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Holiday Inn Express St. Louis Central West End

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4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn)
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1 room 1 guest
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Holiday Inn Express St. Louis Central West End
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52 Reviews from our TripAdvisor Community

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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (17)
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    (16)
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Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were moving our son into WashU and wanted a hotel close to campus. We chose this hotel based on location and past experience with HI Express. The location was very convenient to campus and also within easy walking to several great restaurants on Maryland Ave. But the hotel itself is an aging property and recent "renovations" (as well stated... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. Congrats to your son! Washington University is a very well respected college -- good job!! I am thrilled you visited some of the restaurants on Maryland and Euclid. I'm sorry you encountered a few opportunities along the way. Carpets are all being shampoo'd as we speak. With regard to... More 

North Carolina
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as a stopover on a more extensive trip. It is well situated in a nice neighborhood within walking distance to some nice restaurants. Very safe feeling with nice surrounding architecture. The staff are professional, and the rooms are clean and quiet. Usual breakfast fare, but when staying, it is nice to be able to eat and... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the great review of our historic Hotel. We are so thrilled that you enjoyed your stay twice no less!! Oh my goodness, I could go on and on about our location. Our Hotel is in one of the TOP 10 neighborhoods in which to live -- in the US! Ta da!! Not that I'm bragging but .... More 

Leavenworth, Kansas
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

The location in the central west end is very convenient to the Forest Park attractions (Zoo and museums) and is a short walk from the MetroLink. While there is no restaurant at the hotel there are plenty of restaurants in the area, ranging from fast food to fine dining. Rooms were clean.

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you so much for taking the time to review our historic Hotel. We are so thrilled you enjoyed yourself and was able to take advantage of all of the close attractions -- all within walking distance. When traveling back to our beautiful City, we hope that you will think of the Holiday Inn Express in the Central West End... More 

Kamloops
Level Contributor
143 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

An easy walk to light rail transit downtown and located in a trendy area filled with good restaurants this is a great choice. The parking is relatively cheap ($5) and breakfast and wifi are included. Great location if you are going to an event. The pancake machine operates into the evening and made for a great late night snack on... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the great review of our historic Hotel. We are located in one of the top 10 neighborhoods to live in the United States! Don't you LOVE it! We are so thrilled you enjoyed all of our amenities -- HOORAY for late night pancakes right! I'm sure you experienced a great Cardinal win... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for a quick one night stop over on our road trip East and never will again. First of all, when we checked in, the guy gave us a parking pass and didn't say anything about a parking fee ($5, which they at least removed after I said something about it) and he told us breakfast was until... More 

Was this review helpful? Yes 3
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

I am so sorry your stay was less than enjoyable. I am sending you a private email so that we can discuss your concerns and so that we can make this right as quickly as possible. We do pride ourselves on cleanliness and I'm concerned that we have not had any complaints about bed bugs. Were you able to talk... More 

Travelers are raving about these Saint Louis hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My primary complaint is that the wifi doesn't work and no one on staff (though friendly) has any idea how to fix the problem. Connects fine, loads for a few seconds to let me know it should work, then quits. I cannot get any work done. Major hiccup in my stay. Secondly, the bathroom is gross. Moldy caulking in the... More 

Was this review helpful? Yes 1
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

I apologize for the delay in responding to your review. Moreover, I am sorry we fell short. Rejuvenating an historic Hotel -- listed on the National Trust for Historic Places has been challenging. We are working very quickly to address and correct your concerns. Re-caulking bathrooms - all in progress -- power washing the garage -- complete -- WiFi --... More 

Carterville, Illinois
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have a history of being a fair reviewer so take this review at face value. No person should ever stay here again. Spent last night there with my wife. This was not close to my first choice but all Drurys and Hamptons were full. Cardinals at home plus a lot of other things going on in summertime St L... More 

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HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. I have sent you a private email with hopes that we can have a conversation and make this experience right - right away. You experienced a level of service that did not exceed your expectations and for that, I am truly sorry. We are an historic building, listed on... More 

Colorado Springs, Colorado
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came to see the Cardinals. The hotel is nice. I won't write much about the tiny bathrooms, because they are tiny, but it's been addressed in many reviews before. So if your hotel requires a luxurious bathroom, this place is not for you. Walking distance to shops and restaurants, just a short drive to Forest Park and Busch Stadium. The... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. We value our Guests' feedback and appreciate the time you took to let us know about your recent stay. Go Cards!! I hope you enjoyed the game -- this City is by far the best to watch baseball. Thank you so much for the great comments about the Team... More 

Effingham, Illinois
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is ideal for touring sights at Forrest Park, The Basilica, Botanical Gardens, or if you have someone at Barnes/Jewish Hospital ! The front desk and housekeeping were extremely friendly and courteous , the rooms were clean and nicely updated! The property smelled very fresh. Breakfast was great, even though it was a full house and it's difficult to... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the awesome review of our historic Hotel. We are lucky to be situated in one of the top 10 neighborhoods in which to live -- in the United States! I'm thrilled you enjoyed your stay - so much to do - all within walking distance. I will share you compliments with the Team and they will be... More 

Kenosha, Wisconsin
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location of this hotel is very attractive, close to the Basilica, the Forest Park, Zoo, and many other interesting parts of St Louis. But it is a compromise hotel. Because of size limitations the rooms and particularly the bathrooms are very small though clean. The AC sounded like a jet taking off and was not responsive at times. We... More 

Was this review helpful? Yes
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to review our historic Hotel. Our location is amazing with so many great places as you said -- all within walking distance. Our little oasis was named one of the top 10 neighborhoods in which to live in the United States. I am very disappointed about your room condition regarding the air conditioner. We... More 

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