We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

University Plaza Hotel and Convention Center

Certificate of Excellence
GreenLeadersBronze level
Hotel website
333 John Q. Hammons Pkwy., Springfield, MO 65806
Offers & Announcements
Buy Now and Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
University Plaza Hotel and Convention Center
View Map
Add Photo Write a Review

620 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Overland Park, Kansas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A recent business related trip took me to Springfield, MO and I was very impressed by the University Plaza Hotel and Convention Center. Okay, I admit, I upgraded from the standard room to a suite but still, I never expected such a great place to stay for 2 nights and 3 days. Next time, I'm going a day ahead of... More 

Helpful?
Thank Gary F
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Receiving feedback from our guest enables us to improve while being able to accommodate all of our guests a little better upon each visit. Thank you for taking the time to write a review in regards to your stay at the University Plaza Hotel and Convention Center. We look forward to serving you again in the near future. More 

Austin, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in Springfield for a conference and since the conference was held at the University Plaza, it only made sense to stay here as well. We did check surrounding hotels for prices and amenities though, and the University Plaza Hotel seemed to be better than most in the area. The fact that the room cost included a nice breakfast... More 

Helpful?
Thank Cathy M
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are glad that you enjoyed your time at the University Plaza Hotel and Convention Center in the heart of downtown Springfield, MO. We are in a perfect location whether your trip brings you to Springfield for business or pleasure. We will be sure to pass the kind words about our staff on to them. Again we are glad you... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Staff at expo center is second to none. Tessa, Amy, Mandie, Aaron, Jamie, and Derek offer friendly customer service. From helping you troubleshoot computer problems- to helping you find an extension cord. They make sure the "show" goes on flawlessly.

Helpful?
2 Thank Brandy R
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We do hope that you will find your way back to Springfield and to the Springfield EXPO Center sometime soon. Thank you very much for your review which mentions Tessa, Amy, Mandie, Aaron, Jamie, and Derek excellent service. More 

Wentzville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful stay. stayed for a 3-day business conference. The place is very clean and updated. Not a complaint on anything. Would stay here again the next time I'm in Springfield. Rooms are comfortable and large.

Helpful?
Thank Louie L
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are so happy that you enjoyed your stay at the University Plaza Hotel Springfield. All of our team members work hard every day to make each guest feels special and by the sounds of your review, we accomplished our goal. Thank you for taking the time to share your experience with other fellow travelers and we look forward to... More 

Springfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The HBA of Greater Springfield has worked with the new staff at the Springfield EXPO Center for two years. I failed to write this review last year, so whatever I state now is a carbon copy of what I should have stated last year. All the staff are hard workers and friendly. This goes for Derrick, Amy, Tessa, Jamie and... More 

Helpful?
1 Thank larrywN3785BI
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Exceptional guest service is the ultimate goal and top priority of all of us here at the University Plaza Hotel and Convention Center and the Springfield EXPO Center. Thank you so very much for recognizing Amy, Tessa, Jamie, Mandie, Janus, Aaron and Derrick, I know they will be thrilled. More 

Springfield, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I was working at U. Plaza's Whiskey Fest 2016 recently, and as I was outside waiting for a cab a kind, elderly gentleman named John offered to take me anywhere I needed to go. He thanked me for my time, opened my door for me, and didn't charge me a thing. This was truly the best service I've ever had... More 

Helpful?
Thank Katherine S
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We do hope that you will find your way back to Springfield and to the University Plaza Hotel and Convention Center sometime soon. Thank you very much for your review which mentions John's excellent service. More 

Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Derrick is an exceptional worker. I've volunteered at the expo in the past and will soon another event coming up, and I know I can count on him to be very courteous, friendly and eager to help in any way he can. Please see that Derrick gets the recognition that he deserves.

Helpful?
2 Thank Sue D
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for sharing your feedback with other guests and for pointing out the service provided by Derrick. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I worked a home show booth at the Expo Center managed by the University Plaza Hotel. The staff went out of their way to help with some special needs for my booth. Most particularly Amy and Derrick were awesome helping me this visit and once before at the Fall remodeling show. I have done a lot of shows and had... More 

Helpful?
2 Thank Jim U
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Exceptional guest service is the ultimate goal and top priority of all of us here at the University Plaza Hotel and Convention Center and the Springfield EXPO Center. Thank you so very much for recognizing Amy and Derrick. More 

Saint Louis, Missouri
Level Contributor
137 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

John Q. Hammons, developer of University Plaza and of many other commercial and residential structures throughout the United States, built hotels with his guests' comfort in mind. This hotel was designed with a hollow core around which the rooms are situated, The front door of each room opens to a walkway over which one may look down on the central... More 

Helpful?
1 Thank RebecaEleria
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you so much for taking time to provide us feedback on Trip Advisor. We appreciate your return patronage! Our location in downtown Springfield is truly a great selling feature of our hotel and clean, comfortable and quiet rooms is always our goal. I am so glad that we were able to provide you with a wonderful overnight stay. We... More 

Lubbock, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for the first time at the beginning of January. Three things that I really enjoyed about this place - 1) their staff were very friendly and very eager to go out of their way to assist me and my group...especially the shuttle drivers! 2) the indoor pool and hot tub - perfect temperatures for night... More 

Helpful?
1 Thank Kaley_Paris_Daniel
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. We look forward to welcoming you back to Springfield and the University Plaza very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Room/suite (25)
Viewed
Bathroom (8)
Viewed
View from room (5)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (8)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
0:48
Videos (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Springfield hotels
0.4 mi away
Hotel Vandivort
Hotel Vandivort
#4 of 51 in Springfield
4.5 of 5 stars 292 reviews
2.5 mi away
DoubleTree by Hilton Springfield
0.4 mi away
Holiday Inn Express and Suites Springfield - Downtown
Show Prices
Show Prices
Show Prices
4.2 mi away
La Quinta Inn & Suites Springfield Airport Plaza
2.8 mi away
Ramada Plaza Springfield Hotel and Oasis Convention Center
1.2 mi away
BEST WESTERN Route 66 Rail Haven
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay