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All 122 Saint Louis hotels

Crowne Plaza Hotel St. Louis Downtown

3.5 of 5 Hotel   |   200 North Fourth Street, Saint Louis, MO 63102 (Downtown)
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Ranked #71 of 122 hotels in Saint Louis
A recent review
3 of 5 stars reviewed 1 week ago
IndyTravelMike Indianapolis, Indiana
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677 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Stewartsville, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I would NEVER stay at this hotel again. I was there from April 9-13, 2014 and had to change rooms within 5 mins of checking in. Unfortunately the 2nd room was even worse. No air conditioning and it was in the 70's all week. I was told by the front desk that they don't have the air turned on. LIES.... More

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Indianapolis, Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Crowne Plaza Downtown for 2 nights earlier this week. I have visited the property several times over the last 10 years when in St. Louis, and unfortunately it seems to have declined over the years. It was disappointing because the property feels as though it has not really been touched since I first... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for taking the time to share your recent experiences with our property and team. The team was thrilled to hear you enjoyed the service they provided you with during your stay. We do hope you choose to stay with us in the future. Samantha VanDemark - Hotel Manager Crowne Plaza St Louis Downtown More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Shout out to Afridia in the 29th floor executive lounge. She is the best, so friendly and such a hard worker. She tries to make each guest feel comfortable. This is my favorite of all the downtown hotels.

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for taking the time to share your experiences with our team. We will all be sure to thank Alfredia for the wonderful service she provided you with during your stay. We look forward to your next visit. Samantha VanDeMark - Hotel Manager Crowne Plaza St Louis Downtown More

Des Moines, Iowa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for The NCAA BB tournament. First and foremost, what view. Right outside our window on the 27th floor was the Arch. It was an amazing view. The room was a little small. Bathroom was clean. Employees were very helpful. Had a pullout delivered in less than 10 minutes. Eastern Kentucky was staying in our hotel. My twins... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for taking the time to share your experiences with our property and team. We were all thrilled to hear you enjoyed your accommodations. We look forward to seeing you on your next trip to St Louis. Samantha VanDeMark - Hotel Manager Crowne Plaza St Louis Downtown More

Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed there last night. I was looking for a hotel near the Blues game but didn't want to spend an arm and a leg. I got it off Priceline. I usually hate using a 3rd party but wasn't going to spend 250 a night on a nice hotel if we aren't going to be there much. The staff was... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for choosing to stay with us during your recent visit to St Louis. I am truly sorry to hear that you did not thoroughly enjoy your accommodations during your stay. The property itself is a bit older, however, this should not have impacted your experience. I do hope you consider giving us a second chance if your travels... More

Woking, Surrey
Top Contributor
99 reviews 99 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived here after a long drive and had trouble driving to the hotel as a lot of the local roads that our SATNAV wanted to take us down were closed. However we got there in the end and the reception was a bit hit and miss, it was quite busy and I was passed from one person to another.... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for taking time out of your day to share your recent experiences with our property and team. I am truly sorry you had some challenges in making it to our property with the current construction of roads. I am glad you finally made it to us though. We look forward to seeing you in the future. Samantha VanDeMark... More

Arlington, VA
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So I'm from St. Louis, and needed a place for 1 night. Usually, I get a great deal at the Hyatt next door (Fourth Ave. is like hotel row.) There, the service is excellent, the rooms are nice (hallways a bit dated). Completely different experience at CP. The reviews show it as a 3 1/2 star hotel, but it was... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

I am truly sorry to hear of the experiences during your stay. Please contact the hotel so that we may assist you directly. Samantha VanDeMark - Hotel Manager - Crowne Plaza St Louis Downtown More

Salem, IN
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, if you're going to the Arch it's in a great location. I thought the rooms looked ok. The bed was relatively comfortable. We had two rooms. The first one had a note tucked in the thermostat essentially stating: "Unit is working properly and trying to cool. Just not cooling much." Each room was probably 75 degrees. Felt like I... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Please accept my apologies for the issues you experienced with the temperature in your guestroom during your recent stay. A comfortable room temperature is imperative for a good night's sleep. I am sorry we failed to provide you with that. I do hope you consider staying with us in the future as I know our team is capable of providing... More

Wentzville, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel is in dire need of a renovation! We stayed one night to attend a wedding. The mother of the bride reserved a block of rooms for out of town guests. We expected all the rooms to be together, but, we were all spread out through out the hotel. Not what was promised! The rooms are old and smelly!... More

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Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Thank you for taking the time out of your day to share your experiences at our property. I am terribly sorry you did not enjoy your accommodations. Although the property itself is older, this should not have made you love our property any less. I am sorry we failed to meet your expectations. I do hope you reconsider staying with... More

Paducah, Kentucky
Top Contributor
98 reviews 98 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Crowne Plaza Downtown while I was in St. Louis for a family vacation that included the NCAA Basketball Tournament. We were in a Riverview suite and it was wonderful The very large living room had a large picture window that overlooked the arch and it had a balcony. The suite also had a kitchenette with a... More

Was this review helpful? Yes
Sam V, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

The entire team is thrilled to hear you enjoyed your accommodations and the service they provided you with during your recent stay. Our location can't be beat if you plan on visiting the sites of our great city. We are glad you were able to take advantage of it. We look forward to seeing you again in the future. Samantha... More

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Additional Information about Crowne Plaza Hotel St. Louis Downtown

Also Known As:
Crowne Plaza Saint Louis
Crowne Plaza St Louis Downtown
Address: 200 North Fourth Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 122 hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel St. Louis Downtown 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza St. Louis Downtown Hotel and Suites. Located in the heart of downtown St. Louis, adjacent to the majestic Gateway Arch, the newly-renovated Crowne Plaza St. Louis-Downtown offers the kind of warm hospitality, inviting atmosphere, and top notch services sure to please business and leisure travelers alike. Exciting attractions which are within minutes of the Crowne Plaza St. Louis-Downtown include Busch Stadium home of the St. Louis Cardinals, Edward Jones Dome, America s Center Convention Center and the World-Famous Anheuser-Busch Brewery. Nearby entertainment districts include Laclede s Landing, Washington Avenue Loft District and Soulard neighborhood. We are also conveniently located near many Fortune 500 companies such as Accenture, Bank of America, Deloitte, Kraft, Anheuser Busch, Wachovia, Nestle, AT&T, IBM, and Peabody Energy to name a few. The Crowne Plaza St. Louis Downtown just completed a $6 million dollar renovation. Experience a night like no other in our brand new 'Sleep Advantage' seven layer bed amenity package and utilize our complimentary high-speed Internet in all guestrooms. Stay at the Crowne Plaza St. Louis Downtown and enjoy our breathtaking views of the arch, 24 hour fitness club, business center, sundries shop, and renovated guestrooms. ... more   less 
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