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University Plaza Hotel and Convention Center

3.5 of 5 333 John Q. Hammons Pkwy., Springfield, MO 65806
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Certificate of Excellence 2014
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University Plaza Hotel and Convention Center
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University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
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490 reviews from our community

Traveler rating
    283
    99
    56
    22
    30
See reviews for
116
66
21
159
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Rolla, Missouri
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was clean and well furnished. The problem I had was the room I stayed in had some kind of noise problem. It seemed like every 20-30 minutes the water pipes were ringing. I have seen this in old houses where the pipes are copper and not secured well. I stayed in room 813, on 2-26-15. I was not... More 

Was this review helpful? Yes 1
Sand Lake, Michigan
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a great place to stay. Right in the middle of everything. Very comfortable and clean. They have a shuttle that will take you places and pick you up. The breakfast was one of the best I've had for free. I would definitely stay again. I have no complaints.

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for your wonderful comments about your recent overnight business trip. We are very fortunate to be centrally located in downtown Springfield, where everything is within walking distance. "Excellent location" what more can we ask for in a review? More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Good overall service. Restaurant reasonable prices...good food! Nice bar area. Staff friendly and helpful. A little too warm but able to open window for fresh air. Close to university with plenty of parking.

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We are also under a huge renovation and will be up in the rooms shortly. We look forward to welcoming you back to Springfield and the University Plaza very soon. More 

Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel. It has a causal atmosphere and a good complimentary hot and cold breakfast. Clean with nice service and a beautiful atrium to relax. Only thing I didn't like was that the room was too warm.

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so happy that you enjoyed your stay at the University Plaza Hotel Springfield. All of our team members work hard every day to make each guest feels special and by the sounds of your review, we accomplished our goal. Thank you for taking the time to share your experience with other fellow travelers and we look forward to... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Staff at bar were very hospitable. Michelle was a very good manager. She put up with my friends unruly characters and gave us very knowledgeable advice of the surrounding night life. Jarred was good too in the morning during breakfast.

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

University Plaza Hotel is delighted to receive your praises and hear that we exceeded your expectations. It is our mission to truly delight and satisfy our guests. Thank you so much for your kind comments, we look forward to welcoming you back soon. More 

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Because of the great deal we got on room and the kind,warm staff along with the good free breakfast it outweighed the slightly outdated property. This is a nice, clean hotel with friendly, prompt service. We were so blessed by our one night getaway here. It was quiet and within walking distance of great restaurants and little conveniences like walgreens... More 

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Our Team highly appreciates your fantastic review. Thank you so very much for staying with us and taking the time to provide your comments. We look forward to your next visit to wonderful Springfield and the University Plaza. Best wishes for continued safe travels. More 

Alfred, New York
Top Contributor
171 reviews 171 reviews
68 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a bad place, but not quite up to its billing and hype. Check-in was decent and staff was helpful enough, but the level of service was not above what should be reasonably expected. The room was reasonably clean but not really that quiet. The interior courtyard does not deaden sound and several times in the night loud noises from... More 

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. I do want to point out that our HVAC has been replaced... More 

Top Contributor
134 reviews 134 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I ate their lunch buffet and it was the best food I've eaten at a hotel restaurant mid day. The chicken was wonderful! I loved the fruit and salad bar fixings. I recommend this lunch experience especially if you're attending an event at the hotel already. I will enjoy lunch there again the next time I'm there.

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

University Plaza Hotel, is delighted you enjoyed the atmosphere, people and food at the Terrace Grille We will be sure to share your kind feedback with the chef! We can’t wait to see you again soon! More 

Top Contributor
158 reviews 158 reviews
104 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. The inner courtyard feel of the bar/dinner area is refreshing. Your room is not far from the elevator and the pool and spa are very easy to reach. The room is immaculate and the separate bath area and vanity area are a nice touch. I ate in the hotel and had an excellent corn... More 

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More 

Central Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was fortunate enough to get into this hotel at a discounted price, but it would have been worth more. The place is huge with a huge open atrium and rooms all around the outsides. There are no interior rooms and it looked to be 9 stories high. My room included a free hot buffet breakfast that was great. Room... More 

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you so much for taking time to provide us feedback on Trip Advisor. We know you have many choices when staying in downtown Springfield and we hope you will continue to visit us each time you are in town! Thank you again! More 

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Expedia, TIG Global, Hotels.com, Despegar.com, Priceline, Odigeo and Tingo so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#7 Green Hotel in Springfield
#16 Business Hotel in Springfield
#22 Family Hotel in Springfield

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