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Hilton St. Louis at the Ballpark

3.5 of 5 1 South Broadway, Saint Louis, MO 63102
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Certificate of Excellence 2014
Hilton St. Louis at the Ballpark
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Hilton St. Louis at the Ballpark
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1,741 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakewood, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Very nice lobby, conference rooms, restaurant and classy bar on top floor with a spectacular view of St. Louis. Unfortunately, the rooms could use some renovations, but overall not bad. The breakfast buffet is one of the better ones I've seen in awhile. All of the staff is very cordial. My only complaint is the outdated rooms - if those... More 

Review collected in partnership with Hilton Hotels & Resorts

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Missouri
Top Contributor
126 reviews 126 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location with this one. The rooms are good sized and everything was clean. This is a big hotel so you don't get the service of a small hotel. Go up to the 360 club and look around. That is worth the ride up to the top. Take a camera for that. They have a good breakfast but it is... More 

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your review! We appreciate both your business and the feedback! We're so pleased that you enjoyed your time with us and we hope to see you again soon! More 

Lawrence, Kansas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I got lucky enough to have a view of the stadium at my stay at the Hilton... but I had a really really odd smell in my room. It had the scent of mildew but I couldn't put my finger on it. Parts of the hotel had it, too. Otherwise, great location, good spacious room, the rooftop bar has a... More 

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to send us your thoughts on your recent stay with us! We appreciate your business and your feedback! We do apologize for the minor issues you encountered during your stay, but we are quite pleased that you enjoyed your time with us! Thank you again for your business and your feedback and... More 

St. Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very friendly, helpful staff. Nice location in downtown St. Louis. Parking garage was convenient to hotel. Rooms are nice (furniture a little dated, but clean and comfortable.) My complaint is the heating/cooling system is very noisy and when it's on, the fan runs all the time. Very annoying.

Review collected in partnership with Hilton Hotels & Resorts

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for sharing your thoughts on your recent stay with us! We appreciate your feedback and we do apologize for the issues you encountered with the A/C system while you were here. We have shared your review with our Engineering team and they will be checking out the rooms you had while you... More 

Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is very nice, and the staff is attentive. I stayed here for business, and have done so a couple of times. Room was updated, except for the shower, which was a bit sketchy (clean - no problems, but plain white tiles and cheap fixtures that were not intuitive). Starbucks in the lobby is a fairly cheap breakfast compared to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to share your thoughts on your recent stay with us. We do appreciate your business and we appreciate your concerns regarding the internet. I will forward your thoughts on to the appropriate leadership so you can be assured that your voice will be heard. We do hope you'll come back and see us again... More 

Chesterfield, Missouri
Contributor
18 reviews 18 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel staff are very attentive and helpful to our group of 400+ guests from valet to hotel manager. Catering was phenomenal. Remodel may be needed in some of the rooms, upholstery, carpet and paint showing wear.

Review collected in partnership with Hilton Hotels & Resorts

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your review and for your business. We appreciate both and hope you'll come back and see us again soon! More 

Oakford, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

If you go to this hotel for business and use a wheel chair, It is very difficult to navigate. The staff does not really know how to direct you to get to your meeting rooms very well. If you stay in the West wing you have to come all the way to the front lobby to take elevators to go... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us! We value all feedback and will most definitely use your review to remind our teammates of the best ways to assist all of our guests. We do apologize to you that we did not meet your expectations and provide you with the proper... More 

Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had not stayed here in quite a while. The lobby, bar, 360 are all first rate. Love the fact that they are across from Ballpark Village too. A really fun place to stay! The staff is top notch too. Very comfortable beds, the rooms seem to be recently updated and the workout facility seems good too. I will definitely... More 

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for sharing your thoughts on your recent stay with us! We appreciate your feedback and your business! Please come back and visit us again soon! More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff is attentive and courtesy, from check-in to housekeeping. The breakfast is awesome but a little on the steep side, although the service makes up for the price. The rooftop bar 360 is excellent and has a great atmosphere, not to mention grass fed burgers. Finally, don't miss the lobby shoe shiner, Lawrence. He gives the best shine I've... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for both your review and for your business! We appreciate both. We hope to see you again soon! More 

Seminole, Oklahoma
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Came here for a concert at scott trade center, picked this place cuz it's centrally located. It is close to everything, The rooms are tiny though, and the layout is a little different. It is not one of the newer places, but is well kept.

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for both your business and for sharing your feedback on your recent stay with us! We're glad you enjoyed your time and we hope you'll come back and see us again soon! More 

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Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#14 Business Hotel in Saint Louis

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