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All 124 Saint Louis hotels

Sheraton City Center St. Louis

3.5 of 5 Hotel   |   400 South 14th Street, Saint Louis, MO 63103 (Downtown)
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60%
Ranked #67 of 124 hotels in Saint Louis
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
21208Anitatravels Baltimore, Maryland
  • Reviews (601)
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601 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed yesterday NEW

if you purchase a room at a nonrefundable rate(as I did for my granddaughters Washington University graduation) and the hotel lowers the price-they will NOT give you the lower price as they insist you agreed to pay the higher rate. My rate went from $542.30 to $372.30 and the hotel will not honor the new/lower rate...

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Dexter, Missouri
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived after 3:00 p.m., waited over 2 hrs. for room to be ready. I booked a suite, they kept asking if I would just take a traditional room. I wanted what I had booked over 4 months prior. Finally had to leave without being checked in, to go to ballgame at Busch Stadium. Was not able to chg. into our... More

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Fayetteville, Arkansas
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were here for a conference in June and when I checked in they forgot to tell me I needed my room key for the elevator so we rode it until someone was kind enough to tell us how to do it. We had to ask 3 times then came down to the desk to ask again for extra linens.... More

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Williams, Indiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was enormous! My son had plenty of room to run around and play within the room without disturbing anyone or running into things. The bed linens were so comfortable, I'm still really considering buying my own from Sheraton! I was disappointed in having to pay $11/day for internet though... In this day and age, that feels incredibly old... More

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Glen Ellyn, Illinois
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a lovely hotel, I have to disagree with some of the reviews I read. We had an outside room, with plenty of space. The kids had a short swim in the rooftop pool, the water was quite cold, but the views from the pool area were great. Parking was $17 and Internet was 10.99, which was a shame,... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Brianericd, It was a privilege having you as our guest, thank you for taking the time to share your experience. We hope that we have earned your future business and look forward to exceeding your experience on your next visit. Warm regards, Mark Wright Director of Operations More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a great stay here with the one exception of a rude awakening by housekeeping trying to get in when the chain was on the door.... Management need to reign in those domestic goddesses! I had a room facing into the atrium and would have preferred a little more natural light but the room was huge and well equipped

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Cape Girardeau, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We normally stay right downtown near the stadium and riverfront, but we wanted to mix it up a bit this time. Booked without a reservation on a somewhat slow weekday. Decided on a club floor suite on the 8th floor (top floor of the hotel, though additional floors are located above with condos on them). Unfortunately, our room was located... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Shawn K., It was a privilege to have you as our guest, we truly appreciate you staying with us and the time you took to share your feedback after your departure. We value your feedback and appreciate your patronage. Please accept our apologies for the dissatisfaction in the cleanliness of your guestroom. The renovations of this hotel are ongoing,... More

Owasso, Oklahoma
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is not nearly as glamorous as pictures might lead you to believe. The rooms were quite spacious, but that's one of the only benefits of this hotel. Upon arrival, not one person offered to help us with luggage or parking. Housekeeping banged loudly on the door early in the morning even though we had the 'do not disturb'... More

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Tampa, Florida
Top Contributor
54 reviews 54 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for anything in St Louis. Loved the huge enclosed rooftop pool (whirlpool was closed), great outside pavilion right next to it overlooking the stadium, huge open atrium in the center with glass elevators. The parking ($17 a day) was onsite but it's very VERY tight maneuvering if you've got an SUV. Only complaint is that the non-smoking room... More

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Mattoon, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel staff is extremely friendly I didn't run into one staff person who didn't go out of their way to say "Hello" and offer a friendly smile. I'm not sure of the complaints about the rooms, because mine was fine. The fold out bed is not comfortable, but I'm not sure who expects them to be. The breakfast buffet was... More

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Additional Information about Sheraton City Center St. Louis

Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton City Center St. Louis 3.5*
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Saint Louis
Hotel Class
Official Description (provided by the hotel)
Sheraton St. Louis City Center Hotel & Suites is a beautifully appointed hotel in the heart of downtown. ... more   less 
Number of rooms
288

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