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University Plaza Hotel and Convention Center

Certificate of Excellence
GreenLeadersBronze level
333 John Q. Hammons Pkwy., Springfield, MO 65806
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Best prices for: 1 room 1 guest
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University Plaza Hotel and Convention Center
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University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
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550 Reviews from our TripAdvisor Community

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Traveler rating
    305
    119
    66
    29
    31
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133
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178
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (174)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (93)
All months
Chicago
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The University is next door and the restaurants and night life are blocks away. The building was probably built in the early 80' yet kept reasonably up to date. I was a bit surprised to see the shower in my room had a ceiling separation which obviously had been there for a while. I couldn't get the wifi to work.... More 

Was this review helpful? Yes 3
West Plains, Missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is walking distance to the downtown area of Springfield and all the restaurants and shopping. It is also walking distance to the JQH area. The location is surrounded by older homes and college campus which adds to the walking adventure.

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked the location of the hotel as we were able to walk to both the downtown area as well as Missouri State to explore. We ate the buffet breakfast which had a nice selection as well as dinner twice at the restaurant. The hotel staff was very nice. We were there during a quiet weekend.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

What a pleasure it was having you stay with us at the University Plaza Hotel and Convention Center. Located in the heart of downtown Springfield, we are just steps from popular destinations including MSU and Hammons Field. We look forward to welcoming your return the next time you are visiting Springfield. More 

Gassville, Arkansas, United States
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is conveniently located and has plenty of free parking. The hotel was very clean and well maintained. Upon arrival the lobby is very spacious and nicely laid out. Breakfast was very good for a hotel breakfast and plenty of seating. Those were the good things about this visit. We arrived at 3:15 to check in and were told... More 

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the... More 

Dalian, China
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Husband and I stayed here before a flight out of SGF. We arrived at about 8 pm and were gone by 5:30 am, so didn't really take advantage of everything. But what we used was good. Safe neighborhood. Large room with good sized TV. Very clean. Helpful and courteous staff. Airport shuttle was on time and fast.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you very much for staying with us. We hope to become your hotel of choice when you stay in downtown Springfield! We look forward to welcoming you back soon! More 

Dexter, KS
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Talk about bipolar, everything was in extremes. We had a double bed room. One bed very comfortable. The other was totally worn out. Computer wouldn't work to check us in, but staff was super awesome. Computer over charged me, staff put a credit on my card go even it out. Breakfast smelt wonderful and inviting, pancakes were 2 1/2 inches... More 

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the... More 

Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everyone working at the desk was very personal and accommodating; for example (one of many things) : I bought a mac n cheese from the hotel shop, and they offered me an actual metal spoon to bring back to my room before I even asked (it really is the small things). They had an awesome "stranger in the gates" letter/message... More 

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so happy that your selection of our hotel resulted in such an incredibly positive guest experience for you! Many guests do select our property because of its location to Downtown Springfield and we do our best to ensure that they have a wonderful time while they are here with us. Our staff works hard to provide personalized attention... More 

Conway, Arkansas
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the better places I have stayed in Springfield, Missouri. Suite like rooms, fast internet and free wifi in the rooms. Beds were very comfortable. Rooms are up to date and modern, with small sofa and full desk to work at, small fridge and microwave. Set up for the business traveler.

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose University Plaza Hotel and Convention Center while you were... More 

Little Rock, Arkansas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for the night on the way to Kansas City. Very disappointed in this hotel. They are in the middle of construction, lots of noise in the morning. Hotel clerks were rude at check in. Hallways were dark and dank. Room was very outdated and grungy. There is no way this is a 4 star hotel. Will... More 

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the hopes of improving our service to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The good: Breakfast, Bar/restaurant, Kevin the server, fish tacos, 3000 mother-in-law tongues in planters. The bad: Out of soap, no wash cloths, out of coffee in room, only one maid on duty in sold out night of July 3, no bedding for suite sofa bed. Rather out of date room.

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the hopes of improving our service to... More 

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