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Courtyard by Marriott Springfield Airport

3.0 of 5 3527 West Kearney, Springfield, MO 65803
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Courtyard by Marriott Springfield Airport
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147 reviews from our community

Traveler rating
    57
    56
    18
    8
    8
See reviews for
32
28
16
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

my first post ever. I was so upset that indoor pool --- NOT HEATED AT ALL. The work out room was small. Said they had restaurant, but just a bistro - not what I would call restaurant. Choose somewhere else to stay.

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Kathy C: I wish you would have had a better experience at our hotel. We pride ourselves on Excellence and truly want all of our guest to enjoy their stay. Our pool heat is set to 83 degrees fahrenheit, however our spa is much warmer. The Courtyard is a Modern Essentials Marriott Brand which is scaled down in size. The... More

Manhattan Beach, California
Top Contributor
90 reviews 90 reviews
88 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the CMS for one night as part of a business trip. Hotel is very close to the airport. Check-in was pleasant and a breeze. Bed was comfy, loved the free wifi and abundant power outlets. Everything was clean in the room. Why 3 stars? Well, bathroom drain didn't work great, there was some detritus floating around in the... More

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Cubsfan73: Thank you for your review. I am happy you found the hotel suitable for your business travel. I wish the entire stay would have exceeded your expectations. Our shuttle runs on demand, but we should have explained better that we need 20 minutes flexibility since that is the round trip time. I hope you will stay again. Sincerely, Shelley... More

Fairplay, Colorado
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2014

This is a very nice courtyard. The staff is wonderful and very inviting. Matt even called to make sure I was happy with my room. They have a bistro that is open until 11 that offers a nice variety of sandwiches. They also have a nice offering of wines and beer. Great place to stay for an overnight.

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Bonnie 18bailey: Thank you so much for your review. I will let Matt know you appreciated the courtesy call. The Guest Service Representatives like to know that you are comfortable in the room they selected. I am happy you got to try and enjoy the Bistro. We have a choice of local wine and beer flavors too. I hope you... More

Tahlequah, Oklahoma
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2014

We stayed one night on the way to another destination. The room was great and the service was seamless. We were not disturbed by staff or other people staying, which is what we wanted, because it was our first night of uninterrupted sleep in a while.

Was this review helpful? Yes
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

BrianWagnon: Well I am happy you chose our hotel and got the restful sleep you needed. Good sleep is the basic necessity when choosing hotels. I hope you will stay again and experience more of the Courtyard Springfield Airport. Thank you so much for providing this information for future travelers. Sincerly, Shelley Copeland, GM More

Boswell, Indiana
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 6, 2014

This Courtyard seemed especially warm and welcoming. Check-in staff went way out of their way to get a quieter room opposite the freeway, eager, cheerful the whole time. Very accommodating - outstanding first impression. The rooms are extremely clean, pleasant. The double beds were comfortable with five pillows each. The ice dispensers worked, everything worked. Large screen TV of course.... More

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CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Ed S: Thank you so much for your favorable comments. We genuinely want to you have an awesome experience at our hotel and work very diligently to maintain and clean our facility. Your recognition of our Associates will make them feel their efforts are succesful. We will be sharing your remarks with the entire Staff. We look forward to your... More

Chesterfield, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

The Courtyard was a comfy place with hospitable and helpful staff. Carpet and furnishings were all new and fresh as well as the inviting lobby lounge. The Bistro served a tasty selection of breakfast and dinner fare with bar. The room was very clean; although the sink area and closet were small, the bathroom was good-sized. We would definitely choose... More

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

MOgma: Thank you for your review. It is so nice to hear that you found our hotel comfy and our staff hospitable. Both are such key ingredients for a happy traveler. We are also always looking for ways to improve our environmental friendliness and would like to thank you for participating. I hope you will stay with us again in... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 25, 2014

Stayed one night (09/20/2014). The room was clean upon check-in. But as soon as my wife and I walked into the room, we noticed the clock radio blaring. Evidently, the person who cleaned the room did not check to make sure it was off. As soon as I turned the clock radio off, the phone began to ring - which... More

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Workin4somethin: I really wish you would have enjoyed your stay better. The call to your room just after your arrival was most likely your Guest Service Representative welcoming your to the hotel and confirming your room was up to your expectations. We have a Guest Service Representative available 24 hours every day. I wish they would have been able to... More

akron, oh
Top Contributor
88 reviews 88 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stayed here with others on a business trip for two nights. I travel frequently on business. The hotel seems to be aging. My shower drain was slow, which was fixed (but not during the day while I was out of the room!), the showerhead was clogged (typical for these rubber nozzle heads - nobody maintains them), and as others... More

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Keatinclan: Although I am happy that you found some bright spots during your stay, I wish your entire stay would have been perfect. I regret that you had problems and the engineers were delayed in getting to your room that day. Also, please don't be alarmed at the natural gas smell when we fire-up the large dryers in our laundry.... More

Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Stayed here while we were driving from Milwaukee to Albuquerque. The hotel is close to the interstate and the staff was very helpful with directions to downtown for dinner. The room was large, clean and comfortable. The next time I pass this way, I will plan to stay at this hotel.

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

William H: We get a lot of travelers traveling east to west and vice versa since we are a midpoint on I-44. I hope you got to take advantage of some the Route 66 sites along the way. Thank you for the review. We would love to host other travelers to find our location clean, comfortable, and convenient. We look... More

McLean, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Its located next to a bike trail which stretches about 35 miles.They also have couple of bikes which you can take them for a ride. Front desk representative are very friendly. Also noticed that the beds are too soft and A/C system needs to be updated. Over all satisfied with this hotel.

Was this review helpful? Yes 1
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

SirR18: The Frisco Trail is a hidden jewel. I am glad that you found it. Thank you for taking the time to review our Hotel. We appreciate your feedback! Sincerely, Shelley Copeland, GM. More

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Additional Information about Courtyard by Marriott Springfield Airport

Address: 3527 West Kearney, Springfield, MO 65803
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Springfield Airport 3*
Number of rooms: 142
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Also Known As:
Courtyard By Marriott Springfield Airport Hotel Springfield
Springfield Marriott
Springfield Courtyard
Courtyard Springfield Airport

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