We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 122 Saint Louis hotels

Renaissance St. Louis Grand Hotel

3.5 of 5 Hotel   |   800 Washington Ave, Saint Louis, MO 63101 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
St Louis Museum Package
Save Saved
You added Renaissance St. Louis Grand Hotel to your Saves list
Renaissance St. Louis Grand Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Orbitz.com
and 8 more sites!
68%
Ranked #52 of 122 hotels in Saint Louis
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
CarlosReviewer Vienna, Virginia
Write a Review

747 people have reviewed this hotel

Traveler rating
    224
    286
    142
    58
    37
See reviews for
117
133
38
298
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
Vienna, Virginia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great location. Wonderfully helpful and courteous staff. Registration was smooth and uncomplicated. They went the extra mile to print directions to a restaurant I enquired about. Very good, clean, large rooms (I stayed on the 14th floor). Bathrooms are also very clean and spacious. Water pressure and temperature controls worked flawlessly. Plenty of towels. The quality of their Aveda complimentary... More

Was this review helpful? Yes
Washington, Illinois
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 5 days ago NEW

The room was very nice, the was bed very comfortable, and the parking deck was close and easy to access. But what year is it!? Why are we still paying for Wifi access in 2014? That is a ridiculous add-on cost that this hotel needs to reconsider immediately.

Was this review helpful? Yes
Executive O, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Emiller86: Thank you for sharing your feedback regarding your stay at our hotel! I am pleased that you enjoyed our guestroom and found our parking to be easily accessible. Complimentary internet access is available in all of our public space areas. However, it is not complimentary in our guest rooms. Please accept our sincere apologies for the inconvenience you... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Every year we do a trade show at this hotel. I find that the hotels are a tad smaller than most we stay at. Though, the beds are comfy and it is across the street from the convention center. That makes it very convenient. Room service is expensive though isn't it everywhere!

Was this review helpful? Yes
Hanover, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two days for a company conference. This historic hotel is completely restored to its original grandeur. It attached to the convention center. It was a little bit of a walk to the meetings through an underground tunnel. The meeting staff were very friendly and helpful. My room was really huge with high ceilings and very clean.... More

Was this review helpful? Yes
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

YOU HAVE BEEN WARNED !!! They don't show room pics for a good reason. I called them and they said the rooms had all been redone recently, that the rooms had large flat screens and free wifi. Based on that, I made the reservation. ROOMS ARE A TOTAL DUMP. Carpet is in bad shape, desk has warped wood from all... More

Was this review helpful? Yes
Executive O, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Than you for posting this review and sharing your feedback on what appears to be a horrible experience at our hotel. We take all feedback seriously and I sincerely regret that we did not meet your expectations. I apologize if you felt our room product was outdated. We are looking forward to future renovations of all guest rooms which will... More

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

I was very disapointed with my stay at this hotel. I was given poor information when I made reservations - which led to complications when I was trying to check in. The hotel did not apologize for the inconvience it placed on myself or my family. The hotel staff at the front was not friendly and when I asked for... More

Was this review helpful? Yes
Executive O, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Shannon L: Thank you for posting this review and sharing your feedback. We deeply regret that your experience at our hotel was not a pleasant one. I would very much appreciate the opportunity to speak with you further as I would like to personally address the service failures that you encountered. I can be reached directly at 314-621-9600, ext.... More

Philadelphia, PA
Top Contributor
197 reviews 197 reviews
55 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the host hotel for a convention I attended in April. So convenient to the Convention Center. Two minute walk, if that! Starbucks in lobby major plus - and a real actual Starbucks, not a satellite stand. Lobby and room were clean. Sleep was quiet until the tornado warming! (All was well!) Fitness center was fine. On the small... More

Was this review helpful? Yes
Executive O, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Thank you for providing us feedback on your recent stay! I am pleased that you found our hotel location to be convenient, staff friendly and the amenities to your liking. We are looking forward to a future renovation that will include a rooms renovation and an upgraded workout facility. I certainly hope that you come back and visit us when... More

Mesa
1 review
2 of 5 stars Reviewed 3 weeks ago

Lovely hotel; however, some of the staff is adding small amounts onto your credit card when you eat in the restaurant !!! The amount that they put through was more than the amount of the original ticket with the tip. I called them and informed them about the problem, they said they would get back with me......that was a week... More

Was this review helpful? Yes
Executive O, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Thank you for providing us feedback on your recent stay at our hotel and your dining experience in our restaurant! I am happy that you were satisfied with the decor of our hotel. Please accept my sincere apologies for the service failure that you encountered with the tip being added incorrectly to your credit card receipt. I understand that you... More

SALISBURY
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Renaissance is a little worn. Much like a elderly Madame. Still with a lot of Style. The people working here were great and made the stay very comfortable. My room had a great view of Washing ton Street over looking City Museum. Several great Pubs are in the area. I would go back. This could have been only average if... More

Was this review helpful? Yes
Wichita
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you for the great stay! Everyone was so friendly at the hotel! Our room was great (huge) and the bed was comfortable! When we were loading the car we left one of my bags by the front door. We didn't realize this until we drove over 6 hours home. I called and they had my bag! Our friends that... More

Was this review helpful? Yes

Been to Renaissance St. Louis Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance St. Louis Grand Hotel

Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Address: 800 Washington Ave, Saint Louis, MO 63101
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 122 hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance St. Louis Grand Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Priceline, Marriott, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Renaissance St. Louis Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Renaissance St. Louis Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.