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All 124 Saint Louis hotels

Hilton St. Louis at the Ballpark

3.5 of 5 Hotel   |   1 South Broadway, Saint Louis, MO 63102 (Downtown)
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69%
Ranked #44 of 124 hotels in Saint Louis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ralph B St Louis, United States
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1,554 people have reviewed this hotel

Traveler rating
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    84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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English first
St Louis, United States
1 review
5 of 5 stars Reviewed yesterday NEW

excellent stay at a lovely location with very friendly staff always willing to assist in all ways possible. Food was delicious and I found the menu slightly limited in choices . Meeting rooms were well furnished , clean , considerable size and well air conditioned ,airport very close , hotel transportation always at hand .Staff was extremely courteous at all... More

Review collected in partnership with Hilton Hotels & Resorts

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Vancouver, B.C.
Top Contributor
63 reviews 63 reviews
61 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hilton St. Louis at the Ballpark for two nights while attending a conference. I paid $161 per night (including taxes), which was the conference rate. Check-in was quick and easy. The staff were all very friendly from the time I arrived to the moment I picked up my bag from the bellman at the end of... More

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El Paso, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the bell hop to the waitress everyone treats you like you are the only guest. Everyone is always smiling.Location is key and we felt super safe.The views from the our room was amazing!Even when we were checking out the the bell hop helped us get out on time.

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Brooklyn, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Excellent customer service. Delicious in-room dining (cheeseburger). Odd elevator mechanism and building layout. Bathroom shower curtain showed specs of mold. Shower faucet set-up was not user-friendly. Drain needed unclogging and cleaning.

Review collected in partnership with Hilton Hotels & Resorts

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Mankato, MN, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Seeing the staff smile from the start; the valet, bell hop, and registration staff, made us feel welcome. Very nice and helpful staff!! Even when we were checking out at 5 am. Hard to find that quality of help. Food was great -- from breakfast buffet to the late night room service. GREAT experience!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your review! We love hearing that you thoroughly enjoyed your stay and we hope you'll come back and visit us again soon! More

Bayonne, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel staff is very helpful. The room was very clean but there was a definite sewer like smell in the bathroom, but not all the time. The water pressure was not great on the upper floors. The elevator system is not very efficient. One of the elevators did get stuck for about 20 min.

Review collected in partnership with Hilton Hotels & Resorts

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to share your feedback with us. We do hope that you took the time to report the odor issue while you were here so that we could resolve that issue, not just for yourself, but any other guests who stayed in that room after you! We definitely take feedback like that serious and would... More

Southern Indiana
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a great location. It is across the street from the stadium and only a couple of blocks from the arch. We paid for a stadium view room and our view was awesome from our room. My son and husband went to a game and my younger son and I stayed at the hotel. We could see the... More

Was this review helpful? Yes 2
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking some time to share your thoughts on your recent stay with us! We are so grateful for your business. From the sounds of it, you had a mostly positive experience and we hope to see you again soon. As for the wi-fi, we completely understand your concerns and we are always reviewing customer feedback for future... More

Las Vegas, Nevada
Top Contributor
82 reviews 82 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in St. Louis on business and chose the Hilton at the Ballpark, which turned out to be an excellent choice. Although dated in appearance from the exterior, the hotel has been recently renovated and is in great condition. Service was uniformly excellent, particular in the small breakfast café. Note that the hotel has an newer elevator system, which... More

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your thoughts on your recent stay with us. We appreciate your feedback and your business. We get a lot of feedback about our elevators and we want everyone to know that their concerns are important to us. We are currently in the process of addressing the operating system for the elevators with the elevator... More

Olympia, Washington
Top Contributor
64 reviews 64 reviews
56 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

We are having very mixed feelings about our stay here (which is still in progress), thus the middle rating. On the positive side, our corner king room in the west tower is very spacious. We were able to arrange things to allow our toddler's Pack 'n Play to be somewhat partitioned off to allow her to sleep easier. Being in... More

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you very much for sharing your thoughts on your stay with us. We're very sorry that we did not / have not fully met all of your expectations and we do hope you shared your thoughts on the cleanliness of the room with a Manager while you were here. We would love to have that information to use as... More

Peoria, Illinois
Top Contributor
124 reviews 124 reviews
49 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I decided a year in advance to treat ourselves to the Hilton for our 5 year wedding anniversary. We paid extra for a "high floor ballpark view." So we could enjoy the game from our room. When we went to check in (within an hour of checkin) we were told we would be on floor 20, then... More

Was this review helpful? Yes 2
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

First of all, thank you so much for sharing your experience with us. We can certainly use this as a learning opportunity and an opportunity to grow. Second, and more importantly, we are very sorry that we did not meet your expectations. We are so much better than what you experienced, which is why we have been the #1 hotel... More

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Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Business Hotel in Saint Louis
Hotel Class
Number of rooms
675

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