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Holiday Inn St. Louis - Downtown Conv Ctr

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811 North 9th Street, Saint Louis, MO 63101 (Formerly Ramada Plaza Hotel - Downtown Convention Center)
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1 room 1 adult
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Holiday Inn St. Louis - Downtown Conv Ctr
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73 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This location had by far the best customer i've had in a long time Vaughn and Racquel went above and beyond to make sure myself and my coworker were comfortable in our room and that every detail of my stay was perfect I would recommend this hotel to anyone visiting the convention center or just St. Louis Missouri !!

Helpful?
Thank Andrew W
Kansas City, Missouri
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

In passing through, I had the pleasure of staying at this hotel. Here are a few thoughts on how my stay went. The room was great and it was a breath of fresh air walking into my room! I could smell the clean linens as I walked in! The room was in great condition and very stylish. The staff while... More 

Helpful?
Thank Ben W
Manassas, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Convention Center was simply the best. We stayed for my birthday weekend and were treated like royalty. Lucas at the front desk is the king of hospitality. The rooms were plush and comfortable. The chicken wings in the sports bar are a must have. We camped out at the pool and patio like it was summer during... More 

Helpful?
Thank feedmypeeps
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel stands as the definition of average in my book. The rooms were nice and clean, but nothing special. I didn't like how half of them faced the inner courtyard overlooking the pool area. Speaking of which, the pool was small and was like swimming in a fishbowl with all the rooms circling you. The best part of the... More 

Helpful?
Thank Kevin J
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thanks for your review on our hotel! I'm sure other travelers will appreciate the detailed review. I appreciate your feedback on what you thought was good and bad, and we'll definitely hold on to your comments when we make decisions to do any sort of remodel to what you described. Thanks again, and we hope to host you again soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for a night and this hotel was awesome. Very clean and very modern. The staff was extremely helpful and made the stay very fun. Definitely will come back. The hotel was recently renovated so everything inside was modern and new which made the place very pleasant to stay at.

Helpful?
Thank Bob T
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thanks so much for your review! I'm thrilled to hear you enjoyed your experience, and I'll be sure to pass along your compliments to our hard working staff. Please think of us again when you're back in St. Louis. More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has just been renovated and is absolutely gorgeous on the inside. Bill, the manager, was extremely accommodating to us and the hotel staff was very friendly. My favorite hotel downtown for sure

Helpful?
Thank Adam P
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thanks so much for reviewing our hotel! We appreciate your review, and we hope that you'll think of us again the next time you need a place to stay in St. Louis! More 

Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2016

NEVER staying here again. This hotel is ghetto. I'm sitting in the lobby at 2:00pm waiting for a room to open. I realize check in is 3:00, however I have never had an issue checking in early. Poor customer service and planning on the hotels part. I was given the excuse "a large group checked out at 9:00". That is... More 

Helpful?
Thank dee0404
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

We appreciate your feedback on our hotel, and I'm very grateful that you shared your experience. An experience like this is alarming to our management team, but we will definitely use these comments to fuel change, to ensure these issues are prevented or corrected. I am very sorry that you didn't experience a good level of service, regardless of any... More 

Loves Park, Illinois, United States
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Best hotel stay in quite a while. My ihg spire elite membership upgraded us to a suite immediately by the friendly staff. The hotel is completely remodeled and updated . Very nice throughout. Clean and new. Excellent location in the heart of downtown St. Louis . Highly recommend this hotel. Bar & grill and restaurant were great. Service was excellent

Helpful?
Thank Chris B
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thanks so much for your review! We really appreciate your choosing this hotel, and I hope our service showed it! Our property has only been open for a few months now, and we hope that you'll come back to see us soon! More 

No where, PA
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed January 1, 2016

We spent a weekend in St. Louis and were so glad we picked this hotel. It is very conveniently located and competitively priced for the city. We are Platinum Priority Club members and were pleasantly surprise with a room upgrade to the suite where the owner stays when he visits. The hotel is very clean and well decorated. The stay... More 

Helpful?
Thank LvnWMS
Holiday I, Guest Relations Manager at Holiday Inn St. Louis - Downtown Conv Ctr, responded to this review

Thanks so much for a great review on our hotel! Especially with our members, we do our best to take care of you like family, and we appreciate being held in such high regard. We look forward to your next visit! More 

Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed December 20, 2015

Really enjoyed our stay over the Thanksgiving holiday week/weekend. Walking distance to all sports stadiums, restaurants and nightlife and a short drive to shopping (St. Louis Galleria and Plaza Frontenac) The staff and customer service was wonderful, we were upgraded to a suite for free and they made sure we knew of all local restaurants/attractions and had print outs of... More 

Helpful?
Thank Bridget P
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