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St. Louis City Center Hotel

3.5 of 5 400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
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St. Louis City Center Hotel
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666 reviews from our community

Traveler rating
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    89
    60
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am not even sure where to start. I guess I will start by saying that the only reason I gave this a very generous 2 star is because of location and size of the room...that is because those were the only 2 good things I can actually say about the stay. We booked a Double Queen size room online... More 

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ILLINOIS
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived at hotel around 3:30 and was advised that our room was not ready, and if we would come back with in a hour it would be ready then. Ok, I understand that it was a busy weekend. After eating came back to the hotel, please note we had our 2 small grandchildren ages 6 and 3, who was ready... More 

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Springfield, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are going to Scottrade Center or Cardinal game, this is a GREAT location, within walking distance. I was impressed from the time I entered the lobby. The rooms, which we had a 2 Queen Suite, were very spacious with comfortable beds. My kids loved the indoor pool and it had a nice fitness center. We had 2 rooms... More 

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Senior Contributor
36 reviews 36 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved a king room on a Sunday night last minute due to incoming bad weather in the area. After reading some of the reviews on here I was a little concerned but I was very pleased with the room. It was one of the largest rooms I have ever stayed in. It was clean comfortable and the view was... More 

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Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

I do not suggest anyone staying at this Dump! The hotel is freezing cold Mid February,the heat doesn't seem to work in the room or hallways. The security officers are a complete joke as they threated undressed hotel guests! The manager doesn't know how to handle his employees and Run a professional place. They couldn't locate my packages! You have... More 

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Mark W, Manager at St. Louis City Center Hotel, responded to this review

Dear HotelGuest1969, Thank you for taking the time to share your feedback on your recent stay at the St. Louis City Center Hotel. It is gratifying to read your comments about Calvin, our Bartender. Please accept my sincere apologies for the dissatisfaction you encountered during your stay. This is certainly not the St. Louis City Center Hotel experience we aim... More 

Las Vegas
1 review
2 of 5 stars Reviewed 3 weeks ago

I spoke to a hotel staffer today to request a credit card authorization form for an employee that is checking in to the hotel. The policy for this hotel is... they don't have them here and can not take any form of payment unless the card is in hand or cash for incidentals. This is very challenging for a company... More 

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Chicago, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel the weekend of February 7-8 in order to attend the St Louis Blues vs the Chicago Blackhawks NHL game. The location is fantastic since it is minutes from the Scottrade Center. The hotel was well kept and we slept like logs because it was real quiet at our end of the floor. I would recommend... More 

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Calvin is the best bartender in StL and makes us feel like family. He sees us coming in for the games and already knows what we want. The staff is great and the rooms are very spacious. Great location for Blues games and concerts at the Peabody opera house. The garage parking is also a plus and more secure.

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marion il
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

first stay since they are no longer a sheraton property. still a good value and obviously the location if you are attending an event at scottrade center. first room we were assigned had an inoperative thermostat. about 15 minutes later an employee came to room with keys for another room. rooms were clean but some stains and wear were obvious... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

I stayed at this hotel on January 10 2015 I loved how big my room was and the view I had and the employees at the front desk greeted me and treated me. It literally took under 3 mins to check me in. The valet guys were very speedy as well. But the only 3 problems I had I felt... More 

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Mark W, Manager at St. Louis City Center Hotel, responded to this review

Dear Courtney, Thank you for choosing the St. Louis City Center Hotel, It was a privilege having you as our guest. We truly appreciate the time you took to provide feedback on your experience. I would like to offer my sincere apologies for the disappointment you have expressed regarding the lack of service you received in our restuarant and at... More 

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Additional Information about St. Louis City Center Hotel

Address: 400 South 14th Street, Saint Louis, MO 63103 (Formerly Sheraton City Center)
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Hotel Style:
#5 Green Hotel in Saint Louis

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