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All 122 Saint Louis hotels

Comfort Inn Central West End

3.0 of 5 Hotel   |   4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Indigo Hotel St Louis Central West End) (Central West End)
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41%
Ranked #84 of 122 hotels in Saint Louis
A recent review
4 of 5 stars reviewed 4 weeks ago
Brightens Carthage, Illinois
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167 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Indiana
Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 3 days ago NEW

We have stayed here a number of times, often just because the price is right as well as the location. Rooms are usually clean, when they are clean! Almost every time we have been there-- the room is not ready. Once this happened at 10 pm and the night manager cleaned and prepped the room himself! We have also had... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm sorry to hear you had to wait so long to get into your room, we will be looking into this. We are currently adding more staff members to our team, so we will not have that issue and the rooms will be... More

Washington, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I just finished my stay at this hotel this morning. I was at the computer desk quite often because I had to do some research for my father. In so doing, I overheard the price quotes that were given to the guests. I paid 79 dollars a night due to my father having an outpatient operation at Barnes. I heard... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. We do offer lower rates for certain companies that stay with us often. We receive a lot of business from the hospital so we do offer a lower rate for guests who are with the hospital. I have a feeling you were not... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I travel for a living and this is in my top two worst hotel experiences ever. The other involved a blood-soaked box-spring. DO NOT STAY HERE!!! I stayed in three different rooms at this hotel over the four nights I was in St. Louis and each one got progressively worse. 1) You cannot control the temperature in your room since... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review for the Comfort Inn Central West End. I'm sorry to hear you had so many issues during your stay. We are in the process of finding ways to fix the temperature control issue. As far as the other issues are concerned, we are currently looking into them. More

Overland Park, Kansas
1 review
1 of 5 stars Reviewed 2 weeks ago

I am not one to normally complain about hotels, and ive stayed in some pretty dingy, dirty, and "cheap" places. This place was beyond all of that though. As we arrived we were told that there were "issues" with the heating so not to touch the thermostat and make sure that the fan is in "auto" temp set to 70... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm very sorry to hear you encountered so many issues during your stay. We have been having some issues with our heat and cool control settings which we are currently working on finding solutions to. We will take a closer look at the... More

Gardner
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel is in a PERFECT place but...... We arrived Friday night (3/28). The woman who checked us in borderline rude. We reached our room to find it 78 degrees. We tried to get it cooled down and finally had to have maintenance come. We learned they are on a pipe system and were in the process of changing over... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. We are currently working to get our system changed so we don't have heat and cold issues. I'm sorry to hear that you ran into so many problems during your stay. We hope that you come see us again if you are ever... More

Carthage, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Surprisingly, this is a really nice place. Our room at Comfort Inn Central West End had laminate wood floors which was a good surprise. So many places only have carpet. The bathroom is small yet quite functional, and it is a nice contemporary decor. The walls have luggage marks which could easily be removed with the proper cleaning agent. There... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm happy to hear you enjoyed your stay with us. As you mentioned, there are many family oriented attractions in the area. We area also close to a lot of shops, bars, and restaurants that I hope you had the opportunity to try... More

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We drove 5 hours away bc my son had to see a specialist at te children's hospital. We looked up hotels from the hospital lodging list and comfort inn was close and one of the most reasonably priced at $75 a night. We've stayed at several comfort inns and they've always been nice. I walked in at 11pm bc we... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm sorry to hear you had such a bad experience with us. We take your comments very seriously and will use them to improve the service we offer each one of our guests. If you are ever in Saint Louis again, we hope... More

Columbia, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed March 17, 2014

The duvet was nice and the bed was comfortable, but that is all the positive things I can say about our stay at this hotel. The parking is confusing at at one point the arrows all point away from the direction we were actually driving. The front desk attendant was pleasant and my reservation was readily available. However, when we... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. I'm glad to hear you liked the beds. However, I'm sorry for all the issues you encountered during your stay. We will take the steps needed to fix these issues. I hope you will consider staying with us again so we can have... More

Hannibal, Missouri
2 reviews
3 of 5 stars Reviewed March 16, 2014

There are some pros and cons to our stay here: Pros: *during check in we asked if our room had a fridge and we were told it should but if not to let them know. Our room didn't have one so we called the front desk and they had one in our room within 10 mins. *i like that the... More

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St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. Unfortunately, we do not have refrigerators in every room. However, we are able to get them to guest rooms if requested. All of our rooms have the hardwood floors and it seems many guests are happy to have them over carpet. We hope... More

Montreal, Canada
Top Contributor
88 reviews 88 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 15, 2014

This is just an OK hotel, or rather a motel. If you catch it at a good rate, it's clean and decent with free parking, free Internet and free breakfast. I very much appreciate their fast and reliable Internet connection and the multiple power outlets to recharge my devices.

Was this review helpful? Yes
St_LouisComfort_Inn, Manager at Comfort Inn Central West End, responded to this review

Thank you for taking the time to complete a review of the Comfort Inn Central West End. We do have free parking, internet, and breakfast for guests who stay with us. I'm glad our internet connection and multiple power outlets were so helpful during your stay. We are also located close to Forest Park, Barnes Jewish Hospital, Washington University, Saint... More

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Additional Information about Comfort Inn Central West End

Also Known As:
Comfort Inn Central West End Hotel
Comfort Inn Central West End Hotel Saint Louis
Best Western Saint Louis
Saint Louis Best Western
Address: 4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Indigo Hotel St Louis Central West End)
Phone Number:
Location: United States > Missouri > Saint Louis > Central West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #84 of 122 hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Central West End 3*
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