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Embassy Suites St. Louis - Downtown

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610 North 7th Street, Saint Louis, MO 63101
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Embassy Suites St. Louis - Downtown
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Embassy Suites St. Louis - Downtown
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706 reviews from our community

Traveler rating
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261
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Marion, Arkansas
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is great. Right next to the home of the Rams and 6 blocks from the home of the Cardinals. Walking distance to City Museum and The Gateway Arch (both recommended stops in St. Louis). Only thing that keep this hotel from a higher rating was the layout. It's an old department store so the rooms... More 

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Large rooms and a good location convenient to the downtown area. While breakfast was included, the scrambled eggs were likely powdered and the french toast was soggy. Great wine bar (Robust) located in the same building (lots of choices and a very helpful and friendly staff). Overall, I'd stay here again.

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Chicago, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was gracious and helpful. Room was clean and sparkling and spacious. We are in the attached restaurant Robust and it was delicious. The valet parking was fast and efficient. We loved it. bye, bye

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Dear Nancy A, Thanks for the outstanding review. We are delighted that you found our product and services to exceed your expectations. In addition to a having a great location and wonderful building, we are very proud of our staff and I will be happy to share your wonderful comments with them. Thanks again for your valued business. Mark Brown... More 

Oakland, California
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here on business and there was no in room safe for laptop and valuables. I would give them four stars if they had in-room safe. The breakfast is good. they make very small (one egg?) but good made-to-order omelettes. pancakes and French toast were also available as well as fruit cereal etc. The breakfast was included but I was... More 

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Dear cml94618, Thanks for providing your valuable input. While I was happy to see that you found many positives during your stay, please know that I will address the issues you noted immediately. Also to note that is while we do provide safety deposit boxes at the front desk, we also understand the importance of convenience and I am happy... More 

Illinois
1 review
5 of 5 stars Reviewed 1 week ago

This Embassy Suites is awesome, the room was great, very clean, and spacious. We asked the staff about what to see and where to eat and they gave us a few of their picks from nearby. The breakfast was definitely the best I've had at a hotel. An overall great experience and worth it.

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the outstanding 5 Star Review. We are delighted that you had such a wonderful experience. Our staff takes pride in exceeding expectations and we focus on making the breakfast experience a unique one. Again, we truly appreciate your valued business and feedback and hope to see you again soon! Mark Brown (314)678-2915 mark.brown@hilton.com More 

Tulsa, Oklahoma
Top Contributor
67 reviews 67 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at this hotel. In both cases these have been for multi-day business meetings. The staff at the hotel are excellent to work with and the location is very convenient. The Metrolink to the airport is located adjacent to the hotel, so it is easy for people to get to the hotel from... More 

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the excellent review! We are very appreciative of your loyalty to our hotel and happy to hear that you have found our product, services and location to be excellent. I also appreciate your comments regarding our high ceilings and spacious suites as this unique and historical building affords for plenty of room to all of our valued guests.... More 

West Chester, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a college visit and long weekend, and the Embassy Suites was a great "home base" for us. King bed for my husband and I, sofa bed was large and comfortable for our very tall teenager. We got a package special on the Hilton site including valet parking and wifi. Close to the arch, ballpark, restaurants downtown, easy... More 

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Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the outstanding feedback! Being considered a "home" away from home is a fantastic compliment and we are very appreciative of your business and kind words. Having spacious two room suites is an advantage we feel our property has and hearing that this made your stay comfortable is what we find most important to us. Thanks again for taking... More 

Bartlesville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room and staff were great overall. I did not like that in order to get internet access you had to pay a daily fee, plus you had to pay more for premium internet which is supposed to be faster. Wish I would have known or it spelled it better on the site. I assumed like other hotels that I... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks for the excellent review. We are happy to hear that you found our spacious suites and personalized service to be top notch. I apologize for your concerns with internet cost but am happy to say that we are in the process of extending free standard wifi to Hilton Honors members who book direct with hotel and we would love... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The moment we pulled up to the hotel, we were greeted with smiles. As soon as we walked into our room, we felt relaxed. My hubby and I thought it was very nice that they had a "reception time" for everyone at the hotel. Free drinks and little snacks, perfect for us, as we were just arriving! The room was... More 

Was this review helpful? Yes 1
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

Thanks so much for taking the time to provide such fantastic feedback. We are very happy that you enjoyed our unique amenities and spacious layout of our suite. Most importantly, I am delighted to hear that our team members provided personalized service that made your stay a special one. We truly appreciate you business and hope to see you back... More 

Sarasota, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice stay at The Embassy Suites. I travel with my Service Dog Lucy and they were very accommodating. It was in walking distance to almost everything. The only thing we wished they had was room service. The breakfast choices were awesome!

Was this review helpful? Yes
Mark B, General Manager at Embassy Suites St. Louis - Downtown, responded to this review

We are happy to hear that you found our services, location and product to be accommodating and we can't thank you enough for your valued business and feedback. I apologize for any confusion regarding room service hours as they are available Monday through Friday from 5pm to 11pm and on weekends from 11am to 11pm.. Thanks again for taking the... More 

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