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Courtyard by Marriott St. Louis Downtown

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2340 Market Street at Jefferson, Saint Louis, MO 63103
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Courtyard by Marriott St. Louis Downtown
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott St. Louis Downtown
See the most recent reviews
Sugar Land, Texas
Top Contributor
111 reviews 111 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 29, 2014

We have stayed at this hotel many times over the years and always find it comfortable. A couple of the counter people have been with the hotel since we started staying there in February 2008 and always acknowledge our return. Usually select a 1-bedroom suite as we enjoy the extra space. Breakfast is always good and again, a couple of... More 

Was this review helpful? Yes 1
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Glad to see that our staff makes your feel welcome each time you come to St. Louis. Safe travels. More 

Iowa, Louisiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

Checking in was easy and actually enjoyable. Marvin at the front desk has to be the happiest person we know. He was so friendly and helpful with any thing we asked or needed. Housekeepers do a excellent job in cleaning. Rooms were nice and comfortable. Every staff member we saw was super friendly. We did not use the pool but... More 

Was this review helpful? Yes 2
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Guest service like you received is the primary reason Marvin is now our Assistant General Manager. I was glad to read your comments and hope we are able to provide you excellent customer service going forward. I am confident with Marvin training new staff that his attitude and commitment will rub off and make all of our staff service champions. More 

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 10, 2014

This is the type of review that's a pleasure to write. It's not often that a hotel accomplishes everything that I expected. In all honesty, I'm hard-pressed to think of a single criticism. I selected this hotel because it was the cheapest option within walking distance to Scottrade Center (roughly 15-20 minutes away by foot). For under $100 a night,... More 

Was this review helpful? Yes 2
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for the flattering review of our hotel. We take pride in giving excellent service as we know guests have many options to choose from and we are glad that you found us. It is true that we are one of only a couple downtown properties that offer free parking and wi-fi. We hope to see you in your... More 

Elizabethtown, Kentucky
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2014

This Courtyard by Marriott is absolutely great in every aspect!!! The check in process was very courteous and professional. The room was emaculately clean. I stay in many hotels throughout the course of a year and must admit this is one of the best hotels I've been to. Friendly staff, clean rooms and a General Manager that meet and greet... More 

Was this review helpful? Yes 2
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for the kind review, it was a pleasure meeting you and we look forward to your next visit. I will share your comments with our staff. More 

Saint Charles, Illinois, Usa
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2014

I arrived to find a problem with my reservation, not their problem, but the guy at the front desk was able to correct the issue quickly and professionally. The room was great. I really liked to layout of the room. The bed was awesome, very comfortable and warm. The room did not have fridge. I like to location of this... More 

Was this review helpful? Yes 1
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

I appreciate you taking the time to give us some feedback. I will pass on your kind remarks to our staff. Our hotel has refrigerators in about half of the rooms and hope to have the entire hotel furnished with them by the end of the year. We also have a dozen or so on hand for requests in rooms... More 

Tacoma, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2014

This is a great place to stay in St. Louis. Not really walking distance to the arch but instead you get a great view of sunrises, the Arch, and city lights. I would rather stay here than right downtown. Very friendly staff.

Was this review helpful? Yes
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for the kind review, I will pass on to our staff and we look forward to a future visit More 

Oxford, Mississippi
Top Contributor
55 reviews 55 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 29, 2013

I stayed here in October while running the Rock n' Roll St. Louis Half Marathon. This hotel was located extremely close to the race start, near a highway and had internet, all things that were important to me. The hotel staff was extremely helpful even though it was quite the chaotic weekend for them (the race, world series and a... More 

Was this review helpful? Yes
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for your feedback, I will make sure to pass on your comments to our staff. That was a wild weekend and hopefully the same will be happening next year, Go Cards. I was glad to see our staff reacted well to make your stay a pleasant one. More 

Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2013

The dreary exterior didn't seem too promising but we were pleasantly surprised once we walked in. The lobby is refreshing and modern with a convenience store to buy snacks. Rooms were adequate and computers/printers were available to print boarding passes. All of this plus free parking gives this place great value. I like!

Was this review helpful? Yes
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for the kind words regarding our lobby. We share a parking lot with another business and therefore it can look like a business park but everything inside the building is less than 18 months old. Courtyard continues to look for ways to keep the brand fresh and appealing. More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 23, 2013

As soon as we arrived we were greeted with a smile. I actually lost my credit card and was freaking out because we needed it to stay. Chris was so nice and finally after 15 minutes we found it! But he was very nice and calming. When we got to our room, it was clean but had a meldew odor.... More 

Was this review helpful? Yes
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you for the complimentary review. I will make sure to pass this on to Chris and show him what an impact he had on your stay. We look forward to your future visits to SLU. More 

Elmhurst, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 10, 2013

Because I have children attending SLU , this location is perfect to be near the campus but away from all the crowds of college students, especially on a weekend. This hotel is located within walking distant to Union Station which is a good place to shop and grab a good burger or sandwich. The hotel is located right off of... More 

Was this review helpful? Yes 8
Ron W, General Manager at Courtyard by Marriott St. Louis Downtown, responded to this review

Thank you so much for the excellent review of our property. We are so happy that you enjoyed your stay and we look forward to many more while your child is in school. I will be sure to pass on your comments to our staff. More 

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