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Marriott St. Louis Grand Hotel

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800 Washington Ave, Saint Louis, MO 63101 (Formerly Renaissance St. Louis Grand Hotel)
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1 room 1 adult
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Marriott St. Louis Grand Hotel
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78 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I can only come up with one word to describe my stay. PERFECT! Everything was perfect, from the beds to the staff. ♡ this place. Everyone was welcoming and friendly. I think every hotel chain needs to come to this particular hotel for training. These guys are amazing!

Helpful?
Thank Missy M
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff was so friendly, everyone stopped what they were doing to say hi- it was so nice! The food was amazing, although the food service was slow (really, really slow) the staff was so friendly, and helpful, and the food was so good that by the time it arrived, I wasn't upset, it was relieved, and then it was... More 

Helpful?
Thank Sara S
Maryland
Level Contributor
9 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

I stayed at the TownePlace Suites by Marriott in Joplin MO and had the best experience. I figured since this one too is a Marriott that it would be great. Well I was wrong. The girl at TownePlace in Joplin- Gwen was so friendly and made me love the Marriott I stayed in in Joplin. Well so far that is... More 

Helpful?
Thank Doglover402
V S, Director of Hotel Operations at Marriott St. Louis Grand Hotel, responded to this review

Dear Doglover402: Thank you for taking the time to share your recent experience with us. One of our priorities is to provide the highest level of service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service... More 

Illinois
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recent remodeling to this older urban hotel. My king bed room was smaller than most, with almost unacceptably noisy heat/air system. Very large lobby bar in an open area. Excellent quick grab market for coffee and snacks; Starbucks also on site. Closest location to the Edward James Stadium and America's Convention Center. Short walk to the Arch. Staff excelled in... More 

Helpful?
Thank ThreeRivers75
Chicago, Illinois
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I want to say that the hotel has come a long way. I used to travel to STL a lot and stayed at this hotel and it was so dated and old looking. I will say that they have upgraded the hotel and it feels more like a Marriott which is ideal due to the name change from the Renaissance.... More 

Helpful?
Thank STLNative313
James W, Manager at Marriott St. Louis Grand Hotel, responded to this review

We greatly appreciate you sharing your feedback regarding your recent stay. We rely on guest comments like yours to improve the service we provide. We hope to see you again, soon! More 

Radcliffe, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel was average really, good location for the convention centre which was why I was there, was quite close to a few good food places too. Rooms were alright, they were quite during the night, and had quite a bit of space. The WiFi was quite slow during the stay.

Helpful?
Thank Jamie C
James W, Manager at Marriott St. Louis Grand Hotel, responded to this review

Thank you for sharing your experience at the Marriott St. Louis Grand Hotel. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Ann Arbor, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Very modern decor. Restaurant, bar, store, exercise room, post office, computers on site. Excellent downtown location.To access a movie, you need to purchase Hula subscription.....would prefer cable movies such as On Demand. No magazines or books for sale in hotel. Bed was too high for paraplegic husband to get onto independently. Tub seat grab bar out of reach and not... More 

Helpful?
Thank Jem1042016
Las Vegas, Nevada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently spent four nights at this hotel and had interaction with many different departments. The rooms are newly renovated and offer very nice decor and more than comfortable bedding. Had a wonderful first impression with very attentive bellman and smartly placed plane-clothed security greeting hotel quests. In this day and age, I found that to be comforting. Checked in with... More 

Helpful?
Thank LondonMom777
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was perfect - right across the street from the convention center. Our room was large, with a king size bed and a couch, which was very nice. I found the pillows to be too soft, but because there were four of them, I used two and that was fine. There was a bathtub, too, which was nice. We... More 

Helpful?
Thank BeckySD
Munich, Germany
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marriott Grand has done some effort on modernizing the last years. Rooms are kept in a more modern design scheme with dark grey colours. Everything was clean and tidy. I was located at the concierge level which is convenient for a quick breakfast in the club lounge in the mornings. Food selection in the club lounge is pretty small... More 

Helpful?
Thank Antipasti79
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