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Residence Inn St. Louis Downtown

Certificate of Excellence
3.0 of 5
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525 S Jefferson Ave, Saint Louis, MO 63103
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1 room 1 adult
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Residence Inn St. Louis Downtown
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291 Reviews from our TripAdvisor Community

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Anchorage, Alaska
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

When me and my family walked into the Hotel we were greeted right away with a friendly smile. The young ladies that helped me and my wife were so informative of our needs and questions. They also went on about what Christmas lights we should take our young ones to. It was a great experience for my whole family that... More 

Helpful?
Thank Kaupena V
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Kaupena V, Thank you for taking the time to leave such kind words! It was a pleasure to have your family here, and I hope you all enjoyed the Christmas lights! We look forward to seeing you in March! More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for nearly 3 months (as well as members of my family) when I was awaiting a double lung transplant in 2013. They were wonderful!!! They sales Manager Bridie Davis was so so helpful and worked with us to make sure we had somewhere to go if the weekend was sold out. It's difficult finding a... More 

Helpful?
Thank MissySmith0516
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear MissySmith0516, Thank you so much for thinking of us and taking the time to leave such a wonderful review! I am so pleased to hear that you enjoyed your time here in 2013, and that Bridie was able to help you out during those hard times! We have made a few changes since then, so if you need anything... More 

Puyallup, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff is friendly enough if not very good at getting back to the guests when there are problems. I had two milks on separate days that were bad. One was just off so I threw it away, two days later, there was a serious acid taste that left my tongue tingling. My co-workers merely smelled the product and couldn't... More 

Helpful?
Thank Scott S
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Scott S, Thank you for taking time out of your day to leave feedback on your recent stay with us. I was sorry to see that you encountered issues while you were here and appreciate you letting us know so that we could have the chance to look further into them. It is always lovely to read nice comments... More 

Decatur, Indiana
Level Contributor
307 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Residence Inn is just off Highway 40/64 East - West. This extended-stay hotel is about 3.5 miles West from Gateway Arch and 4.5 miles East from Saint Louis Zoo. No restaurant at the hotel, however, a great number of fast food, sandwich, pizza, causal and fine dining options exist in less than a two mile radius of the hotel.... More 

Helpful?
1 Thank ChiefGuru
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear ChiefGuru, Thank you for taking the time to leave such a wonderful and detailed review of your time here!! It is always wonderful to hear about great a stay, and it looks like you have had plenty of opportunity to experience just that! We look forward to seeing you again soon! More 

Downers Grove, Illinois
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 22, 2015

This is a nice hotel. However its identity is downtown, but it is a driving distance from the tourist area. The hotel is in an industrial area, so you cannot walk outside comfortably. The hotel runs shuttle vans to different destinations, so that compensates for the location. Breakfast is hearty - gotta love that waffle. But there are eggs, bacon,... More 

Helpful?
Thank KCA_DG-IL
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear KCA_DG-IL, Thank you for taking the time to leave a review of your recent stay with us! I am happy to see that you were able to take advantage of a couple of our complimentary amenities- the shuttle and hot breakfast buffet- while you were here, and that our shuttle drivers were able to show you around the city!... More 

Hampton, Virginia
Level Contributor
147 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 19, 2015

Normally, I give Marriott hotels great reviews because their hotels are fantastic but in this case this one was disappointing! The location was easily accessible with room for a car and trailer, the outside looked great but the rooms were subpar. They did not match Marriott's quality standard that we are used to. They resembled motel-style quality. Also, the indoor... More 

Helpful?
Thank a1r23
Renee B, Manager at Residence Inn St. Louis Downtown, responded to this review

Dear a1r23, Thank you for taking the time to leave a review of your recent stay with us! I am so sorry to see that you encountered issues during your stay and that you were disappointed with your accomodations. We strive to make sure all of our guests are beyond satisfied and we have failed to do that for you.... More 

Illinois
Level Contributor
87 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 18, 2015

Decent location - it isn't at heart of the St. Louis tourist spots. They offer free shuttle within a specific mile range. We liked their evening social offerings during the weeknights. Free breakfast offerings are wonderful, great way to start off each morning and save money. Our room was an okay size for just 2 of us visiting. We just... More 

Helpful?
Thank Xpressive
Renee B, Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Xpressive, Thank you for taking the time to leave us some valuable feedback on your recent stay. I am so sorry to see that you experienced some issues during your stay. I can assure you that this is not up to our standards, and I have personally addressed these issues with the appropriate staff members to ensure that these... More 

Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 15, 2015

Stayed here on a road trip. Needed a room with 3 beds and got a 1 bedroom suite. Used points for our stay. The lobby was clean and updated. Our room was not. The room was dated and couch was dusty on the back rest. The bathroom ceiling had the "popcorn" texture and pieces had fallen/were falling off. The shower... More 

Helpful?
Thank Travel_M0M101
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Travel_M0M101, Thank you for taking the time to leave us some valuable feedback on your recent stay. I am so sorry to see that you encountered issues while you were here. I can assure you that this is not up to our standards, and I have personally addressed these issues with my staff to ensure that they are not... More 

Monroe, NJ
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 11, 2015

The exit ramp took us immediately to the hotel. We could see it as we exited. The hotel was clean and well kept. The Breakfast area was large and provided a hearty start to our day. The Hotel is within easy reach of Busch Stadium, Downtown activities and the Gateway Arch. The only real drawback was construction on the Roadway... More 

Helpful?
Thank Gary L
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Gary L, Thank you for taking the time to leave a review of your recent stay! I am so pleased to see that you enjoyed your time here, and that you were able to enjoy our daily breakfast buffet as well! Now that you've gotten to experience how close we are to all of the downtown activities, we look... More 

Kissimmee, Florida, United States
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 10, 2015

This hotel was near downtown. I came with my friend to see the Florida-Mizzou game and we didn't know Cubs and Cards were playing this weekend in the playoffs. We went to both games! Got to spend time with my sister as well who lives in Mizzou. Overall, the sausages were the BEST I've ever had! THE SAUSAGES ALONE MADE... More 

Helpful?
Thank Samuel R
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Samuel R, Thank you for taking the time to leave such a great review of your stay! I'm so happy to see that you enjoyed yourself, and that you had the opportunity to indulge in our breakfast buffet each morning! Our chefs really are great, and we're glad that you were able to take advantage of that! We hope... More 

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