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St. Louis City Center Hotel

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400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
Best prices for: 1 room 1 guest
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St. Louis City Center Hotel
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St. Louis City Center Hotel
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679 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Joseph, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The lay out of our room was great. Walking in the door there was a comfortable room with sofa & chair, tv, desk, and counter with frig & coffee maker. Go around the corner & a spacious bathroom with double sinks and through another door, the shower, etc. If you had gone straight from the first room you would find... More 

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Valparaiso, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I and another couple-friends of ours took Amtrak to go see The Blackhawks play the Blues. This hotel is right across the street from the train station, and right in front of Scottrade Hockey Center. We booked a King room, and were VERY happy with it, as was our friends with theirs! HUGE HUGE room,comfy bed ,a... More 

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Omaha, Nebraska
1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a very enjoyable 4-day stay during the Cardinal’s Opening Game Day. I don't think I've ever met such a nice staff in any hotel. They smiled and sincerely seemed to care about how things were for us or how the could help. It was walking distance from the Stadium and other tourist attractions. If we weren’t walking many... More 

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Saint Louis, Missouri
Top Contributor
109 reviews 109 reviews
29 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked for Friday & Saturday night. Suite could sleep at least 6 with three beds. The problem is one toilet for at least 6 people. this does not work for 6 adults. Another negative is no microwave......is this due to power concerns? Food was great! Bartender very nice. Front desk helpful. no pepsi products :( Windows need updating moisture... More 

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Saint Louis, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The people were nice, but the rooms were dated, and need to be remodeled. The duvets where stained but clean. Missed vacuuming on the far side of the beds. The banquet center was incredible! Just remodeled and what a view! I would try them again if I knew they remodeled the rooms.

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We rolled in at about 830pm on a Sunday night and were promptly greeted in the drive by the valet. This place is centrally located, hence the name and has a friendly staff. Would recommend, only drawback was no free wifi, come on people, even McDonalds provides free wifi now

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Brian S, Director of Housekeeping at St. Louis City Center Hotel, responded to this review

krispyfries, Its always great to hear kind words about our team members! Thanks for taking the time to review our property and fill us in on your one drawback. We appreciate all of the feedback and comments as this is how we make improvements to our hotel. I hope to welcome your back next time you decide to stay in... More 

Top Contributor
117 reviews 117 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for it's close location to the Scottrade Center. The hotel has a parking garage with both self-park & valet service. Our room was surprisingly spacious and included a fridge, coffee pot and hairdryer. The fridge had a half eaten pizza in it, but that's not a big deal. The double sinks were located outside the bathroom... More 

Was this review helpful? Yes 1
Brian S, Director of Housekeeping at St. Louis City Center Hotel, responded to this review

Dear Susan, Thank you for taking the time out of your day to review our property after your recent stay! I'm glad you enjoyed most of your stay with us. We have already reviewed your comments for improvement with our staff and used them as training topics for making our property better. Thanks again for staying with us and I... More 

Illinois
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are attending an event at the Scottrade Center, as we were, this is an easy walk across the street to your event. We selected this hotel for the location - even though prices were inflated due to the event at Scottrade. We self parked in the deck shortly after 3 p.m. and we were greeted promptly in the... More 

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Gary A, Front Office Manager at St. Louis City Center Hotel, responded to this review

We are so delighted that you enjoyed your stay with us at The St. Louis City Center Hotel. Our distance to The Scott Trade Center is one of the best convienences that our hotel has to offer. Thank you for taking the time to review your stay, we believe that feedback is a gift and appreciate when guest take the... More 

Pittsburgh, Pennsylvania
Top Contributor
54 reviews 54 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Unusual that front entrance is not marked. Check- in fairly easy.for the Suite that cost a $35/ day up charge Overall rooms looked tired, furniture worn. After first night sleep I had a lower back ache and upper back pulling, mattress with bad dips on both sides. We asked the hotel maid to help rotate mattress before she maid the... More 

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Brian S, Director of Housekeeping at St. Louis City Center Hotel, responded to this review

Darthbarron, Thank you so much for taking the time out of your day to give us this valuable feedback about your stay. As a frequent traveler myself, I know how frustrating it can be when a hotel misses the mark on so many different things. We have reviewed your comments with our staff and will continue to work on these... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I travel hundreds of days per year for business, and have for the past 14 years. This hotel has proven themselves to be quite unique. My vehicle was broken into in the hotel's SECURE PARKING garage. Around 10k worth of gear was stolen. The manager did not even offer to comp the (excessive) parking fee. Due to the public nature... More 

Was this review helpful? Yes 3
Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Murphybeast, We are saddened to hear that this occurred to you. We are also delighted to hear of the success of your go fund me page has had in raising funds. I have been in contact with local media, who thanked me for my candor and I have informed them we are cooperating with the local authorities pending investigation.... More 

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