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Renaissance St. Louis Grand Hotel

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800 Washington Ave, Saint Louis, MO 63101
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Renaissance St. Louis Grand Hotel
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Renaissance St. Louis Grand Hotel
Renaissance St. Louis Grand Hotel
Renaissance St. Louis Grand Hotel
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1,006 reviews from our community

Traveler rating
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    93
    48
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146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 days ago NEW

My husband had to attend a meeting so I tagged along. He went off to the meeting and I waited (with nowhere to sit or wait in the midst of construction) for FOUR HOURS to get into my room. It's a large hotel so I found it hard to believe that NO rooms became available. When I asked about it... More 

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Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed Memorial Weekend 2015 and the hotel had recently been remodeled. So it was very nice and very clean. The staff was friendly and acted interested in our stay. We have twin boys and needed cribs, the hotel was able to provide us with two pack and plays which was perfect and appreciated. We didn't book online and the... More 

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Houston, Texas
Top Contributor
74 reviews 74 reviews
31 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, very quiet for a convention hotel (across the street from convection center), nice people. But. But 1. WHERE IN THE HELL IS THE DESK? This is a convention location - convention people bring WORK, which we cannot do on that dinky little side table! Some people ended up using the ironing board. That's ridiculous. But 2. I was... More 

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Cape Breton Island, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I arrived at this grand hotel at the end of a long drive from Memphis. This hotel was beautiful and very grand ,wonderfully welcoming us upon arrival. Our room was very grand with sumptuous bedding and a lovely "Welcome to St. Loius " basket Very comfortable beds and pillows plus the Concierge was excellent with his recommendation... More 

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Seattle, Washington
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

I was very surprised that a newly renovated property situated right across the street from the Convention Center, was so poorly designed. At first glance, the rooms are beautiful and tastefully decorated. When you look around and realize there's only one drawer, no dresser, no desk, no chair and no safe, it seems that not a lot of thought went... More 

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Cleveland, Ohio
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Recently remodeled hotel - no workspace desk, however, management did provide a table and chair when requested which was more than adequate. Very nice hotel and very convenient to the convention center. Found the staff to be very friendly. I would definitely stay again when in the area. Fitness center was being remodeled so cannot comment on the fitness center.

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Georgetown, Texas, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are going to the St Louis Arch this is the place to stay. Staff is excellent. Food is excellent but pricey. Plenty of shopping and dining options within easy walking distance. Would definitely stay here again.

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Top Contributor
165 reviews 165 reviews
46 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel. Staff was swamped with a full night before and a full night upon check in but managed it perfectly. The rooms were spacious and clean. This was the best hotel TV I have ever seen. Large and a clear picture. A Starbucks in the lobby and a bar that was active till late. Good location... More 

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Rochester, New York
Top Contributor
148 reviews 148 reviews
45 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for a convention (3rd year in a row) and they never fail to impress me. Staff is always friendly and personable. Some even remember me from last year (and not that pretend remember you smile). Rooms are spacious and clean. Beds are comfy. They redesigned the place since last year and there are some "clichés" but I was... More 

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Geneva, Illinois
Top Contributor
445 reviews 445 reviews
33 hotel reviews
137 helpful votes 137 helpful votes
1 of 5 stars Reviewed 1 week ago

The Renaissance is nicely situated across from the convention center. The staff is about the friendliest I've ever encountered - they always say hello to guests. And the rooms are very nice. Despite that, I wouldn't stay here again if you paid me to do so. Here are the reasons: 1. There is no desk in the room. Either I... More 

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James W, Manager at Renaissance St. Louis Grand Hotel, responded to this review

I would like to thank you for taking time out of your busy schedule to tell us about your experience. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We hope you will give us another opportunity to better your experience... More 

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