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All 119 Saint Louis hotels

Holiday Inn Express St. Louis

2.5 of 5
2625 Lafayette Avenue, Saint Louis, MO 63104 (Lafayette Square)
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Ranked #82 of 119 hotels in Saint Louis
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71 reviews from our community

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There are newer reviews for Holiday Inn Express St. Louis
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Misawa, Japan
1 review
1 of 5 stars Reviewed July 29, 2012

We stayed here one night, after flying all day from Great Britain. Having lived in England, we know about bad customer service. But after we checked out after our one-night stay, the staff went ahead and checked my parents out, too (although they had a confirmed booking). And when I thought I had left something quite valuable behind in my... More

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IHGCare, Guest Relations Manager at Holiday Inn Express St. Louis, responded to this review
August 12, 2012

Dear Strovis, We appreciate that you took the time to review our hotel. I am very sorry for the unacceptable service you received. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance. Once again many thanks for your feedback.... More

Evansville, Indiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 15, 2012 via mobile

Pretty average for a Holiday Inn. Rooms were clean. But the first room we stayed in had a broken hair dryer and then we discovered after a day that the door was not locking. Moved us into a second room with a very noisy air conditioner that rattled. Was happy to leave after 2 nights. I've stayed here before and... More

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2012

The staff was very helpful and the room was very quiet. This hotel is near Lafayette Square and near the interstate. It was very convenient to everything.

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See 3 more reviews by NancyJamesM for Saint Louis
Chandler, AZ
Top Contributor
90 reviews 90 reviews
40 hotel reviews
Reviews in 49 cities Reviews in 49 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 25, 2012

This did not meet our expectations for Holiday Express. It is a bit weary. The quirky room was clean and presentable and food was good. However Internet access was less than marginal on the second floor and the problem was not my computer - since everything worked in the lobby. Other annoying rooms quirks were blinking telephone message light for... More

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See 2 more reviews by dalichandler for Saint Louis
Management response:
July 4, 2012

Dear dalichandler, Thank you for writing a review about your recent stay with us. We are pleased you liked your breakfast and found your room clean and comfortable. We apologize for the inconvenience you have experienced regarding the room amenities and hotel facility. I truly value the comments as this gives us the opportunity of improving what we can offer... More

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Mount Horeb, Wisconsin
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 8, 2012 via mobile

I asked for a holiday inn express because I am a priority club member and wanted a hotel close to my business location. It is not a great location for anything else. Hotel is older with some new finishes. The shower handle was loose from the wall. Okay rooms and clean. I would not stay again or recommend it, but... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express St. Louis, responded to this review
June 19, 2012

Dear Fordmouse, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. Katie J Case Manager IHGCare More

Kansas City
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2012

TERRIBLE EXPERIENCE!! I normally do not write bad reviews but I would NEVER recommend this hotel and will NEVER stay with them again. Management is rude and unprofessional. They have terrible customer service and do not honor their deals. Do not waste your time/money/efforts here, there are plenty of other nice hotels in STL where you can get good service.

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IHGCare, Guest Relations Manager at Holiday Inn Express St. Louis, responded to this review
June 13, 2012

Dear KDHADH, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Ben... More

burnsville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2012

check in was fine, When i went to check out had a few complains and i was letting the Indian speaking lady know , she dismissed everything i said and had the attitude of if you don't like it don't stay here. She didn't care. The rooms where over priced, if i wanted to pay what i payed i would... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express St. Louis, responded to this review
April 30, 2012

Dear s w, I am deeply sorry you did not enjoy your stay with us. Your comments and feedback are very valuable as they help us determine what areas need improvement. Katie J IHGCare More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2012

Checked in late to this property and had a 6AM flight the next morning. They clicked on all cylinders, shuttle, wake up , breakfast , coffee, all good and prompt. Service was very polite and accomodating. Proximity to the airport was perfect.

Was this review helpful? Yes 1
Central Illinois
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2012

We had been a bit concerned about booking at this facility after reading some of the earlier reviews. However, our experience was very good. We were in St. Louis overnight to be with a grandchild who was having surgery at the nearby St. Louis Children's Hospital. The hospital is an easy 10 minute drive away (maybe 15 at rush hour).... More

Was this review helpful? Yes 1
Okmulgee, Oklahoma
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2011

I was wondering how our stay at this hotel would be after reading some of the reviews. The reviews is why I am making this comment. I purchased RAMS vs SAINTS tickets just to watch Sam Bradford play (we watched and follow Sam at OU). Well, Sam had a hurt ankle and did not play. Well, our visit was not... More

Was this review helpful? Yes 2
 
 
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Additional Information about Holiday Inn Express St. Louis

Also Known As:
Holiday Inn Express St. Louis Hotel Saint Louis
Holiday Inn Express St. Louis Hotel
Holiday Inn St Louis
Holiday Inn Saint Louis
Saint Louis Holiday Inn
Address: 2625 Lafayette Avenue, Saint Louis, MO 63104
Phone Number:
Region: United States > Missouri > Saint Louis > Lafayette Square
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 119 hotels in Saint Louis
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Holiday Inn Express Hotel is conveniently located at the doorstep of downtown St. Louis, approximately 3 miles, located off Highway 44 West. The entire hotel has just underwent a complete renovation of all 63 guest rooms, meeting room, breakfast room, lobby, and swimming pool . The St. Louis area is home to many exciting entertainment, cultural, and shopping attractions. The Downtown St. Louis Holiday Inn Express, mere minutes from the Gateway Arch, is situated amid the finest in the area. Downtown's favorites such as Union Station, Cathedral Basilica, Gateway Arch, Gateway Riverboat Cruises, Busch Stadium, Scott Trade Center, Edward D. Jones Dome, Fox Theatre, the President's Casino, and Laclede's Landing are 3 miles from our property. The hotel is also five miles from the St. Louis Zoo, Grants Farm, Anheuser Busch Brewery, and 20 miles from Six Flags. ... more   less 
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