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Crowne Plaza Hotel St. Louis Downtown

3.5 of 5 200 North Fourth Street, Saint Louis, MO 63102
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Crowne Plaza Hotel St. Louis Downtown
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Crowne Plaza Hotel St. Louis Downtown
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888 reviews from our community

Traveler rating
    167
    261
    185
    144
    131
See reviews for
208
221
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179
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kansas
1 review
1 of 5 stars Reviewed yesterday NEW

Car vandalized within four hours of parking in hotel's garage. Locked car results in smashed windows. Later learned that vandalism/theft a common problem in security guarded guest parking garage, but Crowne Plaza guests are not warned and the hotel does not take responsibility. This is an old building but it is no excuse for stained sheets, filthy windows and curtains... More 

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Houston, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I'm a loyal IHG Brand customer when traveling on business, either staying at Holiday Inn Express, Crown Plaza or an Intercontinental Hotel. It's always fairly consistent and rarely have a problem until now. I arrived at The Crown Plaza Downtown St. Louis and received a warm welcome, checked in and made my way to my room. The hotel is very... More 

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As many have written, this is an average hotel in a very good location. However, the excellent customer service provided at check-in by Shonda made our stay an excellent experience. She was pleasant and professional.

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Denton, Texas
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just stayed here for one night this weekend while in St. Louis to pick up a car. The location is great. Took the metro link from the airport and it took us to about 3 blocks to the hotel. It was an easy walk. It is in walking distance to the Gateway Arch and other points of interest. The... More 

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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 6 days ago NEW

We booked them through price line and this was my first stay at Crowne Plaza It is also my last. We booked because bad weather was headed our way and we were working midnight's in the city. The staff would not secure and early check-in even after I explained the reason for the stay. The front desk was curt and... More 

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Suburban Chicago
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

We were met in the parking lot by a security guard who told us not to leave anything in the car because of a rash of breakins. HUH? How unsafe IS this place? Not a great start... The room was large, but shabby - ripped curtains, scuffed door. We could see the Arch which was neat. However, it was very... More 

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
79 reviews 79 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms are large, clean and in pretty good condition for a dated hotel. The bathroom is a bit cramped but in pretty good shape. The towels were worn and threaded. (Only two sets of towels.) However, in many of the rooms on the 21st floor the heat during the winter can't be controlled and the room temperature in those... More 

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1 review
1 of 5 stars Reviewed 1 week ago

The staff are rude and are not helpful. If you ask for help they want to give you attitude. Grown men and women acting like high school kids in the ghetto. On top of that the rooms are very old. You have no way of adjusting temp in room. It is controlled by staff and the rooms are hot as... More 

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Andover, Minnesota
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I travel quite a bit for business and I must say I have never stayed at a major chain hotel that was in this condition. The room looked like it hadn't been cared for in years. The wallpaper was peeling, stains and marks on the walls, carpet and furniture. The bathroom was no better and it was so small the... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Dear Michael Z, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell blow your expectation regarding the room condition, stained carpet and the bathroom condition which was unacceptable. We will address these concerns.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I had a lovely stay at the Crown Plaza Hotel St. Louis. We stayed in the 2 Queen Bed With Sofa Sleeper Smoking, and the room was SO spacious! For being a smoking room, I was very surprised how little our room smelled like cigarette smoke. It is obvious that the hotel does a good job of keeping the room... More 

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Additional Information about Crowne Plaza Hotel St. Louis Downtown

Address: 200 North Fourth Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel St. Louis Downtown 3.5*
Number of rooms: 346
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Also Known As:
Crowne Plaza Saint Louis
Crowne Plaza St Louis Downtown

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