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All 124 Saint Louis hotels

Sheraton City Center St. Louis

3.5 of 5 Hotel   |   400 South 14th Street, Saint Louis, MO 63103 (Downtown)
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Ranked #75 of 124 Hotels in Saint Louis
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A recent review
4 of 5 stars reviewed 1 week ago
Kristopherpowell Inola, Oklahoma
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630 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Inola, Oklahoma
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading the reviews on this place I wasn't sure about my choice of staying here, but I was pleasantly surprised! The staff was very nice and helpful and the room looked great could the place use a bit of a overhaul? Yes, but it's a older building so it's kind of expected over all I enjoyed my stay here.

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Kristopherpowell, Thank you for staying with us, it was an absolute privilege having you as our guest. We truly appreciate your patronage and appreciate the time you took to share your experience after your departure. It was gratifying to read that you rated our staff as being helpful. Your comments will be shared with our Team to reinforce the... More

Lincoln, Ne
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in St Louis Labor Day weekend for Cardinals Baseball and spent 3 nights at this Sheraton. The hotel is 6 blocks west of Busch Stadium with a couple of bars on the way down Spruce Street. Melanie checked us in upon arrival. In almost 60 years of travel I don't remember a nicer person checking us in. Check... More

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Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Cardfan6, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience on Trip Advisor after your departure. It was gratifying to read that you rated Larry and Melanie as providing excellent service. Your comments... More

NYC
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the last 8 years, for all my sightseeing activities, I have stayed in a Starwoods properties. This is the first one that I can not fully give it an excellent ratings. I choose this one for the convince of the pools hours and the proximity to everything in St. Louis. I did not really pay attentions to the reviews... More

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Sheraton Family More

Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The seen hotel was absolutely perfect for the concert at the Scottrade center. The lobby was beautiful. The room, was spacious, however the room itself was not clean. There was an inch plis wide from not edging and the tv stand had dust all over it. The bathroom floor was a slippery mess from something on it. I will stay... More

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Tony F, Thank you for taking the time to share your feedback regarding your recent visit to the Sheraton St. Louis City Center Hotel & Suites. Please be assured that we fully appreciate the points you have raised and would, once again, like to offer our sincere apologies for the disappointment you have expressed. While I wish you had... More

Sedalia, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here over the weekend and I'm still in shock!!! Let me start with the positives: 1) Dorothy working the front desk is GREAT!! she had a wonderful personality and was very friendly. 2) The club lounge seemed decently stocked and lots of variety in beverages. 3) Location to public transportation. Its right across the street from the metrolink... More

Was this review helpful? Yes 11
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Shedd512, I want to thank you for staying with us recently and to secondly thank you for having taken the time to share your feedback. I apologize that we did not meet your expectations and have taken particular note of your suggestion that the hotel needs refurbishment/redecoration and that we need to step up training in our Housekeeping and... More

New York City, New York
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Want to start with the bad and get it out of the way. The rooms here are not good. Our wallpaper was peeling or ripped, big stains on the carpeting and couch, broken dresser drawers, sagging outdated couch. The hallways are old, outdated and depressing. When we arrived my heart sank as we made our way to our room then... More

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear jrc4525, Thank you for staying with us at The Sheraton St. Louis City Center Hotel & Suites; it was an absolute privilege having you as our guest. It is conscientious Guests such as you that provide us the feedback necessary to continue to improve our products and services. It was gratifying to read that you rated our staff as... More

St. Louis, Missouri, United States
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

In a nutshell: I would not pay more than $30 a night to stay at this hotel again, because it truly felt like I was staying at a dirty motel. In detail: This hotel is FREAKING OLD... and it shows. Everything is dirty (the walls, the bed cover, the floor). There were visible stains everywhere in our room. Not to... More

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear ryyyaaannnn, We are deeply sorry to hear that you were disappointed with your guestroom. Your comments have been shared with our Leadership team, and steps have been taken to ensure that another guest does not have the same experience. I would like to apologize for any inconvenience it may have caused. Our Engineering and Housekeeping Teams are currently in... More

Greenwood
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Across the street from the Scottrade Center, where concerts and other events are held and home to St. Louis Blues Hockey! Also a 5-10 min walk to Union Station. Has easy highway access from Hwy 64/40. Min, by car, to several downtown places (St. Louis Arch, Busch Baseball Stadium, Anhueser Busch Brewery, History Museum, Forest Park, and many restaurants). Did... More

Was this review helpful? Yes 1
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Mary M., Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites to celebrate your special occasion, it is a privilege having you as our guest. We truly appreciate your patronage and appreciate the time you took to share your experience after your departure. Warm regards, Mark Wright Director of Operations More

Springfield, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked here to stay after a concert at Scottrade Center. Perfect location - short walk to the concert and safe to walk back at night. The hotel was clean and had nice beds and baths. However, the carpet and furniture was in need of replacement. The sofa sleeper was almost unusable - like sleeping right on the springs. Carpets... More

Was this review helpful? Yes 1
Springfield, Illinois, USA
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great staff!! Ate lunch in bar, food was good. Rooms are definitely showing wear and tear: stains on carpet, walls had black marks on them, lots of dust collecting around/under dressers. Overall the room was clean. Bed was comfortable, probably the best bed I've slept in, in any hotel. Club lounge was decent; the breakfast and evening appetizers were good.... More

Was this review helpful? Yes 1
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Additional Information about Sheraton City Center St. Louis

Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton City Center St. Louis 3.5*
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Saint Louis
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Official Description (provided by the hotel)
Sheraton St. Louis City Center Hotel & Suites is a beautifully appointed hotel in the heart of downtown. ... more   less 
Number of rooms
288

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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