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St. Louis City Center Hotel

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400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
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1 room 1 guest
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St. Louis City Center Hotel
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734 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (734)
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Booked with hotels.com and the service I received at the hotel was amazing. The room was clean and had a wonderful bed. The breakfast was extremely good and very reasonable. I paid 10 dollars for an egg white omelet with fruit and hasbrowns and toast. The coffee was a little pricey at 4.50 but the waiter comped that as well... More 

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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 6 days ago NEW

Literally the worst hotel I have ever stayed in. Had to change rooms due to first room not being cleaned. The second room was just as dirty. Dirty carpet and dusty lamps, desks, end tables etc. Went to use restroom and found urine and feces on toilet seat !!! The hotel rooms haven't been updated since the 90's and hotel... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay at this hotel, room was clean, smelled good and the bed was very comfortable. I made a mistake of not asking about parking accommodations for a big uhaul before booking the room. I had to pay for public parking behind the hotel, i wish they would had offer me to use their parking on the side... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

I checked in late last night and Shonte at the front desk was very helpful. She was very nice and polite. She deserves a raise just overall at checkin I was extremly satisfied. The rooms were a great size and the bar was fabulous.

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Kalamazoo, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Eight of us stayed just this past weekend. I was surprised at how large the rooms were...did not expect it. Loved the location, we parked our cars at hotel and walked across the street, paid $2.00 and rode shuttles & trolleys all day to get around the city. Front desk & housekeeping very friendly & accommodating. We will be back... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed for 2 nights at the hotel. I was very concerned with staying here with some of the negative reviews that have been written lately. I was checked in when I arrived at 2:30. I had a king suite and requested a high floor with a city view and that is what I received. I had reserved a 2nd... More 

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Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Tripplanneraruba, We are thrilled that you enjoyed your stay in our spacious suites. Thank you for visiting Columns Lounge, which offers great food and drink specials and a friendly environment before and after the Cardinals games! We look forward to seeing you again on your next visit to St. Louis! Sincerely, Matt Sutherland More 

Brooklyn, New York
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

The facade/structure is very nice (well, once you get past the drive-in entrance – when the airport shuttle dropped us off, I thought they mistakenly thought we were picking up a car at a lot). But when I walked in the lush lobby and took the windowed elevator up with a view of the lovely courtyard, I started thinking “ok,... More 

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Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Rob_Wolff, Thank you for taking the time to review our hotel. We take your comments to heart and have reviewed your response with our team. We have recently upgraded our Wireless Internet and are currently working on a solution that will be more appealing to our guests in the near future. We have also revamped our menu selections in... More 

Rockton, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago

Upon entering the lobby, we were quite impressed and looked forward to our rooms after a long day of driving. What a disappointment! Carpets were stained, the couch was filthy( we had a suite). Walls and drapes had marks and stains everywhere. But, the stench in the room was too much! We called housekeeping and they sent a person up... More 

Was this review helpful? Yes
Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Mictori, We are a non smoking hotel and have taken steps to alleviate the possibilty of guests smoking in the guest rooms. We are deeply saddened and apologize for the experience that you encountered during your stay. Sincerely, Matt Sutherland More 

Jefferson City Missouri
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well folks you get what you pay for. Previous reviews are spot-on. This hotel has potential and I really think they try in some respects. They just do not try hard enough. The entrance is a little challenging to access since it looks like you are entering a parking garage..in a sense, you are...since the parking garage and hotel entrance... More 

Was this review helpful? Yes
Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Traveldent, Thank you for providing valuable feedback regarding your stay. We have reviewed your comments with our housekeeping team and are fully committed to delivering a clean atmosphere for every guest. We are pleased that you enjoyed our Sports package through Direct TV. We have some new changes coming to our room service menu soon and are confident our... More 

Evansville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We will never stay at this hotel again. There was a horribly loud noise coming from the bathroom ceiling, the bedding was terrible and the carpets were stained throughout the hotel. When I stay at a hotel I expect it to feel like a getaway, this was not the case. We could not get out of there fast enough! Wouldn't... More 

Was this review helpful? Yes
Matt S, General Manager at St. Louis City Center Hotel, responded to this review

Dear Kayla L, The noise that you are referring to was the Air conditioning unit. They are located above the bathroom ceiling. We value your feedback and thank you for your business. Sincerely, Matt Sutherland More 

Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Busch Stadium(6)
  • Hot tub(4)
  • Room service(4)
  • Parking garage(3)
  • Pool area(3)
  • Friendly and helpful(3)
  • Union station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

179 photos of this hotel

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Room/suite (2)
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Other (7)
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