We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton St. Louis at the Ballpark

3.5 of 5 1 South Broadway, Saint Louis, MO 63102
Hotel deals
Hotel website
Special Offer
Ballpark Village Sushi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Hilton St. Louis at the Ballpark
Professional photos View all
Browse nearby
Hilton St. Louis at the Ballpark
Write a Review

1,761 reviews from our community

Traveler rating
    716
    480
    314
    160
    91
See reviews for
351
364
89
672
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1761)
  • Mar-May only
    (429)
  • Jun-Aug only
    (571)
  • Sep-Nov only
    (491)
  • Dec-Feb only
    (270)
All months
St Louis, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The HBP is a fabulous hotel. Well maintained with great views of the city and ballpark. The staff is polite and well informed. It is a great destination and close to all of the action. We never had to move our car as it has access to attractions and restaurants (including the Metrolink)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your very kind review! We are so pleased that you enjoyed your time with us and we look forward to seeing you again soon! More 

Nashville, Tennessee
Top Contributor
102 reviews 102 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

When you first drive up and walk in, you think you are in a 5 star hotel. Even the elevator gives the impression of first class. It ends there. The rooms are average at best. TV's are small and way across the room from the bed. Bathrooms are microscopic. I had to wait a minimum of 7 minutes to get... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your review and for taking the time to give us this feedback. We value both the good and the not-so-good reviews as they all help us get better. We are sorry that we did not completely live up to your expectations. We strive to make each and every stay a great one and we're sorry that we... More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The decor in the lobby is stunning. The innovative technology for the elevator was a new experience but for NYE, disastrously not able to handle the crowd for that night. We waited for 10 min just to get to our room. Room decor was...ordinary and the renovations subpar for what the lobby hinted it might be. Sure the furniture is... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Than you for taking the time to review your recent experience with us. It appears as though we satisfied most of your needs, but we do apologize that our accommodations did not completely satisfy your expectations. We are so very grateful for your business and we do hope you'll come back soon and stay with us again! More 

1 review
2 of 5 stars Reviewed 1 week ago

4 nights bedding was not changed I had to call for fresh towels and bathroom supplies The room was so cold that ice formed on the inside of the bedroom windows No hot water for one day Cold buffet breakfast lots of good food just not managed by the restaurant staff Rent a room refrigerator if requred Hilton honors check... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your thoughts on your recent stay with us! We strive to make each and every guests' stay with us an exceptional one and we clearly missed the mark with your experience and we sincerely apologize for that! We are the most popular hotel in downtown St. Louis and we've risen to that level by... More 

Kentucky
Top Contributor
107 reviews 107 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times over the past years and have always had a nice stay. The valet, front desk, bell service and room service personnel are always pleasant and helpful. The rooms are quite large with comfortable beds. The location next is excellent. We always use the valet parking. There is a Starbucks in the lobby... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to share your feedback with us! We are very grateful for your loyal business and we are so pleased that you have always enjoyed your time with us! Thank you for your business and we hope to serve you again soon! More 

Murfreesboro, Arkansas, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I guess I thought with the Hilton name that it would be "special" you know a step above the rest. But to be honest there were many aspects that were below expections. Restroom was small and cramped, Electrical outlet sparked and was not secure in the wall when I plugged in the iron, there were coffee cup lids behind the... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to review your recent experience with us. We are grateful for your review and for your business and while we did not completely wow you during your previous stay, we do hope you'll come back and see us again soon and give us another opportunity. Thank you again for your business and for your... More 

watford, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff as this hotel was wonderful. So friendly and helpful. The hotel is overall. Everything was clean and tidy. The room could us a bit of updating as furnishing were a little worn and the heater in our room wasn't working great.PILLOWS WERE HORRIBLE. But overall a good experience and I would recommend a stay here to others.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your feedback with us! We do appreciate your business and your review! We are so pleased that you enjoyed your time with us and we do hope you'll come back and see us again soon! More 

Springfield, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed here when going to Cardinals game and it's so convenient. Stayed here during a conference and it was nice and very accommodating. Everyone was very nice and helpful. Imo's Pizza is nice for room service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your thoughts on your recent stay with us! We appreciate your business and your feedback! Please come back and see us again soon! More 

Vicksburg, Mississippi
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was lovely and very attentive. I did not have to wait at all to check in or for taxi service. Request the West Tower for a view of the arch and updated/ modern rooms. The elevator service there was quicker as well.

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your thoughts on your recent stay with us! We are so pleased that you enjoyed your time with us and we hope you'll come back and see us again soon! More 

Tulsa, Oklahoma
Top Contributor
58 reviews 58 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed here last weekend for a conference and was very pleased with the facilities. Our room was very nice in size, with 2 double beds, also very clean. We only had one issue which was with the shower, and it was promptly attended to after reporting it to the front desk. It has a nice lobby with lots of... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for the very nice review! We are so pleased that you enjoyed your time with us! We look forward to seeing you again during the baseball season! Thank you again for sharing your thoughts! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton St. Louis at the Ballpark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Cheap Tickets, Orbitz, getaroom.com, Despegar.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Hilton St. Louis at the Ballpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#14 Business Hotel in Saint Louis

699 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Hotel & grounds (39)
Viewed
View from room (56)
Viewed
Room/suite (90)
Viewed
Dining (16)
Viewed
Bathroom (27)
Viewed
Pool/beach area (1)
Viewed
1:51
Videos (5)
Viewed
Other (62)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (240)
Viewed
Amenities (36)
Viewed
Guest Room (44)
Viewed
Indoor Pool (11)
Viewed
Restaurants and Bars (65)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (163)
Viewed
View from room (19)
Viewed
Hotel & grounds (41)
Viewed
Business center/function rooms (14)
Viewed
Room/suite (25)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (58)
Hotels you might also like...
Check In Check Out
Price Your Stay