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Hilton Garden Inn Springfield

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4155 S. Nature Center Way, Springfield, MO 65804
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Hilton Garden Inn Springfield
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Hilton Garden Inn Springfield
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341 reviews from our community

Traveler rating
    241
    59
    27
    10
    4
See reviews for
103
57
11
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles
Contributor
11 reviews 11 reviews
9 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here at least 3 times last year, first time this year. I got in way before normal check in time and was given a room on the spot. I have always enjoyed the staff and restaurant at this location. Darren(DJ) does well, and the two young ladies running things this trip were very good. Room was very good as... More 

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Dwight, Illinois
Top Contributor
86 reviews 86 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got there about 6pm, front desk had two people checking people in. Seemed very professional, it was Friday night. Restaurant was busy by 8 and bar was full. This staff was enthusiastic but not as professional as they should've been. Don't know if taking the mop bucket through the dinning area was the best plan or if it's policy. Not... More 

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Ringwood, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stated at the Hilton Garden, very nice facility, would recommend it. The outdoor area has a stone infused flame to sit around on the cool nights. I was visiting a customer in the area; the breakfast was very good made to order. The lobby area was clean and good place to discuss business or leisure. Your choice.

Review collected in partnership with Hilton Garden Inn

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St Charles, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booking agent mislead rooms available to make a sale, Over all poor hotel, Poor desk service, rooms not clean, lines are not available for all guest, pillow cases missing on sofa bed, received a phone calls in my room at 2 am by front desk no answers when I picked up phone, Desk clerks never answer phone, called 8 times... More 

Review collected in partnership with Hilton Garden Inn

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Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm sorry that we failed to meet your expectations during your stay. As you can tell from the other reviews, this is not a normal experience at our property. I would love to talk with you in depth about the issues you experienced... More 

Little Rock, Arkansas
Top Contributor
57 reviews 57 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great location. Very updated-new property. Very friendly staff. Rooms are very nice and bed is adjustable. Bathroom is kind of small but functional. Outdoor fire pit is nice and outdoor seating is very comfortable. Breakfast was made to order and well prepared. Fitness center is very good sized and larger than most. Especially larger than Hampton's. Always coffee, lemon water,... More 

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Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. Our team takes a lot of pride in the hotel, and they love to take care of our guests. I'm glad that attitude shows throughout the hotel. I... More 

Brentwood, Missouri
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Room was suite with king bed. Spacious, quiet and spotless. Property well keep. Lobby restaurant portions were large, very tasty and prices were great. Waitress (Misty) was welcoming as she offered options and did a great job waiting on us. Front desk was helpful with questions we had about area.

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. Our culinary team is one of the best that I've had the opportunity to work with, and I'm glad to see that it shows. I hope the next... More 

Olathe, Kansas
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this location several times and each time I find it amazing! It is always pristine and immaculate. The staff is always very happy, friendly and accommodating. The rooms are spacious, modern and very comfortable.

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. We are glad that you, and everyone else, enjoys our fire pit area. I hope the next time you visit the area you will choose to stay with... More 

Springfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the best Hilton I have ever stayed in. They checked me in early and welcomed me like it was home. The food is fantastic and the lobby is new and clean. The bar tender remembered my name and welcomed me for dinner.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

Lansing, United States
1 review
5 of 5 stars Reviewed 1 week ago

decent location; great and friendly service; room was your standard hotel room, just clean and nothing broken. would've given "excellent" for sleep quality had i seen the air adjustment on the side of the bed, but that's on me. they were extremely helpful when i came back after checking out - my wife had left her favorite jacket in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a good time during your recent stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

Granite City, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean hotel and comfortable beds. Very good location. This is a nice and very safe area. Close to shopping, food, and highway. Farmers market next door is great! Only one treadmill was in working order in workout room and couldn't use due to other guest using. I saw two other guests walk out while I was using stretcher waiting for... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

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