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MainStay Suites Saint Robert

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227 St. Robert Blvd, Saint Robert, MO 65584
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1 room 1 guest
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MainStay Suites Saint Robert
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110 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    9
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    1
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37
10
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waynesville, Missouri
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is a nice, clean, quiet hotel for the $$. The breakfast was average for hotels that offer this amenity. We did not use the pool but it appeared to be in good repair. Not giving four stars because of the pet fees and because my wife called a staff member to ask a question and the staff member was... More 

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Marion, Arkansas
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for our nephew Basic Training Ceremony, And We're dedicated Choice members, but this was the 1st Mainstay we have stayed at. Awesome is an understatement! this hotel is top- notch, rooms were well appointed, clean, spacious. you name it! would stay here again, and again!

Was this review helpful? Yes
Belinda2116, Manager at MainStay Suites Saint Robert, responded to this review

Thank you so much for reviewing us. Even more thank you for being a member of Choice Priveleges. Our Mainstay is an extended stay property so it doesn't get the advertizments that other Choice properties get, but yes we are proud to be apart of Choice Hotels International. We are also Hotel of the year 3 years running and Platinum.... More 

Jackson, Tennessee
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for my nephews BCT graduation. The rooms were extremely clean, just a little small. Our room had a full kitchen and a huge bathroom and closet area. The front desk ladies were AWESOME and assisted us with any and all questions we had. Would recommend this place to anyone ; )

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

Thank you so much for reviewing us. We are so happy you enjoyed your stay and hope you will visit us again if in our area. Congratulations again to your graduate. It is our pleasure to help in any way we can. Be safe and as always safe travels! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was scheduled to stay at this hotel on a Wednesday night in August 2015. I didn't get to the city until late that night. I went to my room nonsmoking room and it was gross. The window was open allowing bugs to fill the room. The air conditioning was running on high to try and cover the overwhelming smell... More 

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Belinda2116, Manager at MainStay Suites Saint Robert, responded to this review

We would like to apologize for the room you where to stay in. An ozone should have been placed in that room, not just the window opened. Someone forgot to go back in and check the room, my apologies. Our Guest Service agent did help you find another room on that very busy sold out night. Our Operations Manager had... More 

1 review
5 of 5 stars Reviewed July 18, 2015

My husband and I travel a good bit, and have stayed in multiple hotels. We came here for 3 days for our son's boot camp graduation. This hotel was amazing. Darcey at the front desk treated us like family. It felt like it was home away from hotel. The room was much nicer than we expected, and the entire staff... More 

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

Thank you so much for your kind words about Darcy and our entire team. Graduations for boot camp can be a very moving experience for the graduate and their families. We thank them every day for serving our country. Again thank you so much for staying with us and as always we wish safe travels! More 

Lucas
Level Contributor
167 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed July 17, 2015

Nice hotel. Typical of this class of hotel/suites. Clean, comfortable, reasonably priced. Nothing fancy. Typical self-serve hot complementary breakfast. BUT management assigned the room we were occupying to someone else who tried to enter our room about 2:00 am. Needless to say it did not lead to a good night's sleep.

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

Thank you for taking the time to review us. I do have concerns with your issues at 2AM. Our system will not allow us to rent a room if it is already occupied, so I wonder if the very tired guest might have tried to open the wrong room. I promise to check in this this and will give you... More 

Asher, Oklahoma
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2015

We were traveling to a family reunion and just stopped for a little sleep. Belinda at the front desk was absolutely amazing. Start to finish: it felt like we were staying with family! Room was great, bed super comfy, but above all service was outstanding!

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

We so enjoyed having you stay with us. We hope you enjoyed your reunion and will be here the next time if you need us! Safe travels and Thank you! More 

Westerville, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 10, 2015

Large room with a full size kitchen including a full size refrigerator with ice maker. Room was clean with 2 queen beds and a pull out couch. Very friendly attentive staff. DVD's can be borrowed at no charge. Coffee and tea available all the time and the continental breakfast includes hot oatmeal and French toast. Very close to Fort Leonard... More 

Was this review helpful? Yes 1
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

Thank you so much for reviewing us. Our rooms with king, double queen, and 2 bedroom suites all have balconies in them. That opens up the rooms with light and are very spacous. Every room has a kitchen with full refrigerator. We have DVD players in every room and offer free movie rentals. Again thank you so much for staying... More 

Grand Blanc, Michigan
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 5, 2015

When the room we reserved at a nearby hotel was unacceptable, we were able to find a room here even though it was 9:30 at night. For just a little more, we found ourselves in a wonderful, clean, quiet, and well appointed room. A simple but more than adequate breakfast is included. I am a fan of oatmeal but never... More 

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

We are so happy you enjoyed your stay. You are the first to mention our Oatmeal station. We try to change up the variety a little with trail mix, nuts, cranberries, ect. We thank you so much for this review and staying with us. Please stop in again if you are in our area, safe travels! More 

Springfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Starting with the friendliness of the front desk staff to the cleanliness of the very accommodating room ( kitchen , couch , desk etc. ) , this extended stay hotel is one of a kind. I would return short and long term at any time.

Was this review helpful? Yes
Belinda2116, General Manager at MainStay Suites Saint Robert, responded to this review

Thank you so much for the wonderful review. We will share your comment with our team and can not thank you enough for the kind words. We are so happy you enjoyed your stay and hope to see you again if in our area. Safe travels!! More 

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