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All 49 Springfield hotels

University Plaza Hotel and Convention Center

3.5 of 5 Hotel   |   333 John Q. Hammons Pkwy., Springfield, MO 65806
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80%
Ranked #14 of 49 hotels in Springfield
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
IanGBradford Bradford
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445 people have reviewed this hotel

Traveler rating
    266
    87
    45
    18
    29
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103
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154
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Bradford
Top Contributor
81 reviews 81 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Following Route 66 brought us tired to Springfield. Even though Cardinals were playing, very helpful reception staff managed to find us a good room at this hotel. A short walk brought us to a couple of bars/restaurants. All in all, a good place to chill out for an evening.

Was this review helpful? Yes 1
Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed here as part of our annual convention. This was our first time taking part and coming to Springfield, Missouri. The building looked great from the outside and was visually appealing. Our grandchild loved the fountains and the pool. I found the rooms really outdated and our bed was hard. I was expecting more in the... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for all your kind remarks about our team, they work hard to create a welcoming and comfortable atmosphere and it's great to hear you enjoyed it. Our hotel is currently under a renovation, the exterior is almost complete and we are glad you noticed it. The interior begins in about a week, we hope when you return you... More

Springfield, mo
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were dirty and we had mold on our ceiling. The front desk staff was very unprofessional, rude, and not accommodating at all. I have been to a lot of hotels and this was by far the worst experience.

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the... More

Sheboygan, Wisconsin
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are on our way to drop our daughter off at college. Spent the night here and loved everything about it. Lovely spacious room, excellent hot and cold breakfast buffet and comfortable beds. Staff went out of their way to be helpful. We were able to walk for 5 minutes and had a dozen choices for supper. Great experience!

Was this review helpful? Yes 5
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for all your kind remarks about our team and our hotel! Our team works hard to create a welcoming and comfortable atmosphere and it's great to hear you enjoyed it. It sounds like you enjoyed some of the great aspects of our city. Hopefully you'll be back to visit our beautiful city soon! Thank you, again, for being... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here this past weekend. Woke up sunday morming with two large itchy bites on my forearm. Got on my ipad and looked up bed bugs. Pictures were identical. A bed bug info web site said they hide when there is light in room and come out at night. Evidence of bed bugs is tiny black dots which is their... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We empathize with the circumstance that you endured recently. Here at the University Plaza Hotel, we are committed to offering both personalized service and a clean and comfortable environment for all of our guests. After receiving your complaint our staff immediately began investigating by conducting an internal inspection of the guest room by members of management, not the housekeeping team... More

Surprise
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and couldn't have been more pleased. The room was clean, the staff was friendly, and the pool was great. The free breakfast was about the best hotel breakfast I've ever had in both selection and quality. Highly recommend.

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel. Public spaces are very attractive. Place is fresh and clean looking and smelling. Room was pretty standard in size, lay out, and amenities provided. Bed was quite comfortable. Room seemed very quiet for a downtown location. I slept well. Staff was very polite and gracious. Service in the restaurant was slow and expensive. Food was... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you so much for your wonderful review and positive rating from your recent stay at the University Plaza Hotel and Convention Center! It was our pleasure to host you and we are thrilled to hear that everything exceeded your expectations. We look forward to your return! More

Rocky Point, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ashley Higginbothem told us about University Plaza and set us up for a wonderful stay there. The rooms were clean and comfortable, breakfast was great, pools clean and had everything you would need by them down to apples in the workout room. Staff was kind and friendly and always there to help and answer questions. I will be back and... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Our Team highly appreciates your fantastic review. Thank you so very much for staying with us and taking the time to provide your comments. We look forward to your next visit to Springfield and the University Plaza. Best wishes for continued safe travels. More

Aldrich Mo
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location has always been perfect for a night downtown, or at The Shrine Mosque. The Standard King room was spacious, with a loveseat sized sofa, flat screen TV. Bathroom was a little cramped, and no exhaust fan so showers were a little steamy. The bed was very comfortable. No fridge in the rooms, bring a cooler. The breakfast was... More

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

What a pleasure it was having you stay with us at the University Plaza Hotel and Convention Center. Located in the heart of downtown Springfield, we are just steps from popular destinations including MSU and Hammons Field. We look forward to welcoming your return the next time you are visiting Springfield. More

Belleville, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a conference. I registered through the organizations website for the hotel stay nights. I reserved three nights. When i arrived at the hotel, they only had me down for two nights. Then the front desk person proceeded to argue that she only had me for two. I had a printed confirmation, but she wasn't... More

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Receiving feedback from our guest enables us to improve while being able to accommodate all of our guests a little better upon each visit. Thank you for taking the time to write a review in regards to your stay at the University Plaza Hotel and Convention Center. We look forward to serving you again in the near future. More

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
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Also Known As:
University Plaza Hotel Springfield

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Springfield #6 Green Hotel in Springfield #12 Business Hotel in Springfield #20 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTERDowntown Lodging at the Top of Its ClassExperience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Complimentary hot breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield just 30 minutes from Branson, MO• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, indoor and outdoor pools, and business center ... more   less 
Number of rooms
272

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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