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University Plaza Hotel and Convention Center

3.5 of 5 333 John Q. Hammons Pkwy., Springfield, MO 65806
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University Plaza Hotel and Convention Center
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University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
University Plaza Hotel and Convention Center
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472 reviews from our community

Traveler rating
    275
    95
    54
    19
    29
See reviews for
111
64
19
158
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Missouri
Top Contributor
125 reviews 125 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This used to be the place to stay. It was really something when it was first built. Now you will really notice the small bathroom as being out of place. You can step out of the shower into the toilet. There is a wasted space counter in the bathroom too. They are working on some updates, but they can't fix... More 

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to record your feedback on Trip Advisor! We do appreciate all comments from our guests. Thank you very much for staying with us, I noticed you were also here last December. We are also glad you noticed the renovations underway. We look forward to welcoming you back soon! More 

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The bed was horrible for an upscale hotel. It was swayed in the middle and made it hard for me to sleep. Fortunately my 9mo old son kept me up most of the night so I didn't have to sleep in the uncomfortable bed. The coffee table leg about fell off when we moved it to make room for our... More 

Was this review helpful? Yes
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Please accept our sincere apology for the issues you experienced during your recent stay. We strive every day to make sure our guest enjoy their time with us and have a pleasant night's sleep. Unfortunately this did not happen in your case. Your comments have been shared with all of our staff with the hopes of improving our service to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our first visit to springfield we had booked a room at another hotel that we were so uncomfortable at!! We found a special price on this hotel and booked online. They seem to do alot of $55 rates early in the morning! I called the front desk here at 6am after booking online and told them we had to get... More 

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose University Plaza Hotel and Convention Center while you were... More 

Olathe, KS
Top Contributor
182 reviews 182 reviews
42 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Not quite a 5 star rating but pretty close. Very nice at the reception desk, the room was good, a little better than average. There was a huge dead black spider in my room...better dead than alive but it kind of creeped me out. Good shower and ok bed. The small pillows made it hard to get comfortable, but it... More 

Was this review helpful? Yes
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

University Plaza Hotel, is delighted you enjoyed the atmosphere, people and especially the bell man. We will be sure to share your kind feedback with the team! We can’t wait to see you again soon! More 

Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I got assigned this hotel from another website when securing a room for our Thanksgiving travels. We couldn't have asked for a better place to stay!! We got in at 2 am, but the receptionist at the front desk was still cheerful and friendly. We had no problems with the room. The beds were super comfy and hit the spot... More 

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for selecting University Plaza Hotel for your recent conference stay. We could not be happier that you enjoyed our helpful team, breakfast and your guestroom. We hope to see you soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel off of Travelocity on Cyber Monday. It was so much better than I expected!! I had a very smooth check in and great breakfast before heading to a very hectic day. It took a while to find it from the Interstate but it was worth it!

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

University Plaza Hotel is delighted you enjoyed the atmosphere and the Goldfish. We will be sure to share your kind feedback with the, :)! We can’t wait to see you again soon! More 

ofallon, mo
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stay many times at the University Plaza Hotel for business, pleasure, conventions and recovering after surgery. By far one of my favorite places to stay. Love the atrium. Rooms are comfortable. Nice pool and spa. Staff is always friendly and helpful.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

We are always delighted to hear from our returning guests and are honored to be considered one of your favorite hotels in Springfield. We look forward to continuing to exceed your expectations during your future visits with University Plaza Hotel. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Everybody here was friendly, and very informative on any questions we had. Room service we had kept everything in order. The hotel was close to attractions, and most were in walking distance. I would recommend this hotel to my family and friends.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for selecting University Plaza Hotel for your recent conference stay. We could not be happier that you enjoyed our helpful team, convenient location and luxurious guestroom accommodations. We hope to see you soon. More 

Denver, Colorado
Top Contributor
69 reviews 69 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night when traveling through the area. The room was great, the bed was comfortable and the breakfast was very good. The front desk staff was very helpful with our special parking needs. We would definitely stay again if we were in the area.

Was this review helpful? Yes 1
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for the wonderful comments and rating! Sounds like everything you experienced from the room to the Location was all around fabulous - and we could not be happier for you to share that. More 

Springfield, Missouri
Senior Contributor
43 reviews 43 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a same day reservation and asked for something that usually hotels can't guarantee. I went on the day that the neighboring baseball field was doing fireworks, and I asked to have a room that I could see the view. Even though there was a conference at the same time, they put me in an excellent 8th floor room... More 

Was this review helpful? Yes 2
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this review

Our Team highly appreciates your fantastic review. Thank you so very much for staying with us and taking the time to provide your comments. We look forward to your next visit to wonderful Springfield and the University Plaza. Best wishes for continued safe travels. More 

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TIG Global, Priceline, TravelClick, Orbitz, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#5 Romantic Hotel in Springfield
#6 Green Hotel in Springfield
#14 Business Hotel in Springfield
#20 Family Hotel in Springfield

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