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St. Louis City Center Hotel

3.5 of 5 400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
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St. Louis City Center Hotel
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St. Louis City Center Hotel
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655 reviews from our community

Traveler rating
    149
    222
    138
    87
    59
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208
151
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for St. Louis City Center Hotel
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Minneapolis
1 review
4 of 5 stars Reviewed January 1, 2010

Shannon Picart kept the New Year's crowds in line and was committed to my safety and comfort at the Sheraton this week. Thanks for the comfortable accommodations, the outstanding room service, and the warm smiles among all of the staff. When I stay in a place out of town, I only require a safe and comfortable place to lay my... More 

Was this review helpful? Yes
rkravitzgm, general manager at St. Louis City Center Hotel, responded to this review

Thank your letting us know how much you enjoyed your Sheraton experience. I will definately let Shannon know that she made a lasting impression. Please come back soon. RKravitz General Manager st.louis@sheraton.com More 

Chicago
1 review
4 of 5 stars Reviewed December 22, 2009

We would like to compliment one of your staff personnel, Ms. Maggie Higgins. She was very helfful in assisting us in getting to hotel via phone. When we arrived she greeted us in a professional manner but also very warmly. Even though we only spoke for a few minutes, she left a very positive impression and we look forward to... More 

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Lawrence, KS
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 14, 2009

This is a neat hotel built in an old warehouse. It has very spacious rooms -- though about half of them open to an indoor courtyard with a skylight. The location is terrific because it's across from Amtrak, Metro Link, and a major city bus hub and there's a Budget Rent-A-Car down stairs. I actually found the hotel to be... More 

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rkravitzgm, general manager at St. Louis City Center Hotel, responded to this review

Thanks for your comments. I am glad that you enjoyed. Come back soon. st.louis@sheraton.com More 

Tulsa, Oklahoma
Top Contributor
95 reviews 95 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 1, 2009

We spent 2 nights here to attend a concert at the Scottrade Center. It is just about 1 block away, so the location was handy for that purpose. When we arrived we missed the entrance the first time, it was not signed very well. After we went around a few blocks we drove right in and were faced with self... More 

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rkravitzgm, general manager at St. Louis City Center Hotel, responded to this review

I appreciate your feedback. I am glad that you found value in booking on line as you did. I am disappointed that some of your experience was not up to standard. Please understand that these items such as housekeeping and valet have been addressed. We hope that you will join us again soon. More 

Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 31, 2009

We stayed for 4 nights & got a great rate through hotwire.com for $79pn, otherwise I think the standard price would be overpriced for the area & lack of restaurant choices & the location wasn't that close to downtown. The room was very nice, spacious with a king size bed, with a couch & chair plus a small refigerator. The... More 

Was this review helpful? Yes 1
rkravitzgm, general manager at St. Louis City Center Hotel, responded to this review

I am glad that you enjoyed our spacious rooms. We look forward to having you back when you are downtown for a Cardinal game. St.louis@sheraton.com More 

New Jersey
1 review
2 of 5 stars Reviewed October 13, 2009

I have stayed at this hotel a number of times. This time around carpets were stained, dirty bed comforter, very dated TV's, no hot water one morning, meager club room selections. Great location ...but they could do a lot better

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Maple Grove MN
1 review
5 of 5 stars Reviewed October 13, 2009

The room was very nice, spacious really. There was a couch and chair, two tvs, ironing board, plenty of room for clothes, etc. Two queen size beds, wonderfully comfortable mattresses, pillows and down like comforters. The vanity is outside of the toilet area which is also seperate from the whirlpool tub and shower. The room has a small refigerator. The... More 

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Cincinnati
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 7, 2009

Great woman valet, very helpful front desk, good resturant with a very friendly staff and THE BEST MATTRESS AND PILLOWS I have ever had in a hotel.

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed October 5, 2009

The time that my wife and I spent here was truly amazing and memorable for us. I booked online months in advance for my wife's 24th birthday. It was completely a surprise for her that I was taking her here. She was so happy. As we entered the door, the valet person opened it for us and we got into... More 

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Springfield, MO
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2009

I chose to stay in this hotel one weekend due to how close it was to the Cardinals Stadium. I parked in valet parking and handed over my keys. The next morning I went to pickup my vehicle only to discover that the valet had handed over my car keys to a thief that had walked up and claimed to... More 

Was this review helpful? Yes 1
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Additional Information about St. Louis City Center Hotel

Address: 400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Hotel Style:
#5 Green Hotel in Saint Louis

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