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Hilton St. Louis at the Ballpark

3.5 of 5 1 South Broadway, Saint Louis, MO 63102
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Hilton St. Louis at the Ballpark
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Hilton St. Louis at the Ballpark
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1,789 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars NEW

A company i was visiting booked us at the Hilton St. Louis at the Ballpark. Great location near Busch Stadium. We had an event on the rooftop bar which has fabulous views. I checked in rather early in the afternoon and they gave me a room near the elevator, which is not my preference. Not sure why they give the... More 

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Urbana, Illinois
Top Contributor
71 reviews 71 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Visiting StL for a weekend get away. Booked because I often want to stay at this hotel during baseball season but overpriced, off season well priced. Location is great. Check-in desk staff were extremely friendly. Very accommodating. City view was beautiful, nice view of arch. Room nice size. Very clean. Bathroom extremely small. Would have liked to have seen a... More 

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to share your thoughts on you recent stay with us. We do sincerely apologize that we did not live up to your expectations. We do hope you'll consider giving us another opportunity if you're ever in the area again! We do appreciate your business and are very grateful that you chose to... More 

Vienna, Austria
Top Contributor
77 reviews 77 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

i traveled a lot in recent months and this was one of the worst hotels i was in. Check in was friendly and efficient, but the room was extremely cold. Yes it was cold outside too, but the heating is too weak, extremely noise (needed earplugs). It ran all night to have reasonable temp., resulting in very dry room climate.... More 

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your feedback on your recent stay with us. We certainly apologize for not meeting your basic expectations. We have been the #1 hotel in downtown St. Louis for a very long time and we are not on that perch without taking reviews and feedback such as this very much to heart. We will certainly... More 

Columbia, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff were uniformly courteous and helpful (I will mention especially Lexi at the front desk), and the ones I talked with were very interesting and accomplished people. For dog owners, the hotel is more than 'dog-friendly', in part because many of the staff are dog owners themselves.

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your thoughts on your recent stay with us! We are so pleased that you enjoyed your time with us and we look forward to serving you (and your dog) again in the very near future! Thank you again for your review and for choosing to stay with us! More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

In the course of a four-night stay at the St. Louis Hilton at the Ballpark, I interacted with a good many staff members, and ate at both restaurants several times. The restaurants were unusually good for a hotel, but especially striking was the uniformly courteous and professional conduct of the staff; everyone with whom I interacted was exemplary in their... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for both your business and for your kind review! We are so pleased that you you enjoyed your time with us. Please come back and see us again soon! More 

Marion, United States
1 review
4 of 5 stars Reviewed 1 week ago

My second time staying. The staff is great, valet parking great (can park a taller truck), location the best in St. Louis. Reasonable price for the area. Pizza very good, (Imos) Market Street cafe had a bad day I guess, breakfast served cold. The beds are doubles and small but comfortable. The location is the best. Have not stayed long... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for sharing your thoughts on your recent stay with us! We are so grateful for your review and for your business! And we are very pleased that you enjoyed your time with us! We look forward to serving you again soon! More 

StL,MO
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a last minute opportunity to stay here for a weekend. It was perfect, because we were expecting an ice storm, so I jumped on it. You can get a great view of the hotel from Busch Stadium, and since Hilton took it over I've really wanted to check this place out. Check-in was a breeze, starting with the valet... More 

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for such a kind review! We are so very pleased that you enjoyed your time with us! We appreciate your business and your feedback! Please come back and see us again soon! More 

Providence
Top Contributor
89 reviews 89 reviews
61 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and generally helpful. Breakfast was what you’d expect at a Hilton. My Executive King room was nothing really special, but the view was very good. The executive lounge is small and does not have free wifi; Vincent, who is in charge of the place, is a big plus. However, I was pretty unhappy with the problems... More 

Was this review helpful? Yes 1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback and we do sincerely apologize for the issues you encountered during your stay. I have addressed your concerns with our Front Office Manager and we will definitely use this as a training opportunity. Again, we're sorry that your... More 

Mount Carmel, Illinois
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through Hotwire and got the Hilton at the Ballpark. We have stayed here before, but it had been a couple of years. We pulled up and the valets were right on it. They had our bags out before we were out of the car! The got us in and to registration without hesitation - which was very good... More 

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to review our hotel and your recent experience with us! We do appreciate your feedback and look forward to seeing you return soon! More 

Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel with a helpful and friendly staff. Good food at both of the restaurants and the prices were respectable. Overall, it was a pleasant stay. The conference spaces were more than adequate and easy to navigate. There's a pool, sadly I did not know about the pool when I traveled, so I did not take the appropriate attire.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so pleased that you enjoyed your time with us and we appreciate your review! Please come back and see us again soon! More 

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Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#14 Business Hotel in Saint Louis

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