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Residence Inn St. Louis Downtown

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525 S Jefferson Ave, Saint Louis, MO 63103
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1 room 1 guest
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Residence Inn St. Louis Downtown
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265 Reviews from our TripAdvisor Community

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Traveler rating
    157
    73
    22
    7
    6
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107
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60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (265)
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    (78)
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Milwaukee
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is a beautiful example of a city center Residence Inn, not a bunch of separate building like some but a big multi-story hotel. Checked in about 3-4p , two women working the front desk. They were somewhat friendly , but made me feel guilty with any request I had. Room was extremely clean and in brand new condition. We... More 

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear RS, Thank you for taking the time to leave such an informative and constructive review! I am so happy to hear that you enjoyed your time with us, and that you had the opportunity to take advantage of many of our complimentary amenities! We do recognize that having a security lock on our pool, at times, can seem inconvenient... More 

Springfield, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel during a mini-vacation. The exit to the hotel (from I-44) is a little sketchy (for a few blocks). However, once you past the bridge (just before hotel), the scenery changes and feels MUCH safer. The hotel does have a gate around it that is locked at night, so we felt safe and secure. The staff... More 

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Speechmom1, Thank you for taking the time to leave such positive words about your stay here! I am so glad that you enjoyed your time here and had the chance to take advantage of the complementary shuttle service. It definitely helps take away some of the stress of finding parking downtown and finding your way around! We hope to... More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and great staff, especially Spencer the shuttle driver. He is a great ambassador for the hotel and the city of St. Louis. Thank you Spencer for your prompt service and your spot on restaurant recommendations.

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear wk244, Thank you for taking the time to leave a great review of your recent stay! I'm so happy to hear that you enjoyed your time here, and that Spencer was able to make your experience that much more enjoyable! He is definitely an awesome guy! We hope to see you again soon to show you some more of... More 

Advance, North Carolina
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We could get to everything we needed and to both I-70 & I-64 and got around downtown St Louis very easily from this Residence Inn. When I come back here to see the Cards again next year, I am staying here! Breakfast every morning is good and the lobby is clean and people are very friendly.

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear JohnReff, Thank you for taking the time to leave a great review of your recent stay! I'm so glad that you enjoyed your time here and had the chance to enjoy our daily hot breakfast! Next time you're here, make sure to inquire about our complimentary shuttle service- we can actually take you to events (such as Cardinals Games,... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stated here for a few days and I was not very impressed with hotel or location. It is very reasonably priced, but you get what you pay for. We requested a king bed but were given a room with 2 separate rooms with a queen bed each. We tried to have them change this but they spinners it as... More 

Was this review helpful? Yes
Renee B, Manager at Residence Inn St. Louis Downtown, responded to this review

Thank you so much for taking the time to provide us feedback from your stay! I am so sorry to hear that your stay with us was disapointing. We always strive to provide each guest with the best stay possible and we are sad to hear that we failed to do that for you. While we are located on the... More 

Colleyville
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is decent. Rooms were quite and suites are always good. Sleeper sofa was in horrible shape with hair, and broken springs. The bad thing is the location. It is away from downtown and is in an "iffy" area at best. If you go a little south, it is becomes an area, I would not like to be caught off... More 

Was this review helpful? Yes 1
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Aemad, Thank you for taking time out of your day to leave some feedback on your recent stay. I was very sorry to hear that you had issues with your sofa sleeper. I hope that, in the future, you will immediately inform us of any issues or inconveniences, so that we can rectify the situation right away! In regards... More 

Charlotte, NC
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 5 nights with a group of teenagers at the end of July. The entire experience was fantastic. Sales team, including Carly, helped plan our arrival. Every staff person treated all of our group (even the teenagers) well. The breakfast was excellent. The location was close to downtown, and yet it didn't feel too hectic. Very safe... More 

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear crazykevbo, Thank you for taking the time to leave such great feedback! We all absolutely Loved having your group in, and we look forward to seeing you all again next year! Next time we want to hear some singing! More 

FREDERICK
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Had a great 3 night stay here on business. Hotel is a little outside Downtown, but not too far. Hotel has a free shuttle that will take you within a 3 mile radius. Which will get you to a lot of places downtown. Room was nice and quiet. Morning breakfast was pretty good. Large variety. Didn't get to sample the... More 

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Robert G, Thank you for taking time to leave feedback from your recent stay! I am happy to hear that you had the chance to take advantage of some of our complimentary amenities while you were here. We hope to see you again soon, whenever your travels bring you back to the St. Louis area! More 

Ilkley, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed twice once in 2012 & again in 2014. Lovely friendly staff, shuttle bus very useful. Kitchen has all you need, clean daily - bedding changed weekly. Great gym and pool for the kids. Everything you need really.

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Charlotte S, Thank you for taking the time to leave us a great review! I am so happy that you have enjoyed your time with us during your visits, and we all look forward to seeing you again soon! More 

Cincinnati, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

This place isn't up kept. The room we stayed in was disgusting. (The trash wasn't empty from the last guest. The pull out couch was sagging, the mattress on the pull out couch had stains on it. The air vents were dirty. The bathroom had mold in the shower. I didn't feel the guest service was thar friendly as stated... More 

Was this review helpful? Yes
Corrine B, Front Office Manager at Residence Inn St. Louis Downtown, responded to this review

Dear jsbeil, Thank you for taking the time to leave feedback of your recent stay with us. I sincerely apologize that your stay was not up to standards. We take issues such as these very seriously. After receiving your review, I went and personally inspected the room, and I have both our Executive Housekeeper and Executive Engineer looking further into... More 

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