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BEST WESTERN PLUS Springfield Airport Inn

2.5 of 5 4445 W. Chestnut Expressway, Springfield, MO 65802
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BEST WESTERN PLUS Springfield Airport Inn
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BEST WESTERN PLUS Springfield Airport Inn
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116 reviews from our community

Traveler rating
    60
    39
    10
    2
    5
See reviews for
41
25
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pearland, Texas
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

the staff was very friendly even when i had to get some seemingly complicated things done, like cancelling one credit card payment and putting on another card. When i called about rewards the next day, the person at the desk was very proficient and helpful. very clean facility. breakfast was excellent. we enjoyed our stay. price was right. would stay... More

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Norwood, Missouri
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here three nights for an event we were vendors at. Room was very nice with a big television, microwave and min fridge and coffee maker. Just an over all nice hotel room. Comfy beds with lots of pillows to choose from although I usually travel with my own. Covers were reasonably nice and not as thin as some other... More

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Warsaw, United States
1 review
4 of 5 stars Reviewed 1 week ago

We did not have reservations and the staff welcomed us as though we did. We requested a certain floor and was able to have what we asked for. The rooms were very nice and quiet. Small bathroom, but it made for a larger living area. We had a frig and microwave. HVAC was quite! Breakfast was good and the attendant... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Carman H, Thank you for the great review! I will share your kind words with our staff. We hope to have you as our guest when you are in the Springfield area.Please call if there is anything we can assist you with. Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

oak forest, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Easy to get to from highway. Close to restaurants. Nice hotel, clean rooms, everything worked just fine.. Helpful friendly hotel staff. Would definitely stay there again.. Had a nice but small fitness center, offered a free morning breakfast that was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

James J, Thank you for the wonderful review!! We greatly appreciate your business. I hope the next time you are in the Springfield area we can have you as our guest again. Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn 417-799-2200 More

West Plains, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was only here for 1 night, heading to the airport in the morning. My room was very clean and nicely decorated. The bathroom is very tiny, the door gets in the way. But it was clean and I guess that's the important part. Breakfast was not so good. A very small area with only a few tables. Cold biscuts,... More

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Steph422, Thank you for reviewing your stay at our property. I am happy to hear you enjoyed the comfort level of the room. Thank you for also indicating what we can improve on. We will examine those areas and hopefully make improvements for our future guests. If there is anything I can assist you with, please give me a call.... More

Springfield, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We were awakened at 9:30 to a barking dog in the very room next door. Front desk did nothing to help even after being called and the dog continued to bark all night long. Possibly the dog was unattended since most dogs do not bark continuously with their owner present.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Herefords M, Thank you for reviewing your stay on Trip Advisor. I would like to apologize again for the way the situation was handled with the barking dog. We are in the process of making changes to our policies and procedures based on this situation. We would love the opportunity to speak with you. Please call us directly so we... More

Sapulpa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Best Western Plus Springfield Airport Inn was very clean, well-staffed, and comfortable. The staff was very helpful, and everything in the room was in great working order. We enjoyed the breakfast, the fitness room, and the pool. We had nice hot water with plenty of pressure for our showers. We felt very secure, and the place was quiet. No... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Susan G, Thank you for the wonderful review!. We appreciate your kind words, and I will be sure to pass them along to our dedicated staff. I hope we can have the pleasure of having you as our guest again. Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

Senior Contributor
30 reviews 30 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014

Ms. Carol, manager, was very pleasant. My check-in was 10pm. Nice room. Early morning shuttle was a taxi can. Paid for by BW. Will be back! One request-the disposable shaving blades need to be a grade better:) Thank You for making my stay comfortable.

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Dear RichardKs, Thank you for the great review! I will pass along your kind words to our staff. I hope we have become your go-to hotel when in the Springfield area. If I can be of any further assistance, please contact me directly. Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

Roach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

The hotel is clean and the staff is courteous. The hotel is close to the airport, which is helpful for early morning travel. I try to stay at hotels where I can leave my car and shuttle to the airport. The complaint I have is with the shuttle service to the airport at this hotel is a disaster, they use... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Dear Ed F, Thank you for taking the time to let us and the Tripadvisor community know about your stay at our property. We sincerely appreciate your feedback and will evaluate new procedures to implement improvements. If you would like to speak with me directly, please call me directly. I am happy to help. Thank you, Crystal Marlay Front Desk... More

San Marcos, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

I had what I'd call a perfect stay here. The room was ready and clean when I got there and the breakfast was great. My check out went smooth and the staff was very nice. The hotel is clean well maintained. The TV and internet was a nice addition to the room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Keith F, WOW!! I will pass along your kind words to the staff. It was a pleasure to have you as our guest! Please give us a call directly when you are in the area again! Thank you, Crystal Marlay Front Desk Supervisor Best Western Plus Springfield Airport Inn More

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Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Address: 4445 W. Chestnut Expressway, Springfield, MO 65802
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Springfield Airport Inn 2.5*
Number of rooms: 54
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Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Springfield Airport
Springfield Ramada

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