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Crowne Plaza Hotel St. Louis Downtown

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200 North Fourth Street, Saint Louis, MO 63102
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Crowne Plaza Hotel St. Louis Downtown
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Crowne Plaza Hotel St. Louis Downtown
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977 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Macon, Missouri
1 review
4 of 5 stars Reviewed yesterday NEW

Not sure were all the terrible reviews are coming from. I was a little worried staying here but we had a very good stay, We had a double room on the 16th floor. The room was good size and clean. The arm chair and end table were worn and the carpet was frayed near the edges but appeared clean. Everything... More 

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Budapest, Hungary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The lobby folks were very nice. The hotel is old and well used and in need of a good cleaning and upgrade. There are places that are just neglected and the windows were quite dirty.. We received a discounted price from the internet, so no complaints about the price. We definitely got what we paid for, but I would never... More 

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Bloomington, Illinois
1 of 5 stars Reviewed 2 days ago NEW

I booked my hotel over 3 months in advance. Yes there was a game that night, but my room as well as others rooms weren't available until well after 3 pm. There was no way for the staff to inform me if my room was available. I waited in line three different times, totaling over 1 and a half hours... More 

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Travelers are raving about these Saint Louis hotels

Peoria, Illinois
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

After struggling to find a parking spot in the deck, I was "greeted" by a front desk woman who said nothing but, can I see your ID? Although I understand the hotel cannot control the nearby construction, they can control their empathy. The noise is absolutely intolerable and will keep me up all night. I attempted to voice my concern... More 

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Chesterton, IN
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I can't say the room, toilet, tub, floor was not cleaned before we came because U believe they were, however, the entire room, lobby, elevators, etc. needs a total re-do. The air conditioner in the room looked like it was from 1975 and worked like it was that old too. The lights switches haven't been changed out in so long... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

My girlfriend and I stayed at the Crowne Plaza during the 2015 Nata conference. The best and only good part of the hotel was the central location. The price was astronomic compared to the ill treatment we got from management and the overall dingy hotel room. The lobby is the only nice part of the hotel. Our room was so... More 

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Plainfield, Illinois
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This Crowne Plaza needs a major update. There are many water damage spots. Also, the housekeeping staff is very slow. They never brought us more towels until we went down to the front desk, There are a few stains on the blankets too. Overall it was clean but probably would not stay again

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Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 1 week ago

The room was dirty, had stains all over the bed linens. But worst of all there was MOLD on the walls and ceilings in the hallway near the elevators (on the 23rd floor). Thank goodness I was only staying one night or else I wouldn't have been able to handle it! Great location and great views but an overall terrible... More 

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Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed with another couple and there kids and us and our kid for one night while in St louis for the day. Wanted two room close together the front desk said the room were next to each other. Well one was 215 the other 270 no where next to each other unless she ment the same floor. Pool was dirty... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was average.. Front desk attendant clearly did not like her job.. Most frustrating part was that I got double charged for the room and have been trying to contact someone for 3 days about it and can not get a call back. The voicemail states to "leave your name and number and they will call you back before... More 

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