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Holiday Inn Express St. Louis Central West End

3.0 of 5 4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn)
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Holiday Inn Express St. Louis Central West End
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Holiday Inn Express St. Louis Central West End
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19 reviews from our community

Traveler rating
    10
    5
    2
    1
    1
See reviews for
8
6
Solo
0
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arriving they said our room wasn't ready yet. So we left and ate then came back. When we returned, they graciously informed me that our room was booked and all rooms with double beds were booked as well. Really long story short - they gave us a room with one King bed (so me, my brother and his girlfriend... More 

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review. I am sorry that you were not able to receive the room type you booked. It seems you were given a room with a king bed and sofa sleeper since we were not able to give you a room with 2 double beds. I want to apologize that you were... More 

Des Moines, Iowa
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think this hotel was a Comfort Inn until recently. Although an older property the furnishings and bath seemed recently updated. Everything was very clean - the room, the hallways, and the breakfast area. There is underground gated parking with an elevator that takes you directly to your floor which is handy. They had a nice self-serve breakfast - there's... More 

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review. I am happy to hear that you noticed the updates to the hotel and that the elevator in the parking garage was handy. We hope to see you again if you are ever in the area. More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay in this hotel has been a wonderful experience! My husband has been hospitalized most of the month ( days at a time). I can't tell you how nice the staff (Toyetta & John) @ front desk have been to me. Something that means so much after an exhausting day at the hospital. Debbie (breakfast attendant) was so outgoing... More 

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete such a wonderful review! We love to hear good things about the staff. We hope to see you again if you are ever in the area. More 

McPherson, KS
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Conveniently located near beautiful Forest Park in St. Louis. I often choose Holiday Inn Express beause I can count on them being located in safe areas where I can feel comfortable. Everything sparkling clean and immaculate - the room, bathroom, breakfast area, and lobby. Great beds - very comfortable - included 2 soft and 2 firm pillows on each bed.... More 

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete such a great review. I am happy to hear that you had such a great stay and felt the hotel was safe, clean, and quiet. We hope to see you again the next time you are in town. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice rooms, great prices if you are going to Barnes Jewish Hospital. Within walking distance of hospital and food. Staff was amazing, especially AJ. Beds were comfort, very clean rooms and hotel is clean overall. Hot and cold breakfast is ok,

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review. I am happy to hear you thought the staff was amazing, beds were comfortable, and that the hotel was clean. Also, it looks like you were able to find some of the restaurants within walking distance of the hotel which is great! We hope to see you again if you... More 

Latham
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed as a result of a Barnes Hospitalization. The staff was exceptional and understanding. They didn't charge us for an extra night even though we stayed past check out time. They found us a room to accommodate number of people. The room rate was very inexpensive.

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review. I am very happy to hear you had such a great stay! We love to receive good reviews on our staff. We hope to see you again if you are ever in the area. More 

Saint-Louis Region, Senegal
1 review
5 of 5 stars Reviewed January 16, 2015

I booked a room at this Holiday Inn Express for business travel. The location is great if you want food or to unwind after work. The staff was professional and the room was amazing. Victoria at the front desk is just fabulous! Great customer service. I could go on and on but you get the gist of it. Right?

Was this review helpful? Yes
HICWE, General Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to write such an excellent review! I am very glad you feel our staff was professional, the room was amazing, and the location was great. We hope to see you again the next time you are in the area. More 

Newcastle, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2015

This one is probably very practical for people working in the area. It is aged & a bit of an ugly duckling. A renovation with no real wow. The place was very clean. The service was great, the staff were genuine, friendly & helpful. Nothing exciting about the facility or neighbourhood that we saw in the short time we were... More 

Was this review helpful? Yes
HICWE, General Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Holiday Inn Express - St Louis Central West End. I am glad to hear you felt the hotel was clean and that the staff and service was great. We are within walking distance of many restaurants, bars, and shops. We hope you will choose our hotel again if... More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed December 27, 2014

Room was everything that you could have wanted. I heard that it was recently renovated, they did a very good job in making the hotel modern. Breakfast was typical of a Holiday Inn Express. Will stay here again!

Was this review helpful? Yes
HICWE, Front Office Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review. I am glad to hear that your room was everything you could have wanted and that you noticed the recent renovation. We can't wait to see you the next time you are in town. More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 19, 2014

This was recently renovated and you could tell the existing building was old. But they did a good job of gutting it and remodeling it to make it modern. However the old building was tight and cramped, and so is this one a little bit. The hotel was very clean and nice since everything is pretty new. My room was... More 

Was this review helpful? Yes 1
HICWE, General Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review the Holiday Inn Express – St. Louis Central West End. I am very glad to hear your room was nice and clean. I am sorry that the size of your room was so small. We wish we could have increased the room size during renovation. However, I am happy you felt the... More 

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Additional Information about Holiday Inn Express St. Louis Central West End

Address: 4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn)
Phone Number:
Location: United States > Missouri > Saint Louis > Central West End
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express St. Louis Central West End 3*
Number of rooms: 128
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Also Known As:
Comfort Inn Central West End Hotel Saint Louis
Best Western Saint Louis
Saint Louis Best Western

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Management photos: Courtesy of the property manager

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