We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton St. Louis Downtown at the Arch

Certificate of Excellence
Hotel deals
Hotel website
400 Olive Street, Saint Louis, MO 63102
Special Offer
Drive in Deals from $117
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton St. Louis Downtown at the Arch
View Map
Add Photo Write a Review

286 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Philadelphia, United States
2 of 5 stars Reviewed yesterday NEW

My room was not cleaned one of the days of my stay. I arrived at 11PM to find the room just like I left it when I left on business around 9AM. I called immediately the front desk, the person who answered was friendly but her response was to ask me "if I had left the do not disturb sign... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Enrique M
Chicago, IL
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed during STL Mardi Gras, hotel is beautiful in a great location. I did get woken up a few times from people talking very loudly in the hall, we stayed on the 8th floor (top floor). Second night we left the fan & refrigerator on to drowned out the noise, which worked. Hot tub was great, and very large. We... More 

Helpful?
Thank Patti B
Columbus, OH, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Great location. within waling distance to the Arch, and many good restaurants. Over priced breakfast for a buffet. No complimentary coffee in the lobby, which always irks me. I understand that they are selling breakfast and have a Starbucks set up in the bar area, but Coffee is a cheap, good will item to provide to your... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin R
Pound Ridge, New York
1 review
3 of 5 stars Reviewed 1 week ago

I found the lobby bar and restaurant to be great but the housekeeping and in room dining to be lacking. My meal came with our Salt and Pepper and the coffee was cold. The bed was made on my second day with sheets from the prior day, including a nice foot print on the bottom sheet.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank N6078HMericw
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear N6078HNMericw, Thank-you so much for sharing your recent experience regarding the hotel on TripAdvisor. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we... More 

Tampa, Florida
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent the weekend while we were up for the Taste of soulard. I love this hotel. It was a good price, the font desk and staff were all friendly and the room was clean and fresh. Parking is in the garage next door. There was always plenty of room to park. We will definitely stay there again.

Helpful?
Thank Tmc2007
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear Tmc2007, Thank-you so much for your response regarding your recent stay on TripAdvisor. We certainly appreciate you taking the time. We look forward to having you back with us again soon when your travels bring you to St. Louis. More 

Branson, Missouri
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the weekend of the 23rd of Jan. Matt was wonderful checking us in and he and Tim the Asst. front desk manager suggested dinner at the Drunken Fish. Sushi. ( this place was great too) The room was exceptionally clean and spacious. We had breakfast in the morning at the hotel and was told on line that... More 

Helpful?
Thank 1_Bound_to_Travel
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear 1_Bound_to_Travel, We would like to thank-you for taking the time to share your recent experience regarding our hotel on TripAdvisor. We certainly appreciate you taking the time. I will certainly share your review with the staff you mentioned above. We look forward to having you back again in the near future when your travels bring you to St. Louis! More 

Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husbands company paid for the hotel night stay after a hotel party at nearby. The hotel is very nice and is located in an old bank which makes it unusual. The gift shop is in one of the old vaults. There is a restaurant and bar/lounge in the lobby which is open and easy to get around. The room... More 

Helpful?
Thank Lesa M
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear Lesa M, Thank-you so much for taking the time to share your recent experience regarding your stay on TripAdvisor. We certainly appreciate your feedback. We do hope we have the opportunity of having you back as our guests in the near future. More 

Illinois
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Given how some employees go out of their way for guests, it is a shame that this hotel is so poorly managed. It was rush hour when I arrived on 1/22/16; therefore, traffic was bumper to bumper (on Olive Street and around the corner on 4th Street--both one way streets). I was in town for a funeral the next morning... More 

Helpful?
Thank T H
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear T H, We want to thank-you for taking the time to share your most recent experience regarding our hotel on TripAdvisor. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction... More 

Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has an amazing location. Very close to the nightlife on the landing as well as ball park village. Also close to the major league venues in the area. Great dining is available on site as well as within a few blocks.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeremy C
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear Jeremy C, Thank-you so much for sharing your recent experience regarding our hotel on TripAdvisor. We appreciate your feedback. We look forward to having you as our guests again in the near future. Thank-you. More 

Canyon, Texas
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly. Our room was large and very quiet. We requested a baby bed and they met us at the door by the time we made it up to our room. Only downside I could possibly see is this is a very large hotel. It would be easy to get lost.

Helpful?
Thank kathi806
Kellie H, Director of Sales at Hilton St. Louis Downtown at the Arch, responded to this review

Dear kathi806, Thank-you for your feedback regarding your recent stay on TripAdvisor. We appreciate your feedback. We look forward to having you back in the near future as our guest. Have a wonderful 2016! More 

Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Room/suite (5)
Viewed
View from room (3)
Viewed
Hotel & grounds (12)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (4)
Viewed
Room/suite (10)
Viewed
Dining (11)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Saint Louis hotels
Downtown
Hyatt Regency St. Louis at The Arch
Drury Plaza Hotel at the Arch
#6 of 121 in Saint Louis
4.5 of 5 stars 1,353 reviews
Downtown
Magnolia Hotel St. Louis
Magnolia Hotel St. Louis
#8 of 121 in Saint Louis
4.5 of 5 stars 394 reviews
Show Prices
Show Prices
Show Prices
Downtown
Hilton St. Louis at the Ballpark
Downtown
Hampton Inn - St. Louis Downtown at the Gateway Arch
Downtown
Westin St. Louis
Westin St. Louis
#18 of 121 in Saint Louis
4.5 of 5 stars 1,213 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay