Booked a whirlpool room and was upgraded to the "Presidential Suite" on the top floor at check in. Quite a surprise. Room was nice, very large, and clean. Best city view as you can get in a smaller building. If it was not foggy out, the Arch may have even been in view. Parked in the parking garage next door,...
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Thank you for taking time to review our hotel. We are very pleased you enjoyed your stay with us and we are happy you enjoyed our surprise upgrade. It was one of many things we try and do to make our guests feel welcomed to our hotel. Thank you for your business and we look forward to your next arrival.
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Accomodation was very nice, little bit on the older side, but cant complain. Everything was very clean, and staff were friendly. I found the location to be pretty good, not far from transport, walking distance to the arch and river.
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Thank you for taking time out of your day to write a review of our hotel. We are pleased you enjoyed your stay with us while in St. Louis. Hilton is making enhancements to our rewards program Hilton Honors along with new menu choices for breakfast. New and exciting things are always happening within the Hilton Family of Hotels.
Thank...
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Got a room at the Hilton through Hotwire and got a good deal. When I arrived at the entrance on 400 Olive St. it said there was valet parking, but no one came out to help after I had been there for a few minutes. I went in and was given parking options, so I took the parking garage at...
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Thank you for your review. We appreciate your business and we are pleased you enjoyed your stay with us. I apologize the taxi service turned into a hassle. We normally do not experience such long waits to hail a taxi downtown especially if there is an event or conference in the city. Thank you for your understanding and we hope...
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1 of my friends and I stayed here for a blackhawks gae in Dec. It was a fun weekend. The restaurants and fun bars are close and we were near the arch and old state capitol building St. louis is like my second city and my wife and I drive to saint louis a couple times a year. We try...
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Thank you for your review. We appreciate your feedback and we are pleased you enjoyed your stay with us. Our hotel is located in the heart of St. Louis and many attractions are within walking distance or a short taxi ride.
We look forward to your next arrival and thank you for your business.
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The best thing about this Hilton is the location from the perspective of a business traveler. It is also fairly close to the arch and a number of other attractions.
Parking is located across in garage across the street and can be a pain in the bottom.
The hotel staff seems friendly, but is not overly helpful, at least later...
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Thank you for your review. We are pleased you enjoyed your stay with us here in St. Louis. Our boutique hotel provides full individual service and can meet the needs of our guests. We are limited on views of the city but we will be happy to find the perfect room location while staying with us. Thank you for your...
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Had a great time at this hotel. Lobby was very nice and the location was perfect. It was smack dab in the middle of all the attractions. It was just a few blocks from the arch, lacledes landing, the casino and both stadiums. We walked everywhere. The rooms were on par for a four star hotel but nothing ourstanding. I...
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Thank you for your review. We are happy to read you enjoyed your recent stay with us here in St. Louis. Our location make us perfect for any visitor coming to the city.
Thank you for your business and Happy New Year from all of us at Hilton St. Louis Downtown.
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For a two night stay, very close to the Arch this was a great hotel. We booked the hotel for $65/night on hotwire. Be advised there is no pool. Only a hot tub. It was still fun for the kids. Parking was $19/day, but you have a card which allows you to go in and out as many times as...
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Thank you for your review. We are pleased you enjoyed your stay with us. You are correct, our views are limited since the building was constructed in 1890 but we have some options if a view is important to your stay. Anyone at the front desk will be happy to find the perfect room to meet your needs. Thank you...
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I like the hotel because it is in a very unique and old building. I love the the old bank vaults in the lobby! Our room was clean but our windows opened up to a brick wall. The bed was very good and the room was very nice but it was smaller than I am used to. It is a...
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Thank you for taking time out of your day to review our hotel. We appreciate your feedback and I am pleased you enjoyed your stay with us. Guests and associates alike enjoy the rich history of our building and I am glad you did as well. Since the building was constructed in 1890 we have lost many views from the...
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I booked my room through Hilton Gold Member Honors points and accidentally selected the wrong date. I immediately called the 1-800 number to try to fix the problem. Four phone operators and three days later, the problem got resolved and I was able to stay the night that I originally intended to stay. Overall, my visit was DECENT. Here are...
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Thank you for taking time out of your day to write a review of our hotel. I am pleased you enjoyed parts of the hotel but were disappointed with St. Louis itself. The winter months are considered the off season for this Midwest town and the lack of foot traffic is typical for December. I do want to extend an...
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We stayed one night in downtown St Louis catching a show at the Fox. We have stayed at a few downtown hotels previously. This is our first time at the Hilton. We selected the Hilton due to location, has a good reputation and Tripadvisor reviews that are very good. Also, the room price was excellent for the level of hotel...
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Thank you for taking time out of your day to write a review. We are pleased you enjoyed your stay with us. Our hotel does have a GREAT location with easy walking distance to most attractions including the Gateway Arch. Since the building was constructed in 1890 we do lack views of the surrounding area due to all the modern...
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512 Reviews
440 Reviews
