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BEST WESTERN PLUS Springfield Airport Inn

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4445 W. Chestnut Expressway, Springfield, MO 65802
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BEST WESTERN PLUS Springfield Airport Inn
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BEST WESTERN PLUS Springfield Airport Inn
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160 reviews from our community

Traveler rating
    89
    51
    12
    3
    5
See reviews for
54
33
14
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (41)
  • Jun-Aug only
    (46)
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    (30)
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    (43)
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Independence, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our church group stayed the at Best Western Plus Springfield and enjoyed our time there. The pool area was clean and well maintained, the fitness center was a great size and the hot breakfast top it all off. If you are traveling to Springfield, MO is this is a great hotel to stay in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Joshua C, Thank you for the wonderful review! We enjoyed having you and your family stay with us! I hope next year we can have the pleasure to have you as our guest again. Please call me if I can assist you. Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn More 

Mountain Home, AR
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a great location to the Springfield/Branson airport. I always stay here when I am taking a flight out of that airport. There are fast food restaurants nearby and I-44 is close to this hotel. This is a clean hotel and have stayed here several times. I did find that the pool was too cold to swim in when... More 

Review collected in partnership with this hotel

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Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Barbara K, Thank you for the great review!! We truly appreciate you and your family staying with us everytime you are in Springfield. We have addressed the issue with the pool and I am sure that you will find it up to par the next time you are in. We look forward to the next time you stay with us.... More 

Avant, Oklahoma
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a nice stay, the breakfast was awesome! The place was VERY clean, It was nice to see the maids doing the laundry and putting on fresh bedding daily. The staff was VERY kind. Would recommend and stay again!

Review collected in partnership with this hotel

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

MichelleX10, Thank you for the great review! I am glad you enjoyed our amenities and our breakfast. I hope we can have you as our guest again! Please feel free to call me directly, if I can assist you. Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn More 

Prescott, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The people here are helpful problem solvers, as all the reviews attest. For me, I had a nonrefundable room and was expecting to just lose that when we were iced in and could not make it. I didn't even ask, when I called to re-reserve, but she found a way to just move the reservation. Extremely customer service. Also due... More 

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Tulsa, Oklahoma
2 reviews
4 of 5 stars Reviewed 1 week ago

Cleanliness was great, Staff was friendly. Lacked some of the amenities that the Day's Inn I had stayed at recently had. The coffee was a problem, they only had the pink packet sugar substitute, sugar, and they only had the small, hard packets of regular creamer. They filled up the coffee in the morning and didn't refill it throughout the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

LG, Thank you for taking the time to review our property. We greatly appreciate your business and feedback. We are taking your comments into consideration to see what improvements we can make. I am glad to hear our staff was friendly and you enjoyed our full hot breakfast. Please feel free to call me directly if I can assist you.... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Only stayed one night but enjoyed my stay. Check-In desk staff were very polite and personable. Rooms were clean, well furnished for the price compared to other hotel stays. The complimentary breakfast was the best surprise, as I like to eat. They had a wide variety of choices in breakfast from simple cereal and toast to a fresh waffle or... More 

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

MattHog22, Thank you for the great review!! I am glad you enjoyed our breakfast. We do have a full hot breakfast and are always keep a variety of food for our different types of guests. Also, thank you for mentioning our staff. We have an awesome staff who truly enjoy working here and interacting with our guests. It is guests... More 

Victoria, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean, quiet hotel in convenient location and out of the main traffic areas in Springfield. The rooms were clean and beds were comfortable. The staff was friendly and helpful. Easy access to expressways and Springfield. I would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Larry H, Thank you for the fantastic review!! We loved having you and your group at our property this past week. All of you were a pleasure to have. We hope to see you all next year! Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn More 

California
Top Contributor
105 reviews 105 reviews
49 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's an average type Best Western with adequate rooms and marginal buffet breakfast items one finds in most places of this type. But their airport pickup contract with the local Yellow Cab company was just terrible as they embarrassingly admitted. First time there we waited for the cab for 45 min. at the airport before they came to get us... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

JohnandSandy, Thank you for taking your time to review your stay at our property. I want to apologize again for the performance of our shuttle service. We do run our shuttle service hourly, to allow for anyone else arriving at the airport to be shuttled together. However, since your stay, we have implemented a second shuttle source as a back... More 

St Robert, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent stay; will stay here again before flying out from Springfield airport. Front desk staff was very helpful, room was clean and comfortable. Breakfast was offered to me even though I was leaving before they opened. Excellent all around!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Elizabeth H, Thank you for the wonderful review! It was our pleasure to have you as our guest. Give us a call the next time you are flying out of the SGF airport, we are happy to help! Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn 417-799-2200 More 

Goodyear, AZ, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for two reasons, we are Rewards members and it was within two miles to the airport. We couldn't have been more pleased with the service we received from Crystal at check-in, to the gentleman that gave us advice about restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Randy M, Thank you for the wonderful review and for being loyal to the Best Western brand! We truly appreciate your business. It was a pleasure to have you as our guest. I hope we have become your go-to hotel when in the Springfield area. Please do not hesitate to call me if I can be of further assistance. Thank... More 

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51 photos of this hotel

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Room/suite (14)
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Dining (9)
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Family/play areas (2)
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Pool/beach area (3)
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Business center/function rooms (3)
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Hotel & grounds (13)
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