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All 124 Saint Louis hotels

Holiday Inn Express St. Louis Central West End

3.0 of 5 Hotel   |   4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn) (Central West End)
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Ranked #90 of 124 Hotels in Saint Louis
A recent review
3 of 5 stars Reviewed June 1, 2014
Dina B Cairo, Egypt
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177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

not sure how this property got Holiday Inn Express Brand....its just a dump of old rooms and old building. wish they change the pictures to reflect new holiday inn and not comfort inn??? our check in process was worst with delays and room was not ready for long time. When we checked in room it was dirty...everything was mess????

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Batesville, Mississippi
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2014

My family and I stayed here for my uncle's wedding weekend. The only reason we booked this hotel was due to the location in proximity to Central West End bars, shops, etc. and the church where the ceremony was being held as well as full bookings as most surrounding hotels. The price was cheap, for obvious reasons. The rooms are... More

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1 review
2 of 5 stars Reviewed June 14, 2014

We showed up at approx 4 pm for a 3 pm check-in and were told the room wasn't ready. The staff took our number and said they would call when it was ready so we waited out in the car. After an hour with no call we decided to take all our luggage in to put some pressure on them.... More

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Trondheim, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2014

Where do I start? The first room they gave us had no ventilation, it smelled like mildue. Windows were sealed, so there was no excape route if a fire broke out. We upgraded to a room with a balcony, but it was so dirty I had to wash the floors and walls...really, cant your staff see this filth? The bathroom... More

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I am very sorry to hear you had a bad stay with us. We will address the cleanliness issues with our housekeeping staff. I'm glad you felt our beds were comfortable. If you are ever in the area again, we hope you give... More

Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2014

Location is very good , near the park. Old hotel.. needs a lot of renovation. front desk staff were very friendly and helpful. Breakfast was very bad. your not getting your money's worth.. WOULD NOT stay there again.

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm sorry to hear you did not enjoy the breakfast and you felt you were not getting your money's worth. However, I am very happy to hear you liked the location and our front desk staff. I really hope you choose to give... More

Seattle, Washington
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 29, 2014

The good: The bed is comfortable. Lots of TV channels. Good location. No charge for parking. No charge for breakfast. Free Wifi The not so good: In need of a face lift - stained carpet (I,m not that fussy, but this was pretty bad) , scuffed up walls (the decorator tried to be bold with colors, but only succeeded in... More

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I am sorry to hear you were not happy with your stay. We are working on many of the problems you mentioned. I hope you choose to give us another chance the next time you are in town. More

Cairo, Egypt
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 12, 2014

The location was great, close to the park and small cafés and restaurants but other than that, it's a poor hotel, rooms need renovation BADLY especially the restrooms. The front desk staff however are friendly and helpful. Thought the price was too high for the quality of rooms!! Wouldn't stay there again

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. Our hotel is in a great location since it is so close to Forest Park and within walking distance of many shops, bars, and restaurants. I'm sorry the hotel did not meet your expectations. If you are ever in the area, we hope... More

Central Coast, California
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed May 2, 2014

I attended a conference here at the end of April, so someone else chose this venue. I would not have chosen it for an undemanding tourist, let alone for a business purpose. Pluses: The location is great. It's a short walk to the Metrolink and a the bus #10 stops in front and will take you downtown. The St. Louis... More

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. Like you said, our hotel is in a great location since it's so close to Forest Park and within walking distance of many shops, bars, and restaurants. I hope you had a chance to check out some of these locations while you were... More

Yorktown, Virginia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 29, 2014

We stayed one night here. We were concerned about the safety of our vehicle, but parked in the below deck parking area where security cameras were everywhere. The night clerk assured us the vehicle would be safe. What I liked about our room was that there was no carpeting. It felt clean to have the fake wood floors. However, there... More

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St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm glad you found the bed comfortable and liked the hardwood flooring in the room. I'm also happy to hear that you were able to get the rate discrepancy figured out. We hope to see you again the next time you are in... More

Marietta, Georgia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 24, 2014

This hotel is not clean. They have tried to renovate the rooms but if they would just clean them properly it would go a long way. We are staying here for 4 nights and today they did not clean our room. The hallways are dirty. There are marks all over the walls. The only thing redeemable about this place is... More

Was this review helpful? Yes
St_LouisComfort_Inn, Manager at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm sorry to hear that you didn't have an enjoyable stay with us. We will be looking into the issues with the cleaning staff. This hotel is in a great location since it's so close to Forest Park and within walking distance of... More

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Additional Information about Holiday Inn Express St. Louis Central West End

Address: 4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn)
Phone Number:
Location: United States > Missouri > Saint Louis > Central West End
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express St. Louis Central West End 3*
Number of rooms: 128
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Also Known As:
Comfort Inn Central West End Hotel Saint Louis
Best Western Saint Louis
Saint Louis Best Western

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