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Courtyard by Marriott Springfield Airport

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3527 West Kearney, Springfield, MO 65803
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1 room 1 guest
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Courtyard by Marriott Springfield Airport
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187 Reviews from our TripAdvisor Community

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Traveler rating
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    74
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (38)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (34)
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Omaha, Nebraska
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The Courtyard by Marriott in Springfield got a major Upgrade 5 years ago. It needs another upgrade now. The Rooms smell like mold and the carpet is filthy. I am usually a fan of Marriott's and Courtyards - but not this one. There are several nicer Hotels in the Area.

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

AnyCabernet: I am sorry your visit didn't go as expected. I wish so much that you would have had a more enjoyable stay. If you wish to discuss further, please contact me directly at the hotel. Sincerely, Shelley Copeland, GM More 

Manila, Philippines
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pros: - Clean rooms, housekeeping comes in regularly to tidy up - Airport shuttle readily available at all times - Friendly and efficient front desk staff (quick and easy check-in/out) - Close to trail for running and biking (bike available for use, need to sign waiver) - Cafe/Restaurant, fire pit and outdoor lounge area - Convenient store and Wendy's within... More 

Was this review helpful? Yes 2
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

MEA90020: You have given some great traveler tips. I am happy to hear you have been able to take advantage of the services we have to offer. Our Staff is genuinely concerned about your stay so I plan to share your comments. I am please to hear that they have been attentive toward you.. Thank you for your review! Sincerely,... More 

Costa Mesa, California
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is located close to the airport, which is convenient to catch an early morning flight. Check in was fine, and the folks seemed friendly enough. There was good wifi connection from my room, and I was able to connect 3 devices simultaneously. The room itself was a decent size and equipped with a microwave, refrigerator, coffee maker, iron... More 

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

VtDub: Thank you for your review and traveler tips. I wish you would have had a perfect experience with the hvac units. I hope you will stay again if your are in the Springfield area. Sincerely, Shelley Copeland More 

Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 1 week ago

It is very rare that I have to give a Courtyard a bad review but this one needs a lot of work. The hotel itself is fine except for the noise from the highway (asking for a room in front away from the highway may help). Got the suite with the breakfast package. When we got to the room at... More 

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

DKB100, I wish your stay would have been better and you had not experienced a series of unfortunate events. I believe I have sent you an email yesterday once I had received your comment card. Please reply if I can be of assistance. Sincerely, Shelley Copeland, GM More 

Dallas,TX
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived to the property after a 12 hour flight from Costa Rica to be met by the Guest Services Mgr. one Bryan T. After being a loyal guest with Marriott for over 20 years staying in properties all over the world, was read the riot act because my military ID was for retired personel and not active duty. I utilized... More 

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

RTSDallas: I am so sorry you had a bad experience at the Front Desk. I hope you were able to get checked in and enjoy the rest of your stay. We do require an ID to qualify for the Government rate since we have committed a good portion of our rooms to make it available more often for Govenrnment Travelers.... More 

Saint Louis, Missouri
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel before and been very happy. We were in town again and chose to stay again. I am a very light sleeper and Bryan was very helpful finding me a quiet room. The only negative thing we found was the overwhelming room deodorizer. It gave us both a headache. Even running the air conditioner on... More 

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Reeny104: I am so happy you enjoy our property. I will review your comments with all of our Room Attendants to make sure we are using the spray in moderate amounts as a neutralizer vs and oderizer. We just had a significant bandwith increase at our property, I hope this will be helpful your next stay. Thank you for your... More 

Phoenix, Arizona
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay at this motel when having family get together and my parents have stayed here for years, even before the remodeling. The staff is wonderful and always friendly. I liked the old buffet style in the past but no matter either way the food is excellent and plenty to eat. We always pick the south side because I am... More 

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Aztsteward, Thank you so much for your review. Good news, the Guest Laundry has been fixed. I apologize it could not be repaired during your stay. I am pleased we were able to return your lost items to you. I will also share you comments with our Staff. The will be pleased to hear you found them welcoming and helpful.... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We relocated from the Hampton Inn Springfield Airport hotel because of the substandard conditions there. The Courtyard Marriott was amazing in comparison. Clean rooms, lovely decor throughout, attentive and helpful staff. In addition, a small Bistro restaurant was on site with tables and booths where you could order a hot meal and eat or have room service delivered. We enjoyed... More 

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

2wohlins, We are so happy you found us. We hope to continue to be your home in Springfield. Thank you so much for the feedback. Sincerely, Shelley Copeland, GM More 

Jefferson City, Missouri
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2015

Stayed here with my girl friends before we flew out for a long weekend get away. The staff was helpful and efficient. The room was clean and beds comfy. We parked and used their shuttle service to the airport, which was so convenient. Will stay again!

Was this review helpful? Yes 2
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

J E , It is good to hear that your stay was good and the shuttle efficient. We aim to make it as easy as possible. I hope you will stay again. Sincerely, Shelley Copeland, GM More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 12, 2015

Yep Allegiant Airlines fell in it's face. Flight was to leave 7 hours ago and finally they canceled. This hotel was the fallout spot. Nice clean hotel. My room faced I44, but I've yet to hear any highway noise -and it's right outside my window. Shuttle her was pleasant by a young man. Check in was easy and friendly helping... More 

Was this review helpful? Yes 2
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

CRodden: Oh goodness. I wished you would have stayed with us on better terms. I am happy to hear that our Staff took great care of you. I hope you can stay again on a more relaxing day. Sincerely, Shelley Copeland, GM More 

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