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All 123 Saint Louis hotels

Renaissance St. Louis Grand Hotel

3.5 of 5 Hotel   |   800 Washington Ave, Saint Louis, MO 63101 (Downtown)
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Ranked #59 of 123 Hotels in Saint Louis
A recent review
5 of 5 stars reviewed yesterday
Zharik Victoria, Canada
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909 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent four nights here during a conference across the street. The hotel is quite luxurious, with a busy entrance and nice attached amenities. The staff were brilliant, directing me to best places to eat and were kind enough to print off ball game tickets purchased on-line. The attached coffee shop was convenient in the morning, however it's a pity... More

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Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here on a Saturday night, so perhaps we missed any aggressive construction, but from my experience, I would definitely stay here again. The room was lovely with a very comfortable king bed. I read other reviews but I disagree with some points. I felt that the room was a nice size. True the room still... More

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Manchester, Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is awesome. The rooms were very clean and the staff was very helpful. the downfalls are parking. The line to get to the valet parking was around the corner and almost caused several wrecks. Paying extra for wireless internet was also a nuisance.

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New Lenox, Illinois
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I was in town for a Cheerleading event and was staying at the hotel because of its proximity to the event. On this weekend there was also a St. Louis Rams game as well at least 1 wedding reception at this property. POSITIVES - attractive facility in the common areas (lobby and bar). - relatively clean throughout - most employees... More

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Alex M, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear guest, Thank you for taking your time detailing your experience in our hotel during this past busy weekend, it is through comments such as yours that we are better able to accommodate and satisfy our guests. Please accept my sincere apology for any inconvenience during your stay. Certainly, this type of service is unacceptable and does not exemplify the... More

Albany, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Right across the road from the Conference center, made it easy to not worry about a rental car. The rooms were pretty standard Renaissance. Excellent exercise room. Restaurant wasn't open as often as we needed, but there are lots of other options nearby. Concierge room is handy and the staff is very friendly.

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Carol Stream, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought the rooms were extremely well laid out. I had a King size room. The room consists of 3 parts, the front which had a fridge, and couch and tv watching area, then the bath and closet, then the sleeping room. All were nice quality and comfortable. What turned out to be a huge plus was the breakfast and... More

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Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you take the good with the bad then it wasn't too bad a stay. This wasn't our original reservation but the Omni had overbooked us and reserved us into this hotel. We had a tough time finding the entrance to the hotel but once inside it was very nice. The staff was very friendly and helpful. I would recommend... More

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Guest: Thank you for taking the time to post your review. We are pleased you noticed our friendly staff and the cleanliness of your guest room. I will be sure to share your kind words with our front office and housekeeping staff. Please accept my apology for the inconvenience you experienced with the noise from the air conditioner. I... More

Kansas City, Missouri
1 review
2 of 5 stars Reviewed 2 weeks ago

The black lady at the front desk double charged my credit cards and ended up charging about $800 for 1 night. She charged my card with a different rate than my reservation amount that was $200 over the reservation amount plus she added another charge for $209 (I have no clue what this was for). She not only put charges... More

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Thank you for sharing your comments. We sincerely regret the inconvenience you have experienced. Please contact me at your earliest convenience so that I can properly address your concerns. You can reach me at elvira.sostre@renaissancehotels.com. Sincerely, VSostre Director of Hotel Operations More

Portland, Oregon
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I traveled from Portland, OR, to walk the St. Louis Rock 'n Roll Half Marathon in mid Oct., my nieces and I had a wonderful time, partly due to the gracious staff at the beautiful Renaissance Grand Hotel. Our room was tastefully furnished and the bed was perfect for a good night's sleep before our race. The hotel was... More

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Guest: Thank you for taking the time to share your review. I am pleased you found our staff to be gracious and our hotel's furnishings tasteful. I am disappointed that we failed to accommodate your breakfast order on the morning of the marathon and sincerely apologize for failing to meet your needs. Please know that I have shared your... More

Seattle
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here to for the Rams/Seahawks game. The location was perfect for this as it was within walking distance. All staff that we encountered were super friendly. The valet guys were great as well. I will be back!

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Guest: Thank you for staying with us and sharing your review. I am pleased that our hotel suited your needs. We are very fortunate to be located within walking distance to many of the downtown attractions--especially the Dome. We sincerely hope you enjoyed the game and are looking forward to serving you again! Sincerely, VSostre Director of Hotel Operations More

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Additional Information about Renaissance St. Louis Grand Hotel

Address: 800 Washington Ave, Saint Louis, MO 63101
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance St. Louis Grand Hotel 3.5*
Number of rooms: 918
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance

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