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Hilton St. Louis at the Ballpark

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1 South Broadway, Saint Louis, MO 63102
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Hilton St. Louis at the Ballpark
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2,235 Reviews from our TripAdvisor Community

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Reston, Virginia
Level Contributor
183 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Philip the concierge is wonderful. He helped me hire a driver and get to a drugstore. Hotel is OK. My bathroom was very dirty- stains on the walls and doors. Decor is old. Breakfast was very good, and the staff and cooks were super friendly. Nice omelette made to order, and fresh fruit. Top floor bar has good food and... More 

Helpful?
Thank Susiewoozie12
Level Contributor
168 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has to be the WORST Hilton property I have ever stayed at. When my associate and I went to the front desk to check in, the attitude of the receptionist was not cheerful at all but more like we where bothering her. I was about to ask from the front desk supervisor but low and behold she was... More 

Helpful?
Thank flyerforfood
Kansas City, Missouri
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Check IN Staff & Bed Comfortable -GREAT The View: GREAT Location: GREAT Smell-Cigarette smell coming out of vents and in hall way. We have Hilton Honors as elite member. We should have had best floor. I would be scared to see the regular room and floor Ice Machine: Sound like a helicopter all night Bathroom: Toilet OLD, ceiling title: OLD... More 

Helpful?
Thank M M
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

The best place about this hotel is the staff. They are awesome. The hotel, on the other hand, isn't. The rooms are terribly small. The walls are paper thin. I heard the person in the next sliding hangers in their closet. I needed to be moved to a different room due to the noisy ice machine on my floor. These... More 

Helpful?
Thank Corey P
West Palm Beach, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was amazingly beautiful. The bar/restaurant on the top of the hotel was absolutely gorgeous. The room was great, roomy and comfortable. The location was perfect, we walked every where. There was so many places to see and eat around there.

Helpful?
Thank 698yasminl
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your kind review! We are grateful for your business and your review and we hope to see you and serve you again soon! More 

Saint Louis, Missouri
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best hotel for baseball for sure. Overlooks Busch stadium. Ballpark Village is across the street. Ha s a roof top bar voted one of the best in the World. Has another bar inside which is good also. Staff is excellent and rooms are nice. Get a high floor stadium view if your a baseball fan, great perspective of the stadium,... More 

Helpful?
Thank stlxer
OFallon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel 80% of the time, and what I've found between Hilton, Marriott, and others, is Hilton is consistent. Always good value, and nice. I will stay at this hotel again. I encourage family and friends to stay at Hilton Properties for the same reasons

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael S
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your kind review and for your loyalty! We appreciate your review and we are truly grateful for your encouragement of our brand. We are so pleased that you enjoyed your time with us and we look forward to serving you again soon! More 

Saint Charles, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have been staying at this hotel once a year for a dance competition. I just want to say that I noticed a huge improvement in management. It seems whether I was in the bar, restaurant or walking thru the lobby there was a friendly face in a suit asking how everything was. Checking in was extremely pleasant and the... More 

Helpful?
Thank DBrasher23
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your kind review and for your business! We love having your group with us and we look forward to hosting again next year! Thank you again for sharing your feedback! More 

Fredrikstad, Norway
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is on an ejeppxcellent location in the very center of the tourist action of St.Louis. The hotel had very good service and beds. The view to the St.Louis arch was great from my room. Good value for the money too.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Raymond S
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your kind review! We appreciate your business and we are so grateful for your kind feedback! Please come back and see us again soon! More 

Frankfurt, Germany
1 review
1 of 5 stars Reviewed 2 weeks ago

Cleaning was not performed even if tea and shampoo was refilled. Room was completley dirty, the bed in the same shape as I left it even if some cleaning staff was in the room. Room near the elevator was fully of noises by the elevator when it stopps by the floor. In addition there were during 2 nights parties above... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Georg R
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for taking the time to share your thoughts on your recent stay with us. We are so sorry that you did not enjoy your time with us. Some of the items that you mentioned are very basic things that every hotel should automatically provide. We will certainly share your feedback with our team and... More 

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