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Renaissance St. Louis Grand Hotel

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800 Washington Ave, Saint Louis, MO 63101
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Renaissance St. Louis Grand Hotel
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1,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kenosha, Wisconsin, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved the updated rooms. The style was nice, but it was also practical. We were there for a convention with many kids and the staff was patient and accommodating. Clean rooms, great service. Would definitely recommend this hotel.

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Red Oak, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Checked in late in evening after long haul. Was greeted very nicely by parking attendant and check in clerk. First room that was we checked into (which we was told we have a room with a view of the city)upon entering it had a smell of something dirty maybe socks, and of course the room was dirty, the worst was... More 

Was this review helpful? Yes 1
Chattanooga, Tennessee
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our convention was in this hotel We had a wonderful stay. The convention center was very nice. The club members breakfast and afternoon desserts were great too. The reception desk helped me with a few items I forgot to pack. The parking garage is very close to the hotel if you want to self-park. The hotel is very close to... More 

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Darlington, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Renaissance St. Louis Grand Hotel was located in the heart of St. Louis and has a rich history. The rooms are on the smaller side (it is a city hotel) and have been renovated with more of a contemporary feel. Our room on the 14th floor provided a lovely view of our side of the city. Very nice beds,... More 

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Amherst, Ohio
Level Contributor
4 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel itself is beautiful. The service was very good. Rooms and view were gorgeous. We stopped here overnight on our way home on a long road trip. I can say that for the price, we were not impressed with our room. Yes it was spacious and the beds were comfortable but there was toilet paper in the toilet when... More 

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James W, Manager at Renaissance St. Louis Grand Hotel, responded to this review

I appreciate you taking time out of your busy day to give us your valued feedback. We hope to see you again the next time your travels bring you back to St. Louis. Thank you! More 

Kansas City, Missouri
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we arrived late at the hotel. The front desk staff was super nice and polite. The young lady that help us with check is was so nice. She gave my 3 year old a little car and he LOVED IT!!!! He also got a coloring book from the other lady working the front desk. Very very thoughtful and a super... More 

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Kansas City, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The hotel renovation is nice, the location is great, but the rooms have either no work desk at all or a very small desk without a lamp or a telephone. Had to change rooms 3 times before finding one acceptable - but still no lamp or telephone. Looks like the renovation isn't complete perhaps. Not great for a 3 day... More 

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James W, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Thank you for your feedback. I apologize we fell short of meeting your expectations during your recent stay. We have shared your comments with the appropriate hotel team to ensure this is an isolated incident. Thank you for sharing your experience at the Renaissance St. Louis Grand Hotel. More 

Omaha
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had read several negative reviews but since we are Marriott members we decided to take a chance since we were using our points. We enjoyed the hotel, we valet parked with was 28/night. I felt it was worth it, but they also have self parking for $18/night. We checked in and yes they had separate elevators but I thought... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a loyal Marriot customer. My Son got married on Saturday, so I arranged a hotel room at the Renaissance Grand in St. Louis. I let the Marriott Platinum Line know it was for a special occasion. I spoke with a very nice Manager named Scott at the hotel before they checked in. My Son and new Daughter in... More 

Was this review helpful? Yes 1
Hilton Head, South Carolina
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently updated rooms were nicely done. The bath had a high shower which confirms that old style is gone. The bedding was nice and the room even smelled new. The rooms in the older buildings have character but are generally on the smaller size. Not a problem at all for one, but if you like your space, it may seem... More 

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