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Crowne Plaza Hotel St. Louis Downtown

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200 North Fourth Street, Saint Louis, MO 63102
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Crowne Plaza Hotel St. Louis Downtown
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Crowne Plaza Hotel St. Louis Downtown
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921 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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boston
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed here many times over the past few years and I've never had a problem. Rooms are clean and very spacious. If your on the right side you have an unobstructed view if the arch and baseball stadium. It's in the heart if downtown, so you're walking distance to most things.

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Virginia Beach, Virginia
Top Contributor
167 reviews 167 reviews
69 hotel reviews
260 helpful votes 260 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

There are so many things I liked about the Crowne Plaza St. Louis Downtown. The 4-5 block walk to the Pine and 8th street MetroLink was convenient for those of us how like to walk, and the access to the Gateway Arch, the Old Court House, and Busch Stadium was ideal. Add to that a beautiful view of the Gateway... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent customer service, very friendly and professional. Room was clean(spotless), large and comfortable! It could have used some updates here and there but we got a great value, it had all of the necessities plus more.We got a balcony room with a view of the Gateway Arch, absolutely breathtaking! Price for attached parking garage was reasonable too.

Was this review helpful? Yes 3
Christiansburg, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in an ideal place in St Louis. Easy walk to the Busch Stadium, the Arch, and other area attractions. Can easily take the Metro to the hotel from the airport, if you don't mind about a four block walk, couple dollar ride instead of a double digit cab ride. The hotel has an older appearance. Our room... More 

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Grove, Oklahoma
Top Contributor
59 reviews 59 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We were coming to town to go to a Cards baseball game and lunch with ex coworkers. This hotel would give us close enough access to the ballpark and a lot cheaper parking. We used points (25k) per night and $10 per night parking. As a member of their frequent stay program we also got a coupon for the buffet... More 

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Thompsonville, Illinois
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was very spacious unlike most hotels these days. The air conditioning was the main problem. The maintenance man came and looked at it but basically told us there wasn't anything he could do. We were on the 23rd floor so we just opened up the sliding glass door and curtains. The curtains were very old and torn. The... More 

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Saint Charles, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

Room air conditioner not working. called front desk instead of reassigning room, they sent maintenance. He was very helpful tried everything to repair broken unit, unable to repair. We ended up opening windows and he delivered a box fan.... Not sure who was at front desk every time we called attitude and not helpful. checking out in am car valet... More 

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Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in April when we came to a Cardinals game. Somehow we got a room with an arch view. The hotel was clean staff was helpful and nice. The bar downstairs was a plus. Easily within walking distance to Busch Stadium. Would definitely stay here again.

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Buffalo, New York
Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We were at the hotel for a convention from 1/8 - 1/10/15. Their HVAC System failed. We had to go to the Hampton Inn which was a million times better. We were promised a refund by Dasha ---- to this date we have yet to receive this refund. We have left over 10 messages for their General Manager but he... More 

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Minocqua, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a 1 bedroom suite. The pull-out bed for our kids didn't have blankets or pillows and the bathroom only had 2 towels. The hotel was clearly a nice place at one time, but it's very tired now. The front desk wasn't friendly, though the doorman was, no continental breakfast either. The pool is outside, which didn't work for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Dear Andrea A, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am so sorry to see you did not enjoy your experience with us. Please accept our sincere apologies for not... More 

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