We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Springfield hotels

University Plaza Hotel and Convention Center

3.5 of 5 Hotel   |   333 John Q. Hammons Pkwy., Springfield, MO 65806
Hotel amenities
Save Saved
You added University Plaza Hotel and Convention Center to your Saves list
University Plaza Hotel and Convention Center
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
80%
Ranked #15 of 48 hotels in Springfield
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Mopesty Sikeston, Missouri
Write a Review

349 people have reviewed this hotel

Traveler rating
    200
    75
    34
    16
    24
See reviews for
85
50
19
127
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
English first
Sikeston, Missouri
Top Contributor
122 reviews 122 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

We come back to this hotel again and again. Nice, clean rooms. Extra friendly staff. Excellent free breakfast. Even the guests seem happy and friendly!! Today i met KATHY while eating breakfast--i begged for a diet coke and, being addicted to them like i am, she brought me TWO!! Thank you Kathy for your easy smile and friendly conversation. She... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I'm stopping on a trip from chicago to Texas. Looked up this place on tripadvisor and booked. Called in a reservation and the guy on the phone was very nice, even gave us a little break on the room rate. Front desk check in was very good and have us a great steak house recommendation (Flame - very cool place,... More

Was this review helpful? Yes 2
Teutopolis, Illinois, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is quite nice, especially for the price ($76 on priceline). Our room was clean and pretty roomy. The indoor pool was certainly adequate as well. The complementary breakfast was sufficient (I've had better but it was fine) and there is plenty of seating in the breakfast area. The staff keeps the buffet full and the area clean.

Was this review helpful? Yes 3
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for the wonderful comments and rating! Sounds like everything you experienced from the room to the pool was all around fabulous - and we could not be happier for you to share that. By the sounds of your review title, you will be visiting again - we look forward it! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at the University Plaza Hotel. They have great staff! We really enjoyed the breakfast buffet. Kathy was especially helpful and courteous in the dining area and made sure the buffet was restocked as needed. Kathy and Heidi were both very diligent in keeping the dining area cleaned up nicely to accommodate the guests. Room was... More

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience and mentioning Heidi and Kathy. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Kathy & Heidi provided excellent service with a positive attitude. They really put together a fantastic breakfast bar. They kept it clean and well stocked. They were pleasant to be around a they have historic knowledge of the hotel and the area. A special Thank You goes out to these two customer service specialists.

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Exceptional guest service is the ultimate goal and top priority of all of us here at the University Plaza Hotel and Convention Center and it sounds like Heidi and Kathy accomplished that. Thank you so very much for acknowledging the efforts of our staff! We’re glad you had a great stay during your recent business trip and hope that whether... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is so clean. It smells good, my room was great. Breakfast was amazing! Kathy & Heidi took great care of us. I recomend this place hands down over any place else. I enjoyed myself and I will be back soon!

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Receiving feedback from our guest enables us to improve while being able to accommodate all of our guests a little better upon each visit. Thank you for taking the time to write a review in regards to your stay at the University Plaza Hotel and Convention Center and about Heidi and Kathy. We look forward to serving you again in... More

Tampa, Florida
Top Contributor
76 reviews 76 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had a suite. Pros Plenty of room. Food pretty good- event that evening and breakfasts Staff Free Shuttle to downtown restaurants Cons Room did not seem clean Children's handprints all over windows Bathroom door needed to be replaced Very noisy in room from lobby 'event' late into the evening.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case, and we can offer no excuses. Your comments have been shared with all of our staff with the... More

Winter Park, Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Was up for a wedding and stayed for four days. Everything about this hotel is fantastic from housekeeping, restaurant and the staff in general was kind, efficient and friendly the whole time we were there. I would recommend this hotel to anyone looking for a great place to stay. No negatives here.

Was this review helpful? Yes 6
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again for... More

Madison, Wisconsin
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our three night stay here on a trip to Springfield. The wide open atrium was lovely and it was nice to have the bar there for a convenient drink. The glass elevators were nice and fast. Our king bed room was huge and nicely furnished for the low price we were able to find online.... More

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

What a pleasure it was having you stay with us at the University Plaza Hotel and Convention Center. Located in the heart of downtown Springfield, we are just steps from popular destinations including MSU and Hammons Field. We look forward to welcoming your return the next time you are visiting Springfield. More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We first stayed here because of the proximity to the convention center. Our family loves everything about this hotel - especially the helpful staff and yummy breakfast. The downfall is that it's always crowded. Having a free shuttle makes that less of a hassle. The goldfish in our room is an unexpected bonus!

Was this review helpful? Yes 4
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More

Been to University Plaza Hotel and Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about University Plaza Hotel and Convention Center

Also Known As:
University Plaza Hotel Springfield
University Plaza Hotel
Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Springfield
#7 Romantic Hotel in Springfield
#10 Business Hotel in Springfield
#17 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Official Description (provided by the hotel):
A Downtown Springfield MO Hotel At The Top Of Its Class, Enjoy first-class accommodations, Full Service Day Spa and exceptional guest service in the heart of downtown Springfield at the University Plaza Hotel and Convention Center Springfield, where everything you want to see or do is just steps away.University Plaza Hotel Offers Pet-Friendly StyleUrban adventures and outdoor escapades await you and your pet at University Plaza Hotel and Convention Center. Our pet-friendly downtown hotel takes care of all our guests in style, including our four-legged, furred and feathered ones. To keep your pet happy and healthy while traveling, we offer some very fetching pet amenities:Food and water bowls for use during your stay Plastic pick-up bags and map for great Springfield walks Pet exercise area within walking distance of our downtown hotel List of nearby veterinarians upon request Guppy Love. Traveling without your pet? How about a little Guppy Love instead? Can't bring Spot or Kitty this time? Not to worry - we can bring you a complimentary goldfish to keep you company. Sometimes a little extra color, companionship and quiet relaxation are all you need. And without any extra effort - our staff is trained to feed and care for the fish so all you need to do is enjoy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Orbitz, Booking.com, TIG Global, Tingo, Otel, Hotels.com and Venere so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage University Plaza Hotel and Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.