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All 48 Springfield hotels

BEST WESTERN PLUS Springfield Airport Inn

2.5 of 5 Hotel   |   4445 West Chesnut Expressway, Springfield, MO 65802
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Ranked #16 of 48 hotels in Springfield
A recent review
5 of 5 stars reviewed 1 week ago
pr1989 Springfield, Missouri
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71 people have reviewed this hotel

Traveler rating
    41
    21
    4
    2
    3
See reviews for
24
20
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Springfield, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed. With my husband in one of a Jacuzzi room. The stay was fantastic the brakefast had different. Things to choose From.Carol the front desk lady was grate she helped us out alot. Thanks to everyone.

Was this review helpful? Yes 2
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you for staying with us. I am glad to hear you and your husband enjoyed the jacuzzi suite and the hot breakfast. I hope we have become your go-to hotel in the area. Feel free to give us a call directly to book your next stay! Thank you, Crystal Marlay Front Desk Supervisor More

O Fallon, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with a group for a Winter Guard competition in a nearby town. The location was convenient and easy to find. The front desk worked with us to get a room that was finished as we arrived a little earlier than check-in time and wouldn't be back until later that night. The room was comfortable for our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Andrew H, It was a pleasure to have you and your group stay with us. I am happy to hear you enjoyed your stay. We strive for guest satisfaction, and it is wonderful to know we have another satisfied guest. I appreciate you reviewing our hotel and letting the TripAdvisor community know about your experience. If there is anything I... More

Atlanta
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location(about 3 mins from interstate), plenty of options for restaurants and a major grocery store is located within a 3 min drive. Hotel appeared to have been recently built. It's contemporary and upscale. Well lit parking lot with enough parking for all. *Also features SECURED hi-speed internet connection

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Lance M- Thank you for letting us and the TripAdvisor community know how pleased you are with your recent stay. I hope we have become your go to hotel when in the Springfield area! We look forward to seeing you again! Thank You, Crystal Marlay Front Desk Supervisor More

Robertsdale, Alabama
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in Feb 2014, Crystal at the front desk was a great help and even got us into our rooms early after driving all night. Had a GREAT breakfast thanks to Thalia and Manual. Rooms were very clean and neat will stay here again..

Was this review helpful? Yes 5
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you D P for taking the time to let us and the Trip Advisor community know about your stay. Our entire team takes great pride in guest satisfaction. We appreciate your business and look forward to your next stay! Thank you, Crystal Marlay Front Desk Supervisor More

Springfield, United States
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A/C unit had a moldy smell. Hallway smelled like cigarettes. The door to the bathroom hits the toilet when you open it. Breakfast is the usual hotel breakfast. Although, the eggs and sausage were a notch above the normal. Our room was fairly quiet. The front desk was helpful, when needed.

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Best Western Pl... S, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Carl S, Thank you for letting us know about your stay here, at Best Western Plus Springfield Airport Inn. I am sorry to hear that we didn't meet your expectations. We are always looking for ways to improve the guests' experience. If there is ever a problem during your stay, just let us know, and we will do whatever we... More

Sister Bay, Wi, United States
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 20, 2014

Overall it was OK. Front desk at check in not very helpful or very friendly. Also had a very inexperienced trainee at in appropriate time. Breakfast was reasonably good. Fair variety. Carts in lobby for luggage nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 8
Best Western Pl... S, Guest Relations Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

I want to thank you for your recent stay with us. We appreciate your feedback on what you liked and what could be improved on. On behalf of myself and our entire staff, I would like to offer my apologies for the issues you experienced. I hope in the future you will consider us for your future lodging needs. Thank... More

Maui, Hawaii
Contributor
13 reviews 13 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

Close to the airport, friendly staff who were helpful. Happen to mention a couple of our pillows needed "refreshing"....they were on it immediately. The room doors are very loud..could do something to muffle the noise.

Was this review helpful? Yes 9
Best Western Pl... S, Guest Relations Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you for taking time and reviewing your stay. We appreciate you letting us know what you liked and what could be improved on. I hope in the future you will stay with us again. Thank you, Crystal Marlay Front Desk Relations Best Western Plus Springfield Airport Inn More

LAVALTRIE, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 26, 2014

All was just right. No glitches at all. Comfortable. The personnel were very helpful with a couple of requests. The girl in cafeteria was smiling and quick to respond to our needs. If there is only one comment that could be considered as constructive, would be the mediocre quality of the coffee. This is pretty well at both Best Westerns... More

Review collected in partnership with Best Western

Was this review helpful? Yes 10
Best Western Pl... S, Guest Relations Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you for taking time to review your experience with us. We are always looking for ways we can improve to keep our guests 100% satisfied. Thank you for the opportunity to earn your business and hope to see you for any travel needs you may have in the future! Thank you, Crystal Marlay Front Desk Relations More

Zion, United States
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2014

We have found our stays are great for lay overs on our family trips, rooms and lobby clean, a very polite staff, and a good value for the money! We have found only one con: that several guests let room doors slam, possible solution perhaps the installation of softer shutting doors. We have had the pleasure of staying on every... More

Review collected in partnership with Best Western

Was this review helpful? Yes 10
Best Western Pl... S, Guest Relations Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you for taking time to review your stay on Trip Advisor. We appreciate your input on what you liked and what we can improve on. I am happy to hear that you have been staying with us for many years and many more yet to come! Again, thank you for your business! Crystal Marlay Front Desk Relations Best Western... More

Fort Leonard Wood, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 9, 2014

I was in a snow storm and the staff took good care of me and found me a room promptly. I was concerned about not having a place and if the cost would be excessive. The hotel represented great value and I would definitely stay at this hotel again when in Springfield.

Review collected in partnership with Best Western

Was this review helpful? Yes 8
Best Western Pl... S, Guest Relations Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Thank you for taking the time to review us on Trip Advisor! I am glad to hear you had a great stay and that we provided you with great service as well. We hope to see you next time you are passing by. Thank You, Crystal Marlay Front Desk Relations More

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Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Also Known As:
Ramada Inn Springfield Airport Hotel
Ramada Inn Springfield Airport Hotel Springfield
Ramada Inn Springfield
Ramada Springfield
Ramada Springfield Airport
Springfield Ramada
Address: 4445 West Chesnut Expressway, Springfield, MO 65802
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Springfield
#21 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Springfield Airport Inn 2.5*
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