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BEST WESTERN PLUS Springfield Airport Inn

2.5 of 5 4445 W. Chestnut Expressway, Springfield, MO 65802
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BEST WESTERN PLUS Springfield Airport Inn
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BEST WESTERN PLUS Springfield Airport Inn
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129 reviews from our community

Traveler rating
    69
    42
    10
    3
    5
See reviews for
44
27
10
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (129)
  • Mar-May only
    (29)
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    (46)
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    (30)
  • Dec-Feb only
    (24)
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United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel 3-4 times during the past couple of years while visiting relatives in the area. They have upgraded since the very first time we stayed there so things are more up to date. They have grab bars installed next to the bathtub that makes it easier to get in and out of the tub. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Ruth W, Thank you for the fantastic review! I'm glad to hear we are your go-to hotel when traveling to visit your relatives. We strive to stay up to date with the most modern, up to date trends in the industry. We are always looking for ways to make our guests stay easier and more enjoyable. If we can assist... More 

Richland, Missouri
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My Mother needed a room for the night, she was flying out to Ca. the next day. Our first impression of this Hotel, was how clean it was. The staff very friendly. All the comforts of home in one place.

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Lori F, Thank you for the wonderful review!! We were thrilled to have you as our guest. I know that when traveling- nothing is quite like home. I am thrilled we made you feel as you had all the comforts of your own home. It was a pleasure to have you as our guest. Feel free to call us directly... More 

Saint Joseph, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean, comfortable, nice breakfast and pet friendly. Staff was very helpful and friendly. Quiet rooms and accessible to take pet outside. We would recommend this hotel and stay there again. Price is adequate also. Would like to have usb accessibility in wall outlets.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Gina D, Thank you for the great review! We truly appreciate your business. As for the USB outlets, we are currently looking into making those improvements to our guest rooms. When you are traveling to the Springfield area, we hope to have you as our guest again! Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn More 

Springfield, MO, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Springfield, MO Airport Best Western Plus for nearly a month while I located permanent housing in the area. The staff went BEYOND the call of duty to make my stay enjoyable. The staff is knowledgeable and very friendly. I was warmly welcomed and really didn't want to leave when the time came. It was a very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Robert F., Thank you for the wonderful review! We definitely enjoyed having you as our guest. I'm glad we were able to make your transition to the Springfield area as smooth as possible for you. We hope to see you again! Thank you, Crystal Marlay Front Desk Manager Best Western Plus Springfield Airport Inn More 

Warminister PA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had excellent experience at this location where we stayed one night. we chose this hotel because of shuttle service to the airport, and the reviews. I have read some of the reviews and I did not see any of those problems. I always check the sheets and pillow case for cleanness and are where very clean.... More 

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

seawolf33, Thank you for the great review! We appreciate your business and look forward to the next time we can have you as our guest. Thank you, Crystal Marlay Front Office Supervisor More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

I had excellent experience at this location where I stayed one night. I do travel for my company business. Staying in various motels. This my personnel family vacation trip and end up staying in this Best western Plus. Really name says its quality BEST. Excellent staffs like Front Desk, morning Breakfast person. Room is excellent and very clean so I... More 

Was this review helpful? Yes 1
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Naresh P, Thank you for the great review! I am glad you enjoyed your stay at our property and we hope to have you as our guest again. When you are ready to come back to the area, give us a call directly and we will be happy to assist you in making your reservation. Thank you, Crystal Marlay Front... More 

1 review
4 of 5 stars Reviewed November 15, 2014

This hotel had the feel of a Drury for considerably less $$$. There were a couple of minor issues that were manageable but need to be mentioned here. The TV signal was pixelating for some reason but resolved after I unplugged and re-plugged the easily accessible power cord to the TV. The toilet was kicking on and running every 10... More 

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Mack H, Thank you for reviewing your stay at our property. We appreciate your business. I want to apologize for the minor issues you experienced during your stay. We have corrected the problem with the toilet, and I thank you for making us aware of the issue. If I can assist your further, please feel free to give us a... More 

Hamilton, United States
1 review
2 of 5 stars Reviewed November 13, 2014

Room was clean with the exception of dirty sheets and pillow cases. I ended up sleeping on the floor rather than sleeping on the bed. Also, the bathroom was not the cleanest in the world. The clerk was friendly. Breakfast was okay. But the smell of cologne from someone else on the sheets and pillows kinda ruins it all. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Timothy B, Thank you for reviewing your stay at our property. We appreciate your feed back. We have not ever had this type of complaint before, and we are shocked and embarrassed. I am deeply sorry for issues you experienced. If you would have came to the front desk and reported the issues, we would have immediately moved you to... More 

1 review
5 of 5 stars Reviewed November 11, 2014

Lance took great care of us! I accidentally booked the rooms for the wrong weekend through a third party booking service. When I arrived and realized the mistake Lance spoke with the third-party vendor on my behalf and seamlessly solved my problem. I was pleased with my stay and am grateful for the care and concern I was shown.

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Brandon, Thank you for the great review! I am glad to hear we got the problem resolved for you! We strive to treat every guest as they were the only guest we have in the hotel to take care of. I hope we have become your go-to hotel when you are in the Springfield area. Thank you, Crystal Marlay Front... More 

Salem, Missouri
2 reviews
4 of 5 stars Reviewed November 10, 2014

Upon arrival, the hotel was in good condition & the appeared very clean. The staff member checking us in was very friendly and was knowledgeable with the amenities, such as the pool, internet, breakfast, etc... The room was spacious, clean & the beds were very comfortable. Breakfast was about the norm for a hotel breakfast, but again, the area was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Front Office Manager at BEST WESTERN PLUS Springfield Airport Inn, responded to this review

Julie S, Thank you for taking your time to let the Trip Advisor community know about your experience at our property. We greatly appreciate your business and hope to have you as our guest the next time you are in the Springfield area. If I can assist you with anything, please feel free to call us directly. Thank you, Crystal... More 

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Additional Information about BEST WESTERN PLUS Springfield Airport Inn

Address: 4445 W. Chestnut Expressway, Springfield, MO 65802
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Springfield Airport Inn 2.5*
Number of rooms: 54
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Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Springfield Airport
Springfield Ramada
Hotel Style:
#10 Romantic Hotel in Springfield
#11 Family Hotel in Springfield
#22 Business Hotel in Springfield

50 photos of this hotel

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