Staff was friendly at the desk. Room was filthy; looks like had not been vacuumed in months. Sheets were scratchy and towels were so thin had holes in them. Bathtub needed a good scrubbing. We had adjoining rooms and daughter's room next to us AC didn't work. Called maintenance and they took out filter to be cleaned (was clogged) and... More

We attended a wedding last weekend and stayed at this hotel with other out of town guests in a block of rooms. We had a great deal of trouble getting someone to answer the phone or return a call just to make our reservations a few weeks in advance. Upon arrival, we met up with other family members and visited... More

Hotel management really needs to listen to the voice if their customers or they will not be in business long. While standing in lines for close to 40 minutes everytime, I did not even hear one positive experience. Hotel staff are full of excuses and really don't care. The only great experience I had was the doorman. Very much a... More

It was horrific! If you want to stay at a hotel with nice staff, clean rooms, amenities that would include a nice pool and exercise room…DO NOT STAY HERE! You will get NONE of those things! The staff is rude (even the owner was rude!), the housekeeping staff don’t clean your room (mine was only cleaned ONCE in a 4... More

We bought this hotel off of Expedia. I was a little concerned after reading some of the comments on TA. However, we were satisfied with our stay. Check In-we were able to check in as soon as we got there, just after 3pm. It was an easy process although there was a bit of a line as we were leaving... More

When we checked in the front desk staff was o.k. The room was also clean. After that it went downhill....quickly!!! First, there were wasn't a guest services book/information book about the hotel and surrounding area attractions.....so I decided to call the front desk, however I was unsuccessful. I dialed '0' and the it rang forever...at least 25 times then a... More

.... ok let's start with the positives, room was a nice size, clean and bed was comfy. The bathroom had been redone so it looked new, breakfast buffet for 8 dollars met our needs and the bacon was nice and crispy! Our waiter was super nice! The bell hop at the front door was a great help when we were... More

Where do I begin? We first had to wait 40 minutes to check-in at four p.m. (their check-in time )we were then told they had 3 weddings and not enough staff, we finally get to our room and the room was so hot you could not breathe. The air did not work and the staff was rude about trying to... More

We decided to give this place a chance after booking it. Big mistake. This was a birthday trip for my mother and was a borderline disaster due to the hotel stay. Major heating/cooling, plumbing issues. The lobby was frigid and the room was stifling hot. We weren't sure if the thermostat was even going to work so we were either... More