We stayed at the Sheraton for a small reunion. Arrangements had been made ahead of time for breakfast, a banquet in the hotel, and a hospitality room for the group. Every thing went as planned. Every single staff person we came in contact with was very friendly and helpful, from the people at the desk to the cleaning staff to... more

WOW,what a great first impression of this hotel! I just checked in for a Father's Day weekend soccer tournament and am already impressed. The location is second to none, literally over 15 restaurants you can walk to, plus coffee shops and even a lake! So far, the highlight has been the service. After finishing a gruling 3+ hour drive we... more

I recently traveled to this hotel for a conference for work. My room was really nice and super clean, never had 1 complaint the whole 5 days I was here! The staff was very courteous and treated our whole group really well. Our meetings were held in the Westport Conference Center that is attached to the hotel and it was... more

Stayed here with my wife on a quick weekend jaunt to St. Louis. Check-in was fast, but it was anything but warm. (In fact, I'm pretty sure the only phrases that actually came out of her mouth were, in this order: "Okay." "You're using points?" "How many keys?") Funny how little things like that can leave a bad taste in... more

My boyfriend and I were very excited to stay at the Sheraton Westport Plaza, because we had tickets to the Funny Bone Comedy Club, located at the Plaza. We checked in at the front desk and everyone was very friendly. We were told we could park anywhere in the parking lot, or parking garage. The room was very nice and... more

When we checked in, a foul odor came from the bathroom. The toilet had evidently recently been used and the evidence was clearly stuck to the bowl. Gross. Gross. Gross. The air conditioner is in the window controlled by a thermostat on the opposite wall. So, you turn ithe thermostat to 70 degrees, and the air conditioner blows loudly for... more

....room was clean and well maintained.Breakfast buffet was excellent.Lots of food services and shopping near-by. more

The hotel advertises as a "smoke free" hotel, but to enter the hotel you must walk through a HAZE of cigarette smoke. Even if you have your suitcases the smokers will not clear a space for you to walk to the door- literally had to weave in and out of them. Seriously they need to block the door to have... more

This place is one of the biggest dives I have ever stayed at. I booked my room online at their website. I booked a lakeview king. When I arrived, they told me they didn't have a king. I said "that's not okay - I have a reservation for a king". They "moved me" to another building with a king. My... more