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Country Inn & Suites By Carlson, St. Peters

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3877 Veterans Memorial Parkway, Saint Peters, MO 63376
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Country Inn & Suites By Carlson, St. Peters
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171 Reviews from our TripAdvisor Community

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Traveler rating
    110
    44
    9
    5
    3
See reviews for
77
33
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (44)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (27)
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Saint Charles, Missouri
1 of 5 stars Reviewed 6 days ago NEW

My family and I stayed here at this hotel to try something different from the one in St. Charles. When we checked in to room 213 we were about to put our cold stuff in the fridge and what do we find, a rotting apple with brown and green mold sitting right on the second shelf. Then we were checking... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review

As General Manager, I read all guest comments and reviews. It is very obvious we did not meet this guests expectations. The guest obviously identified concerns regarding our housekeeping department and guest room cleanliness but did not inform the front desk or request to speak with the manager before checking out. .If told about these problems, the guest would have... More 

Kc
4 of 5 stars Reviewed 1 week ago

Nice hotel with easy highway access and close to known eateries and gas. Room was good and decent breakfast with good coffee. Pool and whirlpool was clean and quiet after a long day exploring area attractions.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review

As General Manager, it is always a pleasure to share positive guest reviews with staff. Our hotel is conveniently located at exit 225 off Interstate 70 which makes it easy access to local attractions, restaurants, and gas stations. Staff is always willing to share information about the area and give directions for specific guest requests. Our staff want all guests... More 

Joplin
5 of 5 stars Reviewed 1 week ago

This was an awesome hotel. Right off the highway, the staff was great and friendly, and it was very clean. It is an all smoke free hotel, so there was no lingering of smoke smell! I would go back any time!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review

Excellent customer service is our number one goal of the staff for our guests. We want all our guests to be completely satisfied so they will become return guests or make a referral for our hotel. Our location, conveniently located at exit 225 off Interstate 70, is a popular drawing card for travelers due to its close proximity to largest... More 

Omaha, Nebraska
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

New hotel off the highway. Beds are comfy, breakfast was good, pool and exercise room were more than adequate. Service at the front desk was amazing. When I got there Yolanda at the front desk greeted me like I was a VIP. She couldn't have been more helpful which sets the stage for a great visit when someone is greeted... More 

Was this review helpful? Yes
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review

As General Manager it is nice to read positive reviiews and share them with staff about our hotel and staff. Our staff wants all guests to be completely satisfied during their stay by greeting and recognizing them as guests. Our hotel is conveniently located at exit 225 which is 25 miles to downtown St. Louis. Our staff is happy to... More 

Fort Benning, Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed the night and heck out time is 11AM. Right? Cleaning on the first floor started just before 8am. I felt obligated to leave earlier then I needed to. I wasn't planning on leaving til 9 to get to my destination. Oh well. Room was nice. Thermostat and ac was weird. Window unit that was controlled by wall thermostat. Nice... More 

Was this review helpful? Yes
LarryJacobs, General Manager at Country Inn & Suites By Carlson, St. Peters, responded to this review

As General Manager, I read all web site reviews for follow up on guest concerns/issues. Posted check out time is 12 noon. This guest was in hotel during a high occupancy time and room turnover is critical for meeting 3PM check in time. I am sorry that this guest felt the need to check out earlier than when they wanted... More 

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