We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

St. Louis Union Station - a DoubleTree by Hilton Hotel

4.0 of 5 1820 Market St, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Hotel deals
Hotel website
Special Offer
New Year's Eve 2014
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Featured upcoming dates
    This weekend 11/29/2014
    $125/night
    Next weekend 12/05/2014
    $183/night
    Best deal 12/28/2014
    $69/night
Certificate of Excellence 2014
St. Louis Union Station - a DoubleTree by Hilton Hotel
Professional photos View all
Browse nearby
St. Louis Union Station - a DoubleTree by Hilton Hotel
St. Louis Union Station - a DoubleTree by Hilton Hotel
St. Louis Union Station - a DoubleTree by Hilton Hotel
Write a Review

1,501 reviews from our community

Traveler rating
    679
    433
    233
    109
    47
See reviews for
384
299
64
524
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1501)
  • Mar-May only
    (342)
  • Jun-Aug only
    (520)
  • Sep-Nov only
    (444)
  • Dec-Feb only
    (195)
All months
There are newer reviews for St. Louis Union Station - a DoubleTree by Hilton Hotel
See the most recent reviews
Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My main problem with this hotel was the breakfast service. We had a buffett style breakfast and the food was good. However, the waiters and waitresses that walk around serving coffee had the WORST attitude. (This was the same horrible attitude I had to deal with in last years meeting.) No one wanted to make eye contact with you in... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
St Louis, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great lobby area - don't miss the outstanding lazer light show at the top of the hour during the evenings. Beautiful fireworks, laszer light displays, cool graphics all over the lobby! Rooms are fine, I stayed in the historic section of the hotel - the rooms were not modern, but comfortable and had a nice feel. It's all about the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear John G: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. I am glad you enjoyed our Grand Hall... More

Iowa, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel looks great, the rooms are nice. The internet is worthless and housekeeping kept moving my toothbrush and other toiletries on the sink counter for no reason (the sink was not wiped down, so why are my things in a different location?). The internet is not a new issue judging from other reviews. Wireless infrastructure must have been displaced... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ARCADIA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you ever get a chance to visit St. Louis, this is one hotel you really should look into. Located in the original site of the Union Station, the hotel has done a fantastic job retrofitting a hotel onto a train station. If you are travelling with a young one, be sure to ask the front desk about the scavenger... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear JohnH: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. I am happy to hear that your business trip... More

Boca Raton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Newly renovated rooms where nicely done. Lobby is beautiful. Staff is friendly. Only problems, if you're sensitive to noise don't get a room close to the Hard Rock Restaurant. Also, the food in the restaurant is spotty.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear Linda E: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. I would like to apologize for the exterior... More

bedford, United States
1 review
4 of 5 stars Reviewed 1 week ago

My stay was not too bad. They needed to make the ballroom hall warmer. Also my desk chair as not a proper desk chair and there was no hook on the back of the bathroom door. The service in the restaurant was very very slow and it was not full. But all in all I would stay there again. The... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear Philip F: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. Please accept my apologies for the cold meeting... More

portland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Expect to wait. The staff is friendly but not at the type of organization and quality of service you would expect from a hotel of this caliber. I was very impressed upon arrival but glad to leave as soon as I could.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear Jeff P: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. Although you listed no specific problems, you appeared... More

Kenney, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I make a trip twice a year to St. Louis for to celebrate our birthdays. This trip was to celebrate my birthday. All the staff made us feel quite welcome and comfortable during our entire stay. Union Station is centrally located to the places we want to visit while we are in St. Louis. Our being able... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear Viola L: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments. I am so happy that you spent your... More

Winston-Salem, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was an overnight trip to St. Louis specifically to visit the Arc and the enjoy the light show at the Union Station Hotel. Upon my arrival I was greeted with a warm cookie and a welcoming smile from Traniece at the front desk. I was made to feel very welcome. My room, on the other hand, was not quite... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear Michael C S: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments about our staff and I have shared... More

Laramie, Wyoming
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a quick getaway to STL from the Rocky Mountains and explored some fun places to stay for our trip. I'm an HHonors member and was looking at Hilton properties downtown that might be fun to stay and came across this hotel. After looking at this hotel, I knew this was the one we just HAD to stay... More

Was this review helpful? Yes
Taron D G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Dear AVerPloeg: Thank you, for taking the time to complete an on-line survey regarding your recent stay at the St. Louis Union Station Doubletree Hotel. We depend on our guests to let us know where we need to focus and improve our accommodations and service delivery, and I appreciate your comments and I have shared them with our team. You... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to St. Louis Union Station - a DoubleTree by Hilton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St. Louis Union Station - a DoubleTree by Hilton Hotel

Address: 1820 Market St, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:4 star — St. Louis Union Station - a DoubleTree by Hilton Hotel 4*
Number of rooms: 539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, AAA Travel Services, Travelocity, Priceline, Despegar.com, Hilton Hotels, Hotels.com, Odigeo, Cheap Tickets, getaroom.com, TripOnline SA and Tingo so you can book your St. Louis Union Station - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt

326 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (219)
Viewed
Room/suite (34)
Viewed
Hotel & grounds (68)
Viewed
Pool/beach area (4)
Viewed
Dining (5)
Viewed
View from room (5)
Viewed
Bathroom (21)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (108)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (31)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (5)
Viewed
View from room (2)
Viewed
Other (51)
Hotels you might also like...
Check In Check Out
Price Your Stay