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Holiday Inn Forest Park

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5915 Wilson Avenue, Saint Louis, MO 63110
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Holiday Inn Forest Park
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169 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband was attending the Science of Beer exhibit at the Science Center, and I was his designated driver. We decided we would go out after the exhibit, so we needed a hotel close to everything. Holiday Inn Forest Park is the perfect location. It took me five minutes to take and pick him up from the Science Center, and... More 

Helpful?
Thank didischoe
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you didischoe for staying at the Holiday Inn Forest Park and for your kind comments on Trip Advisor following your experience at our hotel. It was a pleasure to read your comments regarding our team and will certainly pass your this onto them. Guest satisfaction is our number one priority and it means the world to me that you... More 

Forest Park, Illinois
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel was located very close to a major highway and had all the amenities desired. Being close to a major highway gave a sense of comfort in navigating in a new city. The hotel was equipped with a higher end amenities. There was a restaurant on property and the staff was very friendly and helpful. When I travel through... More 

Helpful?
Thank Dwight B
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you Dwight B for taking the time to review your recent stay with us. We are so thrilled that the Holiday Inn was your little St. Louis Surprise! Thank you for your praise on the staff and the cleanliness. We all work hard to make sure our guests leave very satisfied and that they know when they return they... More 

Missouri
Level Contributor
178 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This is an older hotel at the edge of "the hill" and what looks like a rough area. The sign when you pull in tells you that the hotel is not responsible for items left in the car. The staff is nice and helpful. We never felt safe while there. Had we not been with a group, I would have... More 

Helpful?
Thank Kemper07
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Dear Kemper07 I am very sorry to hear that your room was not satisfactory during your stay with us. We are not only known for, but highly reviewed on our cleanliness and comfortable beds even though our hotel is older. So I am disappointed to hear that you did not have the same experience that we have come to expect... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I was granted a certificate for a free night at Holiday Inn Forest Park from my general manager at the Hampton Inn and Suites (Clayton) because of my performance as a housekeeping supervisor. I don't travel at all, or even stay at any hotels in my city so this was a big deal bc it forced me to step outside... More 

Helpful?
Thank Jeanette W
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Good Day Ms. Jeanett W; Thank you for taking the time to review your stay with us. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your... More 

Gurnee, Illinois
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had a headache when I arrived, so I asked the front desk guy where I could get some. He offered me some Advil, which I thought was nice of him. The room was just fine, but I wouldn't recommend to walk around the neighborhood. We chose the location for an easy drive to the St. Louis Zoo.

Helpful?
Thank Jasmine G
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Hi Jasmine G; Thank you for your kinds words about our hotel and staff. Though I'm sorry to hear that you think the neighborhood is run down. We ask that you stay with us again and really go out and explore the area. This area is an historic area called "The Hill" lots of mom and pop Italian restaurants and... More 

Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed December 15, 2015

We stayed 3 nights this past weekend. I can't say there was anything WRONG with the hotel, but there were things that needed attention. The staff was friendly and efficient at check-in. We took the elevator to our second floor room and were a little unnerved at its quirky noises and slow operation. Our room was on the interstate side... More 

Helpful?
Thank ccmcc817
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to write a detailed review of your recent stay. It is disheartening to know that some aspects of our hotel have fallen short of your expectations. Allow me to apologize for the inconvenience you may have experienced with our housekeeping service. I would like to assure you that your comments and suggestions are duly... More 

1 review
5 of 5 stars Reviewed December 14, 2015

Stayed 3 nights while visiting colleges in the area. Great location, only 15 minutes to downtown and 5 minutes to Forest Park. Clean friendly hotel that was well worth the price. I would recommend this hotel to friends.

Helpful?
Thank Kristih5
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Kristih5; thank you for the 5 star rating of your recent stay at the Holiday Inn Forest Park. We are pleased you had a great stay and that you enjoyed not only our hotel but also the location. We thank you for sharing your comments and look forward to your next stay. More 

2 reviews
5 of 5 stars Reviewed December 9, 2015 via mobile

Me and my husband stayed in while my daughter was in Children's Hospital. It is close by and a good price. Bed was very compfy, room and bathroom were very clean. Nice bath and body Works shampoo, conditioner, and lotion. You get a voucher for breakfast for the attached cafe which is for up to 12.00 meal which cover all... More 

Helpful?
Thank Heather W
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for staying with us and for taking the time to write a review on your stay at our hotel. I hope your daughter is feeling better! We are happy to hear you enjoyed your stay, your room, the restaurant, and the service we provided. We hope to see you again in the future! More 

Richmond, Virginia
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 30, 2015

Best thing was that they refunded our money for the rest of our stay so we could go elsewhere. Staff was lovely, but their graciousness couldn't overcome the dilapidated, smelly environs. Navigating the hallway between the front desk and the elevator to rooms meant running a gauntlet of about 4 different noxious odors. Fortunately, the room didn't smell, but the... More 

Helpful?
Thank Elizabeth L
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for your recent feedback regarding your visit to our Hotel. It certainly was not our intention to leave an unfavorable impression. During your stay, we believe we made every effort to ensure your satisfaction, as well as the comfort of our deserving staff. Above all else, we value the comfort and well-being of our guests alike. We wish... More 

Saint John, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 22, 2015

this is not a great hotel, it is average. It is very clean and it seems newly remodeled. it is no frlls. no breakfast included. Not a great location but also not bad. A fifteen min ride to downtown. You get what you pay for.

Helpful?
Thank gene k
JillCooperGM, General Manager at Holiday Inn Forest Park, responded to this review

Gene K; On behalf of our entire team, I would like to thank you for taking the time to write a review of our hotel. It is feedback like yours that helps us learn and continue to improve. It is our intention for all of our guests to have the best stay possible so I apologize that your stay was... More 

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