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Holiday Inn Express and Suites Springfield

2.5 of 5 1117 East Saint Louis St., Springfield, MO 65806
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Holiday Inn Express and Suites Springfield
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Holiday Inn Express and Suites Springfield
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168 reviews from our community

Traveler rating
    97
    40
    24
    6
    1
See reviews for
50
34
7
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Plains, Missouri
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 29, 2014

Very comfortable bed and pillows and nice linens. Horrible view from any side of the hotel except the one small side if you are high enough to see the baseball stadium the rest of the view is a parking lot. The outdoor hot tub was circulating but did not work properly. We were joined by two college students that did... More 

Was this review helpful? Yes 1
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Trippinalil, Thank you for taking the time to write a review of the Holiday Inn Express and Suites - Springfield. Your feedback is very important to us and will be used to improve our guest experience. We apologize you had issues with our outdoor pool area during your visit. Many guests love the outdoor pool and spa for relaxation... More 

Williamsburg, Virginia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed here this past weekend while visiting my daughter for her Homecoming festivities. I had my in-laws with me so I wanted them to have a positive experience. I chose this hotel because they offered breakfast and the location was very close to the University. The hotel exceeded my expectations. The rooms were very clean and spacious. The staff extremely... More 

Was this review helpful? Yes 6
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear NDT Germany, Thank you for taking the time to review our beautiful hotel and staff on TripAdvisor. We take pride in being a Great Hotel Guests Love with a goal of exceeding our guests expectations from normal travel routine. Tori and Christine will love extra recognition for a job well done. Best Wishes, Denis Schmidt, GM More 

Batesville, Arkansas
Top Contributor
79 reviews 79 reviews
33 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 22, 2014

Stayed at this hotel when in town for business recently. On the surface - nice hotel - though there were some issues. Small round table that was about knee high with the coffee pot on it. I had to move it to the bathroom counter. Totally unusable where it was. My room faced the front of the hotel -I'd steer... More 

Was this review helpful? Yes 11
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear SusanCBM, We appreciate you taking the time to review our beautiful hotel and give us feedback on a few issues you experienced. I have asked my team to come up with a better solution for the table and coffee maker as we really do listen to our guests and want future guests to have a better experience due to... More 

Griffin, Georgia
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 17, 2014

I have been staying at Hamptons for some time but their service and rooms seems to have been going down as of late. Thought I would try Holiday Inn. Man! What a difference. Give these guys a try. You will not be disappointed. Top notch! Everything and everyone make you feel better than when you walked in. And if you... More 

Was this review helpful? Yes 18
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Grizzer B, Thank you for choosing the Holiday Inn Express and Suites - Downtown to experience everything we have to offer as a Great Hotel Guests Love. We take pride in our beautiful hotel and providing our guests with a wonderful experience from Check-in to Check-Out. And, a special thanks for recognizing our incredibly talented breakfast team member, Tori.... More 

Atlantic, Iowa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2014

Everything was clean. It has a nice sitting area in our room. Everyone was very nice. They filled the breakfast area often never left us without anything. The price was a little higher but with the larger room it wasn't so bad. Very clean nice and new looking bathrooms.

Was this review helpful? Yes 10
Denis S, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Denise G, We pride ourselves on providing an exceptionally clean hotel for our guests with service that will make your stay a memorable experience. If you are in the Springfield area again we hope you will have another enjoyable stay with us. Sincerely, Denis Schmidt, GM More 

1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Christina in breakfast area was friendly and super helpful!. The breakfast area was kept exceptionally clean. The food was warm the coffee was hot the tables were clean and the floor and everything was so nicely maintained..What a great way to wake up in the morning have such a wonderful place to go to and have such a smiling face... More 

Was this review helpful? Yes 19
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Mkda1, Thank you for taking the time to review our beautiful hotel and give Christina stellar recognition! We understand how important breakfast is and strive to make our Express Breakfast the best way to start your day! We hope to see you again! Sincerely, Denis Schmidt, General Manager More 

Kirksville, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

We had a last minute stay, 9-10-14. It was a very nice property. It smelled great and it was very clean. The staff was also very friendly. The breakfast was standard for holiday inn express which I feel is above average compared to other hotel chains. I think the price was a little night but the property was great! Would... More 

Was this review helpful? Yes 22
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear kmihalevich, Thank you for taking the time to review the Holiday Inn Express and Suites - Downtown. We are very happy you enjoyed your stay with us and found our hotel to your liking. We take great pride in providing our guests with clean, comfortable, and inviting hotel so you can relax while away from home. Sincerely, Denis Schmidt,... More 

Sterling Heights, Michigan
1 review
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 2, 2014

Had a great stay! Room was spacious, nice bathroom, welcoming and helpful staff! Very accommodating! Got a great deal per night and delicious continental breakfast! Christine did such a great job with the food and getting us everything we needed at breakfast each morning :)

Was this review helpful? Yes 25
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear jacqui_ssolomon, One thing we love more than making our guests happy is a great review of our wonderful hotel and staff. We are pleased you enjoyed all aspects of your stay at the Holiday Inn Express and Suites-Downtown. It is what makes us a Great Hotel Guests Love! Thank you for choosing to stay with us. Sincerely, Denis Schmidt,... More 

1 review
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

Our stay was perfect. The rooms were great and breakfast food and sercive, from our server on both days , Christine was just fantabulous. When I think about visiting Sprinfield, MO again.. I definitely am thinking to stay here again. 😃

Was this review helpful? Yes 24
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Bigggiff24, Thank you for the perfect review! We are pleased to have had the opportunity to serve your lodging needs and provide you with exceptional service. Our goal is to exceed our guests expectations so you can enjoy the area and relax whether for business or pleasure. Thank you for choosing the Holiday Inn Express and Suites-Springfield. Sincerely, Denis... More 

Saint Charles, Illinois
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 27, 2014

Pleasantly surprised at how nice and clean this facility was. Staff was friendly and attentive. They even had marked soft and firm pillows. Breakfast was a plus. There is an outdoor pool and nice exercise facility as well.

Was this review helpful? Yes 22
Travel365417, General Manager at Holiday Inn Express and Suites Springfield, responded to this review

Dear Travelerwith4, We are so happy your stay at the Holiday Inn Express and Suites - Springfield was enjoyable. We take pride in providing our guests with a clean and comfortable home away from home atmosphere so you can enjoy every minute of your time with us. We hope we have the opportunity to see you again. Sincerely, Denis Schmidt,... More 

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Additional Information about Holiday Inn Express and Suites Springfield

Address: 1117 East Saint Louis St., Springfield, MO 65806
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Hotel Style:
#12 Business Hotel in Springfield
#13 Family Hotel in Springfield

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