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Holiday Inn Express & Suites - Medical District

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310 E Monastery, Springfield, MO 65810
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Holiday Inn Express & Suites - Medical District
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Holiday Inn Express & Suites - Medical District
Holiday Inn Express & Suites - Medical District
Holiday Inn Express & Suites - Medical District
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122 reviews from our community

Traveler rating
    84
    30
    3
    2
    3
See reviews for
47
22
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Colorado Springs, CO
Top Contributor
397 reviews 397 reviews
98 hotel reviews
899 helpful votes 899 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a military family and found it very frustrating that we can not book the military leisure rate online at this hotel but must call them directly. Every other Holiday Inn Express we stay at allows us to book it online! This is a fairly nice hotel. It was clean, modern, and fairly luxurious. I found the front desk... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We always hope that each and every guest has a great stay but when there are issues we so want to hear about them so we can set about making needed changes where we can. We are sorry that you had a bad experience with breakfast - having a group/teams in house does make it more difficult but we should... More 

Edmond, Oklahoma
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently spent 8 days at this hotel and felt I must review it. This hotel is quite nice due to it's newness. I'm not sure how old it is, but not more than 3 or 4 years I believe based on the decor and how nice everything is. There are nice large tv's that actually have HD (gasp!). The... More 

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plp50, Manager at Holiday Inn Express & Suites - Medical District, responded to this review

I am so sorry to hear that we failed so horrifically in our customer service - getting you your requested folio sent to you via email should not have been an issue for my staff but somehow it was and again, I do apologize. I can assure you this issue will be addressed with all. We never like to hear... More 

Big Cabin OK
Top Contributor
54 reviews 54 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here before & will probably not ever stay anywhere else when we visit Springfield because there is no reason to try another hotel. It is very clean (I inspect the room as soon as we get there), the breakfast is good, and everyone is rather nice & helpful. We haven't had any real issues which is rare.... More 

Was this review helpful? Yes
plp50, Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We love it when we meet our guests' expectations and then some! Thank you for both staying with us and for taking the time to acknowledge your stay with us! We very much look forward to having you stay with us again in the near future! More 

Wolcottville, Indiana, United States
Top Contributor
58 reviews 58 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stopped here for the night on our way to Branson... And it is such a nice hotel! Our room was the two double beds and a pull out sofa bed, which my mom said was pretty comfy for a sofa bed. The hotel is decorated nicely inside, and it was a great deal. I would stay here again!! There... More 

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plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We thank you for selecting our hotel on your way to Branson! We are so glad that you found your stay with us so enjoyable! We know you enjoyed Branson but we hope you will travel our way again whenever you are in the area! We love our guests! More 

Elkhart, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of the nicest hotels I've stayed at, in this price range. The 2 bed suite was very roomy, very clean, and modern. I'm very picky about cleanliness, and this hotel was great! The employees were friendly and the location was great. I wish all hotels were managed like this one! I will definitely stay here again... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you for taking the time to complete this review! We hope you will come here again whenever you are passing through the area! We strive to excel in cleanliness as well as friendliness. Thank you again! More 

Bothell, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I reserved two double rooms (two queen sized beds) for myself, two adult daughters and three grandchildren, ages 3 yrs, 16 most and 9 mos while we visited some local attractions--the Laura Ingalls Wilder Farm and Museum and the Fantastic Caverns. The service at the front desk was wonderful; every person we encountered, no matter what time of day, was... More 

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Perryville
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Came to Springfield on business and had an average stay. Both of the front desk clerks we encountered were very friendly with a quick check-in and check-out. If you're concerned about the noise level, I would definitely request a room on the back side of the hotel. My room was facing the interstate and right above the portico roof, so... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We take very seriously and so appreciate any and all comments from our guests. The only way we can improve our hotel is by listening to our guests. The next time you travel this way please be certain to put in a request for the back side of our hotel to avoid the highway noises. We hope to keep improving... More 

Leavenworth, Kansas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my two children (18 mos and 3 yrs) along with my mother, sister, and her 9 month old son. We had rooms that were right next to each other, and both rooms were immaculate and inviting. We had requested cribs for the babies, and were provided with rollaway cribs, complete with a sweet little blanket. I... More 

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We so love happy endings! It is so important to ensure our children's happiness and that they always have that special "pet" with them when traveling. We are so glad you received the lamb safely and fairly promptly we hope! Please do come again and thank you for taking the time to acknowledge our staff and hotel!! You made our... More 

Muskegon, Michigan
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while on a recent business trip. Hotel is conveniently located near Springfield's medical district. Rooms are very nicely decorated. If you want a nice quiet stay, request a room on the side opposite the highway.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We always strive to meet our guests requests and expectations - please don't hesitate to always request a room on the backside of the hotel and we will always try to accommodate those requests when possible. Thank you for your great remarks and we hope to see you again soon! More 

Burkburnett, Texas, United States
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean place. Rooms were comfy and clean. Staff was very friendly and helpful. Pool and hot tub were nice. Breakfast was good. Construction around it was insane but no fault of the hotel. Would stay again.

Was this review helpful? Yes
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We are so glad you found your stay to be a great one! We hope the new apartments (construction) on the property near us will be complete by the end of summer if not sooner! Please come again soon! More 

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