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All 49 Springfield hotels

BEST WESTERN PLUS Springfield Airport Inn

2.5 of 5 Hotel   |   4445 W. Chestnut Expressway, Springfield, MO 65802
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86%
Ranked #20 of 49 hotels in Springfield
A recent review
3 of 5 stars reviewed 2 days ago
CharlieCN2011
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  • Reviews (99)
  • Photos (50)
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99 people have reviewed this hotel

Traveler rating
    53
    32
    8
    2
    4
See reviews for
33
23
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This was a one-night stay while on our way to Texas and we loved the cleanliness of the hotel (to include our room) as well as the customer service we received as we walked in the front lobby. Although the rooms were small, they were clean and had the amenities necessary to enjoy our evening. In addition, there was a... More

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PINELLAS PARK
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I definitely would stay here again. The room is great; the king size bed was firm. The breakfast was good as in real warm food. Most of all it was the Desk Manager Christal who extended my check out time as my flight out was later then I expected. She also allowed me to hang in the hotel and chill... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Caz W, Thank you for the wonderful review!! It is guests like you that make our job all the more enjoyable! I hope we have become your "go-to hotel"!! Give me a call directly if I can help. Thanks Again, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Great room, great service, great breakfast. The bedroom was a little small but functionable. Lots of television channels. Just no view from the room and lots of unutilized part of property. I was really missing a jacuzzi.

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Hoffmanss, Thank you for the fantastic review! I am happy to hear our property is a step above the others you have stay with. We appreciate your insights on improvements we could make. We look forward to having you as our guest again! Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

NW Arkansas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here prior to flying out from the Springfield/Branson Airport. They have a great service where you can leave your car and be shuttled to the airport for half the price of the airport parking lot. Be aware though that you must call the hotel to have the taxi/shuttle sent to pick you up after you land. There was about... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Jadecat, Thank you for taking your time to leave us a nice review! We do appreciate your business and your feedback. Our guests insight is invaluable. We are always looking for ways to improve the experience at our hotel. If there is anything I can do to help you, don't hesitate to contact me directly. Thank you, Crystal Marlay Front... More

Saint Charles, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The front desk staff were very friendly and the supervisor who checked us in had a great smile and very helpful. The room and bathroom were very clean and had all the amenities that you would expect in a good hotel. They also had a full breakfast in the morning, which was quite good. The free shuttle to and from... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Jala M, Thank you for the wonderful review!! It was our pleasure to have you as our guest. We have a fantastic staff that try to make each guest interaction special. I hope we have become your "go-to hotel" when in Springfield. Call us directly if I can assist you. Thank you, Crystal Marlay Front Desk Supervisor Best WEstern Plus... More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I were relocating from Illinois to Arizona. After a very long day of driving, we were looking for a nice, clean, pet friendly hotel to sleep for the night. We pulled off the highway and landed at the Best Western Plus in Springfield, MO. I was cheerfully greeted by the manager who instantly made me feel at... More

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Alicia B, Thank you for the great review!! We are always happy to help our guests in any way we possibly can and create a great experience and memory for them. I hope then next time you are passing through the area, we can welcome you as our guest again! Feel free to call us directly if we can help!... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Due to the location traffic is not an issue it's peaceful. The only small issue but could easily be fixed was the chlorine level in the pool. It was just a little too much but overall I would highly recommend staying there due to ease of access to major tourism places.

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

RBCB6777, Thank you for the great review! It is guests like you that make our jobs so enjoyable. !We appreciate your business and look forward to having you as our guest again! Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

Missouri, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was very adequate for what we needed. We needed a hotel close to the airport and to be able to be shuttled to the airport. The service was all very excellent from when we reserved a room (clerk made sure we had joining rooms) to the shuttle departure (driver was very pleasant). There were a few things wrong... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Martin C, Thank you for taking your time to let the TripAdvisor community know about your experience with us. I was disappointed to read of the deficiencies you experienced. I will be addressing those areas of concern in order to improve our service and ensure we are providing an enjoyable and memorable experience to our guests. If there is anything... More

Yellville, Arkansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very convenient to the airport and a very nice room. Good breakfast. Staff exceptionally nice and friendly. Don't like the one cup coffee maker in room. We parked there to save some parking money since the airport is higher. The only drawback is the long time it takes to get transportation to the airport. The hotel has an arrangement with... More

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

BlueJohnDogMom, Thank you for taking your time to let the TripAdvisor community know about your stay. We greatly appreciate your business and are happy to hear you enjoyed the time you spent with us. I want to apologize about the wait time for the shuttle. Depending on how busy they are, it may take a little more time to get... More

Saint Joseph, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay over Fathers Day weekend. I left the door hanger out to please clean my room and the maids done a wonderful job. My small Pomeranian was welcome (at a small additional fee) but he enjoyed it too! Clean, good breakfast, pool, gym, pet friendly. Only con is their network and T.V. went out for... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Gina D, Thank you for the fantastic review!! I hope you enjoyed the breakfast and the other amenities that we offer. I am happy to hear you still had a good time, even during the power outage! I hope we can look forward to having you as our guest again. Feel free to contact me directly, if you need anything.... More

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Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Address: 4445 W. Chestnut Expressway, Springfield, MO 65802
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Springfield Airport Inn 2.5*
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Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Springfield Airport
Springfield Ramada

50 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (14)
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Dining (9)
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Family/play areas (2)
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Pool/beach area (3)
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Hotel & grounds (13)
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Bathroom (2)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Romantic Hotel in Springfield #15 Business Hotel in Springfield #18 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
All rooms feature 42 in. LCD televisions, mini-fridge, microwave, hair dryer, iron/ironing board, in room coffee and a king or 2 queen beds. On property we have a heated indoor pool, fitness center, and business center. We do have a full hot breakfast every morning, which includes: scrambled eggs, sausage patties, biscuits and gravy, cinnamon rolls,waffles, bagels, doughnuts, muffins, pastries, a variety of hot/cold cereals, fruit, yogurt, juices and coffee. We offer a free shuttle to and from the airport 24 hours a day.(Runs hourly) And if you need to leave your vehicle here while you are out of town...We can help you with that too! ... more   less 
Number of rooms
54

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