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Embassy Suites St. Louis - Downtown

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610 North 7th Street, Saint Louis, MO 63101
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Embassy Suites St. Louis - Downtown
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Embassy Suites St. Louis - Downtown
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703 reviews from our community

Traveler rating
    420
    202
    50
    21
    10
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260
88
14
207
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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    (703)
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Oakland, California
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Was here on business and there was no in room safe for laptop and valuables. I would give them four stars if they had in-room safe. The breakfast is good. they make very small (one egg?) but good made-to-order omelettes. pancakes and French toast were also available as well as fruit cereal etc. The breakfast was included but I was... More 

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Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

This Embassy Suites is awesome, the room was great, very clean, and spacious. We asked the staff about what to see and where to eat and they gave us a few of their picks from nearby. The breakfast was definitely the best I've had at a hotel. An overall great experience and worth it.

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the outstanding 5 Star Review. We are delighted that you had such a wonderful experience. Our staff takes pride in exceeding expectations and we focus on making the breakfast experience a unique one. Again, we truly appreciate your valued business and feedback and hope to see you again soon! Mark Brown (314)678-2915 mark.brown@hilton.com More 

Tulsa, Oklahoma
Top Contributor
67 reviews 67 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed at this hotel. In both cases these have been for multi-day business meetings. The staff at the hotel are excellent to work with and the location is very convenient. The Metrolink to the airport is located adjacent to the hotel, so it is easy for people to get to the hotel from... More 

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the excellent review! We are very appreciative of your loyalty to our hotel and happy to hear that you have found our product, services and location to be excellent. I also appreciate your comments regarding our high ceilings and spacious suites as this unique and historical building affords for plenty of room to all of our valued guests.... More 

West Chester, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a college visit and long weekend, and the Embassy Suites was a great "home base" for us. King bed for my husband and I, sofa bed was large and comfortable for our very tall teenager. We got a package special on the Hilton site including valet parking and wifi. Close to the arch, ballpark, restaurants downtown, easy... More 

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the outstanding feedback! Being considered a "home" away from home is a fantastic compliment and we are very appreciative of your business and kind words. Having spacious two room suites is an advantage we feel our property has and hearing that this made your stay comfortable is what we find most important to us. Thanks again for taking... More 

Bartlesville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room and staff were great overall. I did not like that in order to get internet access you had to pay a daily fee, plus you had to pay more for premium internet which is supposed to be faster. Wish I would have known or it spelled it better on the site. I assumed like other hotels that I... More 

Review collected in partnership with Embassy Suites Hotels

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the excellent review. We are happy to hear that you found our spacious suites and personalized service to be top notch. I apologize for your concerns with internet cost but am happy to say that we are in the process of extending free standard wifi to Hilton Honors members who book direct with hotel and we would love... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The moment we pulled up to the hotel, we were greeted with smiles. As soon as we walked into our room, we felt relaxed. My hubby and I thought it was very nice that they had a "reception time" for everyone at the hotel. Free drinks and little snacks, perfect for us, as we were just arriving! The room was... More 

Was this review helpful? Yes 1
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks so much for taking the time to provide such fantastic feedback. We are very happy that you enjoyed our unique amenities and spacious layout of our suite. Most importantly, I am delighted to hear that our team members provided personalized service that made your stay a special one. We truly appreciate you business and hope to see you back... More 

Sarasota, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice stay at The Embassy Suites. I travel with my Service Dog Lucy and they were very accommodating. It was in walking distance to almost everything. The only thing we wished they had was room service. The breakfast choices were awesome!

Was this review helpful? Yes
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

We are happy to hear that you found our services, location and product to be accommodating and we can't thank you enough for your valued business and feedback. I apologize for any confusion regarding room service hours as they are available Monday through Friday from 5pm to 11pm and on weekends from 11am to 11pm.. Thanks again for taking the... More 

Columbus, Ohio
Top Contributor
110 reviews 110 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Immediately adjacent to the convention center, 5 blocks from the Arch. Very nice property. Happy hour in the evenings with complimentary beer and wine, and complimentary breakfast with a full kitchen. I'll definitely return.

Was this review helpful? Yes
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the outstanding review! We are delighted that you found our location and amenities to be top notch and we look forward to your return when travels bring you back to St Louis. Mark Brown (314)678-2915 mark.brown@hilton.com More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

There were no in room safes. I was on a business meeting and found it very inconvenient carrying around laptops, passports and currency. The hotel staff stated they are not responsible for any items left in the room. This is the only Hilton Hotel I have stayed in that did not have in room safes. The hotel is located downtown... More 

Review collected in partnership with Embassy Suites Hotels

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Wade T, Director of Sales at Embassy Suites St. Louis - Downtown, responded to this review

Dear Edna V, Thank you for choosing our hotel for your recent visit to St. Louis and for providing us with your valuable feedback. We sincerely apologize for the inconvenience you experienced due to our lack of in-room safes. Although we do offer the security of safe deposit boxes through our front desk, we understand that this isn't always a... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room was very clean and spacious, did not expect it to be as big. Great location, walking distance to many attractions. Breakfast buffet was good and the complimentary drinks and snacks were a good start to our evening.

Review collected in partnership with Embassy Suites Hotels

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