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Candlewood Suites Springfield

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1920 E. Kerr Street, Springfield, MO 65803
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Candlewood Suites Springfield
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137 Reviews from our TripAdvisor Community

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Traveler rating
    100
    27
    6
    2
    2
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28
32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Kresgeville, Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment you walk in to this hotel it's a great experience. The staff was super friendly, the lobby very up to date and clean. Our room was very nice and comfortable. Since we stayed a week, the full size refrigerator was great, dishwasher, stove, recliner. Just very comfortable. Also, free laundry, fitness area and area to buy supplies... More 

Was this review helpful? Yes
St Charles, MO
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this hotel on TA and, after reading the reviews, decided to give it a shot. The good reviews are all accurate. This hotel is located at the intersection of the main highway (Hwy 44) and a main thoroughfare (Glenstone). The property is very well maintained. Everything in the room was updated, clean, and fresh. The desk staff were... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear IM_Bogeyman: Thanks so much for staying with us and for taking the time to write a review. We greatly appreciate the kind words and the confirmation of our facility and services to TripAdvisor. Additionally, we are all very happy to hear that you had a rewarding Candlewood Suites experience. Yours in hospitality, Layne Bradley General Manager More 

Decatur
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here 2 nights 4th of July weekend because Branson hotels were pretty much booked solid that weekend (last minute plans). We were able to get a 2 double bed room for $69 which was a bargain compared to what was offered elsewhere on a holiday weekend. The staff was great, the room was modern and most importantly clean.... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear Cruiser2074: Thanks so much for staying with us and for taking the time to write a review. We are all very exited to hear that you had a clean and comfortable Candlewood Suites experience. Thanks again for staying with us, safe travels. Yours in hospitality, Layne Bradley General Manager More 

5 of 5 stars Reviewed 4 weeks ago

We ended up staying here after having to leave another hotel because of roaches. This place was extremely clean and updated. No pool but we were able to use the pool at the hotel in front of ours. Pet friendly. Free washers and dryers were available which came in handy as we wanted to wash everything after leaving the other... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear Sarah G: Thank so much for staying with us and for taking the time to write a review. We are all very delighted to hear that you had a rewarding Candlewood Suites experience. Safe travels and come see us again! Yours in hospitality, Layne Bradley General Manager More 

Trenton, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly and check in was relatively quick. The room was very clean, but the beds were the hardest beds I've ever slept on in a hotel. Literally, my hips are burning this morning. We were in a non smoking room, but the entire 2nd floor smelt of old smoke or mildew. Luckily, the room itself wasn't... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear eastwood32: Thanks so much for staying with us and for taking the time to write a review. We always strive to exceed our guest's expectations and I'm sorry to hear that in your case we failed to do so. We will definitely take your concerns to heart so that we can better serve our future guests. Safe travels. Yours... More 

Leavenworth, Kansas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 5, 2015

This Candlewood Suites is conveniently located just off of the freeway, and has many shopping / restaurant options in close proximity. The hotel is clean and the staff is friendly. They do not offer a breakfast for the stated reason of the kitchens in the rooms, but they will sell you breakfast items from their pantry. I have stayed at... More 

Was this review helpful? Yes 1
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear scottbmorris: Thank you so much for staying with us and for taking the time to write a review. I'm sorry to hear that we failed to live up to your expectations of what a Candlewood Suites should be, and want to ensure you that I will be working with my staff and with the brand to make sure that... More 

Wichita, Kansas
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 31, 2015

When you consider a major chain, like IHG, there isn't a lot of special things to write and often the writing is reserved for complaints. This property was very clean, checkin was friendly and uneventful. The room is a "suite" in that the sleeping room is separate from the "living room". One thing there have done uniquely here is replacing... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear TravelingFootballDad: Thank you so much for staying with us, and for taking the time to write a review. We are all very happy to know that you had a rewarding Candlewood Suites experience. Thanks again, and we hope to see you next time you're in Springfield. Yours in hospitality, Layne Bradley General Manager More 

Rogers, Arkansas
Level Contributor
111 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were in town for a car event and chose Candlewood Suites. Service was good, check in quick, room was clean. We had a queen suite. The bed was positioned with one side against the wall so it was difficult for 2 people. Other hotels in the area offered a special rate for car show attendees for $99 with continental... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear 1969RS: Thanks so much for staying with us and for taking the time to write a review. We are all delighted to hear that you had a comfortable Candlewood Suites experience. Thanks again and safe travels. Yours in hospitality, Layne Bradley General Manager More 

United States
Level Contributor
70 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 25, 2015

This was our first stay here and we were pleasantly surprised. We were quickly greeted when we arrived, which was a little earlier than checkin time. They immediately checked to see if our room was ready for our checkin and within 10 minutes of our arrival we were in our king suite room. The room had everything we needed, with... More 

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear spenchea: Thanks so much for giving us the opportunity to serve you on your recent trip to Springfield. And, thank you very much for taking the time to write a review. I can't begin to tell you how delighted we all are to hear that we were able to deliver a Candlewood Suites experience that was enjoyable and valuable.... More 

1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

Very reasonable rates! Spotless Clean with plenty of towels etc. We didn't expect kitchen - full size fridge, stove, new pots & pans & dishes, dishwasher, full size coffee pot and microwave. Plenty of plugins - everything in working order. Excellent customer service- great desk clerk. Safe secure wifi - Our new place to stay! Thank you!

Was this review helpful? Yes
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear L1951: We are so glad to have had you stay with us on your recent trip to Springfield, and we want to thank you for taking the time to write a review. Additionally, we are all delighted to hear that you had a rewarding Candlewood Suites experience. It means so much to us to hear that we were able... More 

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