovered our room had a noisy heating/cooling system. Our suite was clean, tastefully decorated, roomy. I did notice a paucity of outlets in the bedroom though, but we were able to make... More

Was this review helpful? Yes 8
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

It makes us very pleased to hear that you were very happy with your stay. All of the features that you mentioned — including the location, Gold Fish, staff, and breakfast — are why many people choose to stay with us and we are glad that these made the difference in your experience here. We do hope that you find... More

Franklin, Tennessee
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our granddaughter recently was married in Springfield, Mo. This hotel was a perfect choice! We had all ages, from 1 to 72 years. Could not have had nicer staff or better accommodations. Perfect for visiting with each other and still being able to watch the children. Everyone commented that it was the perfect place! Kathy and Heidi made us feel... More

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for sharing your feedback with other guests and for pointing out the quality that our hotel offers as compared to all others in the area as well as mentioning Heidi and Kathy. We definitely do our best to show guests high ratio quality for the value and we are thrilled that you experienced this during your visit to... More

Harrison, Arkansas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the University Plaza Hotel for a conference and I was very impressed with the accommodations and the friendliness of the staff. The rooms were clean and comfortable and the time I spent hanging out in the atrium was very relaxing. Katelin and her trainer, Susan, were very helpful and welcoming. Can't wait to stay here again!

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again for... More

Edmond, Oklahoma
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with hotel recently on a personal trip to Springfield. All of the staff were very pleasant, kind, and accommodating. I do have to say that the front desk staff mainly Susan and Katelin were very kind and made me feel at home. The rooms were very clean with no issues, not to mention the bed was super comfortable.... More

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Our Team highly appreciates your fantastic review. Thank you so very much for staying with us and taking the time to provide your comments, our renovations have recently started and we look forward to you experiencing them soon. We look forward to your next visit to wonderful Springfield and the University Plaza. Best wishes for continued safe travels. More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

During my extended stay at university plaza hotel, the evening staff was very welcoming and friendly especially the bar staff ( Kevin, Anna, Sara and Daniel Paine) were very entertaining, knowledgeable and helpful. The Bell men during my stay were equally as helpful specifically Jordan and Gitano. They were always on time and friendly. Although I ran into zero problems... More

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We do hope that you will find your way back to Springfield and to the University Plaza Hotel and Convention Center sometime soon. Thank you very much for your review which mentions Kevin, Anna, Sara, Jordan, Gitano and Daniel Paine. I will be sure to pass your comments to them. We hope to see you again soon! More

1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It was a great weekend and we had great food and the accommdatios were great. Just wish prom wasn't in next room on Saturday night it was hard to do what we were doing with the excessive noise can't wait until next year hoping still using the same venue The servers in restuarant were very good

Was this review helpful? Yes 8
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More

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Additional Information about University Plaza Hotel and Convention Center

Also Known As:
University Plaza Hotel Springfield
University Plaza Hotel
Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Springfield
#10 Business Hotel in Springfield
#17 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Official Description (provided by the hotel):
A Downtown Springfield MO Hotel At The Top Of Its Class, Enjoy first-class accommodations, Full Service Day Spa and exceptional guest service in the heart of downtown Springfield at the University Plaza Hotel and Convention Center Springfield, where everything you want to see or do is just steps away.University Plaza Hotel Offers Pet-Friendly StyleUrban adventures and outdoor escapades await you and your pet at University Plaza Hotel and Convention Center. Our pet-friendly downtown hotel takes care of all our guests in style, including our four-legged, furred and feathered ones. To keep your pet happy and healthy while traveling, we offer some very fetching pet amenities:Food and water bowls for use during your stay Plastic pick-up bags and map for great Springfield walks Pet exercise area within walking distance of our downtown hotel List of nearby veterinarians upon request Guppy Love. Traveling without your pet? How about a little Guppy Love instead? Can't bring Spot or Kitty this time? Not to worry - we can bring you a complimentary goldfish to keep you company. Sometimes a little extra color, companionship and quiet relaxation are all you need. And without any extra effort - our staff is trained to feed and care for the fish so all you need to do is enjoy. ... more   less 
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