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Holiday Inn Express & Suites - Medical District

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310 E Monastery, Springfield, MO 65810
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Holiday Inn Express & Suites - Medical District
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Holiday Inn Express & Suites - Medical District
Holiday Inn Express & Suites - Medical District
Holiday Inn Express & Suites - Medical District
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135 Reviews from our TripAdvisor Community

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Traveler rating
    92
    34
    4
    2
    3
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50
23
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Huntington, West Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Super clean rooms with free breakfast. Can't beat those cinnamon rolls! This is either a new hotel or newly remodeled or else they have a super human cleaning staff. We stayed in a suite since we hAve a large family. Very roomy.

Was this review helpful? Yes 2
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you so much not only for staying with us but for taking the time to write your compliments regarding our hotel. My staff always tries to meet not only our hotel's and IHG's expectation but more than anything, our guests expectations and then some! We hope to have you and your family stay again with us!! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My experience was excellent! The hotel was spotless and beautiful. The room was large and extremely nice. And the breakfast was great! The staff was very friendly and helpful. Cindy Reed was especially helpful in arranging our reservations.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We are so happy to hear that your stay was great for you and your group! Thank you for selecting our hotel for your travel needs! We know there are many others to chose from and we are so grateful you chose ours. Cindy Reed always strives to ensure our guests expectations are met - we are very proud to... More 

Little Rock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

Very nice , clean. Recently just remodeled. We always try to stay at HIE when ever possible. Easy access. It didnt bother me but if you have to have complete silence too sleep you need to request an even number room because the odd numbered rooms are on the interstate side and you will get some noise from that.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you for always staying with Holiday Inn Expresses! We certainly love our guests and want to make their stays as great as possible and appreciate the time you took to acknowledge your stay with us! More 

1 review
5 of 5 stars Reviewed June 19, 2015

I had a large group staying and Cindy, the reservation agent, made sure everyone was taken care of, even calling me before we arrive to make sure I had received the best rate and that our reservations were exactly how we had requested.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We agree that Cindy, our sales director, does a great job in ensuring everyone in groups are well taken care of from the point of making the reservation to the check out. Thank you for selecting our hotel for your travel needs for your group! We hope to have you again next year! More 

Russellville, Arkansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2015

Booking the day before was easy as well was checking in. The girls at the front were friendly and got us checked in fast. Our room was near spotless and rather roomy for the price. About 20 minutes after making it into the room we received a courtesy call to ensure the room met our expectations. We heard very little... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you first and foremost for taking the time to acknowledge your stay and for all of the wonderful comments. We always strive to make every guest feel welcomed and at home. You will be happy to know (as we are!) that the road construction near our hotel (previously preventing entrance to Monastery Road from the East) has been completed... More 

Kansas City, Missouri
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2015

This was the 7th and now last time that I will be staying at this hotel. I made my reservation months ago, and since I had stayed here 6 previous times, I knew to request a top floor room in the back away from the freeway. The Monday before my Friday arrival, I called to double check. Yes, they had... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

First and foremost I sincerely apologize that your last stay with us was disappointing for you. I want to assure that in every reservation we always do all we can to accommodate each and every special guest request. It is unfortunate that we are not always able to do so. We take it as a request and we take it... More 

Deltona, Florida
Level Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 6, 2015

We stayed here on our return to Florida last week. Comparing similar hotels in similarly touristy areas - this one was a little over priced at $156. The room was nice and the furnishings were fine. The other little issue I had is breakfast starting at 630. Who wants to wait around and why not start at 6 like everyone... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

I am so sorry that you were not taken care of during breakfast time - yes our normal breakfast hours during the work week is 6:30 am but we have always tried to help guests with whatever foods we have available and ready to eat earlier if we are aware of their needs. I appreciate your comments as we cannot... More 

Saint Louis, Missouri
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed at this location and the room was great, the staff were fantastic, The breakfast was great they had Hot food , Eggs, Sausage, also cinnamon Rolls that were great. This will be our new choice when we stay in Springfield.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We love having families stay with us! I appreciate the fact that you took time out of your busy day to write this fabulous review! Please come back again soon! We hope to never disappoint! More 

Blue Springs, Missouri
Level Contributor
14 reviews
5 of 5 stars Reviewed May 20, 2015

Great hotel in a great location. The staff was very friendly and very helpful. Close to the businesses I was working with. Near a great selection of restaurants. Close to the highway I needed to be on to head back to Kansas City when done..

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

So glad you chose our hotel for your business travels! Yes, we agree that we are in a great location for businesses, restaurants and the highways. Thank you for taking the time to acknowledge your great stay with us! More 

Joplin, Missouri
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 11, 2015

This hotel is located close to the medical district, but it is just as conveniently located to shopping, AA baseball and Bass Pro Shops. The rooms were large and comfortable. I must say the layout of the rooms and the addition of the curved walls made the property feel homey. Our room was spotless, the staff were friendly, and the... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you so very much for your generous comments! We love that you will definitely stay with us again and look forward to seeing you sometime in the near future again! More 

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