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Drury Inn Union Station

Certificate of Excellence
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201 South 20th Street, Saint Louis, MO 63103
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Free Hot Breakfast & Wifi
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1 room 1 adult
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Drury Inn Union Station
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529 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW

From the moment we got out of the car we loved it! A wonderful guy by the name of Randy greeted us and had our car taken. He was so very nice and helpful. The room was GREAT! Very clean and nice. The grand ballroom with bar was amazing! The breakfast was delicious! When we left Randy was there again.... More 

Helpful?
Thank Brenda O
Wauwatosa, Wisconsin
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed the weekend here while house hunting. The staff were all very friendly. My room was large and the bed was comfortable with lots of pillow options. The interior of the hotel is lovely and the staircase makes it easy to use the stairs instead of th elevator. It's very close to everything you want to do downtown and the... More 

Helpful?
Thank TravelinWIGal
1 review
5 of 5 stars Reviewed January 7, 2016 via mobile

Excellent stay!!! Although they are going through extensive renovations, the staff's friendliness and personalities made up for any inconveniences. Britnea (I apologize if I spelled it wrong) at the front desk was very helpful with suggestions of where to eat and things my husband could do why I was in class!! Thank you for a wonderful stay and can't wait... More 

Helpful?
Thank Rebecca M
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Stayed on a weekend and went to a ballgame. The hotel was very nice and clean. The staff was extremely friendly and helpful. We like Drury because they offer the hot breakfast and the kickback at dinner time which is very convenient.

Helpful?
Thank mgardner448
Chicago, Illinois
Level Contributor
132 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed December 10, 2015

First off, I did stay here during their remodel, but all the things that I am reviewing are things that should not have happened even during a remodel: First off, the check in experience was not at all pleasureful. Once I made it in the hotel, I was given a sign in card, then the host went around the corner... More 

Helpful?
1 Thank bsf80
DruryHotels, General Manager at Drury Inn Union Station, responded to this review

Thank you for the review. Let me start by apologizing for a stay that was not up to our usual high standards. It sounds like our Front Desk Team Member was making sure your information was accurate by looking through the binder. This was a piece that should have been completed prior to your arrival; we will use this as... More 

usa
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 27, 2015

Easy reservations over the internet though Drury's website. It did warn that rennovations were being made and that there would be noise. In the welcome bag there were earplugs, water and healthy snacks. We used the pool and hot tub. Had a room on the 6th floor and were not disturbed by the construction noise. The room, pool/hot tub, dining... More 

Helpful?
Thank roxydogy
Columbia, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2015

We stayed for two nights while my father had surgery at BJC. Only a ten minute drive back and forth. It was really nice to have breakfast ready in the morning and enjoyed a free glass of wine at the end of the day. The security at the doors and parking garage was nice. We felt really secure leaving the... More 

Helpful?
Thank DivineDSC
Wilmington, Illinois
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

This hotel is undergoing a renovation. Staff were very helpful and friendly. Our room was very clean. Only problem we had is that we had double beds. Not comfortable when use to Queens. Liked that it was located right next to the Union Station.

Helpful?
Thank kdfly
Oswego, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 7, 2015 via mobile

This hotel is the absolutely! It was bugs in the room the management team is sorry! And then they didn't give us any room services!!!! I won't be back and I'm calling corporate monday! This is terrible

Helpful?
Thank Manda M
DruryHotels, General Manager at Drury Inn Union Station, responded to this review

Thank you for the review. We apologize that you had a concern during your stay. We know that traveling away from home can be stressful, especially during a busy weekend with many activities planned. While we strive to make every stay perfect, sometimes things happen that are beyond our control. We were happy to hear the management team responded quickly... More 

Jefferson City, Missouri
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2015 via mobile

At first impression, I found the hotel to be "dingy" and "outdated"...however, i have to say this was one of the best hotels I have ever experienced! We had a few mishaps with our room, but the manager John was exceptionally remarkable and very accommodating! And after learning about the history, I found a new appreciation for the decor :)

Helpful?
Thank SOliver06
Questions? Get answers from hotel staff and past guests. Ask a question

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