Some days after departure from this hotel , we noted that the hotel had debited our credit card twice for minor amounts totaling $61.66 . I contacted hotel to be advised that the matter would be corrected , and to wait two days to see correction on bank statement . Over a week later , three long distance phone calls...
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Thank you for your feedback. It is through input such as yours that we have the opportunity to improve our service.
I apologize for the incorrect total that was charged to your debit card. I understand that you have spoken to one of our Managers to resolve the error and that the funds were refunded to your account on that...
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The bad news is that I only stayed here for one night while on a drive from Chicago to Memphis. I just chanced upon this hotel while looking up TripAdvisor and decided to give it a go. What a pleasant surprise. Well decorated and yes so many freebies. Wi-fi, parking, coffee and soda the whole day, popcorn and let;s not...
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Quiet, clean, friendly staff, free Wi-Fi, free parking, convenient and safe location. Great place to stay!
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This is a well-run and very comfortable hotel in a beautiful old building and in a very convenient downtown location. The a/c in our room was pretty noisy but that's about the only nit I can find to pick. We would choose this hotel again.
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Our first room was inward-facing and tiny. We went to the desk downstairs and asked if they had another room available. They gave us a larger room with a city view that was spectacular (even on a busy weekend!). They said that all the rooms are different. Free drinks were a great plus (they gave us an extra drink card,...
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When it comes to reviews I rarely give anything a perfect score since there are always areas to improve, but this place deserves it's five stars.
Drury Inn has "free everything" - included in the base price is free local calls, free long distance up to 100 minutes, free wireless internet, free breakfast, free parking, free snacks and drinks at...
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The quality of this hotel is very consistent. Not a five-star property, but always clean and affordable. It is in a great location and has all of the Drury Inn perks to make it an even better value than those higher priced hotels nearby in the downtown area. Even with out the perks, the FREE parking adds up when you...
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Like so many others who have reviewed the Drury, I too had a very pleasant stay. The only improvement I would make is to find a way to get folks through the evening hospitality line a bit quicker. Other than that, would definitely stay again.
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I have stayed here for several months. I had the choice to stay anywhere, but after such a great stay here I couldn't leave. The staff is professional, personable, caring and accomodating. It is clean, quiet and the meals are great for me as it saves me lots of time. All of this and in a great location. I even...
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After a wonderful stay last time, we revisited this hotel while in town for a show at the Peabody. Everything was great once again. The weather was wonderful and we were able to walk to the Opera house, only a few blocks. The staff is exceptionally friendly and helpfull. We will be back soon!
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Reviewed December 2, 2011
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497 Reviews
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