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Crowne Plaza Hotel St. Louis Downtown

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200 North Fourth Street, Saint Louis, MO 63102
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Crowne Plaza Hotel St. Louis Downtown
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Crowne Plaza Hotel St. Louis Downtown
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936 reviews from our community

Traveler rating
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    269
    199
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    140
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46
192
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Limerick, Ireland
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I stayed in the Crown Plaza Downtown, St Louis for 4 nights in May, 2015. When I got back to Ireland, I noticed that they had taken over $800 fraudulently from my personal credit card which was given as security for 'Incidentals'. Despite my company credit card having paid for my stay in full, this hotel has illegally debited my... More 

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Waukegan, Illinois
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My family stayed in a 2 bedroom suite (room 1501)- the furniture was disgusting. The couch and chairs were a stained mess. The pull out had a mattress 2 inches thick that was completely beat. When I complained, they showed my 3 other rooms that were equally soiled. In one room, the pull out sleeper still had sheets in place... More 

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Huntington, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the room was really large. was in walking distance of some very good restaurants. the view from the balcony was great, but because of my fear of heights I could not go out on it. we were on the 23rd floor. the reception staff was very nice. my daughter and i really enjoyed our stay.

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Lichfield, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Very disappointing, this hotel is need of a complete refurbishment. The reception / bar area was not a welcoming sight, the armchairs and sofas were worn and dirty. On arrival they swiped our credit card as do other hotels for incidental charges. On checking out we were told all was ok and no bill was presented other than car parking... More 

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Västerås
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Awesome hotel, great view of the Mississippi river from the room, nice breakfast, fantastic connectivity anywhere being located in downtown and the Arch is just behind, a stones throwaway distance from the hotel, in fact you can see it while dining in Union grill restaurant.

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FL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed here along with 4 coworkers. First, there was a group of teens traveling together, probably a school trip. They behaved so badly that a "security guard" was assigned to the floor they were on. The guard was a joke and did nothing. Rooms old and bedbugregistry reports that they have them. Heat /AC units don't work (they offer a... More 

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Springfield, Missouri
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My girlfriend met me for a one night romantic stay here. We were surprised by the space in the room and beautiful arch views, but then was taken away by dirty balcony door and disgusting drapes for the room. Also it's not polite for housekeeping to bang on the door at 8 am asking "when are you leaving?" see pictures... More 

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Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are very dated, as is the hotel. The room was huge, but then the bathroom was tiny. The reception staff were very friendly, but I got back to my room one night and had no towels. Called once, waited 20 mins, called again, finally got towels 10 mins later. Nice location though, close to the arch.

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Overland Park, Kansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights on a trip from KC. Very convenient location downtown, but can be very noisy with what seems to be extensive downtown construction. Staff was so friendly! Everyone we encountered - from front desk to housekeeping to dining room servers. Great customer service. Rooms were clean and comfortable. We had dinner one night in the hotel restaurant... More 

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Manalapan, New Jersey, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was just here with 20 high school students for a Robotics Event. The staff was great with the kids and Shout OUT To WILLIE! The room service guy! Not only did was he a great sport, he even took time out to come by our Pit Area to cheer us on. The rooms are huge, clean some with great... More 

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