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St. Louis Union Station - a DoubleTree by Hilton Hotel

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1820 Market St, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
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1 room 1 adult
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St. Louis Union Station - a DoubleTree by Hilton Hotel
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2,170 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The public areas of this hotel art probably the most beautiful I have ever stayed in. The rooms are nice, great beds, all the amenities. I wouldn't book it just for the rooms, but the lobby/bar are are so gorgeous that you want to hang out there instead of in the room. The breakfast bar was exemplary. The service was... More 

Helpful?
Thank Rick V
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

It was such a pleasure to read the review of your recent experience as our guest. Thank you for sharing your wonderful compliments. I am glad you and your husband enjoyed The Grand Hall, breakfast in the Station Grille and that the staff was so welcoming. We were definitely proud to be your host and look forward to welcoming you... More 

Wauwatosa, Wisconsin
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The lobby of this hotel is breathtaking. It is an architectural marvel. There is a laser light show on the lobby wall/ceiling from 5pm-11pm that runs at the top of each hour for 10 minutes (or there abouts), each hour is a different show. I really loved the show, it showed historical events that are tied to St. Louis and... More 

Helpful?
Thank TravelinWIGal
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Thank you for taking the time to write such a lovely and thorough review of our property. I was happy to see that you enjoyed your stay with us and that our staff was able to exceed your expectations! Thank you for your feedback, it is very important to us. Until next time. Sincerely, Taron Gaines Manager On Duty More 

Ozark, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel with a coworker while up for a meeting at AB. I grew up with Union Station being a gorgeous, busy shopping area. They have now turned it all into the hotel, and it's not very conducive to getting where you need to in the hotel quick because the layout is odd. We sat in the... More 

Helpful?
Thank Lindsay B
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Thank you for sharing your comments about your most recent visit. I apologize for the lack of service you received in the Grand Hall. The lapses in service you experienced are certainly not what we pride ourselves in providing to our guests who are enjoying the atmosphere of our Grand Hall. I have shared your feedback with the Bar Manager.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I stayed here for his birthday weekend. The architecture was beautiful! The staff was very friendly. The doorman (Randy) had all the greatest info on local places to eat. The room was clean, and the bed was comfortable.

Helpful?
Thank Erica D
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

I appreciate your sharing a review of The DoubleTree, St. Louis. Thank you for your wonderful comments. I am so glad that Randy made you feel so comfortable. It will be a pleasure to recognize him for his great service. I hope you will call us home on your next visit to St. Louis, until then, Warm regards, Taron Gaines... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

On January 30th, 2016 I attended 11th Annual St Louis Business Journal Women's Conference at the Union Station in St Louis. This was the third time I have been part of this wonderful event and every time I come back, I am simply amazed how organized and smooth everything goes. The main session and lunch were held in the grand... More 

Helpful?
Thank Melisa H
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

It was great to read how much you enjoyed your conference at The DoubleTree, St. Louis. Thank you for sharing your comments about the service you experienced from our staff. We were thrilled to be your hosts. We have a dedicated team and it will be an honor to share your kind words with them. I will look forward to... More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you want to feel like royalty, stay here! Truly, it has the most exquisite architecture I've ever seen....even surpassing old European cathedrals. Yes, it is THAT pretty. It is my favorite hotel of all time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laurie L
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

I am so glad you enjoyed your stay with us. I appreciate your sharing the experience with your review and feedback. The Ladies and Gentlemen were thrilled to read that they made you feel like royalty. We call it “mission accomplished”! I will look forward to welcoming you back on your next visit to St. Louis. Until then, Warm regards,... More 

Arlington, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited St. Louis for a work conference that was hosted at the Union Station Hotel. The venue is stunning. Beautiful architecture, and in the lobby they host an evening light show on the ceiling that embodies St. Louis. It is like Disneyland is in the hotel. To start, it's a double tree, so you get one of the cookies... More 

Helpful?
Thank armstrcc
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

It was great to read how much you enjoyed your conference at The DoubleTree, St. Louis. Thank you for sharing your comments about the service you experienced from our staff. I shared your wonderful comments about the Station Grille and Room Service with the Chef and his culinary team. We look forward to welcoming you back to the Station on... More 

St. Louis, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Very nice building, and staff. Rooms have thin walls, for $120 a night, you shouldn't have to hear the neighbors carrying-on a normal conversation. Double Tree also seems to like to charge double occupancy on the solo traveler.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John E
Jeremiah E, General Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your recent visit and for taking the time to share your feedback with us. I am so sorry that you did not have a quiet room during your visit. I've received your internal survey and will personally visit the room you stayed in and recreate the experience. Perhaps there is an explanation and solution as we do... More 

Charleston, South Carolina
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very nice! I am on a fitness kick and was pleased to find such a well equipped gym! Breakfast was really good. It made this Southern lady happy to find some sweet tea here. Not sure if they just whipped it up because I asked but it was really good! Clean, comfortable and convenient!

Helpful?
Thank ShelbyJeanG
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

Thank you for sharing your review of The DoubleTree, St. Louis. It was wonderful to read your comments about the hotel and our attentive staff. We are very pleased to be your “Choice” when your travels bring you to St. Louis and look forward to the next time we have the pleasure of welcoming you back to the Station. Warm... More 

Muskegon, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel and the overall uniqueness of this property deserve high marks. Guests are treated like royalty. From the moment I arrived I was treated as a valued customer. Thank you! For those who have not yet had the pleasure of staying at this property, you're missing out!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James K
Taron G, Manager at St. Louis Union Station - a DoubleTree by Hilton Hotel, responded to this review

I am so glad you enjoyed your stay. I appreciate your sharing the experience with your review and feedback. The Ladies and Gentlemen were thrilled to read that they made you feel like royalty. We call it “mission accomplished”! I will look forward to welcoming you back on your next visit to St. Louis. Until then, Warm regards, Taron Gaines... More 

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