I booked this hotel through Priceline simply for the great location and I got much more than I expected. The gentleman at the front desk was more than helpful and accommodating upgrading me to beautiful king size bed room with a great view of the arch. The rooms were spotless and the beds and sheets clean and comfortable. The location...
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I stay at the Crown Plaza every trip to Saint Louis, it is a unique hotel converted from one tower of a three tower condominium complex. It sits directly across from the Memorial Gateway Arch. Most of the rooms have a great view of the arch, lots of the rooms have a balcony that you can view the Missippi river...
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The entire team is so pleased to hear that you enjoy our property and the service they provide you. Thank you for continuing to choose to stay with the Crowne Plaza St Louis Downtown and we'll see you when the pool opens.
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The hotel itself is great...the staff are extremely courteous and the room what great. The bathroom is a bit cramped (i.e. the location of the tub and the toilet with respects to each other) and there were a couple of rusty cracks in the ceiling of the bathroom...but nothing to make you cringe...:-) Apparently only certain rooms come with microwaves...
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Thank you for taking the time to share your experiences with our property and staff.
Areas of the parking garage are currently being upgraded. I do hope this did not cause you too much of an inconvenience.
The hotel is in the process of performing maintenance on our equipment as well. I am truly sorry if this caused you any...
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I'll break it down for simplicity: Price/value - When ever I go on line and make my reservations, this property (almost) always comes up among the lowest cost per night (among Holiday Inn properties) and offers bonus points at very reasonable rates. Location - What else can you say about the view (UNBEATABLE), highway access and easy, covered (and secure!)...
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Thank you for choosing our property as your home away from home. The entire team will be so pleased to hear that you enjoy the service they have been providing you.
We appreciate you taking the time to share the reasons you keep returning to the Crowne Plaza St Louis Downtown and look forward to seeing you on your next...
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Great staff that helped coordinate a last-minute dinner for a group of thirty (when the hotel was booked with many large groups attending an areawide atheletic event). The dinner worked out beautifully! The parents were greatly appreciative of the fact that the hotel was able to get seat us together in the restaurant. We really enjoyed the convenience of having...
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Thank you for taking the time to share your experiences in our Union Grill Restaurant. I have passed your comments onto our Food and Beverage Director. She has shared your comments with the entire Food and Beverage Team and they are so pleased to hear they helped your dinner to be a success.
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This hotel is a grand old property, in a perfect St. Louis location. It is across the street from the arch, and a short walk to Busch Stadium. If you get the right room, you can actually watch a game!
Parts of the hotel are under renovation, try to get a refurbished room. (It IS an old, old hotel). The...
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Thank you for choosing the Crowne Plaza St Louis Downtown for your lodging needs. The team enjoys seeing our frequent stay guests and will be glad to hear the service they have provided keeps you coming back.
See you on your next trip to St Louis.
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Got a great rate looking online and then a free upgrade to a king suite looking out over the Arch.2 things i did not enjoy was no AC.They tell me it is a single system so if they have heat on in the building everybody gets heat and vice versa.2nd thing was never been a fan of parking garages.Service was...
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My husband and I are seasoned travelers. We stayed here for NYE for two days. The desk was great and friendly. The room was big, comfortable, and had a great view. Thanks Tim.
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We are so glad you enjoyed ringing in the new year with us. Thank you for allowing us to be a part of your celebration.
Hope to see you again when you ring in 2013.
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The location of this hotel was fantastic -- we had a view of the Arch from our room and there was a gorgeous view of it from the pool on the roof. We were able to walk to a baseball game and walk to the Arch and to the river. The size of the room was very nice, too. However,...
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On behalf of the entire staff, please accept my sincerest apologies for the inconveniences you experienced during your recent stay. The issues you experienced are certainly not typical of our property.
I have passed your comments onto our Executive Housekeeper and Chief of Engineering so that they may address the cleanliness of your bathroom and the equipment deficiencies you described...
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We decided to bring in the New Year away from home and take a roadtrip. After searching online for a hotel, we took the advice of our travel agent to review the comments and weigh the pro and cons. Some of the negative comments about this hotel was way off base! Because of location, we decided on this hotel. We...
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Thank you for allowing our team to be a part of your New Year's Eve 2011 memories. I have passed your comments onto each Department of the hotel so the team knows what a great experience you had.
We hope to see you again the next time you are in St Louis. Thank you for sharing your experiences.
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510 Reviews
651 Reviews
