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All 124 Saint Louis hotels

Sheraton City Center St. Louis

3.5 of 5 Hotel   |   400 South 14th Street, Saint Louis, MO 63103 (Downtown)
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Ranked #75 of 124 hotels in Saint Louis
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A recent review
4 of 5 stars reviewed 1 week ago
Mary M Greenwood
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626 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Sedalia, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here over the weekend and I'm still in shock!!! Let me start with the positives: 1) Dorothy working the front desk is GREAT!! she had a wonderful personality and was very friendly. 2) The club lounge seemed decently stocked and lots of variety in beverages. 3) Location to public transportation. Its right across the street from the metrolink... More

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Want to start with the bad and get it out of the way. The rooms here are not good. Our wallpaper was peeling or ripped, big stains on the carpeting and couch, broken dresser drawers, sagging outdated couch. The hallways are old, outdated and depressing. When we arrived my heart sank as we made our way to our room then... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear jrc4525, Thank you for staying with us at The Sheraton St. Louis City Center Hotel & Suites; it was an absolute privilege having you as our guest. It is conscientious Guests such as you that provide us the feedback necessary to continue to improve our products and services. It was gratifying to read that you rated our staff as... More

St. Louis, Missouri, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

In a nutshell: I would not pay more than $30 a night to stay at this hotel again, because it truly felt like I was staying at a dirty motel. In detail: This hotel is FREAKING OLD... and it shows. Everything is dirty (the walls, the bed cover, the floor). There were visible stains everywhere in our room. Not to... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear ryyyaaannnn, We are deeply sorry to hear that you were disappointed with your guestroom. Your comments have been shared with our Leadership team, and steps have been taken to ensure that another guest does not have the same experience. I would like to apologize for any inconvenience it may have caused. Our Engineering and Housekeeping Teams are currently in... More

Greenwood
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Across the street from the Scottrade Center, where concerts and other events are held and home to St. Louis Blues Hockey! Also a 5-10 min walk to Union Station. Has easy highway access from Hwy 64/40. Min, by car, to several downtown places (St. Louis Arch, Busch Baseball Stadium, Anhueser Busch Brewery, History Museum, Forest Park, and many restaurants). Did... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Mary M., Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites to celebrate your special occasion, it is a privilege having you as our guest. We truly appreciate your patronage and appreciate the time you took to share your experience after your departure. Warm regards, Mark Wright Director of Operations More

Springfield, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked here to stay after a concert at Scottrade Center. Perfect location - short walk to the concert and safe to walk back at night. The hotel was clean and had nice beds and baths. However, the carpet and furniture was in need of replacement. The sofa sleeper was almost unusable - like sleeping right on the springs. Carpets... More

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Springfield, Illinois, USA
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff!! Ate lunch in bar, food was good. Rooms are definitely showing wear and tear: stains on carpet, walls had black marks on them, lots of dust collecting around/under dressers. Overall the room was clean. Bed was comfortable, probably the best bed I've slept in, in any hotel. Club lounge was decent; the breakfast and evening appetizers were good.... More

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Tuscola, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

definitely the worst hotel experience I have ever had. before we arrived I called to see about checking in early and the lady I spoke with was very rude. it made me wonder if the staff has had any kind of customer service training, although when I got there the staff that checked me was very polite. we get to... More

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Prosper, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'll start by stating that I'm an SPG Platinum member and have been for several years. This reservation was made using SPG points. I was on a road trip with my wife and 2 kids, arriving at the Sheraton late last night. I've stayed in hotels downtown St. Louis before, but be warned, this is directly across the street from... More

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New Bloomfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We went to a Cardinals game. The walk was just right and there was plenty of things to do. The hotel was very clean, our room was wonderful. I absolutely enjoyed our stay at this hotel. We will definitely stay there again.

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Chester, VA
Top Contributor
87 reviews 87 reviews
82 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After reading reviews I was concerned about staying at this hotel. I expressed my apprehension upon check in and asked for a nice room. After much looking, the front desk clerk placed me on the club floor (I am SPG Platinum; so this should have happened automatically any way). The room and bathroom were clean and the maid was very... More

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Additional Information about Sheraton City Center St. Louis

Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton City Center St. Louis 3.5*
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Saint Louis
Hotel Class
Official Description (provided by the hotel)
Sheraton St. Louis City Center Hotel & Suites is a beautifully appointed hotel in the heart of downtown. ... more   less 
Number of rooms
288

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  • At what time does the pool open each day?

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