We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express and Suites Springfield

Certificate of Excellence
1117 East Saint Louis St., Springfield, MO 65806
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express and Suites Springfield
Professional photos View all
Browse nearby
Holiday Inn Express and Suites Springfield
Add Photo Write a Review

170 Reviews from our TripAdvisor Community

Traveler rating
    98
    40
    24
    7
    1
See reviews for
51
34
7
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (46)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (22)
All months
There are newer reviews for Holiday Inn Express and Suites Springfield
See the most recent reviews
Springfield, Missouri
Top Contributor
57 reviews 57 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 8, 2013

Stayed at this hotel for the first time one night over the 4th of July weekend (and I live in the Springfield area). It is a newer hotel and found it to be a very nice hotel. The front desk person was very pleasant and I was checked in quickly. The room was very nicely furnished and the bathroom had... More 

Was this review helpful? Yes 33
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear MoMommy2: Thank you for staying with us recently! We are glad you had a great experience! Leah is wonderful! I am so glad she made you feel so welcome and gave you excellent customer service. We hope to see you again soon! Thank you! More 

Senior Contributor
42 reviews 42 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 6, 2013

I arrived in town early and asked to check in at noon. The girl at the front desk (Lea?) was SO friendly and went out of her way to make me feel welcome. This kind of service is rare and appreciated. I checked in early and started my weekend. The hotel is what you'd expect from a Holiday Inn Express... More 

Was this review helpful? Yes 34
Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 23, 2013

This is a nice hotel with friendly staff. Upon booking this hotel, I like others read the numerous reviews previous lodgers had written. It is amazing how nit picky people can be, if you want a four star stay at a four star. We booked at $109 a night but when the clerk noticed that my husband was a fireman... More 

Was this review helpful? Yes 33
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear LaraF: We are so happy to hear you enjoyed your stay at our hotel! Thank you for such a wonderful review! We hope you come back and see us soon! Next time you make a reservation, be sure to ask for the same rate you had during your recent stay. We will be happy to honor that for you! More 

Missouri
Contributor
19 reviews 19 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 19, 2013

This facility is beautiful and well maintained. The rooms are nice and comfortable. The two issues that we had were one, that there was NO parking due to a Cardinal ballgame going on in close proximity and they allowed the game goers to use said parking lot. The game was in 16 innings at midnight when we returned to Motel,... More 

Was this review helpful? Yes 33
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Kelly1639: Thank you for your feedback on your recent stay with us! We have since solved the parking problem and we do apologize for that incovenience. We know that was frustrating to our guests.. We are sorry our breakfast wasn't up to our standards. We have spoken with our breakfast attendant regarding these issues. We hope you do come... More 

Arlington, Texas
Top Contributor
147 reviews 147 reviews
53 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed June 16, 2013

Stayed here on the first weekend in May when I brought my son from Texas to attend a prom at MSU. The lobby area of the hotel is nice. Our room was as specified; however, there was a towel hanging on the back of the bathroom door that appeared to have been left behind by housekeeping from a previous guest.... More 

Was this review helpful? Yes 33
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear CindyP: Glad to hear you had a good stay with us! We apologize for the towel hanging on the door and I did address that with housekeeping. We hope you come back and see us soon! Thank you for your feedback! More 

Vincennes, Indiana
Contributor
17 reviews 17 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 13, 2013

This Holiday Inn had wonderful decor. The room was clean, and quiet. No refrigerator. The first night we did not have any airconditioning. The maintence man fixed it the next morning, then it was just perfect. The breakfast was ok. Would like to have had fresh fruit and more choices, but at least it was free. The location was perfect... More 

Was this review helpful? Yes 32
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Sisters2012-12: Thank you for staying with us on Memorial Weekend. We are so happy you enjoyed your stay! Come back and see us soon! More 

Joplin, Missouri
1 review
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 11, 2013

I stayed at this hotel for four nites on business. The location was perfect and the room looked really good. However, during that time my bed was made one time because I REQUESTED IT. I did get fresh towels every day but only one day did they take out my trash. Never did they clean floor, replace "paper" cups, the... More 

Was this review helpful? Yes 32
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear SusanT: Thank you for your feedback regarding your recent stay with us. We are so sorry you experienced issues while you were here. I have spoken to my General Manager and Head of Housekeeping regarding this. I am glad you got assistance with your bags. We do want to talk with you regarding these issues. If you could contact... More 

1 review
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 9, 2013

When we checked in for a four day conference we found out the pool and hot tub were out of service. It ended up being that way our entire stay even though several maintenance people led us to believe it was fixed on the second day. Pretty bad if you bring your family. Ordinary maintenance was being done inside and... More 

Was this review helpful? Yes 31
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear 1020reb: I am so sorry to hear about the issues you experienced with your recent stay. I sincerely apologize about our pool and I understand your disappoinment. I do hope you give us another try in the future. Thank you for your feedback and we hope to see you again soon! More 

Blue Springs, Missouri
2 reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 2, 2013

We stayed here one night and had a fast easy check in. Rooms were very nice and clean. Nice size bathroom and comfy king beds. Breakfast was great... Cereal, big warm cinnamon rolls, sausage patties, eggs and cheese, biscuits and gravy, and pastry times. The pool and outdoor area looked great but doesn't open until June 3rd! Check out was... More 

Was this review helpful? Yes 30
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear KareyC: Thank you so much for your positive feedback regarding your recent stay at our hotel! We are so happy you enjoyed your stay! We hope to see you again soon! More 

Bethalto, Illinois Usa
Contributor
13 reviews 13 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 28, 2013

Had a very nice time - front desk staff was very nice - welcomed us with a smile - lobby was very clean, breakfast was hot & the lady working the food bar was very friendly, and kept all the food areas tidy and full even with the large group of people that was staying there - beds were very... More 

Was this review helpful? Yes 29
Jennifer M, Front Office Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear BeckyB: I am so glad to hear that you had such a great time at our hotel! We hope on your next visit to Springfield that you come back and see us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

7 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay