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All 124 Saint Louis hotels

Holiday Inn Forest Park

3.0 of 5 Hotel   |   5915 Wilson Avenue, Saint Louis, MO 63110 (Forest Park)
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54%
Ranked #70 of 124 Hotels in Saint Louis
A recent review
3 of 5 stars reviewed 1 week ago
Randall B Mason City, Illinois
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126 reviews from our community

Traveler rating
    30
    37
    29
    16
    14
See reviews for
39
22
9
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mason City, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel due to a doctors appointment in the area. Property needs attention getting run down. Room was ok but the bathroom had dirty towels hanging on back of the door. Very loud and hard to get any rest.

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay. I apologize for the items left in your bathroom and this will be examined immediately with our team. We are going to be getting new carpet in the hallways and tile by the elevators all within the next two months. This is part of our on... More

2 reviews
5 of 5 stars Reviewed 1 week ago

I have to say some of the best customer service I have seen in quite some time. I was here on business - and the evening manager, greeted me, gave me directions to dinner. Long story short - I walked to a local restaurant that was very good - but came out to a huge thunderstorm. I called and he... More

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay. Thank you so much for the kind words for the hotel and the staff. I am blown away by the kind words and the story from your stay with us. Sometimes out of the ordinary things happen and I am glad the staff could respond by... More

Cocoa Beach, Florida
Top Contributor
95 reviews 95 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An older Holiday Inn in OK condition. My first night I had a 5th floor room on the side near the interstate and it was loud. I asked to move across the hall the next morning and they politely obliged and this room was much more quiet. Overall a good vale and good location and I would return.

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay with us. I do apologize that the highway noise was bothersome during your first night with us. We do try and have alternatives in the guest room to reduce the noise; however, sometimes that is not enough. I am glad we were able to move you... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

While definitely one of the cheaper options in the area, I would not recommend this hotel. You certainly get what you pay for. The carpets are threadbare in many spots, the wallpaper was peeling, and the whole place smells sort of damp and musky. The staff is friendly for the most part, but it still doesn't make up for the... More

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay with us. I apologize for your issues you encountered at the hotel. The hallway carpet that you mentioned is being replaced within the next two months in all guest room hallways as well as tile added in front of all elevators. We are working on the... More

Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn Forest Park - St. Louis - obviously places a high value in delivering outstanding customer service for which its general manager Travis Young should be pleased about. Upon arrival at the check-in desk, our impression was highly favorable because of the cleanliness of this hotel. Heidi at the front desk provided professional assistance with a friendly demeanor, and... More

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel and staff from your recent visit. Thank you so much for the kind words about the hotel, especially the staff. It really does mean a lot and I will make sure the entire team sees these reviews. Brittany, Heidi, Daniel, Sierra and Derek will be much appreciated for this review.... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying here for almost 30 days and have to say that this is without a doubt the most pleasant stay at any motel/hotel that I have ever been associated with. The staff that I have mainly dealt with has been Donato (Mgr), Brett and Daniel and could not have been nicer and more helpful than they have... More

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you so much for taking the time to review our hotel from your recent stay with us. Thank you so much for the kind comments about the hotel and staff. Donato, Daniel and Brett are huge assets for the hotel and glad they gave you the treatment each of our guests deserve. This really does mean a lot and... More

Savannah, Georgia, United States
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

Needing a room in order to spend a weekend near the Forest Park area, we had a hard time finding a room at a decent rate. However, fortunately for us, the Holiday Inn had rooms at a good rate. While, as previously noted, the hotel does show some signs of age, it is, nonetheless, in a very desirable area -... More

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you so much for taking the time to review our hotel from your recent stay with us. I appreciate the kind words about the area of the hotel and the staff. I am glad that we were able to resolve the issue in your room in a timely manner. The staff is fully aware to make sure to take... More

Clovis, New Mexico
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 1, 2014

Paid 120 for the room and I feel it wasn't worth it. Carpet in the hallways are stained and dirty. Toilet had urine under the lid. Hotel information binder in the room was filthy. These were the bad parts. Overall I slept good bed was comfortable and the hotel was quiet. Wish they had a free breakfast for what we... More

Was this review helpful? Yes 1
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay with us. I do apologize for the issues you ran into during your time with us. The cleanliness issues in your room are not acceptable and will be addressed with the team in the appropriate manner. We do have rates that are just a few extra... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 30, 2014

I tried this hotel pre- and post-renovation, and the results are pretty disappointing. The new thermostat is so cheap that there is no "auto" setting for the fan. The furniture is newer, but the room still has an older feel to it. At this price point, there are nicer options in the area.

Was this review helpful? Yes 3
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel from your recent stay with us. I apologize for the feeling that the renovation nearly three years ago is not up to par. The thermostats in the guest rooms are in fact high quality that detect when the guest is in the room. There is a switch for the fan... More

1 review
4 of 5 stars Reviewed July 26, 2014

This hotel is a bit dated, but the staff is VERY NICE, and the rooms are large and the beds comfortable. A lot of folks wrote bad stuff about this place but I found it to be a nice place. The staff is wonderful, and it is in a central location very near all St. Louis attractions.

Was this review helpful? Yes
TravisYoungGM, General Manager at Holiday Inn Forest Park, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. Thank you so much for the kind words about the staff and the hotel. We have an incredibly hard working staff that does try and make everyone have a great experience at the hotel. It means a lot that and I will make sure that this is shared... More

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Additional Information about Holiday Inn Forest Park

Address: 5915 Wilson Avenue, Saint Louis, MO 63110
Phone Number:
Location: United States > Missouri > Saint Louis > Forest Park , The Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Forest Park 3*
Number of rooms: 199
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Also Known As:
Holiday Inn Forest Park Hotel Saint Louis
Forest Park Holiday Inn
Saint Louis Holiday Inn
Holiday Inn Saint Louis

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