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Hilton Garden Inn Springfield

3.0 of 5 4155 S. Nature Center Way, Springfield, MO 65804
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Hilton Garden Inn Springfield
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Hilton Garden Inn Springfield
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307 reviews from our community

Traveler rating
    215
    54
    26
    9
    3
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94
53
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112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Khao Lak
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

First of all, this Hilton is very clean, modern and comfortable. I was impressed with the atmosphere as soon as I walked in, and everything went uphill from there. I had accidentally booked a room for the night before without meaning to, and I was charged on my credit card, rightly so (they held the room for me). But Benny... More 

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay. Our team loves to take care of our guests, and I'm glad we were able to help you during your stay. I hope the next time you visit the area... More 

Erie, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have been traveling for 25 years and always look forward to coming to this hotel. The staff is great , makes you feel welcome and will do anything to please you!!! The staff has gone out of their way to make sure they have Diet Coke in stock.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay. I hope the next time you visit the area you will choose to stay with us again. More 

atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I will always stay at the Hilton Garden Inn in Springfield. The rooms are clean and the staff is so friendly. I felt welcomed home after a long day of work every evening when I arrived back to the hotel. I am very picky about my bed and pillows and thankfully I slept very well at this hotel! Thank you... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

Katy, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location, its to bad some parents don't parent and treat a hotel like a large playground for their children. It was Valentines weekend, the staff had cup cakes and snacks plus some flowers for the ladies, nice touch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

Springfield, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Apparently the beds are adjustable to the firmness. We were not told about that - and didn't see anything that informed us of that. So, due to that - very hard bed... very uncomfortable. Everything else about the hotel was excellent. One uncomfortable nights sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm sorry to see that we failed to meet all of your expectations during your stay. I would be happy to talk with you about the problems your experienced to make sure we address them properly. I hope the next time you visit... More 

Kearney, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean and staff very friendly. We ate breakfast here and one of our dinners. Food was excellent. Dependent on what you are in Springfield for this location may or may not be suitable for you as it is off the beaten path. It was well worth the money.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel with great amenities and the staff are always warm, inviting and very attentive to guests needs. There is a wonderful patio with a fire place and a great indoor pool. The lobby always has fresh coffee, tea, flavored water and snack bars. Very homey feeling.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I'm glad you like our patio fireplace. This mild winter has allowed everyone to use it a lot more than we typically could this time of year. I... More 

Trimble, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Best customer service I've had in a long time anywhere! I hope all Hilton's are this welcoming. Very pleased with the bottled water upon arrival and any time we needed one. Love the Keurig machine and the availablility of coffee.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

Hallsville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room very nice and spacious and comfortable, Hilton does great job on room accommodations. Issue with this room was heating fan being so very loud it would wake you up when coming on. Reported problem to front desk upon departure and they advised would have housekeeping and maintenance look at it. Hotel was told to be 4 years old.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a good time during your stay with us. I will follow up with our Chief Engineer about the loud heater in your room to make sure it has already been taken care of. I hope the... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed January 28, 2015

Needed a block of 8 rooms for a family event. Worked with Tyler, and on short notice was able to get us weekend rooms. Enjoyed the bar area and food was very good. Newer facility/rooms including Keurig coffee maker. Great location near shopping and other eating options. Easy access to a couple main highways in Springfield.

Was this review helpful? Yes
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

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Additional Information about Hilton Garden Inn Springfield

Address: 4155 S. Nature Center Way, Springfield, MO 65804
Phone Number:
Location: United States > Missouri > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Hotel Style:
#1 Green Hotel in Springfield
#1 Business Hotel in Springfield
#6 Family Hotel in Springfield
#16 Romantic Hotel in Springfield

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