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Sheraton City Center St. Louis

3.5 of 5 400 South 14th Street, Saint Louis, MO 63103
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Sheraton City Center St. Louis
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Sheraton City Center St. Louis
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646 reviews from our community

Traveler rating
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    135
    87
    59
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203
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW

I booked this hotel for a weekend getaway. The only getaway I wanted to do was get away from that hotel. Dried food on the wall, stains on the carpet, furniture and bedding!! This hotel needs a remake from head to two. My husband compared it to a crack house from a movie. Rooms are a dump at best. The... More

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Lake Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife booked this hotel as a getaway for our anniversary. The hotel she wanted to reserve was booked, so she thought the Sheraton would be similar. First room smelled like someone spilled tidy bowl in the room with very dirty furniture and marks all over the walls. Everything looked old too. Called the front desk and they offered to... More

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Arlington, TX
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We were in town for the Bands of America marching competition at the Edward Jones Dome. As a result, hotel rooms were scarce and I already knew I was paying more than I should for our room due to the late confirmation for the trip. However, to have paid what we did for a subpar experience is unacceptable. Positive -... More

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Colony, Kansas
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Unclean room. No concern to detail, joke of a tub in a king room, elevator doors had issues. Broken cappuccino machine at breakfast . All during MLB playoffs and MNF. Do not recommend this place at all. We stay at KC Sheraton in P&L district 6 times a year and never have had a bad stay, but this place in... More

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Iola, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We went to St. Louis for our 1 year anniversary to Monday night football. We chose the Sheraton because we frequently stay at the Sheraton in Kansas City and we are Starwood guests. This was, by a landslide, the worst Starwood experience we ever had. Let's start with check- in. 1 agent at the desk- it was Sunday night and... More

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Astoria, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sheraton St. Louis is the type of hotel that you look at and assume it must have been the height of luxury two or three decades ago. It just doesn't seem to have been updated much since then, and that's a big minus. There are some pluses, most of which have been mentioned here before. Probably the hotel's greatest... More

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Cape Cod, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very convenient location with Metrolink across the street and the city major sports venues either next door or one Metrolink stop away. Bright, cheerful lobby with friendly, helpful staff. Room was on 7th floor and faced inside overlooking an atrium-like area. Room exceeded our expectations based on some Trip Advisor reviews; very quiet. All white bed linens were crisp and... More

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Yukon, Oklahoma
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Sheraton City Center St. Louis for a convention I attended from 10/8-10/10/14. It is located downtown across from the metro. That can be either good or bad depending on what your plans are. I found the hotel to be well kept for a historic location. The rooms were clean and spacious but a bit outdated. Still... More

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Jackson, Tennessee
2 reviews
4 of 5 stars Reviewed 2 weeks ago

After reading such terrible reviews, I was quite nervous. However, the lobby was super nice, staff was very polite and helpful, and the room was very spacious. The negatives are.. you are right across from the metro so it is very noisy and a bad area. Also, the room are a bit out dated but they are clean. Our room... More

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Cordova, Tennessee, Usa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I were in St. Louis to celebrate our 40th wedding anniversary and see our cardinals play ball. One young man on staff went out of his way to help my husband give me a wonderful surprise.

Was this review helpful? Yes
Mark W, Manager at Sheraton City Center St. Louis, responded to this review

Dear Wanda V., Thank you for staying with us, it was an absolute privilege having you as our guest. It was gratifying to read that you rated our staff as being helpful. Your comments will be shared with our Team to reinforce the fruits of their efforts. We look forward to connecting in the future, Regards, Mark Wright Director of... More

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Additional Information about Sheraton City Center St. Louis

Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton City Center St. Louis 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton

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