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Hilton Garden Inn Springfield

#6 of 50 Hotels in Springfield
Certificate of Excellence
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4155 S. Nature Center Way, Springfield, MO 65804
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Hilton Garden Inn Springfield
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    307 reviews from our community

    Traveler rating
      215
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      26
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    See reviews for
    94
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (25)
    Date | Rating
    • English first
    • German first
    • Spanish first
    • Any
    English first
    • All months
      (307)
    • Mar-May only
      (68)
    • Jun-Aug only
      (81)
    • Sep-Nov only
      (81)
    • Dec-Feb only
      (77)
    All months
    Khao Lak
    Senior Reviewer
    8 reviews 8 reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars NEW

    First of all, this Hilton is very clean, modern and comfortable. I was impressed with the atmosphere as soon as I walked in, and everything went uphill from there. I had accidentally booked a room for the night before without meaning to, and I was charged on my credit card, rightly so (they held the room for me). But Benny... More 

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay. Our team loves to take care of our guests, and I'm glad we were able to help you during your stay. I hope the next time you visit the area... More 

    Erie, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    I have been traveling for 25 years and always look forward to coming to this hotel. The staff is great , makes you feel welcome and will do anything to please you!!! The staff has gone out of their way to make sure they have Diet Coke in stock.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay. I hope the next time you visit the area you will choose to stay with us again. More 

    atlanta, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    I will always stay at the Hilton Garden Inn in Springfield. The rooms are clean and the staff is so friendly. I felt welcomed home after a long day of work every evening when I arrived back to the hotel. I am very picky about my bed and pillows and thankfully I slept very well at this hotel! Thank you... More 

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

    Katy, United States
    2 reviews
    4 of 5 stars Reviewed 1 week ago

    Great location, its to bad some parents don't parent and treat a hotel like a large playground for their children. It was Valentines weekend, the staff had cup cakes and snacks plus some flowers for the ladies, nice touch.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

    Springfield, United States
    1 review
    3 of 5 stars Reviewed 2 weeks ago

    Apparently the beds are adjustable to the firmness. We were not told about that - and didn't see anything that informed us of that. So, due to that - very hard bed... very uncomfortable. Everything else about the hotel was excellent. One uncomfortable nights sleep.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm sorry to see that we failed to meet all of your expectations during your stay. I would be happy to talk with you about the problems your experienced to make sure we address them properly. I hope the next time you visit... More 

    Kearney, Missouri
    Reviewer
    3 reviews 3 reviews
    5 of 5 stars Reviewed 2 weeks ago

    Hotel was clean and staff very friendly. We ate breakfast here and one of our dinners. Food was excellent. Dependent on what you are in Springfield for this location may or may not be suitable for you as it is off the beaten path. It was well worth the money.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

    2 reviews
    5 of 5 stars Reviewed 2 weeks ago

    This is a beautiful hotel with great amenities and the staff are always warm, inviting and very attentive to guests needs. There is a wonderful patio with a fire place and a great indoor pool. The lobby always has fresh coffee, tea, flavored water and snack bars. Very homey feeling.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I'm glad you like our patio fireplace. This mild winter has allowed everyone to use it a lot more than we typically could this time of year. I... More 

    Trimble, United States
    1 review
    5 of 5 stars Reviewed 4 weeks ago

    Best customer service I've had in a long time anywhere! I hope all Hilton's are this welcoming. Very pleased with the bottled water upon arrival and any time we needed one. Love the Keurig machine and the availablility of coffee.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

    Hallsville, United States
    1 review
    4 of 5 stars Reviewed 4 weeks ago

    Room very nice and spacious and comfortable, Hilton does great job on room accommodations. Issue with this room was heating fan being so very loud it would wake you up when coming on. Reported problem to front desk upon departure and they advised would have housekeeping and maintenance look at it. Hotel was told to be 4 years old.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a good time during your stay with us. I will follow up with our Chief Engineer about the loud heater in your room to make sure it has already been taken care of. I hope the... More 

    Saint Louis, Missouri
    1 review
    5 of 5 stars Reviewed 4 weeks ago

    Needed a block of 8 rooms for a family event. Worked with Tyler, and on short notice was able to get us weekend rooms. Enjoyed the bar area and food was very good. Newer facility/rooms including Keurig coffee maker. Great location near shopping and other eating options. Easy access to a couple main highways in Springfield.

    Was this review helpful? Yes
    Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

    Thank you for taking the time to let us know about your recent stay at our hotel. I'm happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again. More 

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    Additional Information about Hilton Garden Inn Springfield

    Address: 4155 S. Nature Center Way, Springfield, MO 65804
    Phone Number:
    Location: United States > Missouri > Springfield
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Hilton Garden Inn Springfield 3*
    Number of rooms: 125
    Reservation Options:
    TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hilton Hotels, Cheap Tickets, Orbitz, Travelocity, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Hilton Garden Inn Springfield Hotel Springfield
    Hotel Style:
    #1 Green Hotel in Springfield
    #1 Business Hotel in Springfield
    #6 Family Hotel in Springfield
    #15 Romantic Hotel in Springfield

    55 photos of this hotel

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    Management photos: Courtesy of the property manager

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    Amenities

    Highlights
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    GreenLeadersPlatinum level
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Dry Cleaning
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Hilton Garden Inn Springfield staff and other travelers.
    1 question
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    Ironton, Ohio
    4 months ago

    See all questions (1)

    Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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