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All 48 Springfield hotels

Holiday Inn Express and Suites Springfield

2.5 of 5 Hotel   |   1117 East Saint Louis St., Springfield, MO 65806
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78%
Ranked #21 of 48 hotels in Springfield
Certificate of Excellence 2013
A recent review
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128 people have reviewed this hotel

Traveler rating
    67
    32
    23
    5
    1
See reviews for
37
33
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
St. Louis
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel three times now. Our son is a student at Missouri State University and this hotel is just a couple of blocks from campus. It also backs to Hammons Field (Springfield Cardinals stadium). Rooms are nice, clean and quiet. Free breakfast in the a.m. is nicely appointed and seems to having something for everyone with... More

Was this review helpful? Yes 2
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Branson Traveler, Thank you for spreading the word about Holiday Inn Express-Downtown! We are so happy you continue to enjoy our beautiful hotel and the proximity to MSU and all downtown Springfield has to offer our guests. We love being your "Go To" hotel while you are visiting your son at MSU. Thank you for the wonderful review. We... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our room was very clean. I always "inspect" the room. And regardless, I bring my Lysol and spray everything. But, it was actually very clean. Smelled nice. The lobby smelled nice. Overall appearance was fantastic. Will not hesitate to stay here again. Jennifer, the manager, was very friendly and helpful. We needed about 30 more minutes unexpectedly before check out.... More

Was this review helpful? Yes 4
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear TheOgdens, We are so happy that you enjoyed our clean and beautifully decorated hotel during your recent stay at the Holiday Inn Express-Downtown. Our team takes special care to ensure our guests are extra happy with their "Home Away from Home" which it appears we passed with flying colors in your review. Jennifer will be especially happy as she... More

Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Breakfast was delightful. The staff members setting up the breakfast buffet were friendly and socialable. They had warm smiles and kind "good morning's." While checking out, I was an hour past breakfast, but stopped by the station to get some tea for the road. I asked a staff member, Terri, if it was ok and if I could also take... More

Was this review helpful? Yes 4
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear CourtneyMT-BC, Our team will be so happy when I read your review of our property, especially Terri, as she will get an extra incentive for going the extra mile for you. We are proud of our beautiful property, friendly and courteous staff, so next time you are in Springfield we hope to see you. Sincerely, Denis Schmidt, General Manager More

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a terrific place to stay close to campus to meet my daughter for a concert at the JQH Arena. Comfortable, clean, friendly, safe...what more would you want in a college town? My only complaint is the lack of a small refrigerator to save our leftovers for a midnight snack following the show!

Was this review helpful? Yes 7
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear nearlyretired2014, We are so happy you enjoyed your stay with us while in Springfield to visit your daughter and attend a concert at JQH Arena. Next time your in town to visit your daughter please request a refrigerator from the front desk or we have Junior Suites with refrigerators and microwaves already in the room. We look forward to... More

Kansas City, Missouri
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

Everyone on staff was extremely friendly and kind. They really made it feel like you were a part of their family. Only thing that could use improvement is having a mini-fridge in the room. I was there for a full week for work and it would have been nice to have a fridge. Other than that, an amazing stay.

Was this review helpful? Yes 7
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Trixxxie, We are so happy you experienced a wonderful stay at the Holiday Inn Express-Downtown and our team will love to hear the positive comments. Our goal is to make you feel welcome and at home when you are away from home. On your next visit, please request a refrigerator when you make your reservation and we will have... More

Fort Leonard Wood, Missouri
Top Contributor
52 reviews 52 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 7, 2014

I was a little disappointed after our one night stay at this hotel. My first impression of it was great. The front desk staff was friendly and efficient, and there is 24 hour coffee just inside the front door. Our room and bathroom were very clean, and the bed and pillows were comfortable. We chose this hotel because it is... More

Was this review helpful? Yes 6
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear hlmorrison, Thank you for taking the time to write a review of your stay at the Holiday Inn Express - Downtown. We truly appreciate your comments and look forward to working on the issues you experienced so we may provide a better stay for all of guests. You will be happy to know IHG hotels is upgrading the breakfast... More

Neosho, Missouri
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 5, 2014

From making reservations with Jennifer to our check out our experience was one of the most positive we have had with any motel. The room was spacious, very clean and just the accommodations my husband needs with his disabilities. When we needed to extend our stay due to a snow storm there was no problem. Mandy made a point to... More

Was this review helpful? Yes 10
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Gerald H, When I read your review of our hotel it made me very proud of the entire team at Holiday Inn Express Downtown. I then shared your comments with my team and gave each associate you mentioned a special recognition incentive. As soon as we read your comments everyone on staff knew it must have been The Huttons... More

Saint Louis, Missouri
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 5, 2014

We had reservations for 4. 2 adults and 2 children. The 2 children use wheelchairs. When checking in, we were instantly offered a larger room to accommodate the 2 wheelchairs. The room was very clean and very spacious for our needs. Having the small refrigerator in the room was a plus because of the medicines we must keep cold. Housekeeping... More

Was this review helpful? Yes 10
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear SheliS1970, We are so happy you enjoyed your recent stay at the Holiday Inn Express-Downtown. Our goal is to exceed our guests expectations and it appears our team did just that for you and your family. Thank you for the kind words as I will share your comments with my team to encourage them to keep making our guests... More

Woodstock, Illinois
Top Contributor
56 reviews 56 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 30, 2014

Although I generally like the value of the Holiday Inn Express properties, I have to say that this one is better than almost all that I have seen over the years. From the extra decorative touches in the lobby, breakfast area and hallways to the very comfortable room (bed, shower, etc) and the solid construction that keeps out all but... More

Was this review helpful? Yes 11
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Rich B, We are so happy you enjoyed your recent stay with us! Thank you for the wonderful compliments about our beautiful hotel as we take pride in making it the best accommodations for our guests. Sincerely, Denis Schmidt, General Manager More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 29, 2014

So the air freshener thing is horrible. Not the local management's fault though, it's something Holiday Inn makes them do. But it's a great reason for me not to come back. But I didn't need a second reason. The clerk being so rude to me was a good first reason. I was there for a large convention, but I booked... More

Was this review helpful? Yes 8
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear keviefriend, Thank you for taking the time to review our hotel. While our goal is to exceed our guests expecations we clearly failed to provide you with exceptional service. For this I sincerely apologize. I would like to have more information regarding your stay so I may investigate who the guest service representative was that treated you rudely. By... More

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Additional Information about Holiday Inn Express and Suites Springfield

Also Known As:
Holiday Inn Express Springfield Hotel
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Address: 1117 East Saint Louis St., Springfield, MO 65806
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Springfield
#24 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 
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