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All 124 Saint Louis hotels

Renaissance St. Louis Grand Hotel

3.5 of 5 Hotel   |   800 Washington Ave, Saint Louis, MO 63101 (Downtown)
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Ranked #59 of 124 Hotels in Saint Louis
A recent review
5 of 5 stars reviewed 6 days ago
mleeker Saint Louis, Missouri
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868 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I recently had my daughters wedding here with over 40 rooms booked and 240 people in attendance. This hotel was perfect. From start to finish they went above and beyond for all of our guests. The rooms were well kept and clean, the staff was very gracious and the wedding reception was spectacular. All of this went on with a... More

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Saint Paul, Minnesota
Top Contributor
161 reviews 161 reviews
130 hotel reviews
179 helpful votes 179 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Though I'm a pretty loyal Marriott Rewards Platinum-level guest, I have no plans to come back here. Couple of things really rubbed me the wrong way right from the start. First, a 15-minute wait to drive into the drop-off area due to inadequate staffing for bellman and/or valet parking attendants. Second, the whole valet parking thing (self-parking just isn't convenient... More

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Guest: Thank you for posting this review and sharing your feedback on what appears to have been a horrible experience at our hotel. Please accept our sincere apology for the long list of service failures you experienced. If your schedule allows, I would welcome the opportunity to speak with you further regarding your experience at check in and work... More

Omaha, Nebraska, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for a conference as it was the “Host” hotel, though I wish I would have just stayed somewhere else as there are numerous hotels within a couple blocks and I feel as though I settled on a SUBSTANDARD facility with HORRIBLE customer service. In fact, every aspect of our stay was substandard literally from... More

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V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Travis: Thank you for taking the oppportunity to share your concerns. We take all feedback seriously, and sincerely regret that we did not meet your expectations. Our Club Lounge, similiar to other Marriott hotels, is available for guests Sunday evenings through Friday morning's. Complimentary alcoholic beverages, however, are not provided. I am pleased that you were happy with our... More

Davenport, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here the night before the Rams v Vikings game and the staff was very nice. They allowed us to switch from a king room to a double room since we had more guests than expected and also a very smooth check in process and gorgeous updated lobby. 4 instead of 5 because of slow service in the bar for... More

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Arkansas, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is great and friendly! Most importantly everything is clean and beds are comfortable! We enjoyed our stay last year and this year is just as good! We will definitely be back.. Breakfast was a little pricey but overall a great place to stay.

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Belleville
Top Contributor
56 reviews 56 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Last Wednesday attended a private event held in the Crystal Ballroom up on the 20th floor. This hotel has maintained it's elegance and grace from the early years when it was known as the Statler Hotel and managed by Thomas McAlevey. I really enjoy going back there every time. The ballroom has 20+ foot glass on three sides and ceilings... More

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Pittsburgh, Pennsylvania
Top Contributor
53 reviews 53 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a business week in St Louis. My conference was in the Federal Building, about 12 blocks away. Amenities were very nice but not a knockout. Room was comfortable but my view was of conference center and of football stadium. Bed was very comfortable. There is no continental breakfast and interenet was in addition to room.... More

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Marion, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and the staff was great! Quiet room, with lots of room. Bathroom was exceptionally clean. Room service was very busy but great people working that too. All around friendly staff. Mattresses could use replacement as they were lumpy.

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Springfield, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for several reasons. We wanted a special experience for my daughter for the One Direction concert, so the hotel was in close proximity to venue, had valet service and looked amazing upon arrival. She thought we were staying in an exclusive hotel for a special occasion. As an upscale Marriott property the customer service was... More

Was this review helpful? Yes 3
V S, Manager at Renaissance St. Louis Grand Hotel, responded to this review

Dear Guest: Thank you for staying and taking the time to review our hotel. I am disappointed that you did not enjoy your stay with us and the service experience was not what you deserved. Please know that I have shared your comments with our front office and housekeeping departments so we can take action to resolve the issues you... More

alton, il
Top Contributor
53 reviews 53 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here over Labor Day weekend & the room was lovely & up to date. All of the staff that we encountered were very friendly and helpful. We will definitely stay here again & would recommend to others as a great place to stay in a wonderful location to walk to Laclede's Landing and to Busch Stadium.

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Additional Information about Renaissance St. Louis Grand Hotel

Address: 800 Washington Ave, Saint Louis, MO 63101
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance St. Louis Grand Hotel 3.5*
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance

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