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All 120 Saint Louis hotels »

Hilton St. Louis Downtown

3.5 of 5
400 Olive Street, MO 63102
Hotel amenities
Hilton St. Louis Downtown
Ranked #30 of 120 hotels in Saint Louis
4.0 of 5 stars 273 Reviews
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273 reviews from our community

Traveler rating
    113
    107
    31
    16
    6
See reviews for
Families
35
 
Couples
96
 
Solo
27
 
Business
74
 
What travelers say
  • Very nice(10)
  • Parking garage(8)
  • Very clean(8)
  • Few blocks(8)
  • Breakfast buffet(5)
Date Rating
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed May 25, 2012 NEW

I loved this hotel. It is a bit old, but it is very clean. The room was big, the bathroom was spacious, and we had a mini fridge: great for a family. We ordered a chicken salad sandwich and tortilla soup from the room service menu, it was delicious. Great hotel. I would definitely go back. More

Was this review helpful? Yes
See 7 more reviews by Esm-diego for Saint Louis
Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 26, 2012

Thank you for the GREAT review! We all have BIG smiles on our faces knowing you had a wonderful stay. Our hotel and St. Louis is a great place to visit with many attractions to explore. Thank you for your business and we hope to see you soon. More

New Lenox, Illinois
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

Spent the night in St. Louis for a random road trip weekend. Got a great deal on a regular room with two queen beds the week before. This hotel is in a good spot in downtown St. Louis. Right across the street is a convenient store with drinks, snacks, and other small accessories. A half block away is a nice... More

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See 3 more reviews by MartCHawk for Saint Louis
Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 26, 2012

Dear Savvy Traveler, thank you for writing a review about your recent visit to St. Louis. The staff and I are pleased you enjoyed your stay with us and the wonderful sites of downtown. We are looking forward to a great 2012 and all the new upgrades the hotel will encounter later this year. We hope you will choose to... More

1 review
3 of 5 stars Reviewed May 20, 2012

Rooms were really small and our view was of a brick wall. Also service wasn't awesome. No free breakfast. We assumed since any other hotel you get free breakfast theirs was free also. Nope we eat and get charge $16 for one plate! We was livid. No sign or no one to tell us it cost to eat. We paid... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 26, 2012

Thank you for taking time out of your day to write a review about your recent stay. Please accept my apology for the less than excellent service from our staff. We always want our guests to feel welcomed to our hotel. I shall address the staff to ensure our guests get the very best service. In regard to breakfast, our... More

Ohoenix
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 18, 2012

The hotel looks cool, it's an old Bank, the vault is still here, but the service is mediocre, the food is mediocre, the Internet service is the worst I ever encountered. AT&T has ZERO reception inside most of the building. The hotel has an "old" smell and cleanliness is average. I will not come back. More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 19, 2012

Thank you for taking time out of your day to write a review about your recent stay at the Hilton. Please accept our apology for having a less than excellent stay. I will follow up with the areas of concern so we may better serve our guests. Thank you for the feedback and if we may be of service to... More

Kansas City, Missouri
Senior Contributor
34 reviews 34 reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 16, 2012

Stayed here with my fiance on a road trip and had a very nice stay overall. The rooms were nice and clean, and the lobby area was really lovely, very pretty. I liked that it was a smaller hotel without a million guests, and we did walk to the arch so that was great to have it within walking distance.... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 17, 2012

Thank you for taking time to tell us about your recent stay. We are pleased you enjoyed the hotel and the sites of St. Louis. The staff and I thank you for your business and we hope you will choose our hotel again the next time you visit our fine city. More

NJ
Senior Contributor
44 reviews 44 reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 13, 2012

Our large group stayed for several days at this Hilton during the FIRST Robotics World Festival in St. Louis. They did a reasonably good job checking us in (there was a mixup with my room in the confusion, and they called and told me to change - they were apologetic, but they could have at least offered to help me... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 17, 2012

Thank you for taking time to write a review about your stay with us here at the Hilton. The staff and I enjoyed our time with the FIRST Robotics group and we are pleased you enjoyed your stay as well. Thank you for your business and safe travels to you and yours. More

Morristown, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2012

This hotel did everything right, free (albeit slow) wifi, parking across the street (albeit $20), wipes in the relatively good fitness center, coffee when you exit the elevators in the morning. High ceilings. Location is not bad. Problem is, the rooms don't have a view so the rooms (at least mine) was always grey, never sunlit. But they did everything... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 10, 2012

Thank you for taking time out of your day to let us know about your stay. The staff and I are pleased you enjoyed your time with us and the sites of St. Louis. Our historic building once had many views of the city but as taller, more modern buildings were constructed around us we rely on our excellent service... More

Ellicott City, Maryland
Top Contributor
62 reviews 62 reviews
Reviews in 43 cities Reviews in 43 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 6, 2012

This hotel is in the center of downtown St. Louis. There are a few competing hotels close by, but what this hotel has to offer is across the street self parking $15. The food is not any thing special and the Eggs Benedict for breakfast are average at best More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 10, 2012

Thank you for taking time to write a review. We agree, our boutique hotel offers a relaxing stay in a busy city. The staff and I are pleased you enjoyed your time while in St. Louis and look forward to your return. Thank you for your business and safe travels to you and yours. More

the Midwest
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 5, 2012

We arrived at around midnight, and I was really pleased by the attentiveness and safety-awareness of the staff at that late hour. As soon as we pulled our car up for the curb, they were watching and opened the door for us (which is normally kept locked). The lobby is just as beautiful if not moreso than the professional pictures... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 10, 2012

Thank you for taking time to write a review about your recent stay. We are pleased you enjoyed your stay along with the look and feel of the hotel and our service. We love the classic style of the decor while many hotels are going with an ultra modern look these days. Our location to many of St. Louis finest... More

Fitchburg, WI
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2012

Picked this hotel because it was downtown and just a couple blocks from the arch. Only stayed one night and it was my birthday, so splurged a little. The inside of this hotel is beautiful! An old bank with marble everywhere. One of the vaults has a couple computers and another vault is a tiny shop for things like toothpaste,... More

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Mark Sugars, Manager at Hilton St. Louis Downtown, responded to this review
May 4, 2012

We are pleased you selected our hotel for a special occasion and enjoyed your stay. From all of us at Hilton, we wish you a Happy Birthday!! Thank you for your business and safe travels to you and yours. More

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Additional Information about Hilton St. Louis Downtown

  • Hilton St Louis Downtown
  • Hilton Saint Louis
  • Saint Louis Hilton
Address: 400 Olive Street, MO 63102
Price Range: $$

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